More Related Content
Similar to The Lean Six Sigma Curriculum Rev 2
The Lean Six Sigma Curriculum Rev 2
- 1. The Lean SixSigma Curriculum The Lean Six Sigma Curriculum Presented By Ciarán May BELSS Training & Consulting BELSS 16/08/2010 1/12
- 2. The Lean SixSigma Curriculum Course Title Intended Audience Contact Elapsed Time Time Executive Introduction to Lean Six Sigma CEO, MD, Owner, Op Ex, 1 Day 1 Day Senior Mgrs. Lean Six Sigma Champion CEO, MD, Owner, Op Ex, 3 Days 3 Day Senior Mgrs Lean Six Sigma Black Belt Training Nominated Trainees 25 Days 6 Months Lean Six Sigma Green Belt Training Nominated Trainees 6 Days 1.5 Month Lean Six Sigma Yellow Belt Training Nominated Trainees 3 Days 3 Day Lean Six Sigma Project Selection Managers, Steering Groups 3 Days 3 Days Process Management Tools Managers, Steering Groups 2 Days 2 Days Lean Six Sigma Team Member LSS Team Members 1 Day 1 Day Lean Six Sigma Awareness In house 1 Day 1 Day Workplace Organisation or 5 S CEO, MD, Owner, Op Ex, 1 Day ! Day Senior Mgrs, others Introduction to “The Continuous CEO, MD, Owner, Op Ex, 1 Day 1 Day Improvement Process” Senior Mgrs, others Introduction to Lean Manufacturing CEO, MD, Owner, Op Ex, 1 Day ! Day Senior Mgrs, others Running Effective Meetings All LSS Teams 1 Day 1 Day Teams and Quality Improvement Tools Project and Process 3 Days 3 Days Improvement teams BELSS 16/08/2010 2/12
- 3. The Lean SixSigma Curriculum Executive Introduction to Lean Six Sigma As a company considers the merits of undertaking a Lean Six Sigma Initiative, it is important the Executives understand the capabilities, resource commitment and resultant performance improvement expectations. The Executive Introduction Training Course provides that understanding. Lean Six Sigma has been a powerful tool for corporate process improvement initiatives for over twenty years. This course describes the methodology, how it is used, what types of issues it addresses and what the expectations of a program should be. Also discussed are the requirements for initiating and managing a successful Lean Six Sigma program. Features • Lean Six Sigma Executive Introduction Table of Contents Opening Competition Process Management Definitions Process Ownership Cost of Poor Quality Lean Principles Seven Areas of Waste Value Stream Analysis 5S Principles Poka-Yoke Methods Six Sigma Define Phase Measure Phase Analyze Phase Improve Phase Control Phase Deployment Model Importing the Knowledge Lean Six Sigma Curriculum Lean Six Sigma Program Operations Communication & Recognition Glossary of Lean Six Sigma Terms Summary Class Presentation: 105 slide PowerPoint Presentation. BELSS 16/08/2010 3/12
- 4. The Lean SixSigma Curriculum Lean Six Sigma Champion Training Lean Six Sigma Champions are typically responsible for Project Selection, Team assignments and progress tracking. This course prepares one to fulfill that role. Champions are key players in the success of any Lean Six Sigma deployment. They are the front line to selecting and guiding your Lean Six Sigma trained personnel. A Champion also generates project ideas, prioritizes them, assigns them to Belts and tracks them to successful completion. The Six Sigma Lean Six Sigma Champion course provides everything one must know to perform the function of a Lean Six Sigma Champion to the highest standards. . Features Lean Six Sigma Champion Table of Contents Opening Competition Process Management Definitions Process Ownership Cost of Poor Quality Lean Principles Seven Areas of Waste Value Stream Analysis 5S Principles Poke-Yoke Methods Six Sigma Define Phase Measure Phase Analyze Phase Improve Phase Control Phase Champion Responsibilities Managing People through Change Project & Candidate Selection Project Tracking Communication & Recognition Glossary of Lean Six Sigma Terms Course Contents Class Presentation: 141 slide PowerPoint Presentation Templates: Problem Statement – Template.doc Process Control Plan – Template.xls Project Management Summary – Template.xls Opportunity Analysis Matrix – Template.xls Opportunity Analysis Matrix – Sample.xls Champion Project Worksheet – Template.xls Champion Project Worksheet – Sample.xls Project Tracking – Template.xls Project Tracking – Sample.xls Summary & Samples Class Presentation: 141 slide PowerPoint Presentation BELSS 16/08/2010 4/12
- 5. The Lean SixSigma Curriculum Lean Six Sigma Black Belt Training The Lean Six Sigma DMAIC course prepares participants to perform the role of a Lean Six Sigma Black Belt. The Lean Six Sigma Black Belt Training Course is a comprehensive curriculum covering everything within the Lean Six Sigma D-M-A-I-C body of knowledge required to successfully prepare students to achieve Black Belt certifications and performance standards. This curriculum is formatted in such a way that the problem solving strategy is demonstrated throughout the course. By utilizing various Statistical and Business Improvement tools participants and trainers can clearly see and communicate the flow and process of the methodology in order to instill both the tactical and strategic aspects of the LSS Black Belt skill set. The implementation roadmaps within each phase provide a clear line-of-sight for putting into practice the problem solving technology. Various group exercises utilizing training aids, pre-formatted data sets and templates facilitate interactive group learning within a class. • Features Lean Six Sigma Black Belt Table of Contents Define Phase Understanding Six Sigma Six Sigma Fundamentals Selecting Projects Elements of Waste Wrap Up and Action Items Measure Phase Welcome to Measure Process Discovery Six Sigma Statistics Measurement System Analysis Process Capability Wrap Up and Action Items Analyze Phase Welcome to Analyze “X” Sifting Inferential Statistics Introduction to Hypothesis Testing Hypothesis Testing Normal Data Part One and Part Two Hypothesis Testing Non-Normal Data Part One and Part Two Wrap Up and Action Items Improve Phase Welcome to Improve Process Modeling Regression Advanced Process Modeling Designing Experiments Experimental Methods Full Factorial Experiments Fractional Factorial Experiments Wrap Up and Action Items Control Phase Welcome to Control Advanced Experiments Capability Analysis Lean Controls Defect Controls Statistical Process Control (SPC) Six Sigma Control Plans Wrap Up and Action Items Summary Class Presentation: 1,254 slide PowerPoint Presentation, 33 individual / group Exercises, 20 Templates and 38 Data Sets. Formatted to teach theory and supplemented with real-world workable examples in every section. BELSS 16/08/2010 5/12
- 6. The Lean SixSigma Curriculum Lean Six Sigma Green Belt Training The Lean Six Sigma DMAIC course prepares participants to perform the role of a LSS Green Belt. The Lean Six Sigma Green Belt Training Course is a comprehensive curriculum covering everything within the Lean Six Sigma D-M-A-I-C body of knowledge required to successfully prepare students to achieve Green Belt certifications and performance standards. This curriculum is formatted in such a way that the problem-solving strategy is demonstrated throughout the course. By utilizing various Statistical and Business Improvement tools participants and trainers can clearly see and communicate the flow and process of the methodology in order to instill both the tactical and strategic aspects of the LSS Green Belt skill set. The Implementation roadmaps within each phase provide a clear line-of-sight for putting into practice the problem solving technology. Various group exercises utilizing training aids, pre-formatted data sets and templates facilitate interactive group learning within a class. Features • Lean Six Sigma Green Belt Table of Contents Define Phase Understanding Six Sigma Six Sigma Fundamentals Selecting Projects Elements of Waste Wrap Up and Action Items Measure Phase Welcome to Measure Process Discovery Six Sigma Statistics Measurement System Analysis Process Capability Wrap Up and Action Items Analyze Phase Welcome to Analyze “X” Sifting Inferential Statistics Introduction to Hypothesis Testing Hypothesis Testing Normal Data Part One and Part Two Hypothesis Testing Non-Normal Data Part One and Part Two Wrap Up and Action Items Improve Phase Welcome to Improve Process Modeling Regression Advanced Process Modeling Designing Experiments Wrap Up and Action Items Control Phase Welcome to Control Advanced Experiments Capability Analysis Lean Controls Defect Controls Statistical Process Control (SPC) Six Sigma Control Plans Wrap Up and Action Items Summary Class Presentation: 1,122 slide PowerPoint Presentation, 32 individual / group Exercises, 20 Templates and 36 Data Sets. Formatted to teach theory and supplemented with real-world workable examples in every section. BELSS 16/08/2010 6/12
- 7. The Lean SixSigma Curriculum Lean Six Sigma Yellow Belt Training The complete Lean Six Sigma DMAIC course prepares participants to perform the role of a Lean Six Sigma Yellow Belt. The Lean Six Sigma Yellow Belt Training Materials are a comprehensive curriculum covering everything within the Lean Six Sigma D-M-A-I-C body of knowledge required to successfully prepare students to achieve Yellow Belt certifications and performance standards. This curriculum is formatted in such a way that the problem solving strategy is demonstrated throughout the course. By utilizing various Statistical and Business Improvement tools participants and trainers can clearly see and communicate the flow and process of the methodology in order to instill both the tactical and strategic aspects of the LSS Yellow Belt skill set. The implementation roadmaps within each phase provide a clear line-of-sight for putting into practice the problem solving technology. Various group exercises utilizing training aids, pre-formatted data sets and templates facilitate interactive group learning within a class. Features • Lean Six Sigma Yellow Belt Table of Contents Define Phase Understanding Six Sigma Six Sigma Fundamentals Selecting Projects Elements of Waste Wrap Up and Action Items Measure Phase Welcome to Measure Process Discovery Six Sigma Statistics Measurement System Analysis Process Capability Wrap Up and Action Items Control Phase Welcome to Control Lean Controls Defect Controls Statistical Process Control (SPC) Six Sigma Control Plans Wrap Up and Action Items Summary 548 slide PowerPoint Presentation BELSS 16/08/2010 7/12
- 8. The Lean SixSigma Curriculum Lean Six Sigma Project Selection Successful implementation of a Lean Six Sigma Program is significantly dependent upon effective allocation of resources and focus on the most impactful activities. Project Selection can Make or break an improvement program. This course guides management through a process to assure these objectives are accomplished. Generating high impact projects consists of performing a Project Selection Process (“PSP”) to identify the company’s areas of concern; those areas where significant business problems or opportunities exist. The Opportunity Analysis is performed through two primary approaches: 1) by identifying any and all opportunities perceived by the management team and 2) by identify specific problems which are preventing the accomplishment of specific goals and objectives of the organization. The methodology of the PSP will create a fertile and highly structured list of projects linked to strategy and projected benefits (euros) that are then organized by area and responsibility. Assisting the PSP methodology is a process for defining projects, assuring they are clearly written with all of the essential information to achieve meaningful results. The PSP is a complete methodology from project ideation to project definition, selection and ongoing management through the business improvement roadmap. Features • Project Selection Process Table of Contents Opening The Project Roadmap Recognize Phase Opportunity Definition Problematic Areas Problem Statement Creation Problem Statement Objectives Examples – Good and Bad Affinity Diagramming Step-by-Step Process Affinity Diagramming Outputs Define Phase Steps for Defining a Project Champion Project Worksheet Objective Statement Creation Development of Project List Link to Corporate Strategies Launch Phase Identify People Associated with Projects Obtain Approvals and Launch DMAIC Glossary of Lean Six Sigma Terms Templates Problem Statement Template Opportunity Analysis Matrix – Template Opportunity Analysis Matrix – Sample Project List – Template Project List – Sample Champion Project Worksheet – Template Champion Project Worksheet – Sample Project List – Template Project List - Sample Summary & Samples Class Presentation: 57 slide PowerPoint Presentation BELSS 16/08/2010 8/12
- 9. The Lean SixSigma Curriculum Process Management Tools This course addresses the use of Process Management, Basic Statistics and Basic Lean Six Sigma methodologies to improve the performance of all processes within an organization. The Process Management Course demonstrates how to identify and select key business processes and how to fully characterize, improve and manage them. The Process Management Course breaks down how to manage business processes so they are effective, efficient and adaptable. Through the use of various tools, methodologies, management approaches and technologies you will learn that Process Management is the collection and orchestration of these efforts in order to assure improvement and success. Features • Process Management Table of Contents Phase A – Introduction; Define and Measure Course Overview Process Management Basic Statistics Cost of Poor Quality Define Phase Defining an Improvement Project Measure Phase Part One Measure Phase Part Two X-Y Matrix Analysis Capability Analysis Measurement System Analysis Process Improvement Project Phase B – Analyze, Improve and Control Introduction Defects, Defectives and Opportunities Graphical Analysis Lean Value Stream Analysis Applying the 5S Principles Introduction to Improvement Experiments Poka-Yoke Methods Statistical Process Control Control Charts Tracking and Managing a Process Finalizing Your Process Project Glossary of Lean Six Sigma Terms Summary & Samples Class Presentation: 352 slide PowerPoint BELSS 16/08/2010 9/12
- 10. The Lean SixSigma Curriculum Lean Six Sigma Team Member The Lean Six Sigma Team Member course describes the methods and objectives of Lean Principles and the Six Sigma DMAIC methodology. It contains definitions for the terminology utilized in these practices and gives a view as to how the Lean and Six Sigma tools are applied to lead to improved business processes. The Lean Six Sigma methodologies are best applied through the use of Project Teams. This course prepares people to participate and contribute to these team activities. It prepares the participant to serve effectively as a Team Member on an improvement project. Features • Lean Six Sigma Team Members Table of Contents Opening Competition Process Management Definitions Process Ownership Cost of Poor Quality Lean Principles Seven Areas of Waste Value Stream Analysis 5S Principles Poka-Yoke Methods Six Sigma Define Phase Measure Phase Analyze Phase Improve Phase Control Phase Glossary of Lean Six Sigma Terms Summary & Samples Class Presentation: 145 slide PowerPoint Presentation BELSS 16/08/2010 10/12
- 11. The Lean SixSigma Curriculum Lean Six Sigma Awareness As a company implements a Lean Six Sigma Program it is essential that all employees understand the objectives and terminology to be used. This course provides that knowledge to all employees. As Lean Six Sigma permeates your company, the terminology people use will change. Teams will be formed to conduct improvement projects. The “talk of the town” will be Lean Six Sigma. To engage all employees in the ground swell of improving all processes this course provides learning relative to terminology, objectives and the role each employee can play in this effort. Features • Lean Six Sigma Awareness Table of Contents Opening Competition Process Management Definitions Process Ownership Cost of Poor Quality Lean Principles Seven Areas of Waste Value Stream Analysis 5S Principles Poka-Yoke Methods Six Sigma Define Phase Measure Phase Analyze Phase Improve Phase Control Phase Glossary of Lean Six Sigma Terms Summary & Samples Class Presentation: 108 slide PowerPoint Presentation BELSS 16/08/2010 11/12
- 12. The Lean SixSigma Curriculum Teams and Quality Improvement Tools How Teams work to Improve Quality and Productivity 1. Doing Business in a New Business World 2. The Basics of Quality Improvement 3. Setting the Stage for a Successful Project 4. Getting Underway 5. Building and Improvement Plan 6. Learning to Work Together 7. Team Building Activities 8. Further Reading BELSS 16/08/2010 12/12