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© 2014 Wade www.TimWade.com
The Mindset of Victory
Singapore
08 July 2015
Tim Wade
www.timwade.com
YesWeCan
deliverexpectationstogether
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com
Wade Events
WE SPEAK
Wade Studios
WE VIDEO
Wade Adventures
WE TRAVEL
Wade Foundation
WE GIVE
© 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
GOALS
CHANGE
INFLUENCE
TRANSFORMATION
ADDING VALUE
POSITIVITY
RESULTS
GROWTH
Relationship
with Self
Relationship
with Others
To impact this… Requires…
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
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DO SELL GROW
GIVE LAUGH
Organisational Goals: Value Exchange
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
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DO SELL GROW
GIVE LAUGH
SEEK:
AWARENESS
ACCOUNTABILITY
SELF-LEADERSHIP
PRODUCTIVITY
DISCIPLINE
DIRECTION
LEARNING
DEVELOP:
LEADERSHIP SKILLS
COMMUNICATION SKILLS
PRESENTATION SKILLS
COACHING SKILLS
AUTHENTICITY
INNOVATION
CREATIVITY
COURAGE
PEOPLE
LEAD:
TEAMS
CUSTOMERS
RELATIONSHIPS
INNOVATION
INFLUENCE
STRATEGY
SALES
GIVE:
TIME
IDEAS
SKILLS
FEEDBACK
RESOURCES
EXPERIENCE

KNOWLEDGE
OPPORTUNITIES
ENCOURAGEMENT
ENTHUSIASM
A CHANCE
A VOICE
AN EAR
THANKS
SERVICE
CELEBRATE
VICTORY:
REWARD
RECOGNISE
REGENERATE
THANK EACH OTHER
INVEST IN RELATIONSHIPS
Organisational Goals: Value Exchange
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
Why is our thinking so important?
• Our results are determined by our actions
• Our actions can be influenced by our emotions
• Our emotions are influenced by what we choose to think about
• Our thinking is influenced by how we filter information
• Those filters are a product of habitual conditioning
• This is our MINDSET … and we can choose to transform it
C T E A R
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
How can you transform your thinking?
Increase Self-Awareness
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
BROWN
© 2014 Tim Wade www.TimWade.com
Your brain
decides
which
sensory
information
is important
enough to
alert you
Reticular
Activating
System
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
Love / Connection
Significance
Certainty Uncertainty
grow
th
Team Acceptance
Individual Significance
Status Quo Change
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
Strengthen Relationships with Self & Others
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
4 Conditioned Mindsets
YES
WECAN!
SHOWMETHEMONEY!
WHAT ABOUTME?
BLAME
ZEROACCOUNTABILITY
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
9 character types, 4 are key to Victory
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
More More
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DO SELL GROW
GIVE LAUGH
SEEK:
AWARENESS
ACCOUNTABILITY
SELF-LEADERSHIP
PRODUCTIVITY
DISCIPLINE
DIRECTION
LEARNING
DEVELOP:
LEADERSHIP SKILLS
COMMUNICATION SKILLS
PRESENTATION SKILLS
COACHING SKILLS
AUTHENTICITY
INNOVATION
CREATIVITY
COURAGE
PEOPLE
LEAD:
TEAMS
CUSTOMERS
RELATIONSHIPS
INNOVATION
INFLUENCE
STRATEGY
SALES
GIVE:
TIME
IDEAS
SKILLS
FEEDBACK
RESOURCES
EXPERIENCE

KNOWLEDGE
OPPORTUNITIES
ENCOURAGEMENT
ENTHUSIASM
A CHANCE
A VOICE
AN EAR
THANKS
SERVICE
CELEBRATE
VICTORY:
REWARD
RECOGNISE
REGENERATE
THANK EACH OTHER
INVEST IN RELATIONSHIPS
Organisational Goals: Value Exchange
© Tim Wade timwade.com
© 2013 Tim Wade www.TimWade.com© 2015 Tim Wade www.TimWade.com
Transformation Process - Kübler-Ross
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
1. Increase urgency
2. Build a guiding team
3. Have a motivating vision
4. Inform & engage
5. Remove barriers
6. Deliver quick wins
7. Finish the race
8. Integrate
8changestages8
© Tim Wade timwade.com
John Kotter
© 2014 Tim Wade www.TimWade.com© 2012 Tim Wade www.TimWade.com© 2013 Tim Wade www.TimWade.com
frenzied, energy,
not purposeful
and
uncoordinated
activity
purposeful
leadership
aware of opportunities
and hazards & mobilise
firm to act
activity
not all is
well
selective of
data
not
purposeful
not in service of mobilising
people to grab
opportunities or duck
hazards
feel anxious,
angry,
fearful, tired
short-term
thinking
mindless
running &
racing
root cause:
failure or
intense
pressure
energy
root cause: past
successes
content with
status quo
“asleep at the
wheel”
does not alertly
look for hazards
and
opportunities
highly selective of facts and
data; only pay attention to
data or facts that supports
status quo, but not the
interest of the customer or
