This document discusses the importance of performance and outlines a performance equation. It states that performance is how well one executes their tasks given the expectations set for them, and is 80% psychological and 20% mechanical. A key part of the performance equation is assessing performance through honest gap analysis, building teams based on performance requirements, and hiring for performance. The equation considers skills, knowledge, talent, clarity, and attitude as factors that determine performance and ultimately results. Consistent performance within one's environment based on their beliefs and perceptions of possibilities determines overall results according to the results matrix.

1. THE PERFORMANCE EQUATION &
THE RESULTS MATRIX

2. WHAT IS PERFORMANCE?
“Performance is how well (or poorly) one does
in the execution of their task in the shadow
of the expectation that has been set”
• Performance is 80% psychology & 20%
mechanics

3. WHY IS PERFORMANCE IMPORTANT?
• Personal Results – Business Bottom Line
• Setting Standards
• Individual Growth
• Team Performance
• Career development
• Recruitment ROI
• Talent Management
• Engagement & Accountability

4. THE PERFORMANCE EQUATION?
• Assess performance: Requires brutal honesty
• Assess performance: Specific task/area/job
• Identify areas for improvement: Gap Analysis
• Build a team based on performance
requirements
• Hire for performance
• Benchmarking

5. THE PERFORMANCE EQUATION
P: Performance S: Skills K: Knowledge T: Talent C: Clarity A: Attitude

6. SKILLS AND KNOWLEDGE
• What skills & knowledge are important?
• Why are they important?
• Do you know what you don’t know?
• What skills & knowledge are required?
• What is your talent?
• What can you be world class at?

7. CLARITY
• Are you clear on what you want?
• Are they clear on what they want from you?
• Are you communicating clearly?
• Purpose, Vision, Mission
• Goals
• Expectations
• Complex equivalence

8. ATTITUDE
• The main determinant of performance
• Beliefs & Values
• Cause & Effect
• Core attitudes
• Fear/Happiness
• Resourcefulness
• Motivation/Desire/Ambition
• Flexibility
• Confidence
• Communication
• Leadership – both directions!

9. RESULTS MATRIX
• Performance does not equal Results
• Performance is a major determinant of
results
• The other factors

10. RESULTS MATRIX
Performance Consistency
Environment Possibilities
Results

11. RESULTS MATRIX
Your results will be determined by consistent
performance in the created environment
based on your beliefs & perceptions of the
possibilities