This document discusses the benefits and process of stakeholder management. The benefits include identifying powerful stakeholders early to shape the architecture, gaining support to help achieve necessary resources, and ensuring all stakeholders understand and engage with the architecture process. The stakeholder management process involves four steps: 1) identifying stakeholders, 2) classifying stakeholder positions, 3) determining engagement approaches based on a power/interest matrix, and 4) tailoring engagement deliverables.

1. Stakeholder Management
Module 6

2. Benefits
• Iden%fies the most powerful stakeholders early and ensures
their input is used to shape the architecture
• Achieving support from the most powerful stakeholders can
help achieve necessary resource
• Early communica%on with stakeholders helps ensuring all
understand the architecture process and are engaged in it
• Can be used to an%cipate likely reac;ons and develop a
strategy to address them
• Can be used to iden;fy conflic;ng or compe%ng objec%ves
amongst stakeholders and develop strategies to manage

3. Stakeholders

4. Stakeholder Management

5. Step 1: Iden;fy Stakeholders

6. Step 2: Classify Stakeholder Posi;ons
• Classify and record posi%ons in a Stakeholder
Analysis Matrix

7. Step 3: Determine Approach
• Develop a Power/Interest Matrix and place
stakeholder groups with it

8. Step 4: Tailor Engagement Deliverables