SlideShare a Scribd company logo
SIX
WORST SALES
TRAITS
www.ebsta.com @ebstahq linkedin.com/company/ebsta
THE
 	
  
Are you really listening or just waiting to speak again? Your prospects
know the difference, do you?
NOT LISTENING
You wouldn’t buy a car from your green grocer or vice versa.
You won’t sell if you don’t know the product inside out.
POOR PRODUCT KNOWLEDGE
	
  	
  
 	
  	
  	
  
Step away from your sales pitch, stop interrupting and listen to
your prospect. Make it a two way conversation.
BEING BORING
Turn your sales calls into a
game.
If you can get the prospect to
speak for the majority of the call
you have won.
Play to their ego!
	
  
	
  
TOP TIP!	
  	
  
 	
  
	
  	
  
LEADING QUESTIONS
A prospect knows exactly what you’re doing. Leading questions
lead to assumptions. Have an open conversation.
 	
  	
  	
  
Put yourself in the customers shoes to really understand the value
of the sale. Relate to their field of work and build a relationship.
A LACK OF EMPATHY
 	
  
ASKING FOR A SOLUTION
You are selling the solution, don’t ask how they want the problem
solved!
	
  	
  
 	
  	
  	
  
SECONDS OUT!
Put what you have learnt into practice
and knock out your targets.
www.ebsta.com	
  
SEVEN
REASONS WHY YOUR
CRM ISN’T WORKING…
✔ View customer records alongside LinkedIn profiles
✔ Get alerted when LinkedIn profiles match a Salesforce record
✔ One click to open in Salesforce
✔ Completely free. No credit card necessary
www.ebsta.com/free
GET YOUR FREE SALESFORCE
INTEGRATION FOR LINKEDIN:

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The six worst sales traits

  • 1. SIX WORST SALES TRAITS www.ebsta.com @ebstahq linkedin.com/company/ebsta THE
  • 2.     Are you really listening or just waiting to speak again? Your prospects know the difference, do you? NOT LISTENING
  • 3. You wouldn’t buy a car from your green grocer or vice versa. You won’t sell if you don’t know the product inside out. POOR PRODUCT KNOWLEDGE    
  • 4.         Step away from your sales pitch, stop interrupting and listen to your prospect. Make it a two way conversation. BEING BORING
  • 5. Turn your sales calls into a game. If you can get the prospect to speak for the majority of the call you have won. Play to their ego!     TOP TIP!    
  • 6.         LEADING QUESTIONS A prospect knows exactly what you’re doing. Leading questions lead to assumptions. Have an open conversation.
  • 7.         Put yourself in the customers shoes to really understand the value of the sale. Relate to their field of work and build a relationship. A LACK OF EMPATHY
  • 8.     ASKING FOR A SOLUTION You are selling the solution, don’t ask how they want the problem solved!    
  • 9.         SECONDS OUT! Put what you have learnt into practice and knock out your targets. www.ebsta.com  
  • 10. SEVEN REASONS WHY YOUR CRM ISN’T WORKING… ✔ View customer records alongside LinkedIn profiles ✔ Get alerted when LinkedIn profiles match a Salesforce record ✔ One click to open in Salesforce ✔ Completely free. No credit card necessary www.ebsta.com/free GET YOUR FREE SALESFORCE INTEGRATION FOR LINKEDIN: