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28th March 2012
                                            UKSG Annual Conference




                           Endangered Species
                            Myths and Reality




Ian Middleton
Vice President & European General Manager
EBSCO Information Day 2012


Context
•   The supply chain remains hugely
    complex and highly dynamic

•   Wide range of factors:

    • evolving technology
    • financial pressure
    • economic climate
    • research practices
    • user behaviour
      /expectations
    • new service providers
    • evolving roles
    • changing business models
    • new and emerging markets
    • wider web
    • and much more!
EBSCO Information Day 2012

Survey of opinion leaders
•       141 colleagues invited
•       98 answers
•       65% response rate
•       Qualitative and quantitative


    •   Academic librarians (26/32)

    •   Agents/intermediaries (13/31)

    •   Publishers (24/36)

    •   Consortia leaders (9/13)

    •   Other opinion leaders (20/29)
        (consultants, trade associations, research
        funders, software providers etc.)
EBSCO Information Day 2012

Outcomes

•   A series of white papers:
     1. The Future Role of
        the Academic Library
     2. Access to Content:
        Now and in Future
     3. The Impact of Open Access
     4. The Role of Subscription Agents
     5. Future Forces for Change


•   Available from EBSCO from April 30th

•   Selected highlights in this presentation
EBSCO Information Day 2012




The Future Role
of the Academic Library
EBSCO Information Day 2012
                              The Future Role of the Academic Library




For the coming 3-5 years, academic libraries
will remain a necessary and important
component of universities?



               21% 1%
                             Strongly agree

                             Somewhat agree

                             Somewhat disagree
         78%                 Strongly disagree

                             Not sure
EBSCO Information Day 2012
                              The Future Role of the Academic Library




Thinking about the next 3-5 years, please
identify any significant changes you anticipate
in the role played by academic libraries
EBSCO Information Day 2012
                               The Future Role of the Academic Library

Key themes


 General services

• Far less collection
  development activity
• Far fewer print holdings
  and services
• Less buying:
  access not ownership
• Emphasis on tools for
  search, discovery & access
EBSCO Information Day 2012
                              The Future Role of the Academic Library

Key themes


 Faculty/Student
 Support Services
• Managing research
  outputs (papers and data)
• Providing innovative
  learning space
• Information and
  digital literacy training
• Creating digital
  collections from local
  resources & assets
EBSCO Information Day 2012
                               The Future Role of the Academic Library

Key themes


Technology

• Being adept with
  channels and tools
  native to users
• Integrating technology
  into teaching and learning
• Being based more within
  faculty/departments
EBSCO Information Day 2012
                                  The Future Role of the Academic Library

Key themes


 Open Access

• Managing article
  processing charges and
  OA budgets [Gold OA]
• Supporting academics to:
    • create their own
      OA journals
    • get best value from
      their funding
• The library as publisher e.g.
  New on-campus OA journal
EBSCO Information Day 2012




Access to Content:
Now and in Future
EBSCO Information Day 2012
                                    Access to Content: Now and in Future
The future of the big deals



 As a means of optimising library budgets
 the Big Deal has outlived its usefulness?

              35%
                    30%
                                    Strongly agree
        14%                         Somewhat agree
                                    Somewhat disagree
                          11% 10%
                                    Strongly disagree
                                    Not sure
EBSCO Information Day 2012
                                   Access to Content: Now and in Future

         Access models



For academic content, the subscription model
has outlived its usefulness?

                       42%
                                  Strongly agree
             22% 25%              Somewhat agree
       10%                        Somewhat disagree
                                  Strongly disagree
                             1%   Not sure
EBSCO Information Day 2012
                                    Access to Content: Now and in Future

         Access models

Within 3-5 years, access/acquisition triggered
by patron request will be the most common
purchase model for academic content?

