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Tips&Tricks to better integrate
 Offline marketing efforts into
      your Online strategy.


      Laura         Sylvain
                                  1
1. Introduction




                  2
2. Tips & Tricks

 Off>On campaign timeline


    Pre-launch       Campaign   Measurement
2. Tips & Tricks

 # 1 – Use Online trends to lead Offline

• Seasonnality analysis

• Trends
   - Keywords

• Analytics KPI’s
   - Visits
   - Conversions


      Pre-launch          Campaign         Measurement
2. Tips & Tricks

 # 2 – Use the power of controlled experiments

• Test campaign to BetaGroup

• Evaluate Impact before Campaign




      Correlate the data to your offline sources

      Pre-launch            Campaign               Measurement
2. Tips & Tricks

 # 3 – Use standardized cross-plateform messages

• Use consistent images/promotions/words accross medium

• Eliminate silos

• Create guidelines




      Pre-launch          Campaign            Measurement
2. Tips & Tricks

 # 4 – Use Clear Calls-to-Action

• Make it clear

• Make it relevant

• Make it valuable


      Reedem                            Buy

                     Visit                        Sign Up

      Pre-launch             Campaign         Measurement
2. Tips & Tricks

 # 5 – Use Vanity URL’s

• Easy to remember

• Short & catchy                        Drinkitnow.com




• Permanent redirect (301)




      Pre-launch             Campaign       Measurement
2. Tips & Tricks

 # 6 – Use Unique Redeemable Coupons/Offer Codes

 • Unique promotion  typed on the website

 • Track visits as external motivation

 • Use the same message

 • Use different codes according to the Channel

     Understand channel preference by media type

      Pre-launch             Campaign             Measurement
2. Tips & Tricks

 # 7 – Use QR Codes

     Offline Situation



      Mobile Phone



     Online Situation


     Pre-launch          Campaign   Measurement
2. Tips & Tricks

 # 8 – Use Hashtags for Events/Promotions

Make a specific offline related campaign hashtag

                   #OffOn12

  #BetaGroup

                    #SU412

        Monitor word-of-tweet

      Pre-launch              Campaign             Measurement
2. Tips & Tricks

 # 9 – Use Online Surveys

• What is your gender?

• How old are you?

• Where did you hear about us?




      Pre-launch          Campaign   Measurement
2. Tips & Tricks

 # 10 – Correlate traffic patterns + Use Annotations




 Correlate website traffic with offline campaigns:

 • Create Analytics Annotations

 • Compare All Traffic Sources with Direct and Search Traffic

        Pre-launch                 Campaign                     Measurement
3. Case Studies
3. Case Studies
 A. Mailing

  C2A : « Visit our Website… »




 • No particular boost in Visits (+1% than average)
 • Avg. Visit Duration higher (+8% than average)
 • No particular boost in Conversions (-1% than average)
3. Case Studies
 B. Billboards
  Branding  Direct Traffic
  Supporting Effect (Mailing)
                                + QR Code



                                            +80%




                                            +11%
3. Case Studies
 C. Radio
  C2A: « Benefit from 20% off via online… »
  Supporting Effect (Mailing)




                                              +45%




                                              +38%
3. Case Studies
 D. Press
  C2A: « Win Online… »
  Vanity URL: /motorblad




                           +37%




                           +10%
3. Case Studies
 E. Television
  Vanity URL: /download
  C2A: « Download our free software… »




                                         +73%




                                         +97%
3. Case Studies
     Cost Channel      Visits   Conversions   Conclusion
     #1   TV            ++          ++        Converting+
     #2   Press          +          +         Converting
     #3   Radio          +          +         Converting
     #4   Billboards    ++          +          Branding
     #5   Mailing        =          =          Engaging
4. Semetis 10 Golden Rules
 Off>On campaign timeline

     Pre-launch       Campaign   Measurement
Thank you !




              22

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Tips & Tricks to better integrate your offline and online marketing efforts

  • 1. Tips&Tricks to better integrate Offline marketing efforts into your Online strategy. Laura Sylvain 1
  • 3. 2. Tips & Tricks Off>On campaign timeline Pre-launch Campaign Measurement
  • 4. 2. Tips & Tricks # 1 – Use Online trends to lead Offline • Seasonnality analysis • Trends - Keywords • Analytics KPI’s - Visits - Conversions Pre-launch Campaign Measurement
  • 5. 2. Tips & Tricks # 2 – Use the power of controlled experiments • Test campaign to BetaGroup • Evaluate Impact before Campaign Correlate the data to your offline sources Pre-launch Campaign Measurement
  • 6. 2. Tips & Tricks # 3 – Use standardized cross-plateform messages • Use consistent images/promotions/words accross medium • Eliminate silos • Create guidelines Pre-launch Campaign Measurement
  • 7. 2. Tips & Tricks # 4 – Use Clear Calls-to-Action • Make it clear • Make it relevant • Make it valuable Reedem Buy Visit Sign Up Pre-launch Campaign Measurement
  • 8. 2. Tips & Tricks # 5 – Use Vanity URL’s • Easy to remember • Short & catchy Drinkitnow.com • Permanent redirect (301) Pre-launch Campaign Measurement
  • 9. 2. Tips & Tricks # 6 – Use Unique Redeemable Coupons/Offer Codes • Unique promotion  typed on the website • Track visits as external motivation • Use the same message • Use different codes according to the Channel Understand channel preference by media type Pre-launch Campaign Measurement
  • 10. 2. Tips & Tricks # 7 – Use QR Codes Offline Situation Mobile Phone Online Situation Pre-launch Campaign Measurement
  • 11. 2. Tips & Tricks # 8 – Use Hashtags for Events/Promotions Make a specific offline related campaign hashtag #OffOn12 #BetaGroup #SU412 Monitor word-of-tweet Pre-launch Campaign Measurement
  • 12. 2. Tips & Tricks # 9 – Use Online Surveys • What is your gender? • How old are you? • Where did you hear about us? Pre-launch Campaign Measurement
  • 13. 2. Tips & Tricks # 10 – Correlate traffic patterns + Use Annotations Correlate website traffic with offline campaigns: • Create Analytics Annotations • Compare All Traffic Sources with Direct and Search Traffic Pre-launch Campaign Measurement
  • 15. 3. Case Studies A. Mailing C2A : « Visit our Website… » • No particular boost in Visits (+1% than average) • Avg. Visit Duration higher (+8% than average) • No particular boost in Conversions (-1% than average)
  • 16. 3. Case Studies B. Billboards Branding  Direct Traffic Supporting Effect (Mailing) + QR Code +80% +11%
  • 17. 3. Case Studies C. Radio C2A: « Benefit from 20% off via online… » Supporting Effect (Mailing) +45% +38%
  • 18. 3. Case Studies D. Press C2A: « Win Online… » Vanity URL: /motorblad +37% +10%
  • 19. 3. Case Studies E. Television Vanity URL: /download C2A: « Download our free software… » +73% +97%
  • 20. 3. Case Studies Cost Channel Visits Conversions Conclusion #1 TV ++ ++ Converting+ #2 Press + + Converting #3 Radio + + Converting #4 Billboards ++ + Branding #5 Mailing = = Engaging
  • 21. 4. Semetis 10 Golden Rules Off>On campaign timeline Pre-launch Campaign Measurement