SlideShare a Scribd company logo
Keynote
The Ultimate Marketing
Automation Playbook to
3X Conversions
Dan McGaw - CEO @EffinAmazing
2
Dan McGaw
CEO @EffinAmazing
Introduction
Dan McGaw is an award-winning entrepreneur and speaker.
He is also the Founder and CEO of Effin Amazing, an
analytics and growth consultancy that helps product and
marketing teams get data driven and optimize their
businesses. Coined as one of the original growth hackers, he
has led the teams at Kissmetrics.com and CodeSchool.com.
You can find him on most social networks, or follow him on
Twitter at @DanielMcgaw.
Just a handful of our amazing clients
Advice
Get my new book!
Build Cool Sh*t
A blueprint to creating your marketing
technology stack
Text “traction” to (415) 915-9011
Keynote
The Ultimate Marketing
Automation Playbook to
3X Conversions
Dan McGaw - CEO @EffinAmazing
Marketing Stack Growth.
Industry
Over the past few years
martech has grown like crazy.
5
2011
150+ martech tools
http://chiefmartec.com/2016/03/marketing-technology-landscape-supergraphic-2016/
#Stackapocalypse
6
2013
2014
350+ martech tools
1000+ martech tools
http://chiefmartec.com/2016/03/marketing-technology-landscape-supergraphic-2016/
http://chiefmartec.com/2016/03/marketing-technology-landscape-supergraphic-2016/
#Stackapocalypse
7
2015
2016
2000+ martech tools
3500+ martech tools
http://chiefmartec.com/2016/03/marketing-technology-landscape-supergraphic-2016/
http://chiefmartec.com/2016/03/marketing-technology-landscape-supergraphic-2016/
#Stackapocalypse
8
2017
2018
5,000 martech tools
6,800 martech tools
http://chiefmartec.com/2016/03/marketing-technology-landscape-supergraphic-2016/
Source:		http://chiefmartec.com
Source:		http://chiefmartec.com
#Stackapocalypse
9
2019
With so many companies coming on to the market, the landscape can be hard and overwhelming
for any marketer. At this moment we are seeing lots of consolidation. Adobe has being acquiring
tools like crazy, let’s just hope this does not create a #stackapocalypse in your stack.
Summary
7040?
7,040+ martech tools
Source:		http://chiefmartec.com
#Stackapocalypse
Change
Talking about changing your stack
is effin scary.
12
How many tools are in your stack?
Quantity
1	-	5 6-10 10-20 21+
13
How many tools are in my stack?
??
14
My inbox - Gmail
4 Social Automation tool – Buffer, Revive Old Post, Zapier &
Quuu
LinkedIn message blast tool - GPZ
4 Lead capture tools – Prospecthive, Snov.io, Toofr, Grouply
Webinar tool - Zoom
Video Meeting tool - Zoom
2 Calendar tools – Mixmax and Google Calendar
Video streaming tool - Wistia
AB testing tool - Optimizely
Hosting -
CMS - Wordpress
2 Data piping tool – Segment and Zapier
Tag manager – Google Tag Manager
CRM – Salesforce
Contract Signature - Nitrocloud
4 marketing automation tools – Klenty, Mixmax, Mailchimp and
Autopilot
5 analytics tools – Google Analytics, Amplitude, Kissmetrics,
Mixpanel and Hotjar
How many tools are in my stack?
31+
Marketing Automation Stack
Choose tools based upon integration
and connectivity.
16
Most tools are
Silo’d
Problem
Marketing and Sales tools rarely talk to each other. In
most cases, the leads are just sent from one tool to
another without knowing where the lead came from,
why they were interested or even where the lead
entered their information. 2007 2008 2009 2010 2011 2012 2013 2014 2015
Company Statistic
17
Ease of integration is critical for marketing success. Growth teams and marketers need to take
action without a developer. Pick tools which minimize developer integration time.
An Integrated Stack Data Pipeline
Use a Tag Manager
Tag Manager’s let you add analytics tags,
conversion pixels and custom scripts without ever
having to talk to a developer. Finally, getting a new
script added takes less than a week.
01.
Use a CDI
Customer data infrastructure tools allows you to
implement once and connect 100’s of tools. This
allows you to not be dependent on lengthy
integrations to get a tool up and running. You
integrate once, switch tools whenever you like and
remain agile with your entire stack.
