Which of these three trends will be the next big thing in driving interactive experiences of existing users, attracting new audiences and converting e-commerce traffic to sales up? The choice is NOT yours any more. The best experiences that customers have had anywhere is the minimum expectation for the experiences they want from you right now. Let’s play harder in immersive experience game!
Manage Collaborative Bidding with SAP Hybris Sales Cloud and SAP Commercial P...SAP Customer Experience
This deck showcases how the SAP Hybris Sales Cloud solution integrates with the SAP Commercial Project Management application to bring the sales and projects organizations together for more effective bidding.
For more from SAP Hybris, please visit: https://hybris.com/en/products
Are we seeing the end of the physical retailer? It seems like every day another store closes its doors, and sales per square foot are declining. But then, Amazon decides to up and buy the Whole Foods grocery chain. No, the physical retailer isn't gone – it's evolving. In this deck, you'll get perspectives from industry observers and practitioners to help you craft an effective retail strategy.
To learn more, visit: https://hybris.com/en/solutions/industries/retail
How can game theory help you DIY a marketing measurement solution? Find out in this SlideShare how retailers are using SAP Hybris Customer Attribution to create their own measurement solution. Go beyond last-touch and find a solution that addresses the key business questions that you want answered.
For more, visit us at: https://www.hybris.com/en/products/marketing/customer-attribution
Growth Hacking Tricks to Help Non-Technical Marketers Leverage Their Data | O...Jessica Tams
Delivered at Casual Connect Europe 2017. Growth hacking typically requires marketers to jump into the icy cold waters of data science and SQL queries. But the tools are now available to help even the least technical marketers quickly and easily build LTV models, cohorts, segmentations, Lookalikes, management dashboards and more. Oliver explains his experience with the power of data when it comes to growth, how today’s tools are taking away IT hurdles, why to avoid an over-designed infrastructure, and more.
Overcoming the Challenges of Being an AWS Next-Generation MSPKeith Lafaso ☁️
In this chalk talk, we discuss how to overcome the challenges of moving from a traditional managed service provider (MSP) to a next-generation MSP on AWS. Topics include a next-generation services model with a strategy around DevOps, automation, and guiding customers in a self-service manner.
Salesforce & SQL: Get More from Your CRM Data Using the Tools You LoveJanessa Lantz
Salesforce is one of your company’s core data sources, so why is it so difficult to work with the data? This webinar explains how you can take back your CRM data and explore it in completely new ways.
Manage Collaborative Bidding with SAP Hybris Sales Cloud and SAP Commercial P...SAP Customer Experience
This deck showcases how the SAP Hybris Sales Cloud solution integrates with the SAP Commercial Project Management application to bring the sales and projects organizations together for more effective bidding.
For more from SAP Hybris, please visit: https://hybris.com/en/products
Are we seeing the end of the physical retailer? It seems like every day another store closes its doors, and sales per square foot are declining. But then, Amazon decides to up and buy the Whole Foods grocery chain. No, the physical retailer isn't gone – it's evolving. In this deck, you'll get perspectives from industry observers and practitioners to help you craft an effective retail strategy.
To learn more, visit: https://hybris.com/en/solutions/industries/retail
How can game theory help you DIY a marketing measurement solution? Find out in this SlideShare how retailers are using SAP Hybris Customer Attribution to create their own measurement solution. Go beyond last-touch and find a solution that addresses the key business questions that you want answered.
For more, visit us at: https://www.hybris.com/en/products/marketing/customer-attribution
Growth Hacking Tricks to Help Non-Technical Marketers Leverage Their Data | O...Jessica Tams
Delivered at Casual Connect Europe 2017. Growth hacking typically requires marketers to jump into the icy cold waters of data science and SQL queries. But the tools are now available to help even the least technical marketers quickly and easily build LTV models, cohorts, segmentations, Lookalikes, management dashboards and more. Oliver explains his experience with the power of data when it comes to growth, how today’s tools are taking away IT hurdles, why to avoid an over-designed infrastructure, and more.
Overcoming the Challenges of Being an AWS Next-Generation MSPKeith Lafaso ☁️
In this chalk talk, we discuss how to overcome the challenges of moving from a traditional managed service provider (MSP) to a next-generation MSP on AWS. Topics include a next-generation services model with a strategy around DevOps, automation, and guiding customers in a self-service manner.
Salesforce & SQL: Get More from Your CRM Data Using the Tools You LoveJanessa Lantz
Salesforce is one of your company’s core data sources, so why is it so difficult to work with the data? This webinar explains how you can take back your CRM data and explore it in completely new ways.
