This presentation highlights thirteen reasons why you should (if you haven't already) be looking to adopt ISO 14001:2004.
For more information on ISO 14001 or to improve your awareness on ISO 14001 call Genesys Training today on 01925 818088 or email: info@genesys-training.co.uk
Twitter: @GenesysTraining
ISO 14001 is an internationally recognized standard for environmental management systems that helps organizations improve their environmental performance and gain a competitive advantage. It provides a framework for organizations to identify and manage their environmental impacts, risks, and opportunities. Certification to ISO 14001 is not required but can help signal to stakeholders that a company has implemented proper environmental management practices. Organizations that adopt ISO 14001 report benefits such as more efficient use of resources, cost savings, improved compliance with regulations, and stronger stakeholder relationships.
ISO 14001:2015 Integrity in Implementation and Auditing the New EMS StandardPECB
The webinar covers:
• How ISO 14001:2015 has created new opportunities for consultants and auditors alike.
• How ISO 14001:2015 has improved into a practical EMS with clear scope and expectations;
• What are the principles of auditing?
Presenter:
This webinar was hosted by Mr. Cecil Corloncito, Managing Consultant of Aquagem Environment, and who is also PECB Certified Trainer.
Link of the recorded session published on YouTube: https://youtu.be/VrdTQhimLDQ
The document discusses ISO 14000, a series of environmental management standards developed by ISO for organizations. It provides an overview of ISO 14000, explaining its role in reducing environmental liability and costs while improving public image. The standards can be applied to businesses, service sectors, and government organizations globally. Key aspects covered include ISO 14000 policies focusing on pollution prevention and compliance, objectives around waste and energy reduction. Benefits include meeting regulations, marketability and profits while drawbacks include a lack of organizational culture change and focus on certification over performance.
The document discusses the key changes between ISO 14001:2004 and ISO 14001:2015 for environmental management systems. Some of the main changes include a new clause on the organization's context, greater leadership involvement, an emphasis on risk-based thinking in planning, more detailed requirements for performance evaluation and management review, and a focus on continual improvement. The revisions were made to better address sustainability, risk management, compliance obligations and integration with other standards. Organizations have until September 2018 to transition to the new 2015 version.
ISO 14000 Environmental Management Systemmanish maurya
ISO 14000 is a series of international standards for environmental management systems (EMS). ISO 14001 specifies requirements for an EMS to help organizations improve environmental performance and compliance with regulations through a systematic approach. Key aspects of an EMS include assessing environmental impacts, setting objectives and targets, implementing programs, reviewing performance, and maintaining documentation. Companies implement EMS and seek ISO 14001 certification to improve sustainability, gain credibility with stakeholders, and keep up with increasing environmental regulations and concerns.
ISO 14001 Environmental management systemChander Mohan
ISO 14001 is an internationally agreed standard for environmental management systems. It provides guidelines and principles for organizations to control the environmental impact of their operations. The dairy industry generates significant wastewater that can be treated using ISO 14001 principles. Implementing ISO 14001 standards in dairy plants leads to benefits like improved environmental performance, compliance with regulations, cost savings, and an enhanced brand image. The core elements of an environmental management system under ISO 14001 involve establishing objectives and processes (Plan), implementing them (Do), monitoring results (Check), and taking corrective actions (Act) in a continual cycle of improvement. Dairy waste can be treated and utilized through various methods specified in ISO 14001, such as anaerobic digestion to
This document discusses Ford Motor's use of ISO 14001 for environmental management. It notes that Ford was the first US automaker to achieve ISO 14001 certification for all of its suppliers and manufacturing facilities in 1999. ISO 14001 helps Ford consolidate environmental requirements, monitor energy use and emissions, and ensure legislative compliance at its facilities. It also helps Ford reduce costs through improved resource management and potential decreases in insurance costs.
This presentation highlights thirteen reasons why you should (if you haven't already) be looking to adopt ISO 14001:2004.
For more information on ISO 14001 or to improve your awareness on ISO 14001 call Genesys Training today on 01925 818088 or email: info@genesys-training.co.uk
Twitter: @GenesysTraining
ISO 14001 is an internationally recognized standard for environmental management systems that helps organizations improve their environmental performance and gain a competitive advantage. It provides a framework for organizations to identify and manage their environmental impacts, risks, and opportunities. Certification to ISO 14001 is not required but can help signal to stakeholders that a company has implemented proper environmental management practices. Organizations that adopt ISO 14001 report benefits such as more efficient use of resources, cost savings, improved compliance with regulations, and stronger stakeholder relationships.
ISO 14001:2015 Integrity in Implementation and Auditing the New EMS StandardPECB
The webinar covers:
• How ISO 14001:2015 has created new opportunities for consultants and auditors alike.
• How ISO 14001:2015 has improved into a practical EMS with clear scope and expectations;
• What are the principles of auditing?
Presenter:
This webinar was hosted by Mr. Cecil Corloncito, Managing Consultant of Aquagem Environment, and who is also PECB Certified Trainer.
Link of the recorded session published on YouTube: https://youtu.be/VrdTQhimLDQ
The document discusses ISO 14000, a series of environmental management standards developed by ISO for organizations. It provides an overview of ISO 14000, explaining its role in reducing environmental liability and costs while improving public image. The standards can be applied to businesses, service sectors, and government organizations globally. Key aspects covered include ISO 14000 policies focusing on pollution prevention and compliance, objectives around waste and energy reduction. Benefits include meeting regulations, marketability and profits while drawbacks include a lack of organizational culture change and focus on certification over performance.
The document discusses the key changes between ISO 14001:2004 and ISO 14001:2015 for environmental management systems. Some of the main changes include a new clause on the organization's context, greater leadership involvement, an emphasis on risk-based thinking in planning, more detailed requirements for performance evaluation and management review, and a focus on continual improvement. The revisions were made to better address sustainability, risk management, compliance obligations and integration with other standards. Organizations have until September 2018 to transition to the new 2015 version.
ISO 14000 Environmental Management Systemmanish maurya
ISO 14000 is a series of international standards for environmental management systems (EMS). ISO 14001 specifies requirements for an EMS to help organizations improve environmental performance and compliance with regulations through a systematic approach. Key aspects of an EMS include assessing environmental impacts, setting objectives and targets, implementing programs, reviewing performance, and maintaining documentation. Companies implement EMS and seek ISO 14001 certification to improve sustainability, gain credibility with stakeholders, and keep up with increasing environmental regulations and concerns.
ISO 14001 Environmental management systemChander Mohan
ISO 14001 is an internationally agreed standard for environmental management systems. It provides guidelines and principles for organizations to control the environmental impact of their operations. The dairy industry generates significant wastewater that can be treated using ISO 14001 principles. Implementing ISO 14001 standards in dairy plants leads to benefits like improved environmental performance, compliance with regulations, cost savings, and an enhanced brand image. The core elements of an environmental management system under ISO 14001 involve establishing objectives and processes (Plan), implementing them (Do), monitoring results (Check), and taking corrective actions (Act) in a continual cycle of improvement. Dairy waste can be treated and utilized through various methods specified in ISO 14001, such as anaerobic digestion to
This document discusses Ford Motor's use of ISO 14001 for environmental management. It notes that Ford was the first US automaker to achieve ISO 14001 certification for all of its suppliers and manufacturing facilities in 1999. ISO 14001 helps Ford consolidate environmental requirements, monitor energy use and emissions, and ensure legislative compliance at its facilities. It also helps Ford reduce costs through improved resource management and potential decreases in insurance costs.
This document provides a literature review on environmental management systems (EMS) for UK businesses. It discusses business and environmental impacts, different types of EMS including ISO 14001, EMAS and BS 8555. Specifically, it examines the background, stages of implementation and current situation of each EMS standard. It also analyzes the characteristics of UK businesses and drivers/barriers for EMS implementation in small and medium enterprises. The review aims to provide context for identifying the most suitable EMS for UK businesses based on defined criteria.