             41%
                   31%              Strongly agree
                                    Somewhat agree
                         15%        Somewhat disagree
        4%
                               8%   Strongly disagree
                                    Not sure
EBSCO Information Day 2012
                                     Access to Content: Now and in Future

          Pricing models
          who’s the fairest of them all?

Pricing based on one/more characteristics of purchasing
institution (e.g. FTEs; prior year spend etc.)?

              49%

                                     Strongly agree
                    28%
                                     Somewhat agree
         7%                          Somewhat disagree
                          8%   8%    Strongly disagree
                                     Not sure
EBSCO Information Day 2012
                             Access to Content: Now and in Future

  Pricing models
  who’s the fairest of them all?


Pricing based on actual usage assessed
after a period of access?

       38% 39%

                             Strongly agree
                             Somewhat agree
                 18%
                             Somewhat disagree
  1%                         Strongly disagree
                       4%
                             Not sure
EBSCO Information Day 2012
                             Access to Content: Now and in Future

Pricing models
who’s the fairest of them all?


There are currently no fair methods
of pricing academic content?

      36%

            24%              Strongly agree
14%               21%        Somewhat agree
                             Somewhat disagree
                        6%   Strongly disagree
                             Not sure
EBSCO Information Day 2012
                           Access to Content: Now and in Future




We asked librarians only to comment
on a range of other factors which might
influence purchasing decisions
EBSCO Information Day 2012
                                        Access to Content: Now and in Future

What else matters...?

      Most Important
     • Relevance to
       research/teaching programmes
     • Recent usage by faculty
       and students
     • Value for money            Least Important
       (however determined)
     • Demand from faculty       • Fit with existing collection

     • Cost-per-use              • Availability through patron-driven
                                   access model
                                 • Demand from students
EBSCO Information Day 2012




The Impact of Open Access
EBSCO Information Day 2012
                                               The Impact of Open Access




In 3-5 years’ time, most academic content will
be available through one or more OA models?

                   49%

                                    Strongly agree
                         26%        Somewhat agree
             15%                    Somewhat disagree
        4%
                                    Strongly disagree
                               6%
                                    Not sure
EBSCO Information Day 2012
                                                 The Impact of Open Access




Open Access will disintermediate subscription
agents from the information supply chain
                      38%
                33%                      Strongly agree

                                         Somewhat agree

                                  14%    Somewhat disagree
           4%               11%
                                         Strongly disagree

                                         Not sure
EBSCO Information Day 2012
                               The Impact of Open Access

   Impact elsewhere…?


…possible disintermediation of
publishers?
          78%

                           Agreed

    13%                    Disagreed
                10%
                           Not sure
EBSCO Information Day 2012
                               The Impact of Open Access

   Impact elsewhere…?


…possible disintermediation of
libraries?
          76%

                           Agreed
    18%                    Disagreed
                6%
                           Not sure
EBSCO Information Day 2012
                                            The Impact of Open Access




In the coming 3-5 years, Open Access will
be the most significant force for change in
the academic information supply chain?

                  40%

            24%                     Strongly agree
      12%                           Somewhat agree
                        14%         Somewhat disagree
                              10%   Strongly disagree
                                    Not sure
EBSCO Information Day 2012
                                      The Impact of Open Access

Open Access: Themes



• OA will continue to grow
• Broad acceptance of
  author pays (Gold OA)
• Some support for Green OA
  but not universal
• Concerns about funding
  (especially in humanities)
• Concerns about peer review
  and quality
EBSCO Information Day 2012




The Role of Subscription Agents
EBSCO Information Day 2012
                                     The Role of Subscription Agents

      The Changing Supply Chain Environment


Pressure to make cost-savings is widespread
but felt most keenly by subscription agents?


       40%
                    37%

             23%                    Agreed

                                    Disagreed

                                    Not sure
EBSCO Information Day 2012
                                      The Role of Subscription Agents

        The Changing Supply Chain Environment


Subscription agents continue to play an invaluable
role within the academic information supply chain?

