True leadership is an inside job, Says world renowned executive coach- Payal ...thecioworldindia
To inspire others through our words and actions, and to leave a lasting legacy that transcends the confines of the corporate world. In the words of Payal Nanjiani, "True leadership is not about being in charge; it's about taking care of those in your charge."
The reluctance gap creates a barrier between every layer of functional leadership and collectively accounts for a substantial amount of 'missing' leadership capability. Addressing the gap allows leaders to be fully present and engaged and they can, in turn, build engaged teams
What Makes A Good Leader? Essay
Compare and Contrast Two Leaders
The Qualities And Traits Of Leaders Essay
A Great Leader Essay
The Role Of A Leader Essay
What Makes A Leader?
What Leadership Means to Me Essay
Leaders Intellect
Qualities Of A Great Leader Essay
Effective Leadership Essay
What Is A Leader? Essay
Leadership and Change Essay
The Art of Leadership Essay
Developing Leaders Essay
Being a Good Leader Essay
Importance of Leadership Essay
What is Leadership? Essay
What Makes a Leader? Essay
True leadership is an inside job, Says world renowned executive coach- Payal ...thecioworldindia
To inspire others through our words and actions, and to leave a lasting legacy that transcends the confines of the corporate world. In the words of Payal Nanjiani, "True leadership is not about being in charge; it's about taking care of those in your charge."
The reluctance gap creates a barrier between every layer of functional leadership and collectively accounts for a substantial amount of 'missing' leadership capability. Addressing the gap allows leaders to be fully present and engaged and they can, in turn, build engaged teams
What Makes A Good Leader? Essay
Compare and Contrast Two Leaders
The Qualities And Traits Of Leaders Essay
A Great Leader Essay
The Role Of A Leader Essay
What Makes A Leader?
What Leadership Means to Me Essay
Leaders Intellect
Qualities Of A Great Leader Essay
Effective Leadership Essay
What Is A Leader? Essay
Leadership and Change Essay
The Art of Leadership Essay
Developing Leaders Essay
Being a Good Leader Essay
Importance of Leadership Essay
What is Leadership? Essay
What Makes a Leader? Essay
What Makes a Leader? Essay
What Is A Leader? Essay
What Makes A Leader? Essay
A Great Leader Essay
The Role Of A Leader Essay
Leader as a Role Model
What Makes A Leader? Essay
Being a Good Leader Essay
What is Leadership? Essay
Effective Leadership Essay
As SH&E professionals move to become more integrated into the business environment it is even more crucial that the pure technical disciplines typically associated with the profession are complimented by a strong set of relevant leadership and business skills. In this presentation we will examine the various traits and core attributes that need to be displayed by the SH&E Professional not only to provide clear direction within their area of influence but also to gain credibility, and achieve alignment, with the rest of the organization.
101 qualities of a leader A Lecture By Mr Allah Dad Khan Agriculture Expert ...Mr.Allah Dad Khan
101 qualities of a leader A Lecture By Mr Allah Dad Khan Agriculture Expert KPK at Peshawar Former DG Agri Extension and Visiting Professor AUP Peshawar
The Leadership Challenge NotesLeadership is a relationship be.docxarnoldmeredith47041
The Leadership Challenge Notes
“Leadership is a relationship between leaders and followers. A more complete picture of leadership develops when you understand what people look for in someone they would willingly follow” (Kouzes and Posner 2017, p. xiii).
PART 1. WHAT LEADERS DO AND WHAT CONSTITUENTS EXPECT
Chapter 1. The Five Practices of Exemplary Leadership.
Using the stories of two people who each took advantage of an opportunity to lead their organization to excellence, the authors introduce their leadership model, The Five Practices of Exemplary Leadership.
The Five Practices
Ordinary people who guide others along pioneering journeys follow similar paths, marked by common patterns of action. When getting extraordinary things done in organizations, leaders engage in Five Practices that are available to anyone who accepts the leadership challenge:
Model the Way
Inspire a Shared Vision
Challenge the Practice
Enable Others to Act
Encourage the Heart
This model has stood the test of time—research confirms that it’s just as relevant now as when Kouzes and Posner first began their investigation.
Leadership is a Relationship
Leadership is a relationship between those who aspire to lead and those who choose to follow. Success in leadership, business and life is a function of how well people work and play together, and success in leading depends on the capacity to build and sustain the human relationships that enable people to extraordinary things done
Ten Commitments of Leadership
The behaviors that serve as the basis for learning to lead are embedded in The Five Practices:
Model the Way
Find your voice by clarifying your personal values
Set the example by aligning actions with shared values
Inspire a Shared Vision
Envision the future by imagining exciting and ennobling possibilities.
Enlist others in a common vision by appealing to shared aspirations.
Challenge the Process
Search for opportunities by seeking innovative ways to change, grow, and improve.
Experiment and take risks by constantly generating small wins and learning from mistakes.
Enable Others to Act
Foster collaboration by promoting cooperative goals and building trust.
Strengthen others by sharing power and discretion.
Encourage the Heart
Recognize contributions by showing appreciation for individual excellence.
Celebrate the values and victories by creating a spirit of community.
Chapter 2. Credibility is the Foundation of Leadership
The authors discuss the research into the four qualities that people believe are essential to exemplary leadership, on which all great leadership is built.
What People Look for and Admire in Their Leaders
Over a period of more than 20 years, the authors asked more than 75,000 people around the globe what values they most looked for and admired in a leader, someone “whose direction they would willingly follow.”
Only four out of 20 qualities have continuously receiv.
Essay about Great Leaders
Essay on Characteristics of a Great Leader
Being a Good Leader Essay
A Leader Is A Great Leader Essay
Qualities Of A Great Leader Essay
A Great Leader. Essay
What Makes a Leader? Essay
A Great Leader Essay
What Makes A Good Leader? Essay
Napoleon Bonaparte Research Paper
A Leader Is A Great Leader Essay
A Great Leader Analysis
an overview of a new model of leadership based upon how you are being and the convergence of quantum theory and indigenous wisdom practices in enterprise
· Describe strategies to build rapport with inmates and offenders .docxgerardkortney
· Describe strategies to build rapport with inmates and offenders in a correctional treatment or supervision program.
· Describe the effect of group dynamics on facilitating programs.
· Describe techniques for establishing a therapeutic environment.
Generalist Case Management
Woodside and McClam
https://phoenix.vitalsource.com/books/9781483342047/pageid/44
https://phoenix.vitalsource.com/#/books/9781323128800
https://phoenix.vitalsource.com/#/books/9781483342047
https://phoenix.vitalsource.com/#/books/9781133795247
https://phoenix.vitalsource.com/#/books/1259760413
Use book and two outside sources.
At least 100 words per question
THANKS
1 The Role of the Correctional Counselor CHAPTER OBJECTIVES After reading this chapter, you will be able to: 1. Identify the functions and parameters of the counseling process. 2. Discuss the competing interests between security and counseling in the correctional counseling process. 3. Know common terms and concerns associated with custodial corrections. 4. Understand the role of the counselor as facilitator. 5. Identify the various personal characteristics associated with effective counselors. 6. Be aware of the impact that burnout can have on a counselor’s professional performance. 7. Identify the various means of training and supervision associated with counseling. PART ONE: A BRIEF INTRODUCTION TO COUNSELING AND CORRECTIONS There are many myths concerning the concept of counseling. Although the image of the counseling field has changed dramatically over the past two or three decades, much of society still views counseling and therapy as a mystic process reserved for those who lack the ability to handle life issues effectively. While the concept of counseling is often misunderstood, the problem is exacerbated when attempting to introduce the idea of correctional counseling. Therefore, the primary goal of this chapter is to provide a working definition of correctional counseling that includes descriptions of how and when it is carried out. In order to understand the concept of correctional counseling, however, the two words that derive the concept must first be defined: “corrections” and “counseling.” In addition, a concerted effort is made to identify the myriad of legal and ethical issues that pertain to counselors working with offenders. It is very difficult to identify a single starting point for the counseling profession. In essence, there were various movements occurring simultaneously that later evolved into what we now describe as counseling. One of the earliest connections to the origins of counseling took place in Europe during the Middle Ages (Brown & Srebalus, 2003). The primary objective was assisting individuals with career choices. This type of counseling service is usually described by the concept of “guidance.” In the late 1800s Wilhelm Wundt and G. Stanley Hall created two of the first known psychological laboratories aimed at studying and treating individuals with psychological and e.
· Debates continue regarding what constitutes an appropriate rol.docxgerardkortney
· Debates continue regarding what constitutes an appropriate role for the judiciary. Some argue that federal judges have become too powerful and that judges “legislate from the bench.”
1. What does it mean for a judge to be an activist?
2. What does it mean for a judge to be a restrainist?
· Although conservatives had long complained about the activism of liberal justices and judges, in recent years conservative judges and justices have been likely to overturn precedents and question the power of elected institutions of government.