The document discusses Ambuja Cement Company and its implementation of ISO 14000 standards. It summarizes that ISO 14000 standards were created in 1996 to comprise benefits like cost savings, waste reduction, and improved public relations. The components of ISO 14000 include environmental policy, planning, implementation, monitoring and evaluation, and review. Ambuja Cement Company, headquartered in Mumbai, India and established in 1986, has benefited from ISO 14000 certification through opening new markets, streamlined procedures, and improved employee morale and corporate image. Specific benefits for Ambuja Cement include reduced power and fuel consumption, lowering production costs and emissions.
Iso 14001 Introduction And Future OpportunitiesJAMES_MARSH
This document analyzes the strengths and weaknesses of ISO 14001 and identifies opportunities for improvement. ISO 14001 provides a framework for environmental management but it lacks transparency and performance standards. Integrating Lean Six Sigma tools could help address weaknesses by providing data-driven problem solving. The document recommends linking ISO 14001 to environmental legislation, increasing transparency, and rewarding top performers to reduce exploitation and increase awareness, especially among small and medium businesses.
PECB Webinar: ISO 14001:2015 Revision - What are the upcoming changes?PECB
ISO 14001 is being revised to align with other ISO management standards and address modern environmental issues. Key changes in ISO 14001:2015 include a new structure modeled after ISO 9001, greater emphasis on leadership and strategic planning, consideration of the lifecycle perspective and risks/opportunities, and involvement of interested parties. The revised standard also features more performance-based requirements and control of outsourced processes.
ISO 9001 provides requirements for quality management systems and ISO 14001 provides requirements for environmental management systems. Both standards help organizations implement processes to improve customer satisfaction, comply with regulations, and achieve continual performance improvements. The standards are generic and can be applied to any organization regardless of size, industry, or location. Over 1 million organizations in 175 countries are certified to ISO 9001 and ISO 14001. Certification is not required but can provide business benefits such as increased efficiency and access to global markets.
This document summarizes a panel discussion on ISO 26000 guidance on social responsibility. The panelists provided background on ISO and ISO 26000, ways ISO 26000 is being implemented globally, and suggestions for how US companies can use ISO 26000. Key points included defining social responsibility, the purpose and scope of ISO 26000, how it addresses the seven core subjects of social responsibility, and examples of companies applying ISO 26000 principles in their operations and supply chains. The panelists also discussed implementation strategies, prioritizing issues, stakeholder engagement, and integrating ISO 26000 with other management systems.
The document provides an overview of ISO 14001:2015 Environmental Management Systems. It discusses why organizations implement environmental management systems, the components and requirements of ISO 14001, and changes in the updated 2015 version. The key points covered include:
- Environmental management systems help organizations comply with regulations, reduce costs, and demonstrate responsible citizenship.
- ISO 14001 provides a framework for managing environmental aspects and impacts through continual improvement. It includes requirements for policy, planning, implementation, checking, and management review.
- Changes in the 2015 version include a new structure aligned with other ISO standards, expanded leadership and risk requirements, and greater emphasis on strategic planning and life cycle thinking.
This document provides an overview of ISO 14001, an international standard for environmental management systems. It describes the scope and basic principles of ISO 14001, including planning, implementation, monitoring, corrective action, and management review. Key differences between the 2004 and 2015 versions are outlined. The benefits of ISO 14001 certification are improving environmental performance, reducing costs, meeting legal requirements, and promoting a positive organizational image.
ISO 14000 is a set of voluntary international standards being developed by the International Organization for Standardization to establish a system for companies to effectively manage environmental compliance; it focuses on developing environmental management systems and procedures within companies rather than establishing pollution regulations. While its impact remains uncertain, ISO 14000 aims to promote sound environmental management similarly to how ISO 9000 established international quality management standards for businesses.
LRQA Director or Service, Innovation and Governance, Denis Ives, discussed the value of accreditation at the RvA Conference on World Accreditation Day 2016.
The document summarizes a seminar presentation on ISO 14000:2004. It discusses the history and development of ISO 14000 standards for environmental management systems. The key points covered include the origin of the first EMS standard BS7750 in 1992, the creation of the ISO 14000 family of standards in 1996, and revisions made in 2004 and 2015. It also provides an overview of the requirements for an EMS under ISO 14001, which include environmental policy, planning, implementation, monitoring, corrective action, and management reviews. Benefits of certification include reducing environmental impacts and liability, improving public image, and ensuring compliance.
Enterprise Ireland provides several supports to help Irish businesses reduce costs and environmental impacts through more sustainable practices. These include grants for environmental projects, carbon footprint assessment tools, and expertise in developing environmentally superior products. Undertaking eco-efficiency measures can help businesses save money while also meeting increasing environmental regulations and consumer demand for greener products and services.
International Organization for Standardizationpraveeniqms
This document provides summaries of several ISO standards related to quality management, environmental management, occupational health and safety, information security, social accountability, medical devices, customer satisfaction, and food safety. Key standards covered include ISO 9001 for quality management systems, ISO 14001 for environmental management systems, ISO 27001 for information security management systems, ISO 13485 for medical devices, ISO 10002 for customer satisfaction guidelines, and ISO 22000/HACCP for food safety management.
The document discusses the proposed changes in the ISO 14001:2015 standard for environmental management systems. Key changes include a new common structure called Annex SL for all ISO management system standards, an increased focus on leadership and risk management, and new topics like life cycle perspective and control of outsourcing. It recommends organizations purchase the draft standard, conduct a gap analysis against their existing system, and work with certification bodies like LRQA to develop a transition plan to the new version.
Ricoh first published Green Procurement Guidelines in 1998 and updated them in 2002 as the Green Procurement Standard to minimize the environmental impact of raw materials, parts, and products. The standard focused on pollution prevention, resource conservation and recycling, and energy conservation. It required suppliers to establish environmental management systems. Ricoh works with suppliers and customers to produce sustainable, low-impact products throughout the manufacturing process and comply with EU environmental legislation and regulations on banned substances, chemicals, and hazardous materials in electronic products.
The document identifies various interested parties and their relevant environmental needs and expectations, as well as the compliance obligations of the organization to each party. The interested parties include owners/stockholders, corporate, employees, labor unions, customers, neighbors/community, local utility companies, local/county/state/federal environmental regulators, local emergency responders, contractors, and suppliers. For each party, it lists their needs/expectations and the compliance obligations of the organization.
This webinar is a combination of an informative presentation and a Q&A session, with emphasis on preparing for a successful transition. Topics include: status, process and benefits, key concepts and changes, current challenges and opportunities, impact on certification and next steps.
ISO 14001 is an internationally recognized standard for environmental management systems that helps organizations improve their environmental performance and comply with regulations. It provides a framework for organizations to identify and manage their environmental impacts, risks, and opportunities. The standard was recently revised in 2015 to increase leadership involvement, promote proactive initiatives, and allow for easier integration with other management systems.
This is just an insight in to the std. It requires constant review inline with the regular amendments brought in by the regulatory body from time to time .
This document provides a literature review on environmental management systems (EMS) for UK businesses. It discusses business and environmental impacts, different types of EMS including ISO 14001, EMAS and BS 8555. Specifically, it examines the background, stages of implementation and current situation of each EMS standard. It also analyzes the characteristics of UK businesses and drivers/barriers for EMS implementation in small and medium enterprises. The review aims to provide context for identifying the most suitable EMS for UK businesses based on defined criteria.
The document discusses Ambuja Cement Company and its implementation of ISO 14000 standards. It summarizes that ISO 14000 standards were created in 1996 to comprise benefits like cost savings, waste reduction, and improved public relations. The components of ISO 14000 include environmental policy, planning, implementation, monitoring and evaluation, and review. Ambuja Cement Company, headquartered in Mumbai, India and established in 1986, has benefited from ISO 14000 certification through opening new markets, streamlined procedures, and improved employee morale and corporate image. Specific benefits for Ambuja Cement include reduced power and fuel consumption, lowering production costs and emissions.