         77%

                                     Agreed

                                     Disagreed
                10%   14%
                                     Not sure
EBSCO Information Day 2012
                                          The Role of Subscription Agents

          The Changing Supply Chain Environment

As digital content becomes widespread, agents become
increasingly irrelevant to library-publisher transactions?



                  53%
            34%
                                         Agreed

                         14%             Disagreed

                                         Not sure
EBSCO Information Day 2012
                                      The Role of Subscription Agents

       The Changing Supply Chain Environment


As long as agents continue to develop value-added
services they will continue to have a role?

        94%

                                 Agreed
                                 Disagreed
                                 Not sure
                6%
                      0%
EBSCO Information Day 2012




Future Forces for Change
EBSCO Information Day 2012
                                                  Future Forces for Change




Colleagues were asked to rate a range
of factors as potential forces for change
in the coming 3-5 years

 1. Pressure on library budgets
 2. Pressure on teaching & research budgets
 3. Govt./funding body mandates for funded
    results to be available through open access
 4. Mobile technology
 5. China/India/emerging economies shaping publishers’
    activities
Colleagues were asked to rate a range                                                  UKSG Annual Conference
                                                                                                Future Forces for Change
of factors as potential forces for change
in the coming 3-5 years

 Publishers                        Agents                                         Consortia
 1.    Pressure on                 1.   Pressure on library budgets               1.    Pressure on library budgets
       library budgets             2.   Mobile technology                         2.    Pressure on teaching & research
 2.    Pressure on teaching &      3.   Pressure on teaching & research                 budgets
       research budgets                 budgets                                   3.    Govt./funding body mandates for
 3.    Gold open access            4.   Falling student numbers                         funded results to be available
 4.    Mobile technology           5.   Scholarly publishers increasing                 through open access
 5.    China/India/emerging             the range of services                     4.    Green open access
       economies shaping                                                          5.    China/India/emerging economies
       publishers’ activities                                                           shaping publishers’ activities




  Other opinion leaders                                                   Libraries
  1.    China/India/emerging economies shaping publishers’                1.   Pressure on library budgets
        activities                                                        2.   Pressure on teaching & research budgets
  2.    Pressure on library budgets                                       3.   Govt./funding body mandates for funded
  3.    Pressure on teaching & research budgets                                results to be available through open access
  4.    Govt./funding body mandates for funded results to be              4.   Gold open access
        available through open access                                     5.   Green open access
  5.    More involvement in research comms. by small,
        non-trad companies
EBSCO Information Day 2012




Conclusions
EBSCO Information Day 2012
                                                            Conclusions

Known knowns…

• Landscape hugely dynamic…and will
  continue to be so

• In the West, the economy will remain
  the issue foreseeably, pressurising:
    • institutional funding (library,
      research, teaching budgets)
    • the entire academic information
      supply chain

• Open access will continue to bring
  change and opportunity, and (for some)
  threat to survival
EBSCO Information Day 2012
                                                               Conclusions

Evolution for most of us…
• Libraries: curating digital research data

• Publishers: growth beyond US/Europe
  e.g. China, India, Brazil etc.

• Agents: as originators/curators of
  metadata

• Content: nature/delivery/use shaped by
  mobile technology

• Users: continually evolving behaviour
  and demands

• Universities: increasingly competitive;
  showcasing output

• Govts./Funders: mandates challenging
  subscription paradigm
EBSCO Information Day 2012
                                                                   Conclusions

Revolution for some?
• Library as publisher (e.g. OA journals; data)
• Librarians as digital literacy experts
• Agent as (OA) fund manager
• Agent as manager of patron-driven
  access and use
• Agents to become first and foremost
  technology companies?
• Publishers as research partners
  (e.g. Digital Science)

• Funding bodies as publishers (e.g. eLife)
• New players may surprise us all -
  through acquisition, encroachment or
  by seizing an opportunity first
EBSCO Information Day 2012



Thank you
   Our grateful thanks go to those
   who kindly completed the survey.

