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The Rise (and Fall?) of Influencer Marketing
Karen Freberg, Ph.D. | Associate Professor in Strategic Communications |@kfreberg
Influencers:
Represent a new type of independent third
party endorser who shape audience attitudes
through blogs, tweets, and the use of other
social media.
(Freberg, Graham, McGaughey, & Freberg, 2011)
Current state
We are in a state of influencer fatigue
CrowdTap (2018) Report Found:
 Content creators say the No. 1 method for vetting brand partnerships is by determining which
opportunities are most relevant for their audiences.
 76 percent of content creators said they will work with brands that grant editorial and creative
freedom above competitive compensation, at 67 percent.
 54 percent said they will work with brands who respect them as they would any other publisher.
 49 percent said the brand must understand their interests and only approach them with relevant
opportunities that are a fit for their audience.
 47 percent said they work with brands whose values align with their own.
Report: http://corp.crowdtap.com/STIM2015
Biggest Obstacles
 Influencer marketing is a key specialization rising in social media for PR professionals, but there
are times where brands do not look beyond the vanity metrics and personality characteristics,
which can result in reputation and crisis situations (ex. Jake Paul and Disney) and legal challenges
(DJ Khalid and FTC).
 Identifying the right influencer based on first impression research and personality characteristics
has been explored within certain social media influencers (Freberg et al, 2011), however, more
research is needed.
Logan Paul
 Former Disney Star and popular
YouTuber
 Filmed in Japan and documented
a dead person (from suicide) on
one of his videos.
 Apologized after outrage online
and in the traditional media
conversations
Brands take notice
 Having more structured criteria
for how to evaluate influencers.
 Brands and professionals are
more aware of this epidemic.
 Focus is on micro-influencers
(quality over quantity)
 Paying for followers to create
false presence = no brand deals.
 More resources are dedicated to
evaluate follower, community
and more advanced metrics in
influencer marketing.
Influencer Identification
Data will be your friend
Identifying Fake Influencers
Engagement Rate Response Analysis
Audience Location
(Local, National or
Overseas?)
”Shady” Accounts
following/followers
Number of Posts,
Updates, and
Content
Health of
Community
Follower Growth
Activity
Last, but not least:
Show us the evidence
Future Research
 Exploring the ethical practice of influencers (from influencers
perspective + brands)
 Determining the influencer identification checklist (must
haves for health of brand, personal learning networks, and
personality).
 Understanding the different personality characteristics of
influencers and micro-influencers
 Artificial Intelligence (AI) Influencers : Ethics, Legal
implications, and challenges
Promise
(Deliverables)
Personality
Perspective
Platform
Q+A
Karen Freberg, Ph.D. | karen.Freberg@Louisville.edu | @kfreberg
*New book is available at Sage Booth + has chapter (and assignments) dedicated to influencer
marketing.

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The Rise [and Fall] of Influencer Marketing

  • 1. The Rise (and Fall?) of Influencer Marketing Karen Freberg, Ph.D. | Associate Professor in Strategic Communications |@kfreberg
  • 2. Influencers: Represent a new type of independent third party endorser who shape audience attitudes through blogs, tweets, and the use of other social media. (Freberg, Graham, McGaughey, & Freberg, 2011)
  • 3.
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  • 6. We are in a state of influencer fatigue
  • 7. CrowdTap (2018) Report Found:  Content creators say the No. 1 method for vetting brand partnerships is by determining which opportunities are most relevant for their audiences.  76 percent of content creators said they will work with brands that grant editorial and creative freedom above competitive compensation, at 67 percent.  54 percent said they will work with brands who respect them as they would any other publisher.  49 percent said the brand must understand their interests and only approach them with relevant opportunities that are a fit for their audience.  47 percent said they work with brands whose values align with their own. Report: http://corp.crowdtap.com/STIM2015
  • 8. Biggest Obstacles  Influencer marketing is a key specialization rising in social media for PR professionals, but there are times where brands do not look beyond the vanity metrics and personality characteristics, which can result in reputation and crisis situations (ex. Jake Paul and Disney) and legal challenges (DJ Khalid and FTC).  Identifying the right influencer based on first impression research and personality characteristics has been explored within certain social media influencers (Freberg et al, 2011), however, more research is needed.
  • 9. Logan Paul  Former Disney Star and popular YouTuber  Filmed in Japan and documented a dead person (from suicide) on one of his videos.  Apologized after outrage online and in the traditional media conversations
  • 10.
  • 11.
  • 12. Brands take notice  Having more structured criteria for how to evaluate influencers.  Brands and professionals are more aware of this epidemic.  Focus is on micro-influencers (quality over quantity)  Paying for followers to create false presence = no brand deals.  More resources are dedicated to evaluate follower, community and more advanced metrics in influencer marketing.
  • 14. Data will be your friend
  • 15. Identifying Fake Influencers Engagement Rate Response Analysis Audience Location (Local, National or Overseas?) ”Shady” Accounts following/followers Number of Posts, Updates, and Content Health of Community Follower Growth Activity
  • 16. Last, but not least: Show us the evidence
  • 17. Future Research  Exploring the ethical practice of influencers (from influencers perspective + brands)  Determining the influencer identification checklist (must haves for health of brand, personal learning networks, and personality).  Understanding the different personality characteristics of influencers and micro-influencers  Artificial Intelligence (AI) Influencers : Ethics, Legal implications, and challenges
  • 19. Q+A Karen Freberg, Ph.D. | karen.Freberg@Louisville.edu | @kfreberg *New book is available at Sage Booth + has chapter (and assignments) dedicated to influencer marketing.