3. When is judicial activism appropriate? Explain.
· To defenders of the right to privacy, it is implicitly embodied in the Constitution in the First, Fourth, Fifth, Ninth, and Fourteenth Amendments. To opponents, it is judge-made law because there is no explicit reference to it under the Constitution. The right to privacy dates back to at least 1890, when Boston attorneys Samuel Warren and Louis Brandeis equated it with the right to be left alone from journalists who engaged in yellow journalism.
4. In short, do you believe a right to privacy exists in the federal Constitution. Why or why not?
.
What Makes a Leader? Essay
What Is A Leader? Essay
What Makes A Leader? Essay
A Great Leader Essay
The Role Of A Leader Essay
Leader as a Role Model
What Makes A Leader? Essay
Being a Good Leader Essay
What is Leadership? Essay
Effective Leadership Essay
As SH&E professionals move to become more integrated into the business environment it is even more crucial that the pure technical disciplines typically associated with the profession are complimented by a strong set of relevant leadership and business skills. In this presentation we will examine the various traits and core attributes that need to be displayed by the SH&E Professional not only to provide clear direction within their area of influence but also to gain credibility, and achieve alignment, with the rest of the organization.
101 qualities of a leader A Lecture By Mr Allah Dad Khan Agriculture Expert ...Mr.Allah Dad Khan
101 qualities of a leader A Lecture By Mr Allah Dad Khan Agriculture Expert KPK at Peshawar Former DG Agri Extension and Visiting Professor AUP Peshawar
The Leadership Challenge NotesLeadership is a relationship be.docxarnoldmeredith47041
The Leadership Challenge Notes
“Leadership is a relationship between leaders and followers. A more complete picture of leadership develops when you understand what people look for in someone they would willingly follow” (Kouzes and Posner 2017, p. xiii).
PART 1. WHAT LEADERS DO AND WHAT CONSTITUENTS EXPECT
Chapter 1. The Five Practices of Exemplary Leadership.
Using the stories of two people who each took advantage of an opportunity to lead their organization to excellence, the authors introduce their leadership model, The Five Practices of Exemplary Leadership.
The Five Practices
Ordinary people who guide others along pioneering journeys follow similar paths, marked by common patterns of action. When getting extraordinary things done in organizations, leaders engage in Five Practices that are available to anyone who accepts the leadership challenge:
Model the Way
Inspire a Shared Vision
Challenge the Practice
Enable Others to Act
Encourage the Heart
This model has stood the test of time—research confirms that it’s just as relevant now as when Kouzes and Posner first began their investigation.
Leadership is a Relationship
Leadership is a relationship between those who aspire to lead and those who choose to follow. Success in leadership, business and life is a function of how well people work and play together, and success in leading depends on the capacity to build and sustain the human relationships that enable people to extraordinary things done
Ten Commitments of Leadership
The behaviors that serve as the basis for learning to lead are embedded in The Five Practices:
Model the Way
Find your voice by clarifying your personal values
Set the example by aligning actions with shared values
Inspire a Shared Vision
Envision the future by imagining exciting and ennobling possibilities.
Enlist others in a common vision by appealing to shared aspirations.
Challenge the Process
Search for opportunities by seeking innovative ways to change, grow, and improve.
Experiment and take risks by constantly generating small wins and learning from mistakes.
Enable Others to Act
Foster collaboration by promoting cooperative goals and building trust.
Strengthen others by sharing power and discretion.
Encourage the Heart
Recognize contributions by showing appreciation for individual excellence.
Celebrate the values and victories by creating a spirit of community.
Chapter 2. Credibility is the Foundation of Leadership
The authors discuss the research into the four qualities that people believe are essential to exemplary leadership, on which all great leadership is built.
What People Look for and Admire in Their Leaders
Over a period of more than 20 years, the authors asked more than 75,000 people around the globe what values they most looked for and admired in a leader, someone “whose direction they would willingly follow.”
Only four out of 20 qualities have continuously receiv.
Essay about Great Leaders
Essay on Characteristics of a Great Leader
Being a Good Leader Essay
A Leader Is A Great Leader Essay
Qualities Of A Great Leader Essay
A Great Leader. Essay
What Makes a Leader? Essay
A Great Leader Essay
What Makes A Good Leader? Essay
Napoleon Bonaparte Research Paper
A Leader Is A Great Leader Essay
A Great Leader Analysis
an overview of a new model of leadership based upon how you are being and the convergence of quantum theory and indigenous wisdom practices in enterprise
· Describe strategies to build rapport with inmates and offenders .docxgerardkortney
· Describe strategies to build rapport with inmates and offenders in a correctional treatment or supervision program.
· Describe the effect of group dynamics on facilitating programs.
· Describe techniques for establishing a therapeutic environment.
Generalist Case Management
Woodside and McClam
https://phoenix.vitalsource.com/books/9781483342047/pageid/44
https://phoenix.vitalsource.com/#/books/9781323128800
https://phoenix.vitalsource.com/#/books/9781483342047
https://phoenix.vitalsource.com/#/books/9781133795247
https://phoenix.vitalsource.com/#/books/1259760413
Use book and two outside sources.
At least 100 words per question
THANKS
1 The Role of the Correctional Counselor CHAPTER OBJECTIVES After reading this chapter, you will be able to: 1. Identify the functions and parameters of the counseling process. 2. Discuss the competing interests between security and counseling in the correctional counseling process. 3. Know common terms and concerns associated with custodial corrections. 4. Understand the role of the counselor as facilitator. 5. Identify the various personal characteristics associated with effective counselors. 6. Be aware of the impact that burnout can have on a counselor’s professional performance. 7. Identify the various means of training and supervision associated with counseling. PART ONE: A BRIEF INTRODUCTION TO COUNSELING AND CORRECTIONS There are many myths concerning the concept of counseling. Although the image of the counseling field has changed dramatically over the past two or three decades, much of society still views counseling and therapy as a mystic process reserved for those who lack the ability to handle life issues effectively. While the concept of counseling is often misunderstood, the problem is exacerbated when attempting to introduce the idea of correctional counseling. Therefore, the primary goal of this chapter is to provide a working definition of correctional counseling that includes descriptions of how and when it is carried out. In order to understand the concept of correctional counseling, however, the two words that derive the concept must first be defined: “corrections” and “counseling.” In addition, a concerted effort is made to identify the myriad of legal and ethical issues that pertain to counselors working with offenders. It is very difficult to identify a single starting point for the counseling profession. In essence, there were various movements occurring simultaneously that later evolved into what we now describe as counseling. One of the earliest connections to the origins of counseling took place in Europe during the Middle Ages (Brown & Srebalus, 2003). The primary objective was assisting individuals with career choices. This type of counseling service is usually described by the concept of “guidance.” In the late 1800s Wilhelm Wundt and G. Stanley Hall created two of the first known psychological laboratories aimed at studying and treating individuals with psychological and e.
· Debates continue regarding what constitutes an appropriate rol.docxgerardkortney
· Debates continue regarding what constitutes an appropriate role for the judiciary. Some argue that federal judges have become too powerful and that judges “legislate from the bench.”
1. What does it mean for a judge to be an activist?
2. What does it mean for a judge to be a restrainist?
· Although conservatives had long complained about the activism of liberal justices and judges, in recent years conservative judges and justices have been likely to overturn precedents and question the power of elected institutions of government.
3. When is judicial activism appropriate? Explain.
· To defenders of the right to privacy, it is implicitly embodied in the Constitution in the First, Fourth, Fifth, Ninth, and Fourteenth Amendments. To opponents, it is judge-made law because there is no explicit reference to it under the Constitution. The right to privacy dates back to at least 1890, when Boston attorneys Samuel Warren and Louis Brandeis equated it with the right to be left alone from journalists who engaged in yellow journalism.
4. In short, do you believe a right to privacy exists in the federal Constitution. Why or why not?
.
· Critical thinking paper · · · 1. A case study..docxgerardkortney
· Critical thinking paper
·
·
· 1.
A case study.
Deborah Shore, aged 45, works for a small corporation in the Research and Development department.
When she first became a member of the department 15 years ago, Deborah was an unusually creative and productive researcher; her efforts quickly resulted in raises and promotions within the department and earned her the respect of her colleagues. Now, Deborah finds herself less interested in doing research; she is no longer making creative contributions to her department, although she is making contributions to its administration.
She is still respected by the coworkers who have known her since she joined the firm, but not by her younger coworkers.
Analyze the case study from the psychoanalytic, learning, and contextual perspectives: how would a theorist from each perspective explain Deborah's development? Which perspective do you believe provides the most adequate explanation, and why?
2. Interview your mother (and grandmothers, if possible), asking about experiences with childbirth. Include your own experiences if you have had children. Write a paper summarizing these childbirth experiences and comparing them with the contemporary experiences described in the text.
3. Identify a "type" of parent (e.g., single parent, teenage parent, low-income parent, dual-career couple) who is most likely to be distressed because an infant has a "difficult" temperament. Explain why you believe that this type of parent would have particular problems with a difficult infant. Write an informational brochure for the selected type of parent. The brochure should include an explanation of temperament in general and of the difficult temperament in particular, and give suggestions for parents of difficult infants.
4. Plan an educational unit covering nutrition, health, and safety for use with preschoolers and kindergartners. Take into account young children's cognitive and linguistic characteristics. The project should include (1) an outline of the content of the unit; and (2) a description of how the content would be presented, given the intellectual abilities of preschoolers. For example, how long would each lesson be? What kinds of pictures or other audiovisual materials would be used? How would this content be integrated with the children's other activities in preschool or kindergarten?
5. Visit two day care centers and evaluate each center using the information from the text as a guide. Request a fee schedule from each center. Write a paper summarizing your evaluation of each center.
Note:
Unless you are an actual potential client of the center, contact the director beforehand to explain the actual purpose of the visit, obtain permission to visit, and schedule your visit so as to minimize disruption to the center's schedule.
6. Watch some children's television programs and advertising, examine some children's toys and their packaging, read some children's books, and listen to some children's recor.
· Coronel & Morris Chapter 7, Problems 1, 2 and 3
· Coronel & Morris Chapter 8, Problems 1 and 2
A People’s History of Modern Europe
“A fascinating journey across centuries towards the world as we experience it today. ... It is
the voice of the ordinary people, and women in particular, their ideas and actions, protests
and sufferings that have gone into the making of this alternative narrative.”
——Sobhanlal Datta Gupta, former Surendra Nath Banerjee
Professor of Political Science, University of Calcutta
“A history of Europe that doesn’t remove the Europeans. Here there are not only kings,
presidents and institutions but the pulse of the people and social organizations that shaped
Europe. A must-read.”
——Raquel Varela, Universidade Nova de Lisboa
“Lively and engaging. William A Pelz takes the reader through a thousand years of
European history from below. This is the not the story of lords, kings and rulers. It is the
story of the ordinary people of Europe and their struggles against those lords, kings and
rulers, from the Middle Ages to the present day. A fine introduction.”
——Francis King, editor, Socialist History
“This book is an exception to the rule that the winner takes all. It highlights the importance
of the commoners which often is only shown in the dark corners of mainstream history
books. From Hussites, Levellers and sans-culottes to the women who defended the Paris
Commune and the workers who occupied the shipyards during the Carnation revolution in
Portugal. The author gives them their deserved place in history just like Howard Zinn did
for the American people.”
——Sjaak van der Velden, International Institute of Social History, Amsterdam
“The author puts his focus on the lives and historical impact of those excluded from
power and wealth: peasants and serfs of the Middle Ages, workers during the Industrial
Revolution, women in a patriarchic order that transcended different eras. This focus not
only makes history relevant for contemporary debates on social justice, it also urges the
reader to develop a critical approach.”
——Ralf Hoffrogge, Ruhr-Universität Bochum
“An exciting story of generations of people struggling for better living conditions, and for
social and political rights. ... This story has to be considered now, when the very notions of
enlightenment, progress and social change are being questioned.”
——Boris Kagarlitsky, director of Institute for globalization studies and social
movements, Moscow, and author of From Empires to Imperialism
“A splendid antidote to the many European histories dominated by kings, businessmen
and generals. It should be on the shelves of both academics and activists ... A lively and
informative intellectual tour-de-force.”
——Marcel van der Linden, International Institute of Social History, Amsterdam
A People’s History
of Modern Europe
William A. Pelz
First published 2016 by Pluto Press
345 Archway Road, London N6 5AA
www.pluto.
· Complete the following problems from your textbook· Pages 378.docxgerardkortney
· Complete the following problems from your textbook:
· Pages 378–381: 10-1, 10-2, 10-16, and 10-20.
· Pages 443–444: 12-7 and 12-9.
· Page 469: 13-5.
· 10-1 How would each of the following scenarios affect a firm’s cost of debt, rd(1 − T); its cost of equity, rs; and its WACC? Indicate with a plus (+), a minus (−), or a zero (0) whether the factor would raise, lower, or have an indeterminate effect on the item in question. Assume for each answer that other things are held constant, even though in some instances this would probably not be true. Be prepared to justify your answer but recognize that several of the parts have no single correct answer. These questions are designed to stimulate thought and discussion.
Effect on
rd(1 − T)
rs
WACC
a. The corporate tax rate is lowered.
__
__
__
b. The Federal Reserve tightens credit.
__
__
__
c. The firm uses more debt; that is, it increases its debt ratio.
__
__
__
d. The dividend payout ratio is increased.
__
__
__
e. The firm doubles the amount of capital it raises during the year.
__
__
__
f. The firm expands into a risky new area.
__
__
__
g. The firm merges with another firm whose earnings are countercyclical both to those of the first firm and to the stock market.
__
__
__
h. The stock market falls drastically, and the firm’s stock price falls along with the rest.
__
__
__
i. Investors become more risk-averse.
__
__
__
j. The firm is an electric utility with a large investment in nuclear plants. Several states are considering a ban on nuclear power generation.
__
__
__
· 10-2 Assume that the risk-free rate increases, but the market risk premium
· 10-16COST OF COMMON EQUITY The Bouchard Company’s EPS was $6.50 in 2018, up from $4.42 in 2013. The company pays out 40% of its earnings as dividends, and its common stock sells for $36.00.
· a. Calculate the past growth rate in earnings. (Hint: This is a 5-year growth period.)
· b. The last dividend was D0 = 0.4($6.50) = $2.60. Calculate the next expected dividend, D1, assuming that the past growth rate continues.
· c. What is Bouchard’s cost of retained earnings, rs?
· 10-20WACC The following table gives Foust Company’s earnings per share for the last 10 years. The common stock, 7.8 million shares outstanding, is now (1/1/19) selling for $65.00 per share. The expected dividend at the end of the current year (12/31/19) is 55% of the 2018 EPS. Because investors expect past trends to continue, g may be based on the historical earnings growth rate. (Note that 9 years of growth are reflected in the 10 years of data.)
The current interest rate on new debt is 9%; Foust’s marginal tax rate is 40%, and its target capital structure is 40% debt and 60% equity.
· a. Calculate Foust’s after-tax cost of debt and common equity. Calculate the cost of equity as rs = D1/P0 + g.
· b. Find Foust’s WACC
· 12-7SCENARIO ANALYSIS Huang Industries is considering a proposed project whose estimated NPV is $12 million. This estimate assumes that economic conditions wi.
· Consider how different countries approach aging. As you consid.docxgerardkortney
· Consider how different countries approach aging. As you consider different countries, think about the following:
o Do older adults live with their children, or are they more likely to live in a nursing home?
o Are older adults seen as wise individuals to be respected and revered, or are they a burden to their family and to society?
· Next, select two different countries and compare and contrast their approaches to aging.
· Post and identify each of the countries you selected. Then, explain two similarities and two differences in how the countries approach aging. Be specific and provide examples. Use proper APA format and citation. LSW10
.
· Clarifying some things on the Revolution I am going to say som.docxgerardkortney
· Clarifying some things on the Revolution
I am going to say something, and I want you to hear me.
I am a scholar of the Revolution. That's the topic of my dissertation. Please believe me when I say that I know a lot about it.
I also happen to know--and this is well-supported by historians--that the Revolution was a civil war in which, for the first several years, Revolutionaries and Loyalists were evenly matched.
I will repeat that. Evenly matched. Loyalists were not merely too cowardly to fight, and they were not old fogies who hated the idea of freedom. Most had been in the Colonies for generations. Many of them took up arms for their King and their country. And when they lost, you confiscated their homes and they fled with the clothes on their back to Canada, England, and other places of the Empire. Both sides--both sides--committed unspeakable atrocities against civilians whom they disagreed with.
Now, a lot of you love to repeat some very fervent patriotic diatribe about how great the Revolution was. That's not history. That's propaganda. Know the difference.
History has shades of gray. History is complex and ambiguous. Washington, for instance, wore dentures made from the teeth of his slaves. Benjamin Franklin's son was the last royal governor of New Jersey. Did you know that the net tax rate for Americans--they always conveniently leave this out of the textbooks--was between 1.9 and 2.1%, depending on colony.? And that was if they had paid the extra taxes on tea and paper.
And, wait for it, people who support California independence use the same logic and arguments as they did in 1775. Did you know that the Los Angeles and Washington are only a few hundred miles closer than Boston and London? That many of the same issues, point by point, are repeating here in California? So put yourself in those shoes. How many of you would have sided with the Empire (whether American or British) based on the fact that you don't know how this will shake out? Would you call someone who supports Calexit a Patriot? Revolutionary? Nutcase? Who gets to own that word, anyway?
You can choose that you would have supported the revolutionaries--but think. Think about the other side. They matter, and their experiences got to be cleansed out of history to make you feel better about the way the revolutionaries behaved during the War. Acknowledge that they are there, and that their point of view has merit, even if you not agree with it.
· Clarifying Unit III's assignment
I have noticed a few consistent problems with the letter in the Unit III issue. Here are some pointers to make it better.
1. Read the clarifying note I wrote above. Note that the taxes aren't actually as high as you have been led to believe, but the point is that they should not be assigned at all without your consent.
2. Acknowledge that this is a debate, that a certain percentage are radicalized for independence, but there are is also a law-and-order group who find this horrific, and want .
· Chapter 9 – Review the section on Establishing a Security Cultur.docxgerardkortney
· Chapter 9 – Review the section on Establishing a Security Culture. Review the methods to reduce the chances of a cyber threat noted in the textbook. Research other peer-reviewed source and note additional methods to reduce cyber-attacks within an organization.
· Chapter 10 – Review the section on the IT leader in the digital transformation era. Note how IT professionals and especially leaders must transform their thinking to adapt to the constantly changing organizational climate. What are some methods or resources leaders can utilize to enhance their change attitude?
.
· Chapter 10 The Early Elementary Grades 1-3The primary grades.docxgerardkortney
· Chapter 10: The Early Elementary Grades: 1-3
The primary grades are grades 1-3.
Although educational reform has had an effect on all children, it is most apparent in the early elementary years. Reform and change comes from a number of sources and the chapter begins by reminding you of this. Let’s examine a few of these sources...
Diversity. There has been a rise in the number of racial and ethnic minority students enrolled in the nation's public schools; this number will (most likely) continue to rise. Teaching children from different cultures and backgrounds is an important piece to account for when planning curriculum.
Standards. Standards is a reason for reform. We've already looked at standards; these are something you must keep in mind when planning lessons.
Data-Driven Instruction may sound new, but it is not a new concept to you. We’ve done a great deal of discussing the outcomes of test-taking and assessments. You've probably all heard "teaching to the test."
Technology. Today’s students have had much experience with technology, therefore, it’s important to provide them with opportunities to learn with technology. It may take a while for you to be creative and think of ways to use it in your teaching (if you haven’ t been).
Health and Wellness. Obesity is a major concern in this country. Therefore, it is important to make sure that children have the opportunity to be active. Unfortunately, due to the pressure of academics, many schools have been taking physical education/activity time out of the curriculum.
Violence: One issue that I notice this new edition of the text has excluded is violence. However, I think that this topic is important; we need to keep children safe when they are at school. As a result of 9/11 (and, not to mention that many violent events have happened on school campuses in recent years), many school districts now have an emergency system in place that they can easily use if there is any type of incident in which the children’s safety is at risk.
WHAT ARE CHILDREN IN GRADES ONE TO THREE LIKE?
Your text explains that the best way to think of a child’s development during this time is: slow and steady. During this stage, there is not much difference between boys and girls when it comes to physical capabilities. Although it is always important to not stereotype based on one’s gender, it is especially important during these years. These children are also entering into their "tween" years, thus; being sensitive to the children's and parents' needs in regards to such changes is important.
It is important to remember that children in the primary grades are in the Concrete Operations Stage. This stage is children ages 7 to 12. The term operation refers to an action that can be carried out in thought as well as executed materially and that is mentally and physically reversible.
These children are at an age in which they can compare their abilities to their peers. And, therefore, children may develop learned helplessnes.
· Chap 2 and 3· what barriers are there in terms of the inter.docxgerardkortney
· Chap 2 and 3
· what barriers are there in terms of the interpersonal communication model?
Typically, communication breakdowns result from lack of understanding without clarification; often, there wasn't even an attempt at clarification. If barriers to interpersonal communication are not acknowledged and addressed, workplace productivity can suffer.
Language Differences
Interpersonal communication can go awry when the sender and receiver of the message speak a different language -- literally and figuratively. Not everyone in the workplace will understand slang, jargon, acronyms and industry terminology. Instead of seeking clarification, employees might guess at the meaning of the message and then act on mistaken assumptions. Also, misunderstandings may occur among workers who do not speak the same primary language. As a result, feelings may be hurt, based on misinterpretation of words or of body language.
Cultural Differences
Interpersonal communication may be adversely affected by lack of cultural understanding, mis-perception, bias and stereotypical beliefs. Workers may have limited skill or experience communicating with people from a different background. Many companies offer diversity training to help employees understand how to communicate more effectively across cultures and relate to those who may have different background experiences. Similarly, gender barriers can obstruct interpersonal communication if men and women are treated differently, and held to different standards, causing interpersonal conflicts in the workplace.
Personality Differences
Like any skill, some people are better at interpersonal communication than others. Personality traits also influence how well an individual interacts with subordinates, peers and supervisors. Extraversion can be an advantage when it comes to speaking out, sharing opinions and disseminating information. However, introverts may have the edge when it comes to listening, reflecting and remembering. Barriers to interpersonal communication may occur when employees lack self-awareness, sensitivity and flexibility. Such behavior undermines teamwork, which requires mutual respect, compromise and negotiation. Bullying, backstabbing and cut throat competition create a toxic workplace climate that will strain interpersonal relationships.
Generational Differences
Interpersonal communication can be complicated by generational differences in speech, dress, values, priorities and preferences. For instance, there may be a generational divide as to how team members prefer to communicate with one another. If younger workers sit in cubicles, using social networking as their primary channel of communication, it can alienate them from older workers who may prefer face-to-face communication. Broad generalizations and stereotypes can also cause interpersonal rifts when a worker from one generation feels superior to those who are younger or older. Biases against workers based on age can constitute a form of disc.
· Case Study 2 Improving E-Mail Marketing ResponseDue Week 8 an.docxgerardkortney
· Case Study 2: Improving E-Mail Marketing Response
Due Week 8 and worth 160 points
Read the following case study.
A company wishes to improve its e-mail marketing process, as measured by an increase in the response rate to e-mail advertisements. The company has decided to study the process by evaluating all combinations of two (2) options of the three (3) key factors: E-Mail Heading (Detailed, Generic); Email Open (No, Yes); and E-Mail Body (Text, HTML). Each of the combinations in the design was repeated on two (2) different occasions. The factors studied and the measured response rates are summarized in the following table.
Write a two to three (2-3) page paper in which you:
1. Use the data shown in the table to conduct a design of experiment (DOE) in order to test cause-and-effect relationships in business processes for the company.
2. Determine the graphical display tool (e.g., Interaction Effects Chart, Scatter Chart, etc.) that you would use to present the results of the DOE that you conducted in Question 1. Provide a rationale for your response.
3. Recommend the main actions that the company could take in order to increase the response rate of its e-mail advertising. Provide a rationale for your response.
4. Propose one (1) overall strategy for developing a process model for this company that will increase the response rate of its e-mail advertising and obtain effective business process. Provide a rationale for your response.
Your assignment must follow these formatting requirements:
. Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
. Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
. Build regression models for improving business processes.
. Design experiments to test cause-and-effect relationships in business processes.
. Use technology and information resources to research issues in business process improvement.
. Write clearly and concisely about business process improvement using proper writing mechanics.
Read each discussion 1-4 and then write a 200 word response for each.
With your response, you can either expand on the initial post with similar, formally cited, specific examples or additional information regarding the original example(s) (be sure the additional information isn’t simply a re-statement of what has already been posted) or you can respond with a well-supported (based on formally cited information) counter point.
APA FORMAT
Response should have 1 source for each discussion
1. A message in sports is brought to sports economists in Jeremiah 29:11. This verse states, “For I.
· Briefly describe the technologies that are leading businesses in.docxgerardkortney
· Briefly describe the technologies that are leading businesses into the third wave of electronic commerce.
· In about 100 words, describe the function of the Internet Corporation for Assigned Names and Numbers. Include a discussion of the differences between gTLDs and sTLDs in your answer.
· In one or two paragraphs, describe how the Internet changed from a government research project into a technology for business users.
· In about 100 words, explain the difference between an extranet and an intranet. In your answer, describe when you might use a VPN in either.
· Define “channel conflict” and describe in one or two paragraphs how a company might deal with this issue.
· In two paragraphs, explain why a customer-centric Web site design is so important, yet is so difficult to accomplish.
· In about two paragraphs, distinguish between outsourcing and offshoring as they relate to business processes.
· In about 200 words, explain how the achieved trust level of a company’s communications using blogs and social media compare with similar communication efforts conducted using mass media and personal contact.
· Write a paragraph in which you distinguish between a virtual community and a social networking Web site
· Write two or three paragraphs in which you describe the role that culture plays in the development of a country’s laws and ethical standards.
QUESTION 1
Lakota peoples of the Great Plains are notably:
nomadic and followed the buffalo herds
Sedentary farmers, raising corn, northern beans, and potatoes
peaceful people who tried to live in harmony with neighboring tribes and the environment
religious and employed a variety of psychoactive plants during religious ceremonies
QUESTION 2
Tribal peoples of the Great Plains experienced greater ease at hunting and warfare after the introduction of:
Hotchkiss guns
smokeless gunpowder
horses
Intertribal powwows
all of the above
QUESTION 3
The Apaches and Navajos (Dine’) of the southwestern region of North America speak a language similar to their relatives of northern California and western Canada called:
Yuman
Uto-Aztecan
Tanoan
Athabaskan
Algonkian
QUESTION 4
The Navajo lived in six or eight-sided domed earth dwellings called:
wickiups
kivas
hogans
roadhouses
sweat lodge
QUESTION 5
Pueblo Indians, such as the Zuni and Hopi tribes, are descendants of the ancient people known as the:
Anasazi
Ashkenazi
Athabaskan
Aztecanotewa
Atlantean
2 points
QUESTION 6
1. Kachinas, or spirits of nature, were believed to:
Assist in the growth of crops and send rain
Help defend the Navajo against all foreign invaders
Provide medical assistance to the Hopi when doctors were not available
Combat evil spirits such as Skin-walkers or Diablitos
All of the above
2 points
QUESTION 7
1. The preferred dwellings among the Lakota Sioux were:
wickiups
adobe pueblos
pit houses
teepees
buffalo huts
2 points
QUESTION 8
1. Native Americansbenef.
· Assignment List· My Personality Theory Paper (Week Four)My.docxgerardkortney
· Assignment List
· My Personality Theory Paper (Week Four)
My Personality Theory Paper (Week Four)
DUE: May 31, 2020 11:55 PM
Grade Details
Grade
N/A
Gradebook Comments
None
Assignment Details
Open Date
May 4, 2020 12:05 AM
Graded?