   Thanks to:
   • Sarah Durrant,
     Red Sage Consulting
     (sarah@redsage.org)

   • Delphine Dufour, Aude Sauer-Avargues
     & Kevin Agostini
     EBSCO Information Services
EBSCO Information Day 2012



              Thank you
                       Visit:
                       www.ebsco.com/whitepapers to download
                       any of the white papers in the series

                       The Future of the Academic
                       Information Supply Chain:
                            1.    The Future of the Academic Library
                            2.    Access to Content: Now and in Future
                            3.    The Impact of Open Access
                            4.    The Role of Subscription Agents
                            5.    Future Forces for Change


Ian Middleton
Vice President & European General Manager

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The future of the academic information supply chain 04-2012

  • 1. 28th March 2012 UKSG Annual Conference Endangered Species Myths and Reality Ian Middleton Vice President & European General Manager
  • 2. EBSCO Information Day 2012 Context • The supply chain remains hugely complex and highly dynamic • Wide range of factors: • evolving technology • financial pressure • economic climate • research practices • user behaviour /expectations • new service providers • evolving roles • changing business models • new and emerging markets • wider web • and much more!
  • 3. EBSCO Information Day 2012 Survey of opinion leaders • 141 colleagues invited • 98 answers • 65% response rate • Qualitative and quantitative • Academic librarians (26/32) • Agents/intermediaries (13/31) • Publishers (24/36) • Consortia leaders (9/13) • Other opinion leaders (20/29) (consultants, trade associations, research funders, software providers etc.)
  • 4. EBSCO Information Day 2012 Outcomes • A series of white papers: 1. The Future Role of the Academic Library 2. Access to Content: Now and in Future 3. The Impact of Open Access 4. The Role of Subscription Agents 5. Future Forces for Change • Available from EBSCO from April 30th • Selected highlights in this presentation
  • 5. EBSCO Information Day 2012 The Future Role of the Academic Library
  • 6. EBSCO Information Day 2012 The Future Role of the Academic Library For the coming 3-5 years, academic libraries will remain a necessary and important component of universities? 21% 1% Strongly agree Somewhat agree Somewhat disagree 78% Strongly disagree Not sure
  • 7. EBSCO Information Day 2012 The Future Role of the Academic Library Thinking about the next 3-5 years, please identify any significant changes you anticipate in the role played by academic libraries
  • 8. EBSCO Information Day 2012 The Future Role of the Academic Library Key themes General services • Far less collection development activity • Far fewer print holdings and services • Less buying: access not ownership • Emphasis on tools for search, discovery & access
  • 9. EBSCO Information Day 2012 The Future Role of the Academic Library Key themes Faculty/Student Support Services • Managing research outputs (papers and data) • Providing innovative learning space • Information and digital literacy training • Creating digital collections from local resources & assets
  • 10. EBSCO Information Day 2012 The Future Role of the Academic Library Key themes Technology • Being adept with channels and tools native to users • Integrating technology into teaching and learning • Being based more within faculty/departments
  • 11. EBSCO Information Day 2012 The Future Role of the Academic Library Key themes Open Access • Managing article processing charges and OA budgets [Gold OA] • Supporting academics to: • create their own OA journals • get best value from their funding • The library as publisher e.g. New on-campus OA journal
  • 12. EBSCO Information Day 2012 Access to Content: Now and in Future
  • 13. EBSCO Information Day 2012 Access to Content: Now and in Future The future of the big deals As a means of optimising library budgets the Big Deal has outlived its usefulness? 35% 30% Strongly agree 14% Somewhat agree Somewhat disagree 11% 10% Strongly disagree Not sure
