The magic of human connections
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Keynote at Lean agile exchange 2021 Links from the talk can be found here https://share.link/ewebber/7d51
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The magic of human connections
- 1. Emily Webber @ewebber The Magic of human connections Emily Webber 2021
- 2. Emily Webber @ewebber Hello, I’m Emily Webber @ewebber emilywebber.co.uk Emily Webber @ewebber 👋
- 4. Emily Webber @ewebber Maslow’s hierarchy of needs Safety needs Physiological needs Social Self-actualisation Esteem needs
- 5. Emily Webber @ewebber … is upside down(ish)
- 6. Emily Webber @ewebber Photo by John Barkiple We are wired to connect Emily Webber @ewebber
- 7. Emily Webber @ewebber the FOMO is real (Fear Of Missing Out) Why It Hurts to Be Left Out The Neurocognitive Overlap Between Physical and Social Pain, Naomi Eisenberger and Matthew Lieberman
- 8. Emily Webber @ewebber “We intuitively believe social and physical pain are radically different kinds of experiences, yet the way our brains treat them suggests that they are more similar than we imagine.” Matthew Lieberman, Neuroscientist
- 10. Emily Webber @ewebber Languishing the lockdown condition
- 11. Emily Webber @ewebber “[Languishing] is prevalent now because of the lack of real-time social contact with those you care about and feeling less in control of events, and the future, due to the pandemic and its direct effect on one’s lifestyle.” Cary Cooper, Professor of Organisational Psychology and Health Image Manshen Lo from New York Times
- 12. Emily Webber @ewebber “The people who survive stress the best are the ones who actually increase their social investments in the middle of stress, which is the opposite of what most of us do.” Shawn Achor
- 13. Emily Webber @ewebber Together, we can do amazing things
- 14. Emily Webber @ewebber “Human communities can develop a sort of collective intelligence that is greater than the members’ individual intelligence” Alex Pentland, Professor at MIT
- 15. Emily Webber @ewebber Photo by James Wainscoat There is power in communities Emily Webber @ewebber
- 16. Emily Webber @ewebber What does this mean in the workplace?
- 17. Emily Webber @ewebber Organisations are collections of people
- 18. Emily Webber @ewebber “Companies don't have ideas; only people do. And what motivates people are the bonds and loyalty and trust they develop between each other.” Margaret Heffernan Forget the pecking order at work Emily Webber @ewebber
- 19. Emily Webber @ewebber Groups vs individuals solving problems A Comparison of Individuals and Small Groups in the Rational Solution of Complex Problems Marjorie E. Shaw Groups Individuals Percentage of correct answers
- 20. Emily Webber @ewebber Sometimes it feels like organisations seem to intentionally go against our human nature
- 21. Emily Webber @ewebber Silos of knowledge, information, expertise, learning, support, work and decision making Image © Tacit London Ltd
- 22. Emily Webber @ewebber Performance Workplace Loneliness No Employee an Island: Workplace Loneliness and Job Performance, Sigal Barsade and Hakan Ozcelik Lonely people don’t do so well at work
- 23. Emily Webber @ewebber Elements of modern teams that can increase loneliness sloanreview.mit.edu/article/are-your-team-members-lonely Fluid composition Modularised roles Part-time commitment Short duration
- 24. Emily Webber @ewebber Connecting with people across your organisation
- 25. Emily Webber @ewebber Serendipity the unexpected and fortuitous outcomes that come from chance encounters
- 27. Emily Webber @ewebber “If a building doesn’t encourage [collaboration], you’ll lose a lot of innovation and the magic that’s sparked by serendipity.” Steve Jobs
- 28. Emily Webber @ewebber Making work visible Emily Webber @ewebber
- 29. Emily Webber @ewebber Show and tells Emily Webber @ewebber dwpdigital.blog.gov.uk/2016/11/18/bringing-our-business-analyst-community-together
- 30. Emily Webber @ewebber Developer community at Etsy built apps on top of the staff directory, gamifying people learning who each other are Hacking the HR system to build connections
- 31. Emily Webber @ewebber Random Coffee “Giving people the permission to talk to strangers”
- 32. Emily Webber @ewebber Emily Webber @ewebber “How 2,000 Random Coffees Changed My Company's Culture” forbes.com/sites/ryanholmes/2017/12/11/how-2000-random-coffees-changed-my-companys-culture
- 34. Emily Webber @ewebber Find ways to connect that aren’t looking at a zoom screen Photos by: Jenny Beaumont, Emily Webber, Chris Burns, Randy Silver, Ben Witton and Adrian Howard emilywebber.co.uk/daily-outsid e-photo-adding-a-bit-of-huma nness-to-your-slack-group
- 35. Emily Webber @ewebber Communities of practice groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly. Wenger-Trayner Emily Webber @ewebber
- 36. Emily Webber @ewebber Community of practice How you do it What you do day to day Programmes / teams Programmes / teams © Tacit London Ltd
- 37. Emily Webber @ewebber “I immediately linked with another Product Manager where we had dependencies!” Community member Photo © Tacit London ltd
- 38. Emily Webber @ewebber “We all support each other and anyone of us would do what we could to help another member of the community.” Community member Photo © Tacit London ltd
- 39. Emily Webber @ewebber 5 benefits of a community of practice tacitlondon.com/community-of-practice-posters © Tacit London Ltd
- 40. Emily Webber @ewebber Emily Webber @ewebber Building Successful Communities of Practice Discover How Connecting People Makes Better Organisations tacit.pub/tacitbooks Emily Webber @ewebber
- 41. Emily Webber @ewebber Three things to take away Take time to build your social connections Collaborate with others for better results Make time to assist serendipity
- 43. Emily Webber @ewebber The magic Illustration by Tenso Graphics Emily Webber @ewebber
- 44. Emily Webber @ewebber Thank you. Questions. Emily Webber @ewebber emilywebber.co.uk