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The Future of Travel and Tourism post pandemic
© Sonata Software Ltd, 2022. Confidential.
Travel and tourism were entirely crippled because of the events of 2020. With the conclusion of the
pandemic still a long way off, experts expect that the business will undergo significant changes.
•Companies across all industries, including tourism and travel,
have been participating in the so-called digital revolution for years.
•Companies are also being urged by society to be more environmentally conscious and
sustainable. The travel and tourism sector spent years planning to offer safer, more
accessible, and more inexpensive services after these regulations were introduced.
•Then the coronavirus pandemic struck, and everything we'd learnt up to that point was lost. We've all
been unable to leave our areas, cities, and even our houses for months.
The Future of Travel and Tourism post pandemic
© Sonata Software Ltd, 2022. Confidential.
•The tourism industry has been one of the hardest hit by the COVID-19 crisis. The figures are startling after a year
since the pandemic began: In 2020, tourism locations had one billion fewer international visitors than they did in
2019.
•A sharp drop in international travel resulted in a loss of almost USD 1.3 trillion in export income, more than 11
times the loss seen during the previous economic downturn in 2009.
•Tourist arrivals were expected to be 74 percent lower in 2020 than in 2019, according to the United
Nations World Tourism Organization (UNWTO).
•The number of tourists visiting Spain fell by 77 percent in 2020, with only 19 million visitors - the lowest
level since 1969.
•This is a major source of concern for developing economies as they seek to recover.
•Tourism, which is supported by both the public and private sectors, is not only a key source of foreign money, but
it also has the ability to reinforce supply chains, increase local company productivity, generate one out of every
ten jobs, and provide income for women and young people.
© Sonata Software Ltd, 2022. Confidential.
The Future of Travel and Tourism post pandemic
Tourism
focused on
consumer
involvement
• The modern tourist is environmentally sensitive and prioritizes
sustainability
• Visitors should be more mindful of environmental issues and seek out
appropriate travel regulations
Tourism for
forward-
looking
consumers
• The type of traveler that emerges in the post-COVID world will be more
conscious of not only the environment, but also of their own travel
habits
• Journeys will be better prepared in the future, especially long-distance
travel, and will be made less frequently
Tourism for the
industry in
transformation
• Using a tourist hub to improve public-private interfaces
• Experimenting with new funding methods
• Ensuring clear protocol communication
• Enabling digital and data transformation in the tourism industry
Three
clear
steps
emerged
for
Travel
and
Tourism
to
build
better
forward.
© Sonata Software Ltd, 2022. Confidential.
At Sonata Software, we offer Rezopia – Integrated Digital Platform for End-to-End Travel Management.
Rezopia, with a holistic travel management approach, helps travel and tour operators to enhance traveler
experience, increase operational efficiencies and adapt quickly to dynamic business models. With an
integrated offering that includes travel applications, omni-channel commerce, mobile touchpoints, and
analytics, Rezopia balances a rich feature set with the operational flexibility that a travel business needs.
Rezopia travel platform can be adapted to rail operations, corporate travel, and airline holiday services.
To know more, click on the link: bit.ly/3sUgLQD
Solution for Travel and Tourism Industry post pandemic
© Sonata Software Ltd, 2022. Confidential.
Digital Ready Travel Platform that brings together End to End functions of Reservations,
Contracts, Packaging, Operations, Distribution and Back office
for
Passenger Rail Operators
Rail Reservation and Ticketing,
rail packages
Airline Holidays
Packaging holidays with their flight
services plus other travel products
Tour Operators
Flexible itinerary and pre-defined package
experiences
Destination Management
Destination Promotion,
Marketplace
Next Gen Digital Travel Platform
Digital Ready Platform to
enhance travel experience
Cloud Native Platform
hosted on Azure/AWS
Out-of-the-box capabilities for Omni-channel
commerce & Marketing, Mobility, and Analytics
Ease of integration with Travel ecosystem:
Partners, Suppliers, and Seller channels
Multilingual, Multichannel, Multi
currency, Multi-products and more
PCI DSS Compliant
3.2
Co-sell Ready
Platform
Highlights

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The future of travel and tourism post pandemic

  • 1. The Future of Travel and Tourism post pandemic © Sonata Software Ltd, 2022. Confidential. Travel and tourism were entirely crippled because of the events of 2020. With the conclusion of the pandemic still a long way off, experts expect that the business will undergo significant changes. •Companies across all industries, including tourism and travel, have been participating in the so-called digital revolution for years. •Companies are also being urged by society to be more environmentally conscious and sustainable. The travel and tourism sector spent years planning to offer safer, more accessible, and more inexpensive services after these regulations were introduced. •Then the coronavirus pandemic struck, and everything we'd learnt up to that point was lost. We've all been unable to leave our areas, cities, and even our houses for months.