02.
Integrate in the 21st centuryCDI
Use Clearbit
Clearbit is the modern enrichment provider. With
an API you want to use and a sexy Segment
integration, you can pass your new firmograpahic,
technographic and demographic data into any tool.
03.
Enrich in the 21st centuryClearbit
Use Autopilot
Autopilot is a newer marketing automation platform
which threw out the rule book. Instead of being a
big clunky beast, they are lean, yet a powerful
multi-channel marketing automation platform.
04.
Automate in the 21st centuryAutopilot
Use Salesforce
The #1 CRM is #1 for an effin reason. The platform
is not cheap, but with the ecosystem of tools and
integrations it has, you are an idiot if you choose
something else. Even startups with no money
should use this tool.
05.
26
AppExchange. Lead Tracking.
Deal Tracking. Customer Tracking.
CRM in the
21st century
Salesforce
Use Amplitude
Amplitude by far is the most powerful analytics
tool. Their innovation cycle on new visualizations
and reports is astounding. They are also the cross-
device tracking leader say me :)
06.
28
ABM Analytics. Dashboard Analytics.
Free Analytics. Real-time Analytics.
Analytics in the
21st century
Amplitude
Use Zapier
Zapier is the the fastest way to connect over 1000
different tools together. Not only will it pass data
from a CRM to your MAP tools, it can also do wild
automations in Google Calendar, Twitter and a
1000+ other tools.
08.
Hack it in the 21st centuryZapier
Automation Case Study
RealThread.com was able to
completely reinvent their automation
to increase conversions.
32
T-shirts
RealThread.com
Custom T-shirt printing has never felt so good.
Real thread is a custom t-shirt printer which has
some of the softest inks to ensure your customers
enjoy wearing your shirts. The print for fashion
lines, startups and all sorts of businesses.
Online OrdersProblem
Offline OrdersProblem
Lots of inbound leadsProblem
Doing lots of outbound prospectingProblem
37
Luckily when we got to Real Thread they were already using some of our favorite tools, Segment
and Salesforce. To really accomplish the job though we needed a marketing automation tool,
improved communication and better reporting.
Original Real Thread Stack
38
Lead Scoring
People who have given us their email, but do not
appear ready to purchase. Many of these folks need
to be identified or qualified.
Automation Reporting
Marketing rarely knows what happens to a lead after
it is sent to sales, but it is time for that to change.
We should know when sales picks up a lead and
integrate that into our analytics.
Personalized Automation
Each buyer personas has their own desires and
needs. By personalizing their journey we can push
them farther down the funnel while keeping
engagement high
Increase customer
conversion rate
When focused on the Real Thread business we agreed to
improve their rate of acquiring new customers. Instead of
spending money on more reach, we wanted to take
advantage of what we already had. LOTS of LEADS!!!!
Goal
39
Your stack should work together as one cohesive unit. Each tool should be able
to collect and send information to others tools when possible.
New Real Thread Stack
Lead Scoring
Turn thousands of prospects per
month into marketing qualified
leads (MQL).
Identity and Behavior driven.Create Lead Score Model
Segment >> Clearbit >> Segment = Identity Data
Clearbit >> Segment >> Autopilot << >> Salesforce = Complete Integration
Building Lead Score - Salesforce << >> Autopilot
Building Lead Score - Salesforce << >> Autopilot
46
Lead Scoring
People who have given us their email, but do not
appear ready to purchase. Many of these folks need
to be identified or qualified.
Increase customer
conversion rate
When focused on the Real Thread business we agreed to
improve their rate of acquiring new customers. Instead of
spending money on more reach, we wanted to take
advantage of what we already had. LOTS of LEADS!!!!
Goal
Personalized Automation
Each buyer personas has their own desires and
needs. By personalizing their journey we can push
them farther down the funnel while keeping
engagement high
Automation Reporting
Marketing rarely knows what happens to a lead after
it is sent to sales, but it is time for that to change.
We should know when sales picks up a lead and
integrate that into our analytics.
Personalized Automation
Turn hundreds of MQL’s per
month into sales qualified leads
(SQL).