Yes
Points Possible
100.0
Resubmissions Allowed?
No
Attachments checked for originality?
Yes
Top of Form
Assignment Instructions
My Personality Theory Paper
Instructions:
For this assignment, you will write a paper no less than 7 pages in length, not including required cover and Reference pages, describing a single personality theory from the course readings that best explains your own personality and life choices. You are free to select from among the several theories covered in the course to date but only one theory may be used.
Your task is to demonstrate your knowledge of the theory you choose via descriptions of its key concepts and use of them to explain how you developed your own personality. It is recommended that you revisit the material covered to date to refresh your knowledge of theory details. This is a "midterm" assignment and you should show in your work that you have studied and comprehended the first four weeks of course material. Your submission should be double-spaced with 1 inch margins on all sides of each page and should be free of spelling and grammar errors. It must include source crediting of any materials used in APA format, including source citations in the body of your paper and in a Reference list attached to the end. Easy to follow guides to APA formatting can be found on the tutorial section of the APUS Online Library.
Your paper will include three parts:
I. A brief description of the premise and key components of the theory you selected. You should be thorough and concise in this section and not spend the bulk of the paper detailing the theory, but rather just give enough of a summary of the key points so that an intelligent but uniformed reader would be able to understand its basics. If you pick a more complicated theory, you should expect explaining its premise and key components to take longer than explaining the same for one of the simpler theories but, in either case, focus on the basics and keep in mind that a paper that is almost all theory description and little use of the theory described to explain your own personality will receive a significant point deduction as will the reverse case of the paper being largely personal experience sharing with little linkage to clearly described key theory components.
II. A description of how your chosen theory explains your personality and life choices with supporting examples.
III. A description of the limitations of the theory in explaining your personality or anyone else’s.
NOTE: Although only your instructor will be reading your paper, you should still think about how much personal information you want to disclose. The purpose of this paper is not to get you to share private information, but rather to bring one .
· Assignment List
· Week 7 - Philosophical Essay
Week 7 - Philosophical Essay
DUE: Mar 22, 2020 11:55 PM
Grade Details
Grade
N/A
Gradebook Comments
None
Assignment Details
Open Date
Feb 3, 2020 12:05 AM
Graded?
Yes
Points Possible
100.0
Resubmissions Allowed?
No
Attachments checked for originality?
Yes
Top of Form
Assignment Instructions
Objective: Students will write a Philosophical Essay for week 7 based on the course concepts.
Course Objectives: 2, 3, & 4
Task:
This 4 - 5 full page (not to exceed 6 pages) Philosophical Essay you will be writing due Week 7 is designed to be a thoughtful, reflective work. The 4 - 5 full pages does not include a cover page or a works cited page. It will be your premier writing assignment focused on the integration and assessment relating to the course concepts. Your paper should be written based on the outline you submitted during week 4 combined with your additional thoughts and instructor feedback. You will use at least three scholarly/reliable resources with matching in-text citations and a Works Cited page. All essays are double spaced, 12 New Times Roman font, paper title, along with all paragraphs indented five spaces.
Details:
You will pick one of the following topics only to do your paper on:
· According to Socrates, must one heed popular opinion about moral matters? Does Socrates accept the fairness of the laws under which he was tried and convicted? Would Socrates have been wrong to escape?
· Consider the following philosophical puzzle: “If a tree falls in the forest and there's no one around to hear it, does it make a sound?” (1) How is this philosophical puzzle an epistemological problem? And (2) how would John Locke answer it?
· Evaluate the movie, The Matrix, in terms of the philosophical issues raised with (1) skepticism and (2) the mind-body problem. Explain how the movie raises questions similar to those found in Plato’s and Descartes’ philosophy. Do not give a plot summary of the movie – focus on the philosophical issues raised in the movie as they relate to Plato and Descartes.
· Socrates asks Euthyphro, “Are morally good acts willed by God because they are morally good, or are they morally good because they are willed by God?” (1) How does this question relate to the Divine Command Theory of morality? (2) What are the philosophical implications associated with each option here?
· Explain (1) the process by which Descartes uses skepticism to refute skepticism, and (2) what first principle does this lead him to? (3) Explain why this project was important for Descartes to accomplish.
Your paper will be written at a college level with an introduction, body paragraphs, a conclusion, along with in-text citations/Works Cited page in MLA formatting. Students will follow MLA format as the sole citation and formatting style used in written assignments submitted as part of coursework to the Humanities Department. Remember - any resource that is listed on the Works Cited page must .
· Assignment 3 Creating a Compelling VisionLeaders today must be .docxgerardkortney
· Assignment 3: Creating a Compelling Vision
Leaders today must be able to create a compelling vision for the organization. They also must be able to create an aligned strategy and then execute it. Visions have two parts, the envisioned future and the core values that support that vision of the future. The ability to create a compelling vision is the primary distinction between leadership and management. Leaders need to create a vision that will frame the decisions and behavior of the organization and keep it focused on the future while also delivering on the short-term goals.
To learn more about organizational vision statements, do an Internet search and review various vision statements.
In this assignment, you will consider yourself as a leader of an organization and write a vision statement and supporting values statement.
Select an organization of choice. This could be an organization that you are familiar with, or a fictitious organization. Then, respond to the following:
· Provide the name and description of the organization. In the description, be sure to include the purpose of the organization, the products or services it provides, and the description of its customer base.
· Describe the core values of the organization. Why are these specific values important to the organization?
· Describe the benefits and purpose for an organizational vision statement.
· Develop a vision statement for this organization. When developing a vision statement, be mindful of the module readings and lecture materials.
· In the vision statement, be sure to communicate the future goals and aspirations of the organization.
· Once you have developed the vision statement, describe how you would communicate the statement to the organizational stakeholders, that is, the owners, employees, vendors, and customers.
· How would you incorporate the communication of the vision into the new employee on-boarding and ongoing training?
Write your response in approximately 3–5 pages in Microsoft Word. Apply APA standards to citation of sources.
Use the following file naming convention: LastnameFirstInitial_M1_A3.doc. For example, if your name is John Smith, your document will be named SmithJ_M1_A3.doc.
By the due date assigned, deliver your assignment to the Submissions Area.
Assignment 3 Grading Criteria
Maximum Points
Chose and described the organization. The description included the purpose of the organization, the products or services the organization provides, and the description of its customer base.
16
Developed a vision statement for the organization. Ensured to accurately communicate the goals and aspirations of the organization in the vision statement.
24
Ensured that the incorporation and communication strategy for the vision statement is clear, detailed, well thought out and realistic.
28
Evaluated and explained which values are most important to the organization.
24
Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in accurate r.
· Assignment 4
· Week 4 – Assignment: Explain Theoretical Perspectives for Real-life Scenarios
Assignment
Updated
Top of Form
Bottom of Form
For each of the following three scenarios, use a chart format to assess how each traditional theoretical perspective would best explain the situation that a social worker would need to address. You may create your charts in Word or another software program of your choice. An example chart follows the three scenarios.
Scenario 1
You are a hospital social worker who is working with a family whose older adult relative is in end-stage renal failure. There are no advanced directives and the family is conflicted over what the next steps should be.
Scenario 2
You are a caseworker in a drug court. Your client has had three consecutive dirty urine analyses. She is unemployed and has violated her probation order.
Scenario 3
You are a school social worker. A teacher sends her 9-year-old student to you because he reports that he has not eaten in 2 days and there are no adults at home to take care of him.
Chart Example:
Your client, an 11-year-old girl, was removed from home because of parental substance abuse. She is acting out in her foster home, disobeying her foster parents and not following their rules.
Theory
Explanation for Scenario – please respond to the questions below in your explanation
Systems Theory
What systems need to be developed or put in place to support the child? Would Child Protective Services need to become involved? What other systems would support her and a successful outcome for being in foster care?
Generalist Theory
What is the best intervention or therapy to use based on this child’s situation? Given her circumstances, how could you best improve her functioning?
Behavioral Theory
What behaviors are being reinforced? What behaviors are being ignored or punished? What would you suggest to maintain this placement? Would this involve working with the foster parents?
Cognitive Theory
How would you help your client to examine her thinking, emotions, and behavior? What would this entail from a cognitive developmental framework?
Support your assignment with a minimum of three resources.
