The process to learn the solution, in the life and enterprise

1. José Alberto Santos R.
Ignorant Expert

2. SOLUTION
TRIANGLE
The life is
formed by
three
elements,
which govern
the efficacy,
efficiency and
effectiveness:

3. SOLUTION
TRIANGLE
1- Time: The raw
material of life is
time
2- Circumstance:
They represent the
scenarios in which
the person moves.
3- Decisions: The
power to choose
establishes the
consequences of
our choices, given
our daily
circumstances

4. Learn is to
incorporate a new
capacity for action
that is expressed
repeatedly.
Learn

5. Learn
Learning requires
distinctions that
specify the action to be
learned and a periodic
practice that makes
possible the biological
modification that
stabilizes the change.

6. Ignorant Expert
Learning
Line
Apprentice
Practitioner
Competent

7. Learn
We learn
constantly;
The important
thing is to
design the
learning path.

8.  Learn to act.
 How to be unconsciously
competent?
 - "The value of the
preparation is in what we
can do with it".
 - A Guide and teacher
learns to see what is not
seen and hear what is not
heard, articulating relevant
and significant
possibilities; He knows
that good listening and
discerning is recognized
by great negotiators,
innovators, entrepreneurs
and writers.
Unconsciously
incompetent
consciously
incompetent
consciously
competent
Unconsciously
competent

9.  Learn to act.
 How to be unconsciously
competent?
 - "The value of the
preparation is in what we
can do with it".
 Learning is a personal
choice. What is learned
does not need to be
presumed, it is reflected.
The dramatic results are
preceded by preparation
and opportunity.

10. Basic Notions of Learning
Ignorant Unconscious
Ignorant conscious
Declare the Break
Declare need for change
Accept guide and teacher
Apprentice
Beginner
Practicing
Competent
Expert
Innovative

11. Learning line
He doesn't
know he
doesn't know.
Act as if you
knew. It makes
others suffer
without
realizing it.
Arrogance and
certainty.
He knows he
doesn't know.
Delegate, do not
participate, learn.
Or it becomes
contumáz.
Knows how to
evaluate skills in
others. Knows how
to declare authority
to a teacher: follow
instructions, listen
to evaluations.
Practice with
discipline.
He knows how to
follow explicit
instructions and
instructions. It
does not
recognize
contexts. Your
emotions are
contradictory to
the practices you
seek to learn.
Knows how to
execute the
standard
practices of the
domain,
anticipates
breaks, does not
require
supervision,
knows how to
interpret normal
contexts. Your
emotions are
aligned with
standard
practices.
Recognize
complex
contexts through
subtle
symptoms.
Anticipates
radical
breakages and
usually
generates
improvements. It
is admired. Your
emotions are
alienated with
continuous
improvement.
It generates new
discourses and
disciplines from
anomalies in a
domain. His
emotional
repertoire is
aligned with the
development of
new theories,
practices and
generative
technologies. It's
a classic, or is it
going to be.

12. •Ignorant Unconscious: Cognitive blind (
Doesn’t know he doesn’t now ) and
contumaz ( He doesn’t know, but he acts
like he knows )
•Ignorant conscious. He knows he
doesn’t know
•Declare the Break. Recognize your
problem
•Declare need for change. Accept need
to change and improve

13. •Accept guide and teacher: Accept the
influence of the guide and teacher
•Apprentice. Participate in the first 8 visits
•Beginner. Attends monthly meeting and
trainings
•Practicing. Work goals and plans engaging
the family
•Competent. Acquire skills and solve your
concerns
•Expert. Becomes a guide and teacher in this
area
•Innovative. Create new maps for the solution

14. The process
Innovative
Expert
Create new practices in the acquired
domain.
Generator of improvements in
practices.
Unconsciously
competent
Competent •Knows how to develop methods and
procedures.
consciously
competent
Beginner
Apprentice
He knows how to follow instructions
and directions, he knows how to
interpret.
Recognize authority and agree to be
taught.
He knows he doesn't know. Delegate
consciously
incompetent
Contuma-
cious
•Cognitive blindness
•From ignorance comes indifference.
Bull syndrome
Unconsciously
incompetent

15. Cycle to Develop Competencies :
Obvious Reality
Outcome
Useful

16. The learning line
Apprentice Expert. Innovative