CS-Cart Enterprise is a cloud-based eCommerce platform built on Salesforce® for omni-channel B2C or B2B sales. 500+ features are available out-of-the-box. CS-Cart Enterprise is based on CS-Cart software core and runs 100% in Heroku cloud infrastructure.
Here is one thing that always worked for me: Strategize your AI development before you even start. It will save you lots of money along the way.
If you are really serious about AI development in your business and want help to get results fast connect with me here: http://www.BuildArtificialIntelligence.com
Signoryle: Best web design company in Bangalorekanhiya Lal
Started as a small web design company in Bangalore, initially Signoryle concentrated mainly on creating quality websites for small and medium level companies. Being a small web design company in Bangalore, they put their best effort to capture the market and carved a place for itself as best web Design Company in Bangalore. Now Signoryle has become popular for being one of the responsive web design company in Bangalore. Along with that Signoryle has got into e-commerce segment as well. It has become one of the few e-commerce website development services in Bangalore, which help its clients to grow leaps and bounds with their dedicated services.
9 Reasons Your Company Needs CPQ (Configure Price Quote)💡 Shiry Benschar
CPQ is a sales platform that helps organizations streamline the pricing configurations of their products and quickly generate quotes and proposals to potential buyers. A CPQ can be configured using pricing models, discounting, product dependencies and other attributes, and typically includes contingencies for approvals. The software then prepares the quote or proposal and tracks receipt of the document and e-signature.
Check out 9 reasons that your organization should consider a CPQ in 2020.
https://dealhub.io/solution/dealhub-cpq/
How we make our experience of agile work well within our organisations and for our customers, in delivering a good service and great campaigns. How do we evolve our interactions with our client’s and partners. Top tips on embedding agile that successfully lowers risk on ROI and increase's learning capabilities.
In an increasingly challenging digital economy landscape, and with data breaches making the headlines recently, we explore how customer identity management is critical and where it sits - for businesses striving to deliver great customer experiences. The panel discussion comes complete with real-life examples and success stories, statistics, and a peek into the future with AI and much more.
For more info, visit: https://www.hybris.com/en/products/gigya
From the rise of customer advocacy to ever-changing consumer expectations, 2018 has been a rollercoaster year for businesses on their journey to deliver memorable customer experiences. As the ball drops on 2019, the CX landscape will become even more complicated to navigate and win. Not only in terms of engaging your customers, but also for organisations to deliver on. With a focus on a proliferation of even more engagement channels, the era of customer care, the rise of dark social, the age of platform agility, you'll be amazed at whats in store for 2019! Join us for this virtual master class as we dive into the trends that are shaping CX for 2019 and beyond.
To find out more about the future of CX, visit us at:
https://cx.sap.com
Learn how you can engage with digitally connected customers and why building such meaningful relationships with these customers is a priority for today’s businesses. We also explore how to win and have a unique, differentiated customer experience, from real-life customer success stories.
For more info from SAP Hybris, please visit us at: https://hybris.com
With data as the fuel of the connected company, the power to instantly exploit customer behavior – translating it into distinct offers and targeted experiences – is key to achieving positive outcomes that impact the bottom line. In this session, we demonstrate how personalized services in a connected environment create lasting, personalized value for the end user. We also look at the billing and revenue management solution that makes this seamless experience possible.
For more from SAP Hybris please visit us at: https://hybris.com/en/products/billing
Le système d'innovations ouvert pour transformer les services et les produits, de facon agile rapide et sécurisée. La plateforme accélératrice des changements de business modèles
Deliver Contextual Customer Support with SAP Hybris Commerce, Assisted Servic...SAP Customer Experience
Increase conversion and drive loyalty with intelligence and context. This deck showcases how you can use the new “customer 360” view in SAP Hybris Commerce, assisted service module, on your storefront to give your support team everything it needs to engage customers, solve their problems, and provide product recommendations to drive sales.
For more about SAP Hybris, please visit us at: https://hybris.com/en/products/commerce
This presentation by Timo Elliott given at the 2017 SAP Insider event in Amsterdam provides an overview of SAP Leonardo, a "digital innovation system."
Heed the Agile Commerce Imperative Keeping Pace in a Rapidly Evolving WorldSAP Customer Experience
The pace of change has never been faster, and it shows no sign of slowing anytime soon. As such, agility in both business and technology is imperative. In this deck, we discuss how you can transform your organization to embrace the rapid pace of change in commerce, so you can stay ahead of the curve and become a disrupter in your industry.