firm
not all is well
“others are
complacent, but
not me”
root cause:
driven by
opportunity &
vision
focus is on
winning
long-term
thinking
don’t
initiate or
lead
false
sense
of urgency
complacency
true sense of
urgency
• long term thinking
• focus is on winning
• aware of opportunities
and hazards
• mobilises firm to act
• leadership
attributes of a true sense of urgency:
• driven by opportunity and vision
© Tim Wade timwade.com
© 2013 Tim Wade www.TimWade.com© 2015 Tim Wade www.TimWade.com
Optimum Stress
Anxiety / Panic
Boredom
Too Easy
Create a optimum amount of stress
Yerkes-Dodson Law 1908
© Tim Wade timwade.com
“The common
denominator
of success is:
successful people
formed the habit
of doing things
that failures
don’t like to do.”
Albert E. N. Gray, 1940
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
1. Point the finger at someone
2. Spend less time at work
3. Listen: use people
4. Have juniors tell you next steps
5. Be only a little disciplined
6. Beat yourself up
7. Be a follower
8. Fail happy
9. Don’t win by the rules
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
1. Point the finger at someone
Don't blame anyone else, step up. Don't
complain, complete. Point the finger at
yourself and take accountability.
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com
Your Challenge
BLAMING
COMPLAINING
EXCUSES
© 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com
Instead:
What can I do to
improve this?
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
2. Spend less time
at work
Instead invest more time on
value-generating activities
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com
Instead:
Add more value.
Complete.
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
Seek mentorship
and training from
your organisational
network. They are
offering assistance
to those who ask.
Or be the one who
gives this to others.
And leaders: listen.
3. Listen: Use people
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
Coaching means asking and listening
before developing. Ensure your staff
get clarity and take accountability.
Plus, you'll find out more about
challenges, solutions and what's going
on at the customer interface if you
listen to those who are actually there.
4. Have juniors
tell you the
next steps
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com© 2015 Tim Wade www.TimWade.com
Coachability (26%):
The ability to accept and implement
feedback from bosses, colleagues,
customers and others.
Emotional Intelligence (23%):
The ability to understand and manage
one’s own emotions and accurately
assess others’ emotions.
Motivation (17%):
Sufficient drive to achieve one’s full
potential and excel in the job.
Temperament (15%):
Attitude and personality suited to the
particular job and work environment.
© Tim Wade timwade.com
Leadership IQ tracked 20,000 new hires
over a three year period. Within the first
18 months, 46% of them failed (got
fired, received poor performance
reviews, or were written up). Here are
the top 5 reasons why new hires failed.
Technical Competence (11%):
Functional or technical skills required to
do the job.
—————————————————
Total 89% Attitude
© 2014 Tim Wade www.TimWade.com
Clarity
Accountability
© Tim Wade timwade.com
Your Challenge
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
Discipline yourself, but only a tiny bit. Just on those things
that you don't like to do. Don’t like performance managing
people? Do that. Don’t like listening? Do that. Yes we can!
5. Be mini-
disciplined
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
Compete against yourself. Make it a competition, reward
yourself, and celebrate victory when you beat your
previous best and move up your own rankings.
6. Beat yourself up
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com
Your Challenge
Ask for
feedback.
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
7. Be a follower
... and always
follow through.
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
1. Write down your goals
2. Articulate your next steps
3. Tell someone
4. Report progress regularly
steps to further
increasing goal
accomplishment
4
© Tim Wade timwade.com© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com© 2013 Tim Wade www.TimWade.com© 2013 Tim Wade www.TimWade.com
The Actionset of Victory
The number one factor
that limits innovation
in organisations is an
intolerance of failure
that breeds a fear
of trying.
8. Fail happy
Instead, encourage innovation. Motivate positive change.