Length: 3 charts, not including title and reference pages
Your assignment should demonstrate thoughtful consideration of the ideas and concepts presented in the course by providing new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current APA standards where appropriate. Be sure to adhere to Northcentral University's Academic Integrity Policy.
Assignement 3
State the function of each of the following musculoskeletal system structures: Describe the structures of the musculoskeletal system.
Skeletal muscle
Tendons
Ligaments
Bone
Cartilage
Describe each of the following types of joints:
Ball-and-socket
Hinge
Pivot
Gliding
Saddle
Condyloid
Newspaper Rubric
CATEGORY
4
3
2
1
Headline & Byline & images
16 points
Article has a .
· Assignment 2 Leader ProfileMany argue that the single largest v.docxgerardkortney
· Assignment 2: Leader Profile
Many argue that the single largest variable in organizational success is leadership. Effective leadership can transform an organization and create a positive environment for all stakeholders. In this assignment, you will have the chance to evaluate a leader and identify what makes him/her effective.
Consider all the leaders who have affected your life in some way. Think of people with whom you work—community leaders, a family member, or anyone who has had a direct impact on you.
· Choose one leader you consider to be effective. This can be a leader you are personally aware of, or someone you don’t know, but have observed to be an effective leader. Write a paper addressing the following:
· Explain how this leader has influenced you and why you think he or she is effective.
· Analyze what characteristics or qualities this person possesses that affected you most.
· Rate this leader by using a leadership scorecard. This can be a developed scorecard, or one you develop yourself. If you use a developed scorecard, please be sure to cite the sources of the scorecard. Once you have identified your scorecard, rate your leader. You decide what scores to include (for example, scale of 1–5, 5 being the highest) but be sure to assess the leader holistically across the critical leadership competencies you feel are most important (for example, visioning, empowering, strategy development and communication).
· Critique this individual’s skills against what you have learned about leadership so far in this course. Consider the following:
· How well does he/she meet the practices covered in your required readings?
· How well has he/she adapted to the challenges facing leaders today?
· If you could recommend changes to his/her leadership approach, philosophy, and style, what would you suggest? Why?
· Using the assigned readings, the Argosy University online library resources, and the Internet including general organizational sources like the Wall Street Journal, BusinessWeek, or Harvard Business Review, build a leadership profile of the leader you selected. Include information from personal experiences as well as general postings on the selected leader from Internet sources such as blogs. Be sure to include 2–3 additional resources not already included in the required readings in support of your leadership profile.
Write a 3–5-page paper in Word format. Apply APA standards to citation of sources. Use the following file naming convention: LastnameFirstInitial_M2_A2.doc.
By the due date assigned, deliver your assignment to the Submissions Area.
Assignment 2 Grading Criteria
Maximum Points
Explained how this leader has been influential and why you think the leader is effective showing analysis of the leader’s characteristics or qualities.
16
Analyzed the characteristics or qualities the leader possesses that have affected you most..
16
Rated your leader using a leadership scorecard and supported your rationale for your rating.
32
Criti.
· Assignment 1 Diversity Issues in Treating AddictionThe comple.docxgerardkortney
· Assignment 1: Diversity Issues in Treating Addiction
The complexities of working with diverse populations in treating disorders, such as addictions, require special considerations. Some approaches work better with some populations than with others. For example, Alcoholics Anonymous (AA) programs are spiritually based and focus on a higher power. Some populations have difficulty with these concepts and are averse to participating in such groups.
Select a population—for example, African Americans; Native Americans; or lesbians, gays, or bisexual individuals. Research your topic by using articles from the supplemental readings for this course or from other resources such as the Web, texts, experience, or other journal articles related to diversity issues and addictions.
Write a three- to five-page paper discussing the following:
· Some specific considerations for working with your chosen population in the area of addiction treatment
· Whether your research indicates that 12-step groups work with this population
· Any special problems associated with this population that make acknowledging the addiction and seeking treatment more difficult
· Any language or other barriers that this population faces when seeking treatment
Prepare your paper in Microsoft Word document format. Name your file M4_A1_LastName_Research.doc, and submit it to the Submissions Area by the due date assigned Follow APA guidelines for writing and citing text.
Assignment 1 Grading Criteria
Maximum Points
Discussed some specific considerations for working with your chosen population in the area of addiction.
8
Discussed whether your research indicates that 12-step groups work with your chosen population.
8
Discussed any special problems associated with this population that make acknowledging the addiction and seeking treatment more difficult .
8
Discussed any language or other barriers that this population faces when seeking treatment.
8
Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in accurate representation and attribution of sources, displayed accurate spelling, grammar, and punctuation.
4
Total:
36
· M4 Assignment 2 Discussion
Discussion Topic
Top of Form
Due February 9 at 11:59 PM
Bottom of Form
Assignment 2: Discussion Questions
Your facilitator will guide you in the selection of two of the three discussion questions. Submit your responses to these questions to the appropriate Discussion Area by the due date assigned. Through the end of the module, comment on the responses of others.
All written assignments and responses should follow APA rules for attributing sources.
You will be attempting two discussion questions in this module; each worth 28 points. The total number of points that can be earned for this assignment is 56.
Minority Groups
Many minority groups experience stress secondary to their social surroundings. For example, a family living in poverty may face frequent violence. Limited income makes meeting the day-to-day need.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
2. of our strengths, recognising and trading off our
weaknesses and taking full self-accountability for
the impact we have on others. What authentic
leadership is not about is adopting the styles or
traits of other leaders.”
– Steve Robinson
“Authentic leadership for me encompasses the
whole leader and a leader cannot be authentic just
some of the time or when times are buoyant. It is
about showing the behaviours of an authentic leader
all of the time and not just ‘in pockets’. An authentic
leader demonstrates their ability to exhibit the right
behaviours especially when needed in times of
change and challenge. A high level of self-awareness
is of paramount importance and the foundations
required for being an authentic leader. A leader
cannot be authentic with others if they do not
understand what this looks like for them.”
– Victoria O’Dea
“I had no idea that being your authentic self could make me as
rich as I’ve become.
If I had, I’d have done it a lot earlier.” –Oprah Winfrey
It’s amazing how many of us have two sides to our personality,
a ‘work me’ and a ‘home me’. At work,
we often try to come across a certain way, whether it’s to garner
more recognition or to fit in with our
managers and colleagues; we end up changing ourselves and
how we act. This is especially true in
leadership, where managers often feel pressure to fit their
personality to match their role. The problem
is that by ‘acting the role’ of leader, those around them often
4. There is a perceived level of expectation around
what a great leader should do and how she/
he should behave. These expected norms can
create myths about leadership being inspirational,
exhibiting unrelenting confidence, having
unwavering decision making, showing unshakeable
self-belief and revealing no signs of personal
weakness. In authentic leadership, whilst some of
these may well help in the execution of the role, the
real test is somewhat more grounded.
Authentic leaders:
Continually commit to their own learning in
order to understand themselves as a person and
how they and others see the world
Deep self-awareness is the foundation here. And it
builds and grows – it’s a lifelong journey of learning
from experiences and being able to share these
along the way. They resonate with others by telling
stories of success and defeat, of good times and
tough times and of accomplishments and setbacks.
Truly knowing their values – who they are, what do
they believe in, what’s the right thing to do – for
the right reason and in the right way is often all that
leaders have to help navigate by when the deep mist
of uncertainty prevails.
Have an ability to get their ego out of the way -
they truly empower and develop others
‘Big ego leadership’ lies at the opposite end of
the continuum to authentic leadership. Authentic
leadership holds out the first and foremost principle,
‘it’s not about me’. It’s akin to the truly brilliant
6. Authentic Leadership – To thine own self be true
How to be an authentic leader
An in-depth study by the Harvard Business
Review of effective leaders ranging in ages
from 23 to 93 found that there is no “cookie
cutter leader”. Every person interviewed had
a different idea of what an ideal leader looks
like, with each individual having a unique
combination of characteristics, traits, skills
and styles that led to their own success. The
one common theme was that all the leaders
were consciously or subconsciously taking in
their real-world experiences continuously, and
using those experiences to frame who they
were at their core. As a result, they found the
“purpose of their leadership and learned that
being authentic made them more effective”.
This study is one that we all can learn from,
whether we’re managing other people
professionally or not. That’s because the
study shows that leaders are not born leaders;
they become great leaders throughout the
course of their life by taking in experiences
and letting it guide them and their leadership
style. That is a tactic anyone can adopt well
before they reach managerial level, or even
before they enter the workforce.
Conclusion
The rampant pace of change in our world in
itself requires agility, flexibility and adaptability
of leadership styles and approaches to an ever-
8. Authentic Leadership – To thine own self be true
Steve Robinson,
CEO and Founder, Si Consulting Ltd
Steve is an experienced business
leader and consultant with a highly
diverse and successful background
in multi-disciplined leadership. As
owner and CEO of Si Consulting,
he works with leaders and teams
in developing and sustaining their
performance and impact. Steve adds a powerful mix
of useable and sustainable approaches that will see
individuals, teams and organisations achieving greater
performance.