Collect Customer Information - Autopilot
Collect Customer Information - User Experience
Graphic Designer
Send Personalized Journey - Autopilot
Designer, Apparel
Send Personalized Journey - Autopilot
Business Owner
Send Personalized Journey - Autopilot
53
Lead Scoring
People who have given us their email, but do not
appear ready to purchase. Many of these folks need
to be identified or qualified.
Personalized Automations
Each buyer personas has their own desires and
needs. By personalizing their journey we can push
them farther down the funnel while keeping
engagement high
Increase customer
conversion rate
When focused on the Real Thread business we agreed to
improve their rate of acquiring new customers. Instead of
spending money on more reach, we wanted to take
advantage of what we already had. LOTS of LEADS!!!!
Goal
Automation Reporting
Marketing rarely knows what happens to a lead after
it is sent to sales, but it is time for that to change.
We should know when sales picks up a lead and
integrate that into our analytics.
Create analytics integration to
give leadership more data on
what the customer automation
is doing.
Automation Reporting
Report Role in Analytics - Autopilot >> Segment
Report Role in Analytics - Segment >> Amplitude
Report Role in Web Analytics - Segment >> Kissmetrics
58
Lead Scoring
People who have given us their email, but do not
appear ready to purchase. Many of these folks need
to be identified or qualified.
Personalized Nurture
Each buyer personas has their own desires and
needs. By personalizing their journey we can push
them farther down the funnel.
Improve Reporting
Marketing rarely knows what happens to a lead after
it is sent to sales, but it is time for that to change.
We should know when sales picks up a lead and
integrate that into our analytics.
Increase customer
conversion rate
When focused on the Real Thread business we agreed to
improve their rate of acquiring new customers. Instead of
spending money on more reach, we wanted to take
advantage of what we already had. LOTS of LEADS!!!!
Goal
Advice
Your automation is only as good as
the people you hire to build it.
Don’t be stupid, Build Cool Sh*t
Advice
Get my new book!
Build Cool Sh*t
A blueprint to creating your marketing
technology stack
Text “traction” to (415) 915-9011
Thanks For
Coming.
Dan McGaw
CEO at EffinAmazing.com
Dan McGaw
CEO at EffinAmazing.com
Questions?

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The Ultimate Marketing Automation Playbook to 3X Conversions

  • 1. Keynote The Ultimate Marketing Automation Playbook to 3X Conversions Dan McGaw - CEO @EffinAmazing
  • 2. 2 Dan McGaw CEO @EffinAmazing Introduction Dan McGaw is an award-winning entrepreneur and speaker. He is also the Founder and CEO of Effin Amazing, an analytics and growth consultancy that helps product and marketing teams get data driven and optimize their businesses. Coined as one of the original growth hackers, he has led the teams at Kissmetrics.com and CodeSchool.com. You can find him on most social networks, or follow him on Twitter at @DanielMcgaw. Just a handful of our amazing clients
  • 3. Advice Get my new book! Build Cool Sh*t A blueprint to creating your marketing technology stack Text “traction” to (415) 915-9011
  • 4. Keynote The Ultimate Marketing Automation Playbook to 3X Conversions Dan McGaw - CEO @EffinAmazing
  • 5. Marketing Stack Growth. Industry Over the past few years martech has grown like crazy. 5 2011 150+ martech tools http://chiefmartec.com/2016/03/marketing-technology-landscape-supergraphic-2016/ #Stackapocalypse
  • 6. 6 2013 2014 350+ martech tools 1000+ martech tools http://chiefmartec.com/2016/03/marketing-technology-landscape-supergraphic-2016/ http://chiefmartec.com/2016/03/marketing-technology-landscape-supergraphic-2016/ #Stackapocalypse
  • 7. 7 2015 2016 2000+ martech tools 3500+ martech tools http://chiefmartec.com/2016/03/marketing-technology-landscape-supergraphic-2016/ http://chiefmartec.com/2016/03/marketing-technology-landscape-supergraphic-2016/ #Stackapocalypse
  • 8. 8 2017 2018 5,000 martech tools 6,800 martech tools http://chiefmartec.com/2016/03/marketing-technology-landscape-supergraphic-2016/ Source: http://chiefmartec.com Source: http://chiefmartec.com #Stackapocalypse
  • 9. 9 2019 With so many companies coming on to the market, the landscape can be hard and overwhelming for any marketer. At this moment we are seeing lots of consolidation. Adobe has being acquiring tools like crazy, let’s just hope this does not create a #stackapocalypse in your stack. Summary 7040? 7,040+ martech tools Source: http://chiefmartec.com #Stackapocalypse
  • 10. Change Talking about changing your stack is effin scary.