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
9. Don’t win by the rules
Play by the rules, because games played outside the
rules don't last. Rules define the difference, protect the
players, and make winning more purposeful.
But to win… win by our VALUES.
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
We strive for
excellence
in all we do
We value
everyone’s
talents, support
and care for one
another
We are honest
and open with
each other
We embrace
change and
innovation
Vision: To be the trusted
technology partner in
healthcare.
Mission: To lead and
deliver technology for
excellence in healthcare.
Values:
© 2014 Tim Wade www.TimWade.com
“Successful
people
formed
the habit of
doing things
that failures
don’t like to do.”
Albert E. N. Gray, 1940
© 2014 Wade www.TimWade.com© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
Tim Wade
www.timwade.com
YesWe Can!
© Tim Wade timwade.com
deliverexpectationstogether
© 2014 Wade www.TimWade.com
The Mindset of Victory
Singapore
08 July 2015
Tim Wade
www.timwade.com
YesWeCan
deliverexpectationstogether
© Tim Wade timwade.com
© 2015 Tim Wade www.TimWade.com
Please visit www.timwade.com for
client testimonials, information
about our video training solutions,
and much more.
Tim Wade helps
organisations
“motivate positive change”
About Tim Wade
admin@timwade.com
© Tim Wade timwade.com

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The Mindset of Victory - Tim Wade at IHIS Staff Conference - 8 July 2015

  • 1. © 2014 Wade www.TimWade.com The Mindset of Victory Singapore 08 July 2015 Tim Wade www.timwade.com YesWeCan deliverexpectationstogether © Tim Wade timwade.com
  • 2. © 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com Wade Events WE SPEAK Wade Studios WE VIDEO Wade Adventures WE TRAVEL Wade Foundation WE GIVE
  • 3. © 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com
  • 4. © 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com
  • 5. © 2014 Tim Wade www.TimWade.com GOALS CHANGE INFLUENCE TRANSFORMATION ADDING VALUE POSITIVITY RESULTS GROWTH Relationship with Self Relationship with Others To impact this… Requires… © Tim Wade timwade.com
  • 6. © 2014 Tim Wade www.TimWade.com More More More More More DO SELL GROW GIVE LAUGH Organisational Goals: Value Exchange © Tim Wade timwade.com
  • 7. © 2014 Tim Wade www.TimWade.com More More More More More DO SELL GROW GIVE LAUGH SEEK: AWARENESS ACCOUNTABILITY SELF-LEADERSHIP PRODUCTIVITY DISCIPLINE DIRECTION LEARNING DEVELOP: LEADERSHIP SKILLS COMMUNICATION SKILLS PRESENTATION SKILLS COACHING SKILLS AUTHENTICITY INNOVATION CREATIVITY COURAGE PEOPLE LEAD: TEAMS CUSTOMERS RELATIONSHIPS INNOVATION INFLUENCE STRATEGY SALES GIVE: TIME IDEAS SKILLS FEEDBACK RESOURCES EXPERIENCE
 KNOWLEDGE OPPORTUNITIES ENCOURAGEMENT ENTHUSIASM A CHANCE A VOICE AN EAR THANKS SERVICE CELEBRATE VICTORY: REWARD RECOGNISE REGENERATE THANK EACH OTHER INVEST IN RELATIONSHIPS Organisational Goals: Value Exchange © Tim Wade timwade.com
  • 8. © 2014 Tim Wade www.TimWade.com Why is our thinking so important? • Our results are determined by our actions • Our actions can be influenced by our emotions • Our emotions are influenced by what we choose to think about • Our thinking is influenced by how we filter information • Those filters are a product of habitual conditioning • This is our MINDSET … and we can choose to transform it C T E A R © Tim Wade timwade.com
  • 9. © 2014 Tim Wade www.TimWade.com How can you transform your thinking? Increase Self-Awareness © Tim Wade timwade.com
  • 10. © 2014 Tim Wade www.TimWade.com BROWN
  • 11. © 2014 Tim Wade www.TimWade.com Your brain decides which sensory information is important enough to alert you Reticular Activating System © Tim Wade timwade.com
  • 12. © 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com
  • 13. © 2014 Tim Wade www.TimWade.com Love / Connection Significance Certainty Uncertainty grow th Team Acceptance Individual Significance Status Quo Change © Tim Wade timwade.com
