Richard founded a manufacturing company in 1985 that grew to 45 employees by 2000 fulfilling 4500 orders per day. However, by 2006 with 90 employees they were only fulfilling 5000 orders due to inefficient separate software systems. Richard implemented Open ERP, an open-source ERP system, which integrated all business processes and reduced annual software costs by 87.5% while improving efficiency. This allowed the company to continue growing successfully while maintaining control.