Husband of 27 years Father of 3 kids Graduate of the University of Illinois – 27 years in the furniture business Real Estate and Construction – SWB – Herman Miller/Steelcase Sales Manager Herman Miller Dealer - Dallas Division Manager for Haworth Director for Kimball/Harpers Vice President at Gunlocke Director of Business Development for Herman Miller dealer in DC Chief Concierge for Haworth Dealer in Dallas Author of “The Millennium Matrix” Speaker at World Future Symposium Conference speaker, lecturer and consultant Creator of a business networking process called SWARM Silent – 63 – 80 – Sales is a numbers game. Boomer – 45 – 62 – Sales is about the art of persuasion. GenX – 24 – 44 (Transition) – Sales is networking. Millennials – 2 – 23 – Sales is about becoming part of a “selling community.” - See the book – “The Support Economy” Survey the audience: How many have smart phones? How many have Ipods? How many use Ebay? How many read Fast Company? How many read Wired? How many read Relevant? How many have read “The World is Flat” How many read blogs? How many use Wikipedia? How many have downloaded Google – Desktop? How many use IM?