  • 14. © 2014 Tim Wade www.TimWade.com Strengthen Relationships with Self & Others © Tim Wade timwade.com
  • 15. © 2014 Tim Wade www.TimWade.com 4 Conditioned Mindsets YES WECAN! SHOWMETHEMONEY! WHAT ABOUTME? BLAME ZEROACCOUNTABILITY © Tim Wade timwade.com
  • 16. © 2014 Tim Wade www.TimWade.com 9 character types, 4 are key to Victory © Tim Wade timwade.com
  • 17. © 2014 Tim Wade www.TimWade.com More More More More More DO SELL GROW GIVE LAUGH SEEK: AWARENESS ACCOUNTABILITY SELF-LEADERSHIP PRODUCTIVITY DISCIPLINE DIRECTION LEARNING DEVELOP: LEADERSHIP SKILLS COMMUNICATION SKILLS PRESENTATION SKILLS COACHING SKILLS AUTHENTICITY INNOVATION CREATIVITY COURAGE PEOPLE LEAD: TEAMS CUSTOMERS RELATIONSHIPS INNOVATION INFLUENCE STRATEGY SALES GIVE: TIME IDEAS SKILLS FEEDBACK RESOURCES EXPERIENCE
 KNOWLEDGE OPPORTUNITIES ENCOURAGEMENT ENTHUSIASM A CHANCE A VOICE AN EAR THANKS SERVICE CELEBRATE VICTORY: REWARD RECOGNISE REGENERATE THANK EACH OTHER INVEST IN RELATIONSHIPS Organisational Goals: Value Exchange © Tim Wade timwade.com
  • 18. © 2013 Tim Wade www.TimWade.com© 2015 Tim Wade www.TimWade.com Transformation Process - Kübler-Ross © Tim Wade timwade.com
  • 19. © 2014 Tim Wade www.TimWade.com 1. Increase urgency 2. Build a guiding team 3. Have a motivating vision 4. Inform & engage 5. Remove barriers 6. Deliver quick wins 7. Finish the race 8. Integrate 8changestages8 © Tim Wade timwade.com John Kotter
  • 20. © 2014 Tim Wade www.TimWade.com© 2012 Tim Wade www.TimWade.com© 2013 Tim Wade www.TimWade.com frenzied, energy, not purposeful and uncoordinated activity purposeful leadership aware of opportunities and hazards & mobilise firm to act activity not all is well selective of data not purposeful not in service of mobilising people to grab opportunities or duck hazards feel anxious, angry, fearful, tired short-term thinking mindless running & racing root cause: failure or intense pressure energy root cause: past successes content with status quo “asleep at the wheel” does not alertly look for hazards and opportunities highly selective of facts and data; only pay attention to data or facts that supports status quo, but not the interest of the customer or firm not all is well “others are complacent, but not me” root cause: driven by opportunity & vision focus is on winning long-term thinking don’t initiate or lead false sense of urgency complacency true sense of urgency • long term thinking • focus is on winning • aware of opportunities and hazards • mobilises firm to act • leadership attributes of a true sense of urgency: • driven by opportunity and vision © Tim Wade timwade.com
  • 21. © 2013 Tim Wade www.TimWade.com© 2015 Tim Wade www.TimWade.com Optimum Stress Anxiety / Panic Boredom Too Easy Create a optimum amount of stress Yerkes-Dodson Law 1908 © Tim Wade timwade.com
  • 22. “The common denominator of success is: successful people formed the habit of doing things that failures don’t like to do.” Albert E. N. Gray, 1940
  • 23. © 2014 Tim Wade www.TimWade.com The Actionset of Victory 1. Point the finger at someone 2. Spend less time at work 3. Listen: use people 4. Have juniors tell you next steps 5. Be only a little disciplined 6. Beat yourself up 7. Be a follower 8. Fail happy 9. Don’t win by the rules © Tim Wade timwade.com
  • 24. © 2014 Tim Wade www.TimWade.com The Actionset of Victory 1. Point the finger at someone Don't blame anyone else, step up. Don't complain, complete. Point the finger at yourself and take accountability. © Tim Wade timwade.com
  • 25. © 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com Your Challenge BLAMING COMPLAINING EXCUSES
  • 26. © 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com Instead: What can I do to improve this?
  • 27. © 2014 Tim Wade www.TimWade.com The Actionset of Victory 2. Spend less time at work Instead invest more time on value-generating activities © Tim Wade timwade.com
  • 28. © 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com Instead: Add more value. Complete.