For more, visit us at: https://hybris.com/en/products/commerce
Think digital : Your chance to shape your company's business models Niclas Otte
Presentation from M2C 2015. The digital revolution is fundamentally changing how companies have to do business and engage with today’s empowered consumers. Learn how marketers and digital practice leaders can lead transformation, shaping the customer journey and digital busines models in the 21st century.
CS-Cart Enterprise is a cloud-based eCommerce platform built on Salesforce® for omni-channel B2C or B2B sales. 500+ features are available out-of-the-box. CS-Cart Enterprise is based on CS-Cart software core and runs 100% in Heroku cloud infrastructure.
Here is one thing that always worked for me: Strategize your AI development before you even start. It will save you lots of money along the way.
If you are really serious about AI development in your business and want help to get results fast connect with me here: http://www.BuildArtificialIntelligence.com
Signoryle: Best web design company in Bangalorekanhiya Lal
Started as a small web design company in Bangalore, initially Signoryle concentrated mainly on creating quality websites for small and medium level companies. Being a small web design company in Bangalore, they put their best effort to capture the market and carved a place for itself as best web Design Company in Bangalore. Now Signoryle has become popular for being one of the responsive web design company in Bangalore. Along with that Signoryle has got into e-commerce segment as well. It has become one of the few e-commerce website development services in Bangalore, which help its clients to grow leaps and bounds with their dedicated services.
9 Reasons Your Company Needs CPQ (Configure Price Quote)💡 Shiry Benschar
CPQ is a sales platform that helps organizations streamline the pricing configurations of their products and quickly generate quotes and proposals to potential buyers. A CPQ can be configured using pricing models, discounting, product dependencies and other attributes, and typically includes contingencies for approvals. The software then prepares the quote or proposal and tracks receipt of the document and e-signature.
Check out 9 reasons that your organization should consider a CPQ in 2020.
https://dealhub.io/solution/dealhub-cpq/
How we make our experience of agile work well within our organisations and for our customers, in delivering a good service and great campaigns. How do we evolve our interactions with our client’s and partners. Top tips on embedding agile that successfully lowers risk on ROI and increase's learning capabilities.
In an increasingly challenging digital economy landscape, and with data breaches making the headlines recently, we explore how customer identity management is critical and where it sits - for businesses striving to deliver great customer experiences. The panel discussion comes complete with real-life examples and success stories, statistics, and a peek into the future with AI and much more.
For more info, visit: https://www.hybris.com/en/products/gigya
From the rise of customer advocacy to ever-changing consumer expectations, 2018 has been a rollercoaster year for businesses on their journey to deliver memorable customer experiences. As the ball drops on 2019, the CX landscape will become even more complicated to navigate and win. Not only in terms of engaging your customers, but also for organisations to deliver on. With a focus on a proliferation of even more engagement channels, the era of customer care, the rise of dark social, the age of platform agility, you'll be amazed at whats in store for 2019! Join us for this virtual master class as we dive into the trends that are shaping CX for 2019 and beyond.
To find out more about the future of CX, visit us at:
https://cx.sap.com
Learn how you can engage with digitally connected customers and why building such meaningful relationships with these customers is a priority for today’s businesses. We also explore how to win and have a unique, differentiated customer experience, from real-life customer success stories.
For more info from SAP Hybris, please visit us at: https://hybris.com
With data as the fuel of the connected company, the power to instantly exploit customer behavior – translating it into distinct offers and targeted experiences – is key to achieving positive outcomes that impact the bottom line. In this session, we demonstrate how personalized services in a connected environment create lasting, personalized value for the end user. We also look at the billing and revenue management solution that makes this seamless experience possible.
For more from SAP Hybris please visit us at: https://hybris.com/en/products/billing
Le système d'innovations ouvert pour transformer les services et les produits, de facon agile rapide et sécurisée. La plateforme accélératrice des changements de business modèles
Deliver Contextual Customer Support with SAP Hybris Commerce, Assisted Servic...SAP Customer Experience
Increase conversion and drive loyalty with intelligence and context. This deck showcases how you can use the new “customer 360” view in SAP Hybris Commerce, assisted service module, on your storefront to give your support team everything it needs to engage customers, solve their problems, and provide product recommendations to drive sales.
For more about SAP Hybris, please visit us at: https://hybris.com/en/products/commerce
This presentation by Timo Elliott given at the 2017 SAP Insider event in Amsterdam provides an overview of SAP Leonardo, a "digital innovation system."
