SlideShare a Scribd company logo
the trouble
with targeting
Target segmentation through the lens of culture
Traditional marketing has taught us to know
your audience. Over the past 50 odd years,
marketers have taken this to heart and have
gotten really smart on the topic. A simple
demographic segment is a thing of the past.
Today, brand managers and strategic planners
layer in psychographics and media
consumption patterns; they create complex
personas and give them catchy names like,
Savvy Susan or Techy Trendsetters.
While this humanization of target
segments is cute and can help marketers
get into character when concepting
campaigns, its premise is inherently
flawed and grossly outdated.
Paramount Pictures (2000))
generalizations & stereotypes
aren’t a healthy way to connect with peoples’ cultures.
millennials (especially)
pride themselves in their authenticity and individuality,
and reject the mere concept of labels.
We might have a lot of things in common with someone
and just one thing in common with someone else,
but it doesn’t make those ties any tighter or weaker.
But humans do connect and grow in
patterns. People are naturally attracted to
– and congregate with – like-minded
individuals. They come together around
shared passions.
assemble in culture clusters
In our everyday life, we naturally
And to clarify any confusion, the word
culture is not to mean simply an ethnic
characteristic but includes shared
values, rituals, interests or passions.
Whether we realize it or not,
we aggregate, bond and build
meaningful connections
with others around culture
In any given time, we can form part
of multiple culture clusters; even part
of several that would otherwise seem
at odds with each other.
We are all multi-faceted, complex beings.
Why don’t marketers see this and take note?
fluid culture clusters not canned demos
The target segmentation of tomorrow
can and should be approached using
By crafting campaigns and
marketing initiatives around culture,
brands can start focusing on what
really matters to consumers
themselves…
what they like, how they see the world
and how they see themselves.
let’s embrace culture
as our lens and our compass
Let’s not just imagine a world without
labels and without boundaries,
Copyright © 2015 The Axis Agency. All rights reserved. The materials and information contained in this presentation are the property of The Axis Agency.
The use, distribution and/or reproduction without the written permission of The Axis Agency is prohibited.

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The Trouble with Targeting

  • 1. the trouble with targeting Target segmentation through the lens of culture
  • 2. Traditional marketing has taught us to know your audience. Over the past 50 odd years, marketers have taken this to heart and have gotten really smart on the topic. A simple demographic segment is a thing of the past. Today, brand managers and strategic planners layer in psychographics and media consumption patterns; they create complex personas and give them catchy names like, Savvy Susan or Techy Trendsetters.
  • 3. While this humanization of target segments is cute and can help marketers get into character when concepting campaigns, its premise is inherently flawed and grossly outdated. Paramount Pictures (2000))
  • 4. generalizations & stereotypes aren’t a healthy way to connect with peoples’ cultures.
  • 5. millennials (especially) pride themselves in their authenticity and individuality, and reject the mere concept of labels.
  • 6. We might have a lot of things in common with someone and just one thing in common with someone else, but it doesn’t make those ties any tighter or weaker. But humans do connect and grow in patterns. People are naturally attracted to – and congregate with – like-minded individuals. They come together around shared passions.
  • 7. assemble in culture clusters In our everyday life, we naturally
  • 8. And to clarify any confusion, the word culture is not to mean simply an ethnic characteristic but includes shared values, rituals, interests or passions. Whether we realize it or not, we aggregate, bond and build meaningful connections with others around culture
  • 9. In any given time, we can form part of multiple culture clusters; even part of several that would otherwise seem at odds with each other. We are all multi-faceted, complex beings. Why don’t marketers see this and take note?
  • 10. fluid culture clusters not canned demos The target segmentation of tomorrow can and should be approached using
  • 11. By crafting campaigns and marketing initiatives around culture, brands can start focusing on what really matters to consumers themselves… what they like, how they see the world and how they see themselves.
  • 12. let’s embrace culture as our lens and our compass Let’s not just imagine a world without labels and without boundaries,
  • 13. Copyright © 2015 The Axis Agency. All rights reserved. The materials and information contained in this presentation are the property of The Axis Agency. The use, distribution and/or reproduction without the written permission of The Axis Agency is prohibited.