  • 29. © 2014 Tim Wade www.TimWade.com The Actionset of Victory Seek mentorship and training from your organisational network. They are offering assistance to those who ask. Or be the one who gives this to others. And leaders: listen. 3. Listen: Use people © Tim Wade timwade.com
  • 30. © 2014 Tim Wade www.TimWade.com The Actionset of Victory Coaching means asking and listening before developing. Ensure your staff get clarity and take accountability. Plus, you'll find out more about challenges, solutions and what's going on at the customer interface if you listen to those who are actually there. 4. Have juniors tell you the next steps © Tim Wade timwade.com
  • 31. © 2014 Tim Wade www.TimWade.com© 2015 Tim Wade www.TimWade.com Coachability (26%): The ability to accept and implement feedback from bosses, colleagues, customers and others. Emotional Intelligence (23%): The ability to understand and manage one’s own emotions and accurately assess others’ emotions. Motivation (17%): Sufficient drive to achieve one’s full potential and excel in the job. Temperament (15%): Attitude and personality suited to the particular job and work environment. © Tim Wade timwade.com Leadership IQ tracked 20,000 new hires over a three year period. Within the first 18 months, 46% of them failed (got fired, received poor performance reviews, or were written up). Here are the top 5 reasons why new hires failed. Technical Competence (11%): Functional or technical skills required to do the job. ————————————————— Total 89% Attitude
  • 32. © 2014 Tim Wade www.TimWade.com Clarity Accountability © Tim Wade timwade.com Your Challenge
  • 33. © 2014 Tim Wade www.TimWade.com The Actionset of Victory Discipline yourself, but only a tiny bit. Just on those things that you don't like to do. Don’t like performance managing people? Do that. Don’t like listening? Do that. Yes we can! 5. Be mini- disciplined © Tim Wade timwade.com
  • 34. © 2014 Tim Wade www.TimWade.com The Actionset of Victory Compete against yourself. Make it a competition, reward yourself, and celebrate victory when you beat your previous best and move up your own rankings. 6. Beat yourself up © Tim Wade timwade.com
  • 35. © 2014 Tim Wade www.TimWade.com© Tim Wade timwade.com Your Challenge Ask for feedback.
  • 36. © 2014 Tim Wade www.TimWade.com The Actionset of Victory 7. Be a follower ... and always follow through. © Tim Wade timwade.com
  • 37. © 2014 Tim Wade www.TimWade.com 1. Write down your goals 2. Articulate your next steps 3. Tell someone 4. Report progress regularly steps to further increasing goal accomplishment 4 © Tim Wade timwade.com© Tim Wade timwade.com
  • 38. © 2014 Tim Wade www.TimWade.com© 2013 Tim Wade www.TimWade.com© 2013 Tim Wade www.TimWade.com The Actionset of Victory The number one factor that limits innovation in organisations is an intolerance of failure that breeds a fear of trying. 8. Fail happy Instead, encourage innovation. Motivate positive change. © Tim Wade timwade.com
  • 39. © 2014 Tim Wade www.TimWade.com The Actionset of Victory 9. Don’t win by the rules Play by the rules, because games played outside the rules don't last. Rules define the difference, protect the players, and make winning more purposeful. But to win… win by our VALUES. © Tim Wade timwade.com
  • 40. © 2014 Tim Wade www.TimWade.com We strive for excellence in all we do We value everyone’s talents, support and care for one another We are honest and open with each other We embrace change and innovation Vision: To be the trusted technology partner in healthcare. Mission: To lead and deliver technology for excellence in healthcare. Values:
  • 41. © 2014 Tim Wade www.TimWade.com “Successful people formed the habit of doing things that failures don’t like to do.” Albert E. N. Gray, 1940 © 2014 Wade www.TimWade.com© Tim Wade timwade.com
  • 42. © 2014 Tim Wade www.TimWade.com Tim Wade www.timwade.com YesWe Can! © Tim Wade timwade.com deliverexpectationstogether
  • 43. © 2014 Wade www.TimWade.com The Mindset of Victory Singapore 08 July 2015 Tim Wade www.timwade.com YesWeCan deliverexpectationstogether © Tim Wade timwade.com
  • 44. © 2015 Tim Wade www.TimWade.com Please visit www.timwade.com for client testimonials, information about our video training solutions, and much more. Tim Wade helps organisations “motivate positive change” About Tim Wade admin@timwade.com © Tim Wade timwade.com