Heed the Agile Commerce Imperative Keeping Pace in a Rapidly Evolving WorldSAP Customer Experience
The pace of change has never been faster, and it shows no sign of slowing anytime soon. As such, agility in both business and technology is imperative. In this deck, we discuss how you can transform your organization to embrace the rapid pace of change in commerce, so you can stay ahead of the curve and become a disrupter in your industry.
For more, visit us at: https://hybris.com/en/products/commerce
Think digital : Your chance to shape your company's business models Niclas Otte
Presentation from M2C 2015. The digital revolution is fundamentally changing how companies have to do business and engage with today’s empowered consumers. Learn how marketers and digital practice leaders can lead transformation, shaping the customer journey and digital busines models in the 21st century.
We live in a world where data is growing exponentially. Why then is it harder and harder to make effective marketing decisions? Learn about how AI can be used to transform your marketing measurement and optimization. SAP Hybris Customer Attribution will share our vision for the future and give you a taste of what we are doing today.
Learn more at: https://hybris.com/en/products/marketing
Take the guesswork out of measuring your marketing's impact. Learn how the SAP Hybris Customer Attribution solution can help you assess your customer’s journey across all channels to help you optimize spend on channels that are driving incremental benefits.
For more about SAP Hybris, please visit: https://hybris.com/en/products/commerce
The Future of Sales - Disrupt, Align and Connect to Your Customer's JourneySAP Customer Experience
What's the most powerful thing you produce? An engaged customer!
Jamie Anderson, CMO, SAP Hybris shares with a Selling Power Magazine Sales 3.0 Conference audience the way in which to harness the power of change to disrupt the selling environment.
For more about SAP Hybris Sales Cloud, visit: http:www.hybris.com/sales
Dive into the newest features of the SAP Hybris Marketing Cloud solution, including marketing analytics, spend management, and dashboard capabilities.
For more about SAP Hybris Marketing, please visit: https://hybris.com/en/products/marketing
MEBIS 2017: Next Generation Banking AnalyticsMDS ap
Today's digital empowered customers are challenging the business world. They become increasing savvy in their search for the best offers; their expectations continue to rise; their choices are growing too. Effectively customers engagement based on Real-Time Insight is the new imperative for all banks today.
In this presentation, MDS ap demonstrates how the next generation marketing technology leverages real-time customer context to deliver the optimum customer experience.
Winning with An Awesome Customer Experience in the Digital Economy by Girard ...robusta
This presentation explores the experience economy, the disconnection between CEOs and Customer on the quality of their experience and solutions to bridge this gap!
Here we give a brief overview of the latest trends in Machine Learning in daily life applications. We then present what Machine Learning represents for SAP, how it is applied, how it is consumed, etc.
Learn how to effectively address aftermarket opportunities in the manufacturing industry. This session will discuss how SAP Hybris solutions can transform how you offer and deliver parts, components, accessories, and services in the aftermarket space for the best value.
Learn more about SAP Hybris here: https://hybris.com/en/solutions/industries/high-tech
Reklama jest dźwignią handlu, a handel reklamą jest coraz bardziej intratny. Firmy nie tylko reklamują produkty własne, ale dostrzegają potencjał w marketingu produktów firm niekonkurencyjnych. Walutą w erze cyfrowej jest wiedza o Kliencie. Chęć skorzystania z dodatkowego strumienia przychodowego z reklamowania produktów firm partnerskich we własnych kanałach lub dzierżawionych powierzchniach sieci reklamowej wymaga budowania wiedzy o Kliencie oraz rzetelnego podejścia analitycznego do rozliczenia skuteczności i planowania kampanii we wszystkich kanałach kontaktu z Klientem.
Marketing 360 stopni personalizowane interakcje w czasie rzeczywistymEwelina Ciach
Dowiedz się jak zautomatyzować marketing w oparciu o analitykę predykcyjną, zdarzenia oraz kontekst interakcji z Klientem nie tylko w kanałach własnych, ale także w Sieci Reklamowej i fizycznych lokalizacjach sklepowych. Poznaj nasze rozwiązanie do szybkiego planowania Customer Experience 360 stopni i zrealizuj z nami spójną interakcję ze swoim Klientem we wszystkich kanałach komunikacji oraz na bieżąco analizuj i optymalizuj swoje kampanie. Przekonaj się jak możesz rozszerzyć profil Klienta o dane ze zdarzeń nie tylko z kanałów własnych, ale także Sieci Reklamowej i fizycznych lokalizacji. Dzięki temu w pełni wykorzystasz potencjał ze scoringów predykcyjnych i zautomatyzujesz swój marketing oraz będziesz mógł planować kolejne działania jeszcze bardziej twórczo!