  • 11.
  • 12. 12 How many tools are in your stack? Quantity 1 - 5 6-10 10-20 21+
  • 13. 13 How many tools are in my stack? ??
  • 14. 14 My inbox - Gmail 4 Social Automation tool – Buffer, Revive Old Post, Zapier & Quuu LinkedIn message blast tool - GPZ 4 Lead capture tools – Prospecthive, Snov.io, Toofr, Grouply Webinar tool - Zoom Video Meeting tool - Zoom 2 Calendar tools – Mixmax and Google Calendar Video streaming tool - Wistia AB testing tool - Optimizely Hosting - CMS - Wordpress 2 Data piping tool – Segment and Zapier Tag manager – Google Tag Manager CRM – Salesforce Contract Signature - Nitrocloud 4 marketing automation tools – Klenty, Mixmax, Mailchimp and Autopilot 5 analytics tools – Google Analytics, Amplitude, Kissmetrics, Mixpanel and Hotjar How many tools are in my stack? 31+
  • 15. Marketing Automation Stack Choose tools based upon integration and connectivity.
  • 16. 16 Most tools are Silo’d Problem Marketing and Sales tools rarely talk to each other. In most cases, the leads are just sent from one tool to another without knowing where the lead came from, why they were interested or even where the lead entered their information. 2007 2008 2009 2010 2011 2012 2013 2014 2015 Company Statistic
  • 17. 17 Ease of integration is critical for marketing success. Growth teams and marketers need to take action without a developer. Pick tools which minimize developer integration time. An Integrated Stack Data Pipeline
  • 18. Use a Tag Manager Tag Manager’s let you add analytics tags, conversion pixels and custom scripts without ever having to talk to a developer. Finally, getting a new script added takes less than a week. 01.
  • 19. Use a CDI Customer data infrastructure tools allows you to implement once and connect 100’s of tools. This allows you to not be dependent on lengthy integrations to get a tool up and running. You integrate once, switch tools whenever you like and remain agile with your entire stack. 02.
  • 20. Integrate in the 21st centuryCDI
  • 21. Use Clearbit Clearbit is the modern enrichment provider. With an API you want to use and a sexy Segment integration, you can pass your new firmograpahic, technographic and demographic data into any tool. 03.
  • 22. Enrich in the 21st centuryClearbit
  • 23. Use Autopilot Autopilot is a newer marketing automation platform which threw out the rule book. Instead of being a big clunky beast, they are lean, yet a powerful multi-channel marketing automation platform. 04.
  • 24. Automate in the 21st centuryAutopilot
  • 25. Use Salesforce The #1 CRM is #1 for an effin reason. The platform is not cheap, but with the ecosystem of tools and integrations it has, you are an idiot if you choose something else. Even startups with no money should use this tool. 05.
  • 26. 26 AppExchange. Lead Tracking. Deal Tracking. Customer Tracking. CRM in the 21st century Salesforce
  • 27. Use Amplitude Amplitude by far is the most powerful analytics tool. Their innovation cycle on new visualizations and reports is astounding. They are also the cross- device tracking leader say me :) 06.
  • 28. 28 ABM Analytics. Dashboard Analytics. Free Analytics. Real-time Analytics. Analytics in the 21st century Amplitude
  • 29. Use Zapier Zapier is the the fastest way to connect over 1000 different tools together. Not only will it pass data from a CRM to your MAP tools, it can also do wild automations in Google Calendar, Twitter and a 1000+ other tools. 08.
  • 30. Hack it in the 21st centuryZapier
  • 31. Automation Case Study RealThread.com was able to completely reinvent their automation to increase conversions.
  • 32. 32 T-shirts RealThread.com Custom T-shirt printing has never felt so good. Real thread is a custom t-shirt printer which has some of the softest inks to ensure your customers enjoy wearing your shirts. The print for fashion lines, startups and all sorts of businesses.
