- Finland, Finland
- Industry Technology / Software / Internet
- Website www.shirute.fi
- About Specialties: * Customer Experience Path(R) * Customer experience management (CEM) * Customer experience strategy * Customer experience design * Customer experience journey mapping * Voice of Customer (VoC), Voice of Employee (VoE) * Omni-channel service design * Customer loyalty * Customer lifetime value * Customer insight * Customer intelligence management * CRM * Data-driven business * Customer risk & reputation management * Customer dialogue * Customer lifetime relationship management * Co-creation * Competition management * Business model innovation * Business model canvas * Innovating and identifying service & product opportunities * Strategic planning, global roll-outs & product ...