  • 2. The Future of Travel and Tourism post pandemic © Sonata Software Ltd, 2022. Confidential. •The tourism industry has been one of the hardest hit by the COVID-19 crisis. The figures are startling after a year since the pandemic began: In 2020, tourism locations had one billion fewer international visitors than they did in 2019. •A sharp drop in international travel resulted in a loss of almost USD 1.3 trillion in export income, more than 11 times the loss seen during the previous economic downturn in 2009. •Tourist arrivals were expected to be 74 percent lower in 2020 than in 2019, according to the United Nations World Tourism Organization (UNWTO). •The number of tourists visiting Spain fell by 77 percent in 2020, with only 19 million visitors - the lowest level since 1969. •This is a major source of concern for developing economies as they seek to recover. •Tourism, which is supported by both the public and private sectors, is not only a key source of foreign money, but it also has the ability to reinforce supply chains, increase local company productivity, generate one out of every ten jobs, and provide income for women and young people.
  • 3. © Sonata Software Ltd, 2022. Confidential. The Future of Travel and Tourism post pandemic Tourism focused on consumer involvement • The modern tourist is environmentally sensitive and prioritizes sustainability • Visitors should be more mindful of environmental issues and seek out appropriate travel regulations Tourism for forward- looking consumers • The type of traveler that emerges in the post-COVID world will be more conscious of not only the environment, but also of their own travel habits • Journeys will be better prepared in the future, especially long-distance travel, and will be made less frequently Tourism for the industry in transformation • Using a tourist hub to improve public-private interfaces • Experimenting with new funding methods • Ensuring clear protocol communication • Enabling digital and data transformation in the tourism industry Three clear steps emerged for Travel and Tourism to build better forward.
  • 4. © Sonata Software Ltd, 2022. Confidential. At Sonata Software, we offer Rezopia – Integrated Digital Platform for End-to-End Travel Management. Rezopia, with a holistic travel management approach, helps travel and tour operators to enhance traveler experience, increase operational efficiencies and adapt quickly to dynamic business models. With an integrated offering that includes travel applications, omni-channel commerce, mobile touchpoints, and analytics, Rezopia balances a rich feature set with the operational flexibility that a travel business needs. Rezopia travel platform can be adapted to rail operations, corporate travel, and airline holiday services. To know more, click on the link: bit.ly/3sUgLQD Solution for Travel and Tourism Industry post pandemic
  • 5. © Sonata Software Ltd, 2022. Confidential. Digital Ready Travel Platform that brings together End to End functions of Reservations, Contracts, Packaging, Operations, Distribution and Back office for Passenger Rail Operators Rail Reservation and Ticketing, rail packages Airline Holidays Packaging holidays with their flight services plus other travel products Tour Operators Flexible itinerary and pre-defined package experiences Destination Management Destination Promotion, Marketplace Next Gen Digital Travel Platform Digital Ready Platform to enhance travel experience Cloud Native Platform hosted on Azure/AWS Out-of-the-box capabilities for Omni-channel commerce & Marketing, Mobility, and Analytics Ease of integration with Travel ecosystem: Partners, Suppliers, and Seller channels Multilingual, Multichannel, Multi currency, Multi-products and more PCI DSS Compliant 3.2 Co-sell Ready Platform Highlights