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The Top 12 Product
 Management Mistakes
  – And How To Avoid Them

Martin Cagan, Silicon Valley Product Group




                                             1
2
Product Management Mistakes


Number 1:
 Confusing
 Customer Requirements
 with Product Requirements


                              3
Product Management Mistakes


Number 2:
 Confusing
 Innovation with Value




                              4
Google




         5
Product Management Mistakes


Number 3:
 Confusing
 Yourself with Your Customer




                              6
Product Manager’s Bookshelf
• Alan Cooper
  – The Inmates Are Running the Asylum




                                         7
Product Management Mistakes


Number 4:
 Confusing
 the Customer with the User




                              8
Product Management Mistakes


Number 5:
 Confusing
 Features with Benefits




                              9
Product Management Mistakes


Number 6:
 Confusing
 Building Right Product with
 Building Product Right


                               10
Danger’s Sidekick II




                       11
Product Management Mistakes


Number 7:
 Confusing
 Good Product with
 Good Business Model


                              12
TiVo




       13
Product Management Mistakes


Number 8:
 Confusing
 Inspiring Features with
 “Nice-to-Have” Features


                              14
Apple’s iPod




               15
BMW Motorcycles




                  16
Product Management Mistakes


Number 9:
 Confusing
 Adding Features with
 Improving Product


                              17
18
Product Management Mistakes


Number 10:
 Confusing
 Impressive Specifications
 with an Impressive Product


                              19
Product Management Mistakes


Number 11:
 Confusing
 Complete Product with a
 Sellable Product


                              20
Product Management Mistakes


Number 12:
 Confusing
 Product Launch
 with Success


                              21
Looking for More Info?
   www.svproduct.com
     Blog  and Newsletter
     Articles and White Papers:
      • “Behind Every Great Product”
      • “How To Write a Good PRD”
      • “Dirty Dozen Product Pitfalls”




                                         22
Looking for Training?
   Product Manager Training
     Customized     for:
       •   Your Products and Market
       •   Your Product Development Process
       •   Your Organizational Structure
       •   Your Company Culture
   E-Mail:
     cagan@svproduct.com


                                              23

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