Iso 14001 Introduction And Future OpportunitiesJAMES_MARSH
This document analyzes the strengths and weaknesses of ISO 14001 and identifies opportunities for improvement. ISO 14001 provides a framework for environmental management but it lacks transparency and performance standards. Integrating Lean Six Sigma tools could help address weaknesses by providing data-driven problem solving. The document recommends linking ISO 14001 to environmental legislation, increasing transparency, and rewarding top performers to reduce exploitation and increase awareness, especially among small and medium businesses.
PECB Webinar: ISO 14001:2015 Revision - What are the upcoming changes?PECB
ISO 14001 is being revised to align with other ISO management standards and address modern environmental issues. Key changes in ISO 14001:2015 include a new structure modeled after ISO 9001, greater emphasis on leadership and strategic planning, consideration of the lifecycle perspective and risks/opportunities, and involvement of interested parties. The revised standard also features more performance-based requirements and control of outsourced processes.
ISO 9001 provides requirements for quality management systems and ISO 14001 provides requirements for environmental management systems. Both standards help organizations implement processes to improve customer satisfaction, comply with regulations, and achieve continual performance improvements. The standards are generic and can be applied to any organization regardless of size, industry, or location. Over 1 million organizations in 175 countries are certified to ISO 9001 and ISO 14001. Certification is not required but can provide business benefits such as increased efficiency and access to global markets.
This document summarizes a panel discussion on ISO 26000 guidance on social responsibility. The panelists provided background on ISO and ISO 26000, ways ISO 26000 is being implemented globally, and suggestions for how US companies can use ISO 26000. Key points included defining social responsibility, the purpose and scope of ISO 26000, how it addresses the seven core subjects of social responsibility, and examples of companies applying ISO 26000 principles in their operations and supply chains. The panelists also discussed implementation strategies, prioritizing issues, stakeholder engagement, and integrating ISO 26000 with other management systems.
The document provides an overview of ISO 14001:2015 Environmental Management Systems. It discusses why organizations implement environmental management systems, the components and requirements of ISO 14001, and changes in the updated 2015 version. The key points covered include:
- Environmental management systems help organizations comply with regulations, reduce costs, and demonstrate responsible citizenship.
- ISO 14001 provides a framework for managing environmental aspects and impacts through continual improvement. It includes requirements for policy, planning, implementation, checking, and management review.
- Changes in the 2015 version include a new structure aligned with other ISO standards, expanded leadership and risk requirements, and greater emphasis on strategic planning and life cycle thinking.
This document provides an overview of ISO 14001, an international standard for environmental management systems. It describes the scope and basic principles of ISO 14001, including planning, implementation, monitoring, corrective action, and management review. Key differences between the 2004 and 2015 versions are outlined. The benefits of ISO 14001 certification are improving environmental performance, reducing costs, meeting legal requirements, and promoting a positive organizational image.
ISO 14000 is a set of voluntary international standards being developed by the International Organization for Standardization to establish a system for companies to effectively manage environmental compliance; it focuses on developing environmental management systems and procedures within companies rather than establishing pollution regulations. While its impact remains uncertain, ISO 14000 aims to promote sound environmental management similarly to how ISO 9000 established international quality management standards for businesses.
LRQA Director or Service, Innovation and Governance, Denis Ives, discussed the value of accreditation at the RvA Conference on World Accreditation Day 2016.
The document summarizes a seminar presentation on ISO 14000:2004. It discusses the history and development of ISO 14000 standards for environmental management systems. The key points covered include the origin of the first EMS standard BS7750 in 1992, the creation of the ISO 14000 family of standards in 1996, and revisions made in 2004 and 2015. It also provides an overview of the requirements for an EMS under ISO 14001, which include environmental policy, planning, implementation, monitoring, corrective action, and management reviews. Benefits of certification include reducing environmental impacts and liability, improving public image, and ensuring compliance.
Enterprise Ireland provides several supports to help Irish businesses reduce costs and environmental impacts through more sustainable practices. These include grants for environmental projects, carbon footprint assessment tools, and expertise in developing environmentally superior products. Undertaking eco-efficiency measures can help businesses save money while also meeting increasing environmental regulations and consumer demand for greener products and services.
International Organization for Standardizationpraveeniqms
This document provides summaries of several ISO standards related to quality management, environmental management, occupational health and safety, information security, social accountability, medical devices, customer satisfaction, and food safety. Key standards covered include ISO 9001 for quality management systems, ISO 14001 for environmental management systems, ISO 27001 for information security management systems, ISO 13485 for medical devices, ISO 10002 for customer satisfaction guidelines, and ISO 22000/HACCP for food safety management.
The document discusses the proposed changes in the ISO 14001:2015 standard for environmental management systems. Key changes include a new common structure called Annex SL for all ISO management system standards, an increased focus on leadership and risk management, and new topics like life cycle perspective and control of outsourcing. It recommends organizations purchase the draft standard, conduct a gap analysis against their existing system, and work with certification bodies like LRQA to develop a transition plan to the new version.
Ricoh first published Green Procurement Guidelines in 1998 and updated them in 2002 as the Green Procurement Standard to minimize the environmental impact of raw materials, parts, and products. The standard focused on pollution prevention, resource conservation and recycling, and energy conservation. It required suppliers to establish environmental management systems. Ricoh works with suppliers and customers to produce sustainable, low-impact products throughout the manufacturing process and comply with EU environmental legislation and regulations on banned substances, chemicals, and hazardous materials in electronic products.
The document identifies various interested parties and their relevant environmental needs and expectations, as well as the compliance obligations of the organization to each party. The interested parties include owners/stockholders, corporate, employees, labor unions, customers, neighbors/community, local utility companies, local/county/state/federal environmental regulators, local emergency responders, contractors, and suppliers. For each party, it lists their needs/expectations and the compliance obligations of the organization.
This webinar is a combination of an informative presentation and a Q&A session, with emphasis on preparing for a successful transition. Topics include: status, process and benefits, key concepts and changes, current challenges and opportunities, impact on certification and next steps.
ISO 14001 is an internationally recognized standard for environmental management systems that helps organizations improve their environmental performance and comply with regulations. It provides a framework for organizations to identify and manage their environmental impacts, risks, and opportunities. The standard was recently revised in 2015 to increase leadership involvement, promote proactive initiatives, and allow for easier integration with other management systems.
This is just an insight in to the std. It requires constant review inline with the regular amendments brought in by the regulatory body from time to time .
ISO 14001 is an international standard that provides requirements for an effective environmental management system. It helps organizations improve their environmental performance and gain a competitive advantage. The standard specifies requirements to identify, manage, monitor, and control environmental issues in a holistic manner. It recently revised in 2015 to increase the prominence of environmental management in strategic planning and leadership commitment. Organizations can become certified to demonstrate they meet the standard's requirements. Certification provides benefits such as regulatory compliance, reputation, and cost savings.
The document discusses ISO 14001, the international standard for environmental management systems. ISO 14001 provides a framework to help organizations improve their environmental performance and gain a competitive advantage. It addresses stakeholder expectations and allows organizations to meet compliance obligations. The latest version emphasizes strategic environmental management, leadership commitment, protecting the environment, evaluating environmental performance, and taking a lifecycle perspective. Certification to ISO 14001 can demonstrate an organization's commitment to preventing pollution and continuous improvement.
Explore the comprehensive guide to ISO 14001 Certification: Environmental Management Systems, designed to navigate businesses towards sustainable practices. This document illuminates the path towards regulatory compliance and environmental stewardship, essential for fostering a greener future. Embrace ISO 14001 to elevate your company's commitment to sustainability and corporate responsibility.