  • 14. EBSCO Information Day 2012 Access to Content: Now and in Future Access models For academic content, the subscription model has outlived its usefulness? 42% Strongly agree 22% 25% Somewhat agree 10% Somewhat disagree Strongly disagree 1% Not sure
  • 15. EBSCO Information Day 2012 Access to Content: Now and in Future Access models Within 3-5 years, access/acquisition triggered by patron request will be the most common purchase model for academic content? 41% 31% Strongly agree Somewhat agree 15% Somewhat disagree 4% 8% Strongly disagree Not sure
  • 16. EBSCO Information Day 2012 Access to Content: Now and in Future Pricing models who’s the fairest of them all? Pricing based on one/more characteristics of purchasing institution (e.g. FTEs; prior year spend etc.)? 49% Strongly agree 28% Somewhat agree 7% Somewhat disagree 8% 8% Strongly disagree Not sure
  • 17. EBSCO Information Day 2012 Access to Content: Now and in Future Pricing models who’s the fairest of them all? Pricing based on actual usage assessed after a period of access? 38% 39% Strongly agree Somewhat agree 18% Somewhat disagree 1% Strongly disagree 4% Not sure
  • 18. EBSCO Information Day 2012 Access to Content: Now and in Future Pricing models who’s the fairest of them all? There are currently no fair methods of pricing academic content? 36% 24% Strongly agree 14% 21% Somewhat agree Somewhat disagree 6% Strongly disagree Not sure
  • 19. EBSCO Information Day 2012 Access to Content: Now and in Future We asked librarians only to comment on a range of other factors which might influence purchasing decisions
  • 20. EBSCO Information Day 2012 Access to Content: Now and in Future What else matters...? Most Important • Relevance to research/teaching programmes • Recent usage by faculty and students • Value for money Least Important (however determined) • Demand from faculty • Fit with existing collection • Cost-per-use • Availability through patron-driven access model • Demand from students
  • 21. EBSCO Information Day 2012 The Impact of Open Access
  • 22. EBSCO Information Day 2012 The Impact of Open Access In 3-5 years’ time, most academic content will be available through one or more OA models? 49% Strongly agree 26% Somewhat agree 15% Somewhat disagree 4% Strongly disagree 6% Not sure
  • 23. EBSCO Information Day 2012 The Impact of Open Access Open Access will disintermediate subscription agents from the information supply chain 38% 33% Strongly agree Somewhat agree 14% Somewhat disagree 4% 11% Strongly disagree Not sure
  • 24. EBSCO Information Day 2012 The Impact of Open Access Impact elsewhere…? …possible disintermediation of publishers? 78% Agreed 13% Disagreed 10% Not sure
  • 25. EBSCO Information Day 2012 The Impact of Open Access Impact elsewhere…? …possible disintermediation of libraries? 76% Agreed 18% Disagreed 6% Not sure
  • 26. EBSCO Information Day 2012 The Impact of Open Access In the coming 3-5 years, Open Access will be the most significant force for change in the academic information supply chain? 40% 24% Strongly agree 12% Somewhat agree 14% Somewhat disagree 10% Strongly disagree Not sure
  • 27. EBSCO Information Day 2012 The Impact of Open Access Open Access: Themes • OA will continue to grow • Broad acceptance of author pays (Gold OA) • Some support for Green OA but not universal • Concerns about funding (especially in humanities) • Concerns about peer review and quality
  • 28. EBSCO Information Day 2012 The Role of Subscription Agents
  • 29. EBSCO Information Day 2012 The Role of Subscription Agents The Changing Supply Chain Environment Pressure to make cost-savings is widespread but felt most keenly by subscription agents? 40% 37% 23% Agreed Disagreed Not sure
  • 30. EBSCO Information Day 2012 The Role of Subscription Agents The Changing Supply Chain Environment Subscription agents continue to play an invaluable role within the academic information supply chain? 77% Agreed Disagreed 10% 14% Not sure
  • 31. EBSCO Information Day 2012 The Role of Subscription Agents The Changing Supply Chain Environment As digital content becomes widespread, agents become increasingly irrelevant to library-publisher transactions? 53% 34% Agreed 14% Disagreed Not sure