  • 35. Lots of inbound leadsProblem
  • 36. Doing lots of outbound prospectingProblem
  • 37. 37 Luckily when we got to Real Thread they were already using some of our favorite tools, Segment and Salesforce. To really accomplish the job though we needed a marketing automation tool, improved communication and better reporting. Original Real Thread Stack
  • 38. 38 Lead Scoring People who have given us their email, but do not appear ready to purchase. Many of these folks need to be identified or qualified. Automation Reporting Marketing rarely knows what happens to a lead after it is sent to sales, but it is time for that to change. We should know when sales picks up a lead and integrate that into our analytics. Personalized Automation Each buyer personas has their own desires and needs. By personalizing their journey we can push them farther down the funnel while keeping engagement high Increase customer conversion rate When focused on the Real Thread business we agreed to improve their rate of acquiring new customers. Instead of spending money on more reach, we wanted to take advantage of what we already had. LOTS of LEADS!!!! Goal
  • 39. 39 Your stack should work together as one cohesive unit. Each tool should be able to collect and send information to others tools when possible. New Real Thread Stack
  • 40. Lead Scoring Turn thousands of prospects per month into marketing qualified leads (MQL).
  • 41. Identity and Behavior driven.Create Lead Score Model
  • 42. Segment >> Clearbit >> Segment = Identity Data
  • 43. Clearbit >> Segment >> Autopilot << >> Salesforce = Complete Integration
  • 44. Building Lead Score - Salesforce << >> Autopilot
  • 45. Building Lead Score - Salesforce << >> Autopilot
  • 46. 46 Lead Scoring People who have given us their email, but do not appear ready to purchase. Many of these folks need to be identified or qualified. Increase customer conversion rate When focused on the Real Thread business we agreed to improve their rate of acquiring new customers. Instead of spending money on more reach, we wanted to take advantage of what we already had. LOTS of LEADS!!!! Goal Personalized Automation Each buyer personas has their own desires and needs. By personalizing their journey we can push them farther down the funnel while keeping engagement high Automation Reporting Marketing rarely knows what happens to a lead after it is sent to sales, but it is time for that to change. We should know when sales picks up a lead and integrate that into our analytics.
  • 47. Personalized Automation Turn hundreds of MQL’s per month into sales qualified leads (SQL).
  • 49. Collect Customer Information - User Experience
  • 50. Graphic Designer Send Personalized Journey - Autopilot
  • 51. Designer, Apparel Send Personalized Journey - Autopilot
  • 52. Business Owner Send Personalized Journey - Autopilot
  • 53. 53 Lead Scoring People who have given us their email, but do not appear ready to purchase. Many of these folks need to be identified or qualified. Personalized Automations Each buyer personas has their own desires and needs. By personalizing their journey we can push them farther down the funnel while keeping engagement high Increase customer conversion rate When focused on the Real Thread business we agreed to improve their rate of acquiring new customers. Instead of spending money on more reach, we wanted to take advantage of what we already had. LOTS of LEADS!!!! Goal Automation Reporting Marketing rarely knows what happens to a lead after it is sent to sales, but it is time for that to change. We should know when sales picks up a lead and integrate that into our analytics.
  • 54. Create analytics integration to give leadership more data on what the customer automation is doing. Automation Reporting
  • 55. Report Role in Analytics - Autopilot >> Segment
  • 56. Report Role in Analytics - Segment >> Amplitude
  • 57. Report Role in Web Analytics - Segment >> Kissmetrics
  • 58. 58 Lead Scoring People who have given us their email, but do not appear ready to purchase. Many of these folks need to be identified or qualified. Personalized Nurture Each buyer personas has their own desires and needs. By personalizing their journey we can push them farther down the funnel. Improve Reporting Marketing rarely knows what happens to a lead after it is sent to sales, but it is time for that to change. We should know when sales picks up a lead and integrate that into our analytics. Increase customer conversion rate When focused on the Real Thread business we agreed to improve their rate of acquiring new customers. Instead of spending money on more reach, we wanted to take advantage of what we already had. LOTS of LEADS!!!! Goal
  • 59. Advice Your automation is only as good as the people you hire to build it. Don’t be stupid, Build Cool Sh*t
  • 60. Advice Get my new book! Build Cool Sh*t A blueprint to creating your marketing technology stack Text “traction” to (415) 915-9011
  • 61. Thanks For Coming. Dan McGaw CEO at EffinAmazing.com
  • 62. Dan McGaw CEO at EffinAmazing.com Questions?