The document summarizes an online webinar about ISO 14001:2015 environmental management systems (EMS). The webinar covers sustainable development and its linkage to EMS, how ISO 14001 supports UN sustainable development goals, the PDCA cycle in ISO 14001 and its integration with ISO 9001, and an introduction to the requirements of ISO 14001. It discusses topics like the benefits of an EMS, how ISO 14001 contributes directly and indirectly to sustainable development goals, and provides an overview of the requirements and implementation tips for ISO 14001. Discounts are also offered for attendees who register for multiple training courses.
The document discusses seven key requirements of the revised ISO 14001:2015 environmental management standard. It summarizes each requirement individually, covering topics like considering the organizational context, addressing principles of environmental sustainability, integrating environmental management into business processes, taking an approach to risk, focusing on the value chain, preparing management for transition, and compliance obligations. The document is intended to help organizations understand the implications of the new standard and how to apply its requirements to add value to their environmental management systems.
The document discusses ISO 14000, an international standard for environmental management systems. It provides an overview of key aspects of ISO 14000 such as being voluntary and flexible. It then discusses the history and development of ISO 14000 from early environmental initiatives in the 1970s to it being published in 1996. Finally, it provides details on the requirements and benefits of an environmental management system based on ISO 14000 standards using Ford Motor Company as a case study.
ISO 14000 is a series of environmental management standards developed by ISO to provide organizations with guidelines for improving their environmental management systems. Key aspects of ISO 14000 include environmental management systems, auditing, labeling, and performance evaluation. The standards can be applied by organizations of any size. ISO 14001 specifies the requirements for an environmental management system that allows organizations to develop policies and objectives to meet compliance obligations and improve their environmental performance.
Iso international organization for standardizationJeny Jose
The document discusses ISO 14001, an international standard for environmental management systems. ISO 14001 provides a framework for organizations to manage their environmental responsibilities and impacts in a systematic way. It helps organizations improve their environmental performance, fulfill compliance obligations, and achieve financial and market benefits. The 2015 version of ISO 14001 expanded its coverage of topics such as leadership engagement, risk management, and life cycle perspectives. Organizations can get certified to ISO 14001 by developing an environmental management system, undergoing a third-party audit, and demonstrating conformance to the standard's requirements.
This document provides an overview of ISO 9001 and ISO 14001 standards for quality and environmental management. It discusses that ISO 9001 helps organizations implement quality management systems and ISO 14001 helps with environmental management systems. Over a million organizations in 175 countries are certified to these standards. The document outlines the basic requirements and benefits of establishing certified management systems, such as improved processes, customer satisfaction, and market access. It notes that ISO does not conduct certifications itself but develops international standards.
An Easy-To-Use Checklist For Small Business Are You ReadyDarian Pruitt
The document provides guidance for small businesses on implementing an environmental management system that meets the requirements of ISO 14001. It contains a 16-part checklist that guides users through setting up, implementing, and certifying (if desired) an EMS. The checklist examines key parts of an EMS, including environmental policy, legal requirements, objectives, roles and responsibilities, documentation, operational controls, auditing and management review. It aims to help small businesses understand ISO 14001 requirements and identify areas for improving their environmental performance and management.
This document provides an overview of ISO 9001 and ISO 14001. ISO 9001 helps organizations implement quality management systems, while ISO 14001 helps with environmental management systems. They are generic standards that can be applied to any organization globally. The standards concern management processes rather than products or services. Certification is voluntary and done by independent bodies, not ISO directly. Implementation of the standards can provide benefits such as improved efficiency and customer satisfaction.
ISO 9001 provides requirements for quality management systems to help organizations ensure customer satisfaction and compliance. ISO 14001 provides requirements for environmental management systems to help organizations minimize environmental impacts and improve performance. Both standards concern managing processes to meet objectives and can be applied to any organization. Certification is voluntary and involves an external audit to verify conformance, but the standards can still benefit organizations without certification.
ISO 9001 provides requirements for quality management systems to help organizations ensure customer satisfaction and compliance. ISO 14001 provides requirements for environmental management systems to help organizations minimize environmental impacts and improve performance. Both standards concern managing processes to meet objectives and can be applied to any organization. Certification is voluntary and involves an external audit to verify conformance, but the standards can still benefit organizations without certification.
ISO 9001 provides requirements for quality management systems to help organizations ensure customer satisfaction and compliance. ISO 14001 provides requirements for environmental management systems to help organizations minimize environmental impacts and improve performance. Both standards concern managing processes to meet objectives and can be applied to any organization. Certification is voluntary and involves an external audit to verify conformance, but many organizations benefit from implementing the standards without certification.
ISO 9001 provides requirements for quality management systems to help organizations ensure customer satisfaction and compliance. ISO 14001 provides requirements for environmental management systems to help organizations minimize environmental impacts and improve performance. Both standards concern managing processes to meet objectives and can be applied to any organization. Certification is voluntary and involves an external audit to verify conformance, but many organizations benefit from implementing the standards without certification.
ISO 9001 provides requirements for quality management systems to help organizations ensure customer satisfaction and compliance. ISO 14001 provides requirements for environmental management systems to help organizations minimize environmental impacts and improve performance. Both standards concern managing processes to meet objectives and can be applied to any organization. Certification is voluntary and involves an external audit to verify conformance, but the standards can still benefit organizations without certification.
ISO 9001 provides requirements for quality management systems to help organizations ensure customer satisfaction and compliance. ISO 14001 provides requirements for environmental management systems to help organizations minimize environmental impacts and improve performance. Both standards concern managing processes to meet objectives and can be applied to any organization. Certification is voluntary and involves an external audit to verify conformance, but many organizations benefit from implementing the standards without certification.
ISO 9001 provides requirements for quality management systems to help organizations ensure customer satisfaction and compliance. ISO 14001 provides requirements for environmental management systems to help organizations minimize environmental impacts and improve performance. Both standards concern managing processes to meet objectives and can be applied to any organization. Certification is voluntary and involves an external audit to verify conformance, but the standards can still benefit organizations without certification.
Machine Learning models for classification and prediction on osteoporotic spi...Erennio Iannotta
This document describes a machine learning project to classify and predict osteoporotic spinal fractures. It introduces osteoporosis and machine learning techniques such as neural networks, ROC-AUC curves, and confusion matrices for model evaluation. The project workflow includes data preprocessing, modeling, and final evaluation. Python and RStudio are used for data analysis, modeling, and evaluation. Data understanding involves description, missing data analysis, and separability analysis using t-SNE on patient data from the UK Biobank.
Progetto SAxS - Sistema assistenziale per sordomutiErennio Iannotta
(The slides are written in Italian)
It is a University Project for the Human-Computer interaction exam @ DI UNISA: it is an application developed for Android, in Java.
This is an app that would help and make the communication with deaf-mutes people easier, through an automatic generation of sign language of a previous registration or a live vocal synthesis.
It has been developed in collaboration with Felice Giovanbattista.
Link GitHub to the project: https://github.com/jack892/Human-computer-interaction-project-with-Androi
The business plan of the project for Management and Control System's class exam @ DISA-MIS UNISA
The data used for the financial part is not real, for didactical purpose only.
link to the pitch: https://www.slideshare.net/ErennioIannotta/coolmi-by-coolook-the-pitch
A Pitch presentation for the project for Management and Control System's class exam @ DISA-MIS UNISA
The data used for the financial plan are not real, for didactical purpose.
Link to the business plan: https://www.slideshare.net/ErennioIannotta/coolmi-by-coolook-business-plan
Tell Me Stories - Discovery challenge implementationErennio Iannotta
An iOS application that let children learn while playing. It has been made using the Challenge Based Learning Pattern (CBL) during the iOS Developer Academy in 2017. In collaboration with Alberto Volpe.
The Challenge-based learning presentation made during the iOS Developer Academy @ UNISA - 2017.