Steve brings 25 years of first hand commercial experience,
including a Board appointment and senior positions with
Specsavers and Fitness First, built on the foundation of
a successful career in corporate finance and banking.
Steve is also a licensed practitioner of Insights Discovery,
a coach, group facilitator, trained trainer and speaker at
business events and seminars.
Victoria is a Client Relationship
Manager at Insights and manages
a wide range of accounts. Prior
to joining Insights Victoria had
10 years+ experience in Sales
and Learning and Development
within large FMCG Blue Chips
Organisations. Victoria prides herself on understanding
clients’ business needs and drivers, and developing
9. measurable solutions which help them provide the
required deliverables for the individuals, teams and
organisation.
Victoria first got introduced to Insights in 1999 when
she was a delegate on an Insights Discovery Workshop
and received her first Insights Discovery Personal Profile.
It was at this moment that Victoria realised the true
potential that Discovery could bring for enhancing
relationships and in turn enhancing sales with clients.
This realisation soon evolved into a genuine passion
and enthusiasm for learning and development and
developing people in order to help them maximise their
potential.
Victoria O’Dea,
Client Relationship Manager, Insights
About the authors
26 / Journal of AHIMA August 11
Time to Lead
Leaders and Leadership, Building Trust
By Carolyn Valo, MS, RHIT, FAHIMA
TO LEAD IMPLIES many things—leading a project, a self-
man-
aged or self-directed team activity, or becoming a department
director, manager, or supervisor, all the way to extending and
applying gained skills, advanced education, and experiential
learning to perhaps lead a large enterprise.
10. As a member of AHIMA, there are many tools, resources, and
learning opportunities available to each one of us, such as the
Leadership Academy, other related online education, the Body
of Knowledge, and the Communities of Practice, all of which
are
accessible from AHIMA’s Web site. Leadership, however, goes
beyond these notable educational tools and resources. AHIMA
and each component state association provide opportunities to
expand our learning around leading and serving in leadership
roles through volunteering.
Learning to become a leader goes beyond skill building and
experiential learning; for many, including me, networking
with our peers helps us identify role models and mentors with
leadership experience. Combined, these tools, resources, and
networking options can help provide pathways to becoming a
leader, if desired.
Inspiring Trust
Trust is a key imperative of leadership. In fact, trust and leader-
ship may even seem synonymous. As a leader, trust is at the
core
of effectively leading people, processes, tasks, or activities.
Leaders who inspire trust must gain trust as a first good step
in leadership. A high degree of trust between a leader and his
or her staff or among team members helps reach desired goals
or outcomes. Leaders who display or extend trust and demon-
strate active listening skills encourage open participation, mo-
tivate individuals, and more importantly, they inspire others to
demonstrate trust in team or project work.
Trust requires clarity (of goals and roles), confidence (in staff
and team members), consistency (in how processes are ap-
plied), and active listening skills in order to encourage all to
11. participate in tasks and activities. Trust helps foster common
understanding and collaboration, which leads to efficiently
reaching desired goals or the organization’s vision and mission.
As an example of how an HIM manager can inspire trust, as-
sume that a manager just learned accounts receivables, or AR
(days or dollars), are outside the target. The manager decides
to seek direct input from the staff that performs the day-to-day
functions related to AR.
When the manager takes, as a first step, engaging the staff
to problem-solve the missed AR target, the staff members feel
confident that the manager trusts in their knowledge, skills, and
ability and are more likely to be motivated to reach decisions
on how to realign and maintain the AR target. In addition, this
approach likely fosters open and active staff collaboration and
participation. In this example, inspired trust results in gained
trust, with staff taking ownership for monitoring and develop-
ing practices or processes related to maintaining the depart-
ment’s AR target.
As you explore becoming a leader or encouraging others to
lead, consider this statement on leadership skills: “Leadership
is not exerting power over others or exhorting them to follow
you. Rather, it results from your example of empowering others
to step up and lead. Leaders do that by learning to lead them-
selves, becoming self-aware and behaving authentically.”1
Note
1. George, Bill. “Leadership Skills Start with Self-Awareness.”
Minneapolis Star Tribune, February 26, 2011. www.startri-
bune.com/business/116923928.html.
12. Trust helps foster common
understanding and collaboration,
which leads to efficiently reaching
desired goals or the organization’s
vision and mission.
Copyright of Journal of AHIMA is the property of American
Health Information Management Association and
its content may not be copied or emailed to multiple sites or
posted to a listserv without the copyright holder's
express written permission. However, users may print,
download, or email articles for individual use.
LEADERSHIP/MANAGEMENT
The Leadership Relationship. Part I:
Understanding Trust
Jo Manion, PhD, RN, NEA-BC, FAAN
LEADERSHIP EXISTS ONLY within the context
of a relationship. It is an intensely personal process
of relating to another person who, if influenced,
becomes a follower. If there are no followers, there
is no need for a leader. It makes sense, then, that
leadership is accomplished most effectively from
the base of a positive and healthy relationship
13. with others. And, in fact, without positive relation-
ship and people skills, it is very hard to be an effec-
tive leader.
This column is based on the premise that having
positive relationship skills is an essential compe-
tency for all nurse leaders. This is true whether
your followers are your patients, coworkers on
the committee you chair, or employees who report
to you. Of course, a toxic and punitive leadership
relationship can also influence the follower but
not in a positive way. Our focus is on healthy and
empowering partnerships with others to achieve
the key results needed in the department.
This can be difficult news to hear for those who
aspire to lead, yet have few natural people skills,
or actual problems relating to other people. We
all know managers or supervisors who rely solely
on the legitimate authority of their position to
14. give direction and influence others. They expect
compliance to their directions simply because of
the positional authority they hold. Developing re-
lationships with others is not a priority for them,
and little care is taken to establish a positive rela-
tionship. It is seen as unnecessary or wasted
time. However, these leaders are unlikely to be as
Jo Manion, PhD, RN, NEA-BC, FAAN, is the Owner and Se-
nior Consultant, Manion & Associates, The Villages, FL.
Conflict of interest: None to report.
Address correspondence to Jo Manion, Manion & Associ-
ates, 873 Greenwich Place, The Villages, FL 32163; e-mail
address: [email protected]
� 2015 by American Society of PeriAnesthesia Nurses
1089-9472/$36.00
http://dx.doi.org/10.1016/j.jopan.2015.01.006
Journal of PeriAnesthesia Nursing, Vol 30, No 2 (April), 2015:
pp 153-156
fully effective as they would be with positive inter-
personal skills.
Some fortunate people seem to have been born
15. with good people skills imbedded in their person-
ality. It is much easier for them to develop good re-
lationships with others. Other people feel good
about working with them, and they often establish
healthy and trusting relationships with others.
These individuals often move into leadership roles
(not necessarily management) as opportunities
arise.
If people skills are not as natural for you, do not
despair! This does not mean you are incapable of
becoming a good leader, but it does mean that
you will need to develop these skills. I once
worked with a nurse executive who had little to
no inherent people skills in her basic personality
makeup. However, she was a very effective nurse
leader. Over the years, she had developed and
honed her people skills to a fine degree. Relation-
ships took more energy on her part to maintain
because these skills did not come naturally to
16. her. However, because she was deliberate and
conscious about cultivating her leadership rela-
tionship with others she was an extremely effec-
tive and successful nurse leader.
To some of you, talking about relationships may
feel like going back to Psych 101 because it seems
so basic. However, every one of us would benefit
from consciously examining the quality of the rela-
tionships in our lives, both personal and profes-
sional. It is an aspect of our lives that has a
tremendous potential for creating great outcomes
or significant issues and difficulties! The first step
is to spend some time reflecting on and assessing
your relationships with others.
To do this in a meaningful way, you need clarity
about what a healthy relationship is. There are at
least four essential components that characterize
a positive and healthy relationship. The absence
153
17. Delta:1_given name
mailto:[email protected]
http://dx.doi.org/10.1016/j.jopan.2015.01.006
154 JO MANION
of any one of these elements damages a relation-
ship. The four are trust, respect, support, and
communication. This column explores the
concept of trust, and the next column will explore
the remaining three elements.
Trust
Trust is the foundation necessary for any relation-
ship to form and flourish. It is a necessary condi-
tion before a sense of connection can take place
between people. According to the dictionary, trust
means you can rely on the integrity, strength, or
ability of a person or thing. This confidence
implies that we trust because of good reasons, def-
inite evidence, or past experience. If a colleague
assures you that he will reciprocate with you for
future schedule changes if you change days off
18. with him this time, you trust that he will do so
because he has lived up to that promise in the
past. When a new nurse joins the staff, we trust
that she or he has the competence to do the job
for which she or he has been hired.
Trust is absolutely crucial in the leadership rela-
tionship. Without trust or confidence in the leader,
people will not follow. Confidence is a reliance and
dependence on the person to obtain the results
that will benefit everyone. The leader may be
very articulate, charismatic, and personally liked.
However, if there are no results or improvements
because of the leader’s efforts, trust wavers.
Warren Bennis, a noted leadership scholar, offers a
concrete and applicable framework for under-
standing trust within the context of the leadership
role. He believes there are three essential ingredi-
ents for trust to occur: competence, congruence,
and constancy. Consider these in your assessment
19. process to understand why you are experiencing
trust or mistrust from others.
Competence is the possession of a required skill,
knowledge, qualification, or capacity. As a leader,
this means you must have the skills and knowledge
required to do the job, whatever it is. Confidence
in the leader develops from working with that per-
son and seeing evidence of the leader’s past perfor-
mance demonstrating competence and ability.
Both skill and knowledge are included in this defi-
nition of competence. Knowledge alone is insuffi-
cient. For example, you may know that your
followers need accurate information and clear
communication. If you are not able to articulate
clearly, you can have the best intentions in the
world and yet your effectiveness will be reduced.
On the other hand, you may be an articulate and
charismatic leader able to communicate beauti-
fully with others, but if you are unable to back
up your rhetoric with performance and outcomes,
20. you will not have the trust of your followers.
Qualifications are an interesting factor in compe-
tence. For many nurses, there are very specific ex-
pected qualifications for the leader, and, if not
present, they will not follow that leader. For
example, most nurses would expect that the man-
ager in the department has a clinical rather than a
business background. Whether the actual qualifi-
cation prepares the individual for the role or not
is a moot point; to the follower, it is a critical issue
with significant repercussions. In one organization
I worked with recently, the nurse executive had
not attained her professional certification,
whereas many of her clinical directors had done
so. This individual was a very capable executive
and was producing solid results for the organiza-
tion. Most of the directors reporting to her recog-
nized and appreciated her skills and the results
they were able to attain together. However, one
21. of the clinical directors was absolutely adamant
that this nurse executive did NOT have the correct
qualifications for the position because she had not
yet achieved certification, and the clinical director
basically refused to follow the nurse executive’s
lead. She repeatedly engaged in behavior that sabo-
taged the leader. It became a very destructive situ-
ation within this leadership team and resulted in
the director’s resignation.
Capacity is another issue related to competence.
Many leaders today are overwhelmed with respon-
sibilities, overscheduled with meetings, and
fraught with frustration around navigating their
system to achieve meaningful results. Followers
see this, and it naturally raises questions of trust
in terms of whether the leader has the capacity
to handle the current situation. If there has been
frequent turnover of leaders, there is the added
worry: ‘‘How long will this leader stay? Can she/
22. he handle the stress of the job?’’ A leader who ap-
pears frazzled and out of control creates uneasy fol-
lowers. Inadequate capacity on the part of the
leader is not a personal incompetence to do the
LEADERSHIP/MANAGEMENT 155
work; however, it creates the same sense of
distrust that would result from the lack of skills
or knowledge.
So all these four aspects (skills, knowledge, qualifi-
cations, and capacity) influence a sense on the part
of the follower that the leader is competent to be
effective in their leadership role. It is possible for
the leader to overcome the mistrust of followers
by behaving in an obviously competent manner.
Let us take for example the dynamics that occur
when a new and relatively young staff member is
asked to accept leadership for a key staff commit-
tee. There may be a healthy amount of skepticism
23. on the part of other staff members. The new leader
will be tested repeatedly but can overcome the
mistrust by being well prepared and skilled at man-
aging the committee meetings and by involving
and seeking input of those in the group. It may
be a difficult challenge for the new leader but is
certainly doable.
Congruence is the second element that creates a
sense of trust within a relationship. This means
that there is a consistency between the verbal
and written messages and the actual behavior of
the leader. When what a leader says is highly
congruent with her or his behavior, people
perceive the leader as honest and trustworthy. If
the leader says one thing and does another, the
result is an enormous credibility gap and trust is
severed. As a leader, your integrity and character
are critically important. Others do not necessarily
need to agree with everything you believe, but
24. they have to believe that you will be honest with
yourself and them as well. If you say you value
your people, you need to behave in a way that
demonstrates this value, otherwise you will lose
their trust.
One of the most serious problems with incon-
gruent behavior is that it is inadvertent and often
goes unrecognized. As a leader you do not intend
to behave in a way that contradicts your previous
messages, but it can happen. For example, perhaps
you have told your staff that you will involve them
in decisions that are made in the department. At
the next department meeting, you make an
announcement about the new parking policy. Sud-
denly you are faced with push back and angry
resistance from the staff. ‘‘You told us we were
going to be involved in making decisions in this
department, and now you’re telling us we need
to park where?’’ When you become aware that
25. you are being seen as incongruent, this is an oppor-
tunity for you to either clarify or apologize. So in
this example, you might say something like: ‘‘You
are right, I did tell you I would involve you in deci-
sions. However, I should have been clearer. I
meant that I would involve you in decisions that
are within our authority to make. The decisions
about parking are made by other people in this or-
ganization, not us.’’ So you have offered more
clarity. They still might not like the decision you
have announced, but they can clearly see it was
not your or their decision to make.
If, however, it is a decision where it would have
been reasonable to include them, you may need
to apologize. ‘‘I am sorry, and you are right. I am
so used to making these decisions that I didn’t
even think about asking you. Let’s back up and
take another look at the decision.’’ Although it is
uncomfortable to realize that you have been incon-
gruent, when people give you this feedback, see it
26. as a gift. It gives you the opportunity to address
their confusion. Otherwise, they will simply see
you as not being trustworthy, and it will damage
your leadership relationship.
If your relationship with your followers is not one
based on trust, when you behave incongruently
they may assume it was intentional on your part.
If you have a relationship built on solid trust, the
people you work with will tell you when you are
being incongruent because they trust that you
did not mean to contradict yourself.
Constancy is the third and final essential ingre-
dient of trust identified by Warren Bennis. It
implies that as a leader you are reliable, depend-
able, and consistent. If you make a promise or a
commitment, you follow through with it or you
immediately let the other person know why you
cannot.
For many followers, constancy also implies avail-
27. ability and accessibility. We have all had the expe-
rience of working with someone who assures us
they will be available if we need help and then
cannot be found when needed. Tight work sched-
ules and overwhelming demands in the workplace
certainly reduce availability. However, an effective
leader has a way of being present for others, even if
156 JO MANION
it is for very short moments of time. Taking a
moment to really tune in and listen to an individ-
ual, stepping in and helping for a short time at a
critical point, and offering a reassuring presence
is very powerful in communicating availability.
Accessibility means other people know how to
find you and contact you if needed. Today’s work
world can be overwhelming with the constant de-
mands and rapidly unfolding situations. Our
improved communication technology assists in
28. increasing accessibility and creating more prob-
lems because of increased accessibility. Electronic
mail, instant messaging, and texting have all
increased our ease in being available to others
while also creating a sense of urgency and overload
that causes stress to skyrocket. I have colleagues
whom I text to tell them I have sent an e-mail
that they need to read!
Managing accessibility is a key competency for any
leader. Physical accessibility is important, and the
most effective leaders find a way to provide it
even in today’s overcharged world. Letting people
in the department know where you are and when
you will return is helpful if you attend many meet-
ings. Posting your schedule on the office door and
setting a specific time every day when you will be
available in the office are also helpful. Giving com-
mittee members your personal e-mail so they can
contact you with questions helps them feel like
29. you are accessible. Setting realistic boundaries
while maintaining a sense of accessibility for
others is a challenge, but effective leaders find a
way to do so. Although physical presence is most
powerful, even a short and quick response to a
text or e-mail can be reassuring to your follower
who has a question or is dealing with an issue.
Constancy in our behavior is also crucial, and it re-
fers to a stability of personal characteristics. A
leader who experiences extreme fluctuations of
mood, is quick to anger, or responds with knee-
jerk reactions has more trust issues with others.
Although none of us is completely predictable,
the less volatility in the leadership relationship,
the more likely trust will develop.
Trust is the first essential component in establish-
ing a positive and healthy relationship with others
from which you can effectively lead. To evaluate
the level of trust in your relationships with others,
ask yourself these questions:
30. 1. Am I competent to do this work? Do others
see me as competent? Do they see me
achieve needed results? What has been my
track record? In what areas do I need to in-
crease my skills and/or knowledge? Do I
have the qualifications needed for the
work, or do any of my followers question
that I am qualified? Do I have the capacity
to do what is needed?
2. Am I congruent in what I say and what I do?
Do others see me as trustworthy? Where
have I been incongruent? Has anyone told
me that I have been incongruent? Would
they feel comfortable telling me so? Do I
invite this kind of feedback? How have I re-
sponded in the past to this feedback?
3. Am I seen as constant by others? Have I been
available for my followers or am I so busy
that I am exhausted by the time I return to
31. the department near the end of the day?
Do people say they have a hard time finding
me? Do I respond promptly to messages
from my followers? Am I so frazzled and over-
whelmed that listening to one more problem
will push me over the edge?
Trust is the solid foundation in any relationship,
and without the trust of your followers, your abil-
ity to influence them in the direction needed is
significantly impaired. The next column explores
the remaining three essential elements of a healthy
relationship: respect, support, and communica-
tion. Although these concepts seem simplistic,
they have a tremendous impact on your leadership
effectiveness.
The Leadership Relationship. Part I: Understanding TrustTrust