How to avoid errors when implementing omnichannel strategy? Omnichannel helps to strengthen brand’s positioning and increase sales. Customers appreciate comfort - provide them with unlimited access to sales offerings.
We help retailers to build competitive advantage though omnichannel model adoption and analyses the integration of traditional and online channels among 169 retailers in EU.
Jak IBM Marketing Platform wspiera koncepcję zorientowania firmy na klienta?
Poprzez rozpoznanie i zrozumienie jego potrzeb oraz odpowiadanie na nie, co prowadzi do:
- budowania długofalowych relacji, wzmacniania zaufania oraz kreowania adwokatów marki;
- Omnichannel poprzez zapewnienie spójnych doświadczeń sprzedażowych i obsługowych w każdym z kanałów kontaktu;
- rozwój zdolności biznesowych prowadzących do cross-funkcjonalnego zarządzania wiedzą o kliencie, kontaktami, priorytetyzacją i optymalizacją celów biznesowych;
- spektrum możliwych działań podejmowanych w stosunku do klienta od oferty up/cross-sellowej, przez retencję, informację, rekomendację działania do braku działań włącznie.
IBM Marketing Platform pozwala na optymalizację marketingu wielokanałowego, pomagając dotrzeć do tysięcy lub milionów osób z właściwym przekazem, we właściwym czasie i właściwym kanale. Rozwiązanie IBM pozwala na uwzględnianie preferencji poszczególnych klientów oraz na szybkie i ekonomiczne projektowanie i realizowanie strategii komunikacji z konsumentami za pośrednictwem wszystkich kanałów elektronicznych i tradycyjnych poprzez:
- prowadzenie efektywnego, ciągłego dialogu z obecnym lub potencjalnym klientem z uwzględnieniem całej historii tej relacji, w tym zaprezentowanych ofert, kontekstu i szczegółów kampanii oraz odpowiedzi lub ich braku;
- zarządzać kompleksowo logiką kampanii, w tym segmentacją grupy docelowej, wyłączeniami i przypisywaniem ofert i kanałów;
- dotrzeć do każdego klienta z właściwym przekazem i we właściwym kanale, a w efekcie podnieść współczynnik konwersji z ofert up/cross-sellowych.
Kluczem do skutecznego marketingu jest dotarcie z właściwym komunikatem bezpośrednio do każdego obecnego i potencjalnego klienta. Dlatego właśnie IBM oferuje Frimom rozwiązanie oparte na IBM Interact. Oprogramowanie to pozwala na optymalizację marketingu wielokanałowego, pomagając dotrzeć do tysięcy lub milionów osób z właściwym przekazem, we właściwym czasie i właściwym kanale. Rozwiązanie IBM pozwala na uwzględnianie preferencji poszczególnych klientów oraz na szybkie i ekonomiczne projektowanie i realizowanie strategii komunikacji z konsumentami za pośrednictwem wszystkich kanałów elektronicznych i tradycyjnych.
Dzięki takiemu rozwiązaniu Firma będzie mogła m.in.:
1. prowadzić efektywny, ciągły dialogu z obecnym lub potencjalnym klientem z uwzględnieniem całej historii tej relacji, w tym zaprezentowanych ofert, kontekstu i szczegółów kampanii oraz odpowiedzi lub ich braku;
2. zarządzać kompleksowo logiką kampanii, w tym segmentacją grupy docelowej, wyłączeniami i przypisywaniem ofert i kanałów;
3. dotrzeć do każdego klienta z właściwym przekazem i we właściwym kanale, a w efekcie podnieść współczynnik konwersji z ofert up/cross-sellowych.
Dzięki zaawansowanej analizie Firma dokona zmiany z podejścia opartego na produkcie na takie, w którego centrum jest klient. Narzędzia analityczne, które oferujemy pozwala na wzrost precyzji kierowania kampanii marketingowych średnio o 62%.
Dziś ponad 2500 organizacji na całym świecie korzysta z rozwiązań analitycznych firmy IBM w celu wzmocnienia zyskownych relacji z klientami.
The Client is not just always right but the Client is always on - leverage IBM solution for digital behavior analytics and engage you Clients onersonalized websites, email & push marketing.
Jak przejść z manualnego outbound marketingu do interakcji z Klientem w czasi...Ewelina Ciach
Poznaj najlepsze praktyki budowania spójnej i prawdziwie międzykanałowej komunikacji oraz dowiedz się, jak istotnie zwiększyć konwersję sprzedażową i akwizycję nowych Klientów podczas 30 min demonstracji widzianej oczami Klienta i osiągniętej poprzez wykorzystanