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© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
INSPIRED AGILE TEAMS
Emotionally committed to support each
other to achieve a shared Vision
Dr. Steven Wolff
Steve@StevenWolff.com
https://www.linkedin.com/in/stevenbwolff
Ram Srinivasan
Ram@InnovAgility.com
https://linkedin.com/in/ramvasan
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
Agenda
1. The challenge...
2. Why after years of research do we
still have difficulty developing teams
3. Inspired Teams Framework
4. Provide practical tips you can use
when you go back to your team
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
Image Source: https://bit.ly/3ijGcV6
The Story of José
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
The Public Conversations
Image Source: https://bit.ly/3ijGcV6
I am Sorry, I am late.
Yesterday….
Today…
Impediments...
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
Source: Tabrizi, B. (2015). 75% of
Cross-functional teams are
dysfunctional. Harvard Business
Review, (June), 2-4.
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
The Private Conversations
Image Source: https://bit.ly/3ijGcV6
Slacker !
I am so
embarrassed.
Should I share my
private life here?
Does not care
about the team,
huh !!
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
Why?
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
Traditional
Teams
Emotionally
Intelligent
Teams
Inspired
Teams
Pace of Change
Complexity
Coordination Collaboration Acceleration
Team and VUCA Environment
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
Image Source: https://bit.ly/3ijGcV6
I am noticing
that….
The Difficult Conversations
I am
embarrassed….
Implicit Behaviors/Actions
1. Ella was proactive. She saw something and she did something.
2. Made an observation. Made her inner awareness visible to the team.
3. Ella expressed her curiosity about what is going on.
4. Ella addressed individual performance. “Jose is coming in late.”
5. Ella addressed team performance. “Nobody is saying anything.”
6. Tried to understand what was going on for Jose.
7. Team addressed the issue in a caring and supportive manner.
8. They accepted Jose’s situation.
9. They remained optimistic that they could come up with a solution.
10. Experimented with a change in meeting time.
Explicit Agreements
ENERGY INNOVATION EXECUTION
TRANSPARENC
Y
● Understanding
● Caring
● Acceptance
● Curiosity
● Experiment
● Optimistic
● Proactive
● Integrity
● Visibility
● Individual
● Team
What is Culture?
From a Complex Systems Perspective
• Set of agreements. created either implicitly
or explicitly, about how people behave and
interact
• Want the agreements to be explicitly
created through conversation
These agreements are the generative
source (DNA) of observable behavior
(team traits)
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
Tip: Focus on the DNA
• Build the culture
– First question - How is the team
contributing to the individual
behavior?
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
Energy
► Purpose
• We understand and are committed to the team mission
► Acceptance
• Team members craft roles based on their aspirations and what
energizes them
► Understanding
• We understand what each person needs to be their best selves,
acknowledging strengths, weaknesses, concerns, and
aspirations
► Caring
• We support, validate, respect and appreciate so that team
members can be their best and reach their aspirations
Joy!
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
Transparency
► Individual
• We regularly provide feedback to each other to support team
member growth
► Team
• We regularly reflect on the team’s performance to create a shared
understanding of what we are doing well and where the
opportunities are for improvement
► Visibility
• We authentically share what we are thinking and feeling
► Context
• We gather information about our stakeholders and customers and
share that information
Courage through confronting reality
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
Innovation
► Optimism
• Our team sees obstacles, risks and setbacks as rally points
towards opportunities
► Failure
• Our team treats failure as part of the journey to success
► Experimentation
• Our team steps into trying something new even if it might
fail
► Curiosity
• Our team wonders why things are the way they are and we
challenge the status quo
Fearlessness
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
Execution
► Proactivity
• How do we remove obstacles to our progress?
► Integrity
• How do we have each person honor their own promises?
► Stakeholders
• Building Relationships outside your team
► Tools
• How do we make time and create a framework to have
tough conversations?
Empowerment through Accountability
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
Inspired Teams Framework
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
Tip: Iterate and Increment
What we did not cover here...
...and we will these cover in the Masterclass
• The distinct feel, language, and challenges of each
outcome so you can debug team dysfunctions
• Using the framework to identify conversations that
matter
• Creating new “tools” to help change habits
• Learning (retrospective) activities to help embody the
agreements and create new habits
What we did not cover here...
...and we will these cover in the Masterclass
Energy Innovation Execution Transparency
● Conflict
● Dysfunctional
members
● ...
● ...
● ...
● Risk Averse
● Blaming
● ...
● ...
● ...
● Repeating same
dysfunctional
behavior over and
over
● ...
● ...
● ...
● Not sharing
observations
● ...
● ...
● ...
An Example: Challenges in each outcome...
© 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com
•
•
•
Next Steps...
Inspired Agile Teams Masterclass
– Thursday, October 22 -- 12:30pm to 5:30pm. Limited to a small
group
– Regular ticket $547, Early Bird Price $447
– Attendees of this event - use PROMO CODE Inspired100 to get
additional $100 discount ($347 final cost)
– Bonus for ONLY the first 5 purchasers - Get a free 30-minute
consultation
– For more info: http://InspiredAgile.Team/Masterclass
To receive tips, please subscribe to https://InspiredAgile.Team/Tips
Please share your feedback https://InspiredAgile.Team/Feedback
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Inspired Agile Teams - Sept 30 Webinar

  • 1. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com INSPIRED AGILE TEAMS Emotionally committed to support each other to achieve a shared Vision Dr. Steven Wolff Steve@StevenWolff.com https://www.linkedin.com/in/stevenbwolff Ram Srinivasan Ram@InnovAgility.com https://linkedin.com/in/ramvasan
  • 2. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com Agenda 1. The challenge... 2. Why after years of research do we still have difficulty developing teams 3. Inspired Teams Framework 4. Provide practical tips you can use when you go back to your team
  • 3. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com Image Source: https://bit.ly/3ijGcV6 The Story of José
  • 4. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com The Public Conversations Image Source: https://bit.ly/3ijGcV6 I am Sorry, I am late. Yesterday…. Today… Impediments...
  • 5. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com Source: Tabrizi, B. (2015). 75% of Cross-functional teams are dysfunctional. Harvard Business Review, (June), 2-4.
  • 6. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com The Private Conversations Image Source: https://bit.ly/3ijGcV6 Slacker ! I am so embarrassed. Should I share my private life here? Does not care about the team, huh !!
  • 7. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com Why?
  • 8. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com Traditional Teams Emotionally Intelligent Teams Inspired Teams Pace of Change Complexity Coordination Collaboration Acceleration Team and VUCA Environment
  • 9. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com Image Source: https://bit.ly/3ijGcV6 I am noticing that…. The Difficult Conversations I am embarrassed….
  • 10. Implicit Behaviors/Actions 1. Ella was proactive. She saw something and she did something. 2. Made an observation. Made her inner awareness visible to the team. 3. Ella expressed her curiosity about what is going on. 4. Ella addressed individual performance. “Jose is coming in late.” 5. Ella addressed team performance. “Nobody is saying anything.” 6. Tried to understand what was going on for Jose. 7. Team addressed the issue in a caring and supportive manner. 8. They accepted Jose’s situation. 9. They remained optimistic that they could come up with a solution. 10. Experimented with a change in meeting time.
  • 11. Explicit Agreements ENERGY INNOVATION EXECUTION TRANSPARENC Y ● Understanding ● Caring ● Acceptance ● Curiosity ● Experiment ● Optimistic ● Proactive ● Integrity ● Visibility ● Individual ● Team
  • 12. What is Culture? From a Complex Systems Perspective • Set of agreements. created either implicitly or explicitly, about how people behave and interact • Want the agreements to be explicitly created through conversation These agreements are the generative source (DNA) of observable behavior (team traits)
  • 13. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com Tip: Focus on the DNA • Build the culture – First question - How is the team contributing to the individual behavior?
  • 14. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com Energy ► Purpose • We understand and are committed to the team mission ► Acceptance • Team members craft roles based on their aspirations and what energizes them ► Understanding • We understand what each person needs to be their best selves, acknowledging strengths, weaknesses, concerns, and aspirations ► Caring • We support, validate, respect and appreciate so that team members can be their best and reach their aspirations Joy!
  • 15. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com Transparency ► Individual • We regularly provide feedback to each other to support team member growth ► Team • We regularly reflect on the team’s performance to create a shared understanding of what we are doing well and where the opportunities are for improvement ► Visibility • We authentically share what we are thinking and feeling ► Context • We gather information about our stakeholders and customers and share that information Courage through confronting reality
  • 16. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com Innovation ► Optimism • Our team sees obstacles, risks and setbacks as rally points towards opportunities ► Failure • Our team treats failure as part of the journey to success ► Experimentation • Our team steps into trying something new even if it might fail ► Curiosity • Our team wonders why things are the way they are and we challenge the status quo Fearlessness
  • 17. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com Execution ► Proactivity • How do we remove obstacles to our progress? ► Integrity • How do we have each person honor their own promises? ► Stakeholders • Building Relationships outside your team ► Tools • How do we make time and create a framework to have tough conversations? Empowerment through Accountability
  • 18. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com Inspired Teams Framework
  • 19.
  • 20. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com Tip: Iterate and Increment
  • 21. What we did not cover here... ...and we will these cover in the Masterclass • The distinct feel, language, and challenges of each outcome so you can debug team dysfunctions • Using the framework to identify conversations that matter • Creating new “tools” to help change habits • Learning (retrospective) activities to help embody the agreements and create new habits
  • 22. What we did not cover here... ...and we will these cover in the Masterclass Energy Innovation Execution Transparency ● Conflict ● Dysfunctional members ● ... ● ... ● ... ● Risk Averse ● Blaming ● ... ● ... ● ... ● Repeating same dysfunctional behavior over and over ● ... ● ... ● ... ● Not sharing observations ● ... ● ... ● ... An Example: Challenges in each outcome...
  • 23. © 2020, Steven Wolff, Ram Srinivasan steve@stevenwolff.com ram@InnovAgility.com • • • Next Steps... Inspired Agile Teams Masterclass – Thursday, October 22 -- 12:30pm to 5:30pm. Limited to a small group – Regular ticket $547, Early Bird Price $447 – Attendees of this event - use PROMO CODE Inspired100 to get additional $100 discount ($347 final cost) – Bonus for ONLY the first 5 purchasers - Get a free 30-minute consultation – For more info: http://InspiredAgile.Team/Masterclass To receive tips, please subscribe to https://InspiredAgile.Team/Tips Please share your feedback https://InspiredAgile.Team/Feedback to get a PDF version of this presentation