Made this way for didactical purpose
In collaboration with Alberto Volpe
SLEM - Status and Location of Equipment and Material Erennio Iannotta
This document describes a warehouse management solution called SLEMapp. It includes an equipment and material warehouse management backend and mobile app for traceability, location, and simplified order management. The solution utilizes technologies like near field communication, barcodes, databases, APIs, OAuth authentication, and a backoffice app for employee, order, and location management. Business processes modeled with BPMN include workflows for warehouse managers, inbound/outbound employees, and sales managers.
Sethurathnam Ravi: A Legacy in Finance and LeadershipAnjana Josie
Sethurathnam Ravi, also known as S Ravi, is a distinguished Chartered Accountant and former Chairman of the Bombay Stock Exchange (BSE). As the Founder and Managing Partner of Ravi Rajan & Co. LLP, he has made significant contributions to the fields of finance, banking, and corporate governance. His extensive career includes directorships in over 45 major organizations, including LIC, BHEL, and ONGC. With a passion for financial consulting and social issues, S Ravi continues to influence the industry and inspire future leaders.
Integrity in leadership builds trust by ensuring consistency between words an...Ram V Chary
Integrity in leadership builds trust by ensuring consistency between words and actions, making leaders reliable and credible. It also ensures ethical decision-making, which fosters a positive organizational culture and promotes long-term success. #RamVChary
A presentation on mastering key management concepts across projects, products, programs, and portfolios. Whether you're an aspiring manager or looking to enhance your skills, this session will provide you with the knowledge and tools to succeed in various management roles. Learn about the distinct lifecycles, methodologies, and essential skillsets needed to thrive in today's dynamic business environment.
Employment PracticesRegulation and Multinational CorporationsRoopaTemkar
Employment PracticesRegulation and Multinational Corporations
Strategic decision making within MNCs constrained or determined by the implementation of laws and codes of practice and by pressure from political actors. Managers in MNCs have to make choices that are shaped by gvmt. intervention and the local economy.
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
Ganpati Kumar Choudhary Indian Ethos PPT.pptx, The Dilemma of Green Energy Corporation
Green Energy Corporation, a leading renewable energy company, faces a dilemma: balancing profitability and sustainability. Pressure to scale rapidly has led to ethical concerns, as the company's commitment to sustainable practices is tested by the need to satisfy shareholders and maintain a competitive edge.
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...Dr. Nazrul Islam
Healthy economic development requires properly managing the banking industry of any
country. Along with state-owned banks, private banks play a critical role in the country's economy.
Managers in all types of banks now confront the same challenge: how to get the utmost output from
their employees. Therefore, Performance appraisal appears to be inevitable since it set the
standard for comparing actual performance to established objectives and recommending practical
solutions that help the organization achieve sustainable growth. Therefore, the purpose of this
research is to determine the effect of performance appraisal on employee motivation and retention.
12 steps to transform your organization into the agile org you deservePierre E. NEIS
During an organizational transformation, the shift is from the previous state to an improved one. In the realm of agility, I emphasize the significance of identifying polarities. This approach helps establish a clear understanding of your objectives. I have outlined 12 incremental actions to delineate your organizational strategy.
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...dsnow9802
Colby Hobson stands out as a dynamic leader in the residential construction industry. With a solid reputation built on his exceptional communication and presentation skills, Colby has proven himself to be an excellent team player, fostering a collaborative and efficient work environment.
Enriching engagement with ethical review processesstrikingabalance
New ethics review processes at the University of Bath. Presented at the 8th World Conference on Research Integrity by Filipa Vance, Head of Research Governance and Compliance at the University of Bath. June 2024, Athens
6. TIM Shared Value Model
There are two ways to deal with change:
suffer it or embrace it
“Common objectives” means that all the
countries and all individuals are called on to
contribute, joining forces with a view to
collaboration and partnership.
The principles of human, social and
environmental sustainability require that
profit is achieved with respect for the
interests of the various stakeholders.
TIM S.P.A.
7. TIM ISO Certifications
TIM S.P.A.
TIM ISO 9001
TIM ISO 14001
TIM 50001
TIM ISO/IEC 27001
TIM OHSAS 18001
TIM ISO/IEC 17025
TIM CMMI-DEV
TIM WebTrust
TIM
Certificatore
Accreditato
presso l’AGID
per la Firma
Qualificata, la
Carta Nazionale
dei Servizi e la
Marcatura
Temporale
TIM
Gestore
Accreditato
presso AGID
per la Posta
Elettronica
Certificata
TIM
Conservatore
Accreditato
presso AGID
per la
conservazione
dei documenti
informatici
TIM ISO/IEC 20000-1
Olivetti S.p.A. ISO 9001
Olivetti S.p.A. ISO 14001
Olivetti S.p.A. ISO/IEC 27001
Gruppo Tim Brasil ISO 9001
Gruppo Tim Brasil ISO 14001
9. Benefits of QMS
Quality
Management
Knowledge about who is affected by organisation work
and what are their needs
Constant customer satisfaction
10. ISO 9001
Quality
Management
A standard that provides a sets of requirements for a
quality management system
Helps companies and organisations to improve efficiency
and customer satisfaction
There are several revisal of ISO 9001 (2008, 2015)
11. Internal benefits of ISO 9001
Quality
Management
Provides an efficient management process
Sets out areas of responsibility across the organisation
Mandatory for public sector work
Communicates a positive message to staff and customers
Identifies and encourages more efficient and time saving
processes
Highlights deficiencies
Reduces costs
Provides continuous assessment and improvement
Expand into new markets
Identify risks associated with your organisation
12. External benefits of ISO 9001
Quality
Management
Improved quality and service
Delivery on time
Fewer returned products and complaints
Customer satisfaction
13. ISO 9001:2015
Quality
Management
A High-Level Structure, making it easier for anyone using
multiple management systems.
More importance given to risks
14. Benefits of ISO 9001:2015
Quality
Management
Puts emphasis on leadership engagement
Performance Measurement
Continuous improvement aligning the standard to
organisation goals
Is more user-friendly for service and knowledge-based
organizations by using a simpler language too
Improved risks management
15. ISO 9001 in TIM
Quality
Management
Acquired in october 2013 for:
Design and supply purchasing services
Supplier check
Environmental and social sustainability
Needs optimization and purchasing plan definition
Technical assistance
Informative systems management on purchasing process
17. ISO 14000
Environmental
Management
ISO 14000 is a series of international, voluntary environmental
management standards, guides, and technical reports that
exists to help organizations:
Minimize how their operations (processes, etc.)
negatively affect the environment (i.e., cause adverse
changes to air, water, or land)
Comply with applicable laws, regulations, and other
environmentally oriented requirements
Continually improve in the above
18. 14001 Requirements with guidance for use
14004 General guidelines on implementation
14006 Guidelines for incorporating ecodesign
14015 Environmental assessment of sites and organizations
14020 to 14025 Environmental labels and declarations
14030 discusses post-production environmental assessment
14031 Environmental performance evaluation - Guidelines
14040 to 14049 Life Cycle Assessment, LCA, discusses pre-production planning and
environment goal setting
14046 Sets guidelines and requirements for water footprint assessments of
products, processes, and organizations (Air and soil emissions that impact water)
14050 Terms and definitions
14062 Integrating environmental aspects into product design and development
14063 Environmental communication guidelines and examples
14064 Measuring, quantifying, and reducing greenhouse gas emissions
Family of ISO 14000
Environmental
Management
19. ISO 14001
Using ISO 14001 can provide assurance to company management
and employees as well as external stakeholders that environmental
impact is being measured and improved. ISO 14001 can also be
integrated with other management functions and assists companies
in meeting their environmental and economic goals.
It can be used by any organization that wants to improve:
resource efficiency
reduce waste
reduce costs
ISO 14001 defines criteria for an Environmental Management System
(EMS). It does not state requirements for environmental
performance, but maps out a framework that a company or
organization can follow to set up an effective EMS.
Environmental
Management
20. ISO 14001 evolution
April 1996 Issue of the UNI EN ISO 14001 Standard
"Requirements for certification of an EMS”
February 1999 Beginning of the revision process of the ISO
14001: 1996 standard
December 2004 Issuance of the ISO 14001 standard in terms
of terminology and more compatible with ISO
9001: 2000
September 2015 Release of the new version of ISO 14001
standard in terms of terminology and more
compatible with ISO 9001: 2015
Environmental
Management
22. ISO 14001 advantages
Reduction of consumption of natural resources and energy
Compliance with environmental legislation
Prevention of pollution
Improvement of business credibility and brand image
Improved feed-back from national and international market
Improved export by meeting requirements of international customers
Increased access to public tenders
Improved relationships with national and local institutions
Reduction of controls and facilities in obtaining administrative
authorizations
Demonstration of a reasonable awareness
Meeting investor requirements by facilitating access to capital
Atteinment of more competitive insurance policies
Improved staff motivation and involvement in environmental issues
Environmental
Management
23. ISO 14001 projects
Pursuing and expanding this logic, they have created the
Telecom Italia Green logo, renamed TIM eco-friendly in
2015, to identify both TIM’s environmental protection
initiatives and projects and eco-friendly products.
Environmental
Management
24. Benefits for TIM
Atmospheric pollution
Water pollution
Waste
Land contamination
Power consumption
Electromagnetics fields
Fuel consumption for
Technological Plants
Fuel consumption for automotive
Noise pollution
Visual impact
Water consumption Environmental
Management
26. Context
Corporate Social
Responsibility
The objective of social responsibility is to contribute to
sustainable development.
Organizations around the world, and their stakeholders, are
becoming increasingly aware of the need for, and benefits of,
socially responsible behavior.
27. Context
An organization’s commitment to the welfare of society and
the environment has become a central criterion in measuring
its overall performance and its ability to continue operating
effectively. This, in part, reflects the growing recognition that
we need to ensure healthy ecosystems, social equity and good
organizational governance. Ultimately, an organization’s
activities depend on the health of the world’s ecosystems.
Organizations are subject to greater scrutiny by their various
stakeholders.
Corporate Social
Responsibility
28. ISO 26000
ISO 26000 provides guidance on how businesses and
organizations can operate in a socially responsible way. This
means acting in an ethical and transparent way that
contributes to the health and welfare of society.
ISO 26000 provides guidance rather than requirements, so it
cannot be certified to unlike some other well-known ISO
standards.
Corporate Social
Responsibility
29. Benefits of ISO 26000
An organization’s performance on social responsibility can
influence, among other things:
Competitive advantage
Reputation
The ability to attract and retain workers or members,
customers, clients and users
The maintenance of employee morale, commitment and
productivity
The perception of investors, owners, donors, sponsors and
the financial community
Relationships with companies, governments, the media,
suppliers, peers, customers and the community in which it
operates
Corporate Social
Responsibility
30. Core of ISO 26000
Corporate Social
Responsibility
32. Impementation of CSR in Telecom Italia
On 25 September 2015, in New York, the government leaders
of the 193 UN Member States approved the “Transforming our
world: the 2030 Agenda for Sustainable Development”
resolution, a policy document that identifies 17 global
objectives (Sustainable Development Goals), broken down into
169 detailed targets to be achieved by 2030.
Corporate Social
Responsibility
33. Impementation of CSR in Telecom Italia
Telecom Italia is part of this vision to achieve the global
objectives by 2030 ( it does not apply ISO 26000 ) .In its annual
report for the year 2016, Telecom Italia stated that “The
Sustainable Development Goals (SDGs) represent common
objectives in key areas to ensure the sustainable development
of the planet, such as ending hunger and poverty, the
protection and conservation of water resources, the
production of clean energy, raising awareness about
responsible and conscious consumption, promoting access to
healthcare and education, and reducing economic and gender
inequality.”
Corporate Social
Responsibility
44. Context Internal
The TLC sector is physiologically subject to an annual consumption
increase of about 4-5% due to increasing demand for connectivity
and new services.
99%
1%
Other Telco, Industrial,
Service, Civil Sectors
Tim Power Consumption
Energy
Management
45. ISO 50001
Enables organizations to establish the systems and processes
necessary to improve energy performance, including energy
efficiency, use and consumption.
Framework of requirements for organizations to:
• Develop a policy for a more efficient use of energy
• Fix targets and objectives to meet the policy
• Use data to better understand and make decisions about energy
consumption
• Measure the results
• Review how well the policy works
• Continuously improve energy performance and management
Energy
Management
46. 50002 Energy audits – Requirements with guidance for use
50003 Energy management systems – Requirements for bodies providing audit and
certification of energy management systems
50004 Energy management systems – Guidance for the implementation,
maintenance and improvement of an energy management system
50006 Energy management systems – Measuring energy performance using energy
baselines (EnB) and energy performance indicators (EnPI) – General principles and
guidance
50015 Energy management systems – Measurement and verification of energy
performance of organizations – General principles and guidance
50047 Energy savings – Determination of energy savings in organizations
Family of ISO 50001
Energy
Management
48. Strategy of TIM
• Use of renewable energy sources and natural resources
(geocooling, solar cooling, free cooling)
• Research of continuous improvement of energy use and
environmental performance
• Adoption of criteria which take energetic and environmental
issues into account
• Developing dematerialization and new services which promote
new ways of working, learning, travelling, and, in general, of living
(Cloud services, Smart Working and Smart City projects)
• Contribution to a culture based on a correct approach to
environmental themes both within and out of the company
(internal communication campaigns and Multistakeholder
Forum).
Energy
Management
49. Monitoring and management of energy consumption for fixed and
mobile telecommunications services and for the related
infrastructure, in order to improve energy efficiency, for the sites of
Rome (Parco de Medici), Bologna (Via Stendhal) and Rozzano (Via
Toscana buildings D-F-C). Combined self-production for cooling,
heating and electric power by natural gas in the site of Rozzano).
ISO 50001 Infrastructural Project
Energy
Management
50. ISO 50001 Network Project
The path towards efficiency begins with the Smart Center: the
monitoring system for real time energy monitoring (www.ti-green.it).
Thanks to this proprietary monitoring system covering about 50% of
the group’s total consumption, through a network of over 30,000
sensors (2,768 in 2015), physically located within data centres,
central offices, offices, shops and laboratories, in the national
territory of TIM, energy are constantly monitored. In this way, it’s
possible to identify the behaviours that have to be corrected and to
propose and validate new energy saving solutions and strategies.
Energy
Management
51. Benefits for TIM
Site Before
50001
After
50001
Unit
Rome
Offices
3,1 2,3 kWh/p
Bologna
Offices & TLC
12,6 9,8 kWh/p
Rozzano
Data Center
0,54 0,58 1/PUE
Energy
Management
52. Lessons Learned by TIM
• Keep everything under control: you have to measure and monitor
• Communicate at any level: People Engagement at any level
• Use CUSUM Chart for individuate unexpected consumption
Keys to Success
• High commitment at any level
• Real time monitoring
• Think big, don’t forget the details
• Tracking of significant deviations from the expected data
Energy
Management
53. Lessons Learned by TIM
“The ISO 50001 really works: it provides to companies a
method for continuous improvement of its performance,
easily customizable to any reality”
A.Trifirò - Resp. EnMS
Energy
Management
55. ISO 20000
BS 15000:2000 Specification for Service Management
ISO/IEC 20000 Parts 1 and 2
ISO 20000 is an international standard transposed in December
2005. It is a service management standard.
The specific requirements it provides are:
• Design
• Transition
• Delivery and improvement services
Service
Management
56. ISO 20000
Service
Management
ISO / IEC 20000-1
Specification
Contains a list of controls to which an organization
must comply. Consists of:
• Scope Terms
• Definitions
• Plan and implement service management
• Requirements for a management system
• Plan and implement new or modified services
• Service Delivery Process
• Relationship Process
• Control Process
• Resolution Process
• Release Process
ISO / IEC 20000-2
Code of Practice
Describes the «best practices» for IT management
processes presented in ISO 20000-1.
59. Plan identifying the goals and processes
Do effective implementation
Check the monitoring and measurement of results
Action and Enhancement (Act) implement the actions
Implementation of ISO 20000
Service
Management
60. • The organization can demonstrate that it has taken an adequate
controls and procedures to provide IT quality services and cost-
effective;
• Suppliers can use the certification as qualifying element to
acquire new clients, due to, often this certification is required in
contracts
• Provides more opportunities to improve efficiency, reliability
and coherence of IT services that have impact on costs;
• The standard represent a tool that the organization can use to
formal declare the compliance to ITIL best practice;
Benefits of ISO 20000
Service
Management
61. Telecom Italia launched the "Nuvola Italiana" project for the first
time in 2010. It is an offer of cloud computing targeted at small,
medium and large businesses.
The Cloud Computing Solution for Medium and Large Enterprises is
represented by ‘Hosting Evoluto’ that has 3 profiles: Basic, Simplex,
Advanced and Complex to which the types of services ("Service
Bundles") are associated.
ISO 20000-1 projects
Service
Management
62. Bundled services fall into a management model of IT Service
Management activities in line with ITIL market standards.
ITIL was developed in the 1980s, it is a set of Best Practice (IT Service
Management) guidelines and consists of a series of publications that
provide guidance on delivering IT services to IT quality and the
processes and means necessary to support them from a company.
ISO 20000-1 projects
Service
Management
63. Efficient management of the services provided
Improvement of services
Improving the guidelines on which IT services are based
Networking of applications in relation to operational needs
Service
Management
Benefits for TIM
64. • Can allow small businesses to enjoy the same opportunities of
large
• Can use the economies of scale
• The improvement of potential of products through the
implementation of Cloud Computing can recover years of
backwardness or immobility over the adoption of the ICT
• Telecom Italia is able to support Italian companies in the
challenges of the coming years, enabling them to make the most
of the potential of our products.
Service
Management
Lessons Learned by TIM
66. Information Security
Management
ISO 27000
Scope This International Standard provides to organizations
and individuals:
• Overview of the ISMS family of standards
• Introduction to information security management systems
• Terms and definitions used throughout the ISMS family of
standards.
Purpose This International Standard describes the
fundamentals of information security management systems,
which form the subject of the ISMS family of standards and
defines related terms.
67. Family of ISO 27000
27000 Information security management systems — Overview
and vocabulary
27001 Information technology - Security Techniques -
Information security management systems — Requirements.
27002 Code of practice
27003 System implementation guidance
27004 Monitoring, measurement, analysis and evaluation
27005 Information security risk management
27006 Requirements for bodies providing audit and
certification of information security management systems
27007 Guidelines for information security management
systems auditing
27008 Guidance for auditors on ISMS controls
27009 Essentially an internal document for the committee
developing sector/industry-specific variants or
implementation guidelines for the ISO27k standards
And many more…
Information Security
Management
68. ISO 27001
Scope This International Standard specifies the requirements
for establishing, implementing, operating, monitoring,
reviewing, maintaining and improving formalized information
security management systems (ISMS) within the context of the
organization’s overall business risks. It specifies requirements
for the implementation of information security controls
customized to the needs of individual organizations or parts
thereof. This International Standard can be used by all
organizations, regardless of type, size and nature.
Purpose ISO27001 provides normative requirements for the
development and operation of an ISMS, including a set of
controls for the control and mitigation of the risks associated
with the information assets which the organization seeks to
protect by operating its ISMS. Organizations operating an ISMS
may have its conformity audited and certified
Information Security
Management
69. Benefits of ISO 27001
Gain a competitive edge by meeting your costumers’
contractual requirements with particular attention to the
security of their information
Identify, assess, and manage the organization’s risks
impartially, while at the same time formalizing processes,
procedures, and information security documentation
Show impartially the compliance with applicable laws and
regulations
Show the commitment of corporate executives to ensure
information security
Ensure constant monitoring of business performance and
activate the necessary improvement actions
Information Security
Management
75. Risk
Management
ISO 31000
Provide a universally recognised paradigm for practitioners and
companies employing risk management processes.
The standard proposes the four steps of Plan-Do-Check-Act:
76. Developing a clear plan
Implementing the plan as it was designed
Verifying that the plan is delivering the objectives set
Acting to modify the plan in response to the information
Risk
Management
Implementation of ISO 31000
78. Risk
Management
Family of ISO 31000
31000:2009 Principles and guidelines IEC
31010:2009 Risk assessment techniques ISO
73:2009 Technical vocabulary
31004:2013 Guidance for the implementation of ISO 31000
80. Risk
Management
Risks Strategic
Macro economic factors
• Economic growth
• Political stability
• Consumer confidence
Competition
• Reduction of local market share
• Erosion of prices and margins
• Newborn local operators (Enel Open Fiber e Infratel)
• Incoming virtual operators ( lliad S.A. ) with aggressive policy
81. Risk
Management
Risks Operational
Business continuity
• Infrastructural resilience
Development of fixed and mobile networks
• Upgrade Capabilities of the network
• Increase geographical coverage
Internal/external fraud
Disputes and Litigation
83. Risk
Management
Risks Regulatory and Compliance
Regulatory from Communications Authority (AGCom)’s decisions
• Lack of predictability in start-up timing and consequent new
process decisions
• Decisions with retroactive effect
• Decisions that can influence the technological choices made
and to be made, with potential Impact on the timing of
return on infrastructure investment
Compliance from non-observance/breach of internal or external
rule with consequent
• Judicial or administrative penalties
• Financial losses
• Reputational damage
The TIM Group offers fixed and mobile communication services and ICT solutions
In Italy, the Group operates the biggest fixed voice and data infrastructure, covering the whole territory and provides one of the country’s most extensive and advanced mobile network platforms
In Italy, the Group operates the biggest fixed voice and data infrastructure, covering the whole territory and provides one of the country’s most extensive and advanced mobile network platforms
CUSTOMER
SUPPLIER
INSTITUTION
COMPETITOR
ENVIROMENT
COMMUNITY
A quality management system is a set of policies, processes, procedures and responsabilities designed to let the organisations fulfill customer and stakeholders requirements
Tim has acquired ISO 9001 certification in october 2013 for the following fields:
Environmental management system refers to the organizational structure, planning and resources for developing, implementing and maintaining policy for environmental protection.
One of the standard that Tim/Telecom Italia implements for its environment is ISO 14000
the family of iso 14000 is composed by several other iso like:
in particular it was implemented the standard iso 14001
During the years this standard has been undergone to various revisions
the certification process for the iso 14001 follows 7 important phases
the benefits of using this iso are:
In 2002 Tim/telecom acquired his first certification of iso 14001
the benefits brought by the acquisition of this standard were the reduction of:
We focus on Human and Environmen.
To help their integration and their growth the ISO organization proposed the ISO 26000
Corporate Social Responsibility (CSR) is a concept which has become dominant in business reporting. Every Corporation has a policy concerning CSR and produces a report annually detailing its activities. And of course, each of us claims to be able to recognize corporate activity which is socially responsible.
We focus on Human and Environmen.
To help their integration and their growth the ISO organization proposed the ISO 26000
Corporate Social Responsibility (CSR) is a concept which has become dominant in business reporting. Every Corporation has a policy concerning CSR and produces a report annually detailing its activities. And of course, each of us claims to be able to recognize corporate activity which is socially responsible.
Business and organizations do not operate in a vacuum. Their relationship to the society and environment in which they operate is a critical factor in their ability to continue to operate effectively. It is also increasingly being used as a measure of their overall performance.
Instead, it helps clarify what social responsibility is, helps businesses and organizations translate principles into effective actions and shares best practices relating to social responsibility, globally. It is aimed at all types of organizations regardless of their activity, size or location.
Business and organizations do not operate in a vacuum. Their relationship to the society and environment in which they operate is a critical factor in their ability to continue to operate effectively. It is also increasingly being used as a measure of their overall performance.
Instead, it helps clarify what social responsibility is, helps businesses and organizations translate principles into effective actions and shares best practices relating to social responsibility, globally. It is aimed at all types of organizations regardless of their activity, size or location.
ISO 26000 addresses seven core subjects of social responsibility defined in the standard and portrayed in the following graphic :
Schematic overview of ISO 26000 The following graphic provides an overview of ISO 26000 outlining the relationship between the various clauses of the standard.
TIM Group (Telecom Italia) Projects that were involved in the Year 2016 to achieve the vision 2030
TIM Group (Telecom Italia) Projects that were involved in the Year 2016 to achieve the vision 2030
Energy Management Systems
Energy is critical to our modern society and organizations to develop new technologies and services, but often it represent a significant cost both to the people and the environment.
The main goal of the ISO 50001 is to save our future by making a positive different in the here and now.
The ISO 50001 answer to some critcal problems that we face today
Is the observed rise in the average temperature of the Earth's climate system and its related effects.
By 2020, the EU aims to reduce 20% or more of energy consumption throught the efficent energy management.
A global agreement on the reduction of climate change, the text of which represented a consensus of the representatives of the 196 parties attending it.
2030 ONU agenda for susteinable development
Countries adopted a set of goals to end poverty, protect the planet, and ensure prosperity for all as
TIM is the largest TLC Company in Italy and is responsible for about 1% of the whole nation energy consumption.
TIM is the only TLC national provider that have fully implemented the ISO 50001 that is about Energy management systems
Since ISO 50001 was first published in 2011, a number of other related standards have been developed to complete energy management and savings portfolio. These include:
The implementation process is a continuous cycle of improvment that follow these steps
ENergy Policy....
TIM choosed a complex strategy to implement the ISO that is composed by the following steps:
The first step to became more efficient, eliminate energy waste and bad habits that affect energy consumption, is to….
Finally we have a testimoniance of the responsibile of the energy management systems that said....
ISO 20000 guarantees the organization the ability to deliver IT services with a satisfactory quality level for customers and conpanies
I show the ISO 20000, edition 2005, It is focused on management of the services delivery with poor cover of design phases and service development.It is characterize for line-up with ISO 9001 and 27001 eITIL with the aim implemented integrated management systems
This certification refers to the IT management system for delivering services, ensuring compliance with high quality standards, both in customer relations and in process management.
It is articulated in two parts…….
Specification: must adhere to provide management services to an acceptable quality for its customers and consequently be able to certify. It share same requirements of part one except for requirement of management of system, bacause in the second parti isn’t imposed.
-diffusion of mobile technologies: this diffusion offers an opportunity to develop policies aimed at participation and social inclusion, as the use of mobile devices is transversal to age, social status and ethnic origins
-Using cloud computing: a new way of delivering services to businesses. Allows you to start the data connection anywhere,for example the operator can expand or limit the infrastructure with flexibility.
Flexibility: Adaptation of the conditions according to needs.
Reduction of complexity ie revision of the internal regulatory system for companies, continuous monitoring of the human resource management system.
ISO/IEC 20000 recommends using PDCA (Plan-Do-Check-Act)….
Plan: identifying the goals and processes needed to provide services in accordance with customers and business policies.Implementation: Elements such as allocation of financial resources and responsibility are included. A pre-established plan is followed in the previous phase and implemented
Control: Implementers must ensure that there are appropriate methods for monitoring and measuring processes.Action and Improvement: It is based on the audit step to plan and address improvement actions to areas that provide greater benefits to customers
Which is an evolving cloud computing platform enables IT infrastructure and IT virtualization.
Hosting Virtuale allows you to acquire tecnology infrastructure with formula as a service remotely or via internet.
Based on ISO 20000 certificate..
Why Nuvola Italiana use it?
TIM, thank to the use of ISO 2000-1 in Nuvola Italiana has learned the following things:
An Information Security Management System (ISMS) consists of the policies, procedures, guidelines, and associated resources and activities, collectively managed by an organization, in the pursuit of protecting its information assets.
In 2014 TELECOM acquired ISO 27001 valid for the following precincts:
In 2014 TELECOM acquired ISO 27001 valid for the following precincts:
Risk: Effect of uncertainty on the ability of an organization to meet its objectives
Risk Management=
Identification, assessment, and prioritization of risks.
Coordinated and economical application of resources to:
1) minimize, monitor and control the impact or probability of unfortunate events;
2) maximize the realization of opportunities.
At first sight, the external context is made of national competitors, physical or virtual operator for the mobile market, like Fastweb, H3G, Vodafone, Wind, etc.
But with a careful eye we can see, in an expansionist view, that the external context of TIM is also made of European competitors about voice services.
When focusing on internal context, we can see that the main points for a good growth are mainly 3:
Keep High quality products and services
Respect the environment because of many reasons ( first of all the founds received for environmental respecting projects)
Energy efficiency
Because of all these factors, the ISO Organization has written a a brief and high-level set of principles and guidelines on how to implement risk management: ISO 31000
(after the slide)
So, practically, this guide recommends that you implement risk management by
Developing a clear plan,
Implementing the plan as it was designed,
Verifying that the plan is delivering the objectives that have been set (in this case the objectives for implementing risk management), and then
Acting to modify the plan in response to the information developed during the monitoring and review stages on what is working well and what should be adjusted to improve the results.
So, practically, this guide recommends that you implement risk management by
Developing a clear plan,
Implementing the plan as it was designed,
Verifying that the plan is delivering the objectives that have been set (in this case the objectives for implementing risk management), and then
Acting to modify the plan in response to the information developed during the monitoring and review stages on what is working well and what should be adjusted to improve the results.
When analyzing risks, some organizations tend to distinguish between positive and negative consequences
Schema = the risk management process
And then if something went bad we have to start again with this cycle
Now let’s give a look at the ISO31000’s family
Now we know what a generic risk is, what his context is ad what steps we have to do to analyze it.
Now lets do the homework and analyze which kind of risks we have in TIM.
Strategic risks ARE RELATED TO
To understand why these are risks we have to give a look to economical information like the unemployement rate. For example in 2016 the unemployement rate was of 12% and we have to pay attention to it because it could have a negative impact on household consumption.
COMPETITION: The strong competition may reduce market share and prices and margins.
Competition is focused, on one hand, on innovative products and services and, on the other hand, on the price of traditional services.
On the mobile market, Iliad S.A. is about to launch a new mobile operator in Italy with the aim of acquiring 10-15% of the market, as per its own announcements, by adopting the strategies it has already used for the French market. TO FACE IT TIM intends to launch a new operator, with independent systems and characteristics to counter the entry of the new competitor.
INTRODUZIONE: Operational risks inherent in our business relate to possible inadequacies in internal processes, external factors, frauds, employee errors, errors in properly documenting transactions, loss of critical or commercially sensitive data and failures in systems and/or network platforms.
So, what is concerned by operational risks are ….. Business continuity in terms of infrastructural resilience; …. And then the have to face internal and external fraud and disputes and litigation between its own employees or with customers
For example: On June 23, 2016, a referendum was held in the United Kingdom, commonly referred to as “Brexit”, in which voters approved the UK’s exit from the European Union. The potential impact of Brexit will depend, in part, on the outcome of the negotiations on tariffs, trade, regulations and other matters.
So this changing exchange rate ( sorry for the joke of words) may affect a lot the revenues of TIM.
Decisions with retroactive effect (for example, price revisions for previous years as a result of judgments issued by the Administrative Courts)
In conclusion we saw that the implementation of these ISO standards are taing advantages to TIM for facing problems and for growing its revenue.
So what we learned through the process of this case study is that if there is a standard is better to implement it, or give it some importance, than ignoring it.