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Strategic Source & Sell Survey 
Insights from senior executives across 
the United States 
Selling direct + Diverse sales channels = Higher profitability 
WHERE IS IT SOLD?* 
of sales directly 
to customers 
of sales through 
distributors 
25% 
• Selling direct to customers: 15.7% profit margin 
• Selling to retailers/dealers: 12.1% profit margin 
• Selling to distributors: 7.5% profit margin 
of businesses use 
all three channels 
And sales diversity means more profit 
* average percentage of sales; does not include 6% ‘Other' and does not sum to 100% due to rounding 
** average profit before interest and taxes for companies with half or more of sales via each 
sales channel 
54% 16% 
30% 
of sales through 
retailers/dealers 
The closer to the customer, the more profit you make** 
• Three sales channels: 16.9% profit margin 
• Two sales channels: 12.8% profit margin 
• One sales channel: 13.6% profit margin

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The right sales channel mix leads to increased profits

  • 1. Strategic Source & Sell Survey Insights from senior executives across the United States Selling direct + Diverse sales channels = Higher profitability WHERE IS IT SOLD?* of sales directly to customers of sales through distributors 25% • Selling direct to customers: 15.7% profit margin • Selling to retailers/dealers: 12.1% profit margin • Selling to distributors: 7.5% profit margin of businesses use all three channels And sales diversity means more profit * average percentage of sales; does not include 6% ‘Other' and does not sum to 100% due to rounding ** average profit before interest and taxes for companies with half or more of sales via each sales channel 54% 16% 30% of sales through retailers/dealers The closer to the customer, the more profit you make** • Three sales channels: 16.9% profit margin • Two sales channels: 12.8% profit margin • One sales channel: 13.6% profit margin