  • 32. EBSCO Information Day 2012 The Role of Subscription Agents The Changing Supply Chain Environment As long as agents continue to develop value-added services they will continue to have a role? 94% Agreed Disagreed Not sure 6% 0%
  • 33. EBSCO Information Day 2012 Future Forces for Change
  • 34. EBSCO Information Day 2012 Future Forces for Change Colleagues were asked to rate a range of factors as potential forces for change in the coming 3-5 years 1. Pressure on library budgets 2. Pressure on teaching & research budgets 3. Govt./funding body mandates for funded results to be available through open access 4. Mobile technology 5. China/India/emerging economies shaping publishers’ activities
  • 35. Colleagues were asked to rate a range UKSG Annual Conference Future Forces for Change of factors as potential forces for change in the coming 3-5 years Publishers Agents Consortia 1. Pressure on 1. Pressure on library budgets 1. Pressure on library budgets library budgets 2. Mobile technology 2. Pressure on teaching & research 2. Pressure on teaching & 3. Pressure on teaching & research budgets research budgets budgets 3. Govt./funding body mandates for 3. Gold open access 4. Falling student numbers funded results to be available 4. Mobile technology 5. Scholarly publishers increasing through open access 5. China/India/emerging the range of services 4. Green open access economies shaping 5. China/India/emerging economies publishers’ activities shaping publishers’ activities Other opinion leaders Libraries 1. China/India/emerging economies shaping publishers’ 1. Pressure on library budgets activities 2. Pressure on teaching & research budgets 2. Pressure on library budgets 3. Govt./funding body mandates for funded 3. Pressure on teaching & research budgets results to be available through open access 4. Govt./funding body mandates for funded results to be 4. Gold open access available through open access 5. Green open access 5. More involvement in research comms. by small, non-trad companies
  • 36. EBSCO Information Day 2012 Conclusions
  • 37. EBSCO Information Day 2012 Conclusions Known knowns… • Landscape hugely dynamic…and will continue to be so • In the West, the economy will remain the issue foreseeably, pressurising: • institutional funding (library, research, teaching budgets) • the entire academic information supply chain • Open access will continue to bring change and opportunity, and (for some) threat to survival
  • 38. EBSCO Information Day 2012 Conclusions Evolution for most of us… • Libraries: curating digital research data • Publishers: growth beyond US/Europe e.g. China, India, Brazil etc. • Agents: as originators/curators of metadata • Content: nature/delivery/use shaped by mobile technology • Users: continually evolving behaviour and demands • Universities: increasingly competitive; showcasing output • Govts./Funders: mandates challenging subscription paradigm
  • 39. EBSCO Information Day 2012 Conclusions Revolution for some? • Library as publisher (e.g. OA journals; data) • Librarians as digital literacy experts • Agent as (OA) fund manager • Agent as manager of patron-driven access and use • Agents to become first and foremost technology companies? • Publishers as research partners (e.g. Digital Science) • Funding bodies as publishers (e.g. eLife) • New players may surprise us all - through acquisition, encroachment or by seizing an opportunity first
  • 40. EBSCO Information Day 2012 Thank you Our grateful thanks go to those who kindly completed the survey. Thanks to: • Sarah Durrant, Red Sage Consulting (sarah@redsage.org) • Delphine Dufour, Aude Sauer-Avargues & Kevin Agostini EBSCO Information Services
  • 41. EBSCO Information Day 2012 Thank you Visit: www.ebsco.com/whitepapers to download any of the white papers in the series The Future of the Academic Information Supply Chain: 1. The Future of the Academic Library 2. Access to Content: Now and in Future 3. The Impact of Open Access 4. The Role of Subscription Agents 5. Future Forces for Change Ian Middleton Vice President & European General Manager