This document summarizes a company that has been operating since 2007 in Riyadh, Saudi Arabia. They specialize in Microsoft business solutions, particularly customer relationship management, vendor relationship management, and content management systems. They have implemented these systems for government, financial services, media, and call center clients. The document outlines the benefits of vendor relationship management systems, such as improved vendor performance, reduced costs, and mitigating risks. It also describes the various stages of the vendor lifecycle that these systems aim to optimize.

2.  Established in 2007 and based in Riyadh, KSA
 Microsoft Certified Gold Partner
 Focus on Microsoft Business Solutions;
Customer Relationship Management and
Vendor Relationship Management
Implementations; Portals, Content Management
 Life implementation of CRM and VRM in:
◦ Government
◦ Financial Services
◦ Media
◦ Call Center Services

3.  More-qualified vendors
 Improve Relationship Lead to ALIGNMENT OF
BUSINESS STRATEGY!
 Reduced time to contract and execution
 Reduced time on administrative tasks
 Early identification of performance issues
 Lower total cost of ownership (TCO)
 Visibility into total costs

4. Vendor
Acquisition
Vendor Life
Management
Vendor
Retirement
• Vendor Profile
• Contract Negotiation
• Vendor Selection
• Contract Execution
• Contract Management
• Relationship Management
• Vendor Review
• Vendor retirement

5.  Reliance on vendors growing (outsourcing
trend)
 Optimize spending and gain insight into
spending
 Need to improve vendor performance
 Mitigate vendor risks
 Vendor play a key role in the organization
 Improved vendor performance leads to
improved service delivery

6.  Tactical, Emerging, Legacy, Strategic:
Strategic:
 – Mission-critical software supplier
 – Multiple projects/applications
 – Highly-customized application(s)
 – Committed and actively contributes to
customer success
Tactical:
 Single or limited projects
 Application(s) not critical or central to business
 Application(s) easily replaced. Commodity
product.

7.  360 degree view on all vendors
 Optimized use of vendor resources/skills
 Focuses on the entire lifecycle (from vendor
Registration, Classification, Selection and Eval
forwards…
 Interfaces with many internal business
groups

8. Provides an overview of all active contracts and
their corresponding durations.
 Convenient administration of all contract
types
 Deadlines are adhered to
 Process-oriented contract generation
 Intuitive operation and high degree of
 user friendliness

9. COST
VALUE
 Familiar Outlook Interface
 Simpler Approach
 Shorter Project Timeframes
 Less Things To Go Wrong
 Works with Existing
Microsoft Investments
MINIMIZE RISK

20. Store and
manage all
of your
client
information
in one
single
Outlook
interface

21. Legal
Documents
In a single
Application

23. Leverage
existing
infrastructure
by
integrating
key business
resources like
Microsoft
SharePoint®
for document
management

27. SQL
Reporting
,Analytical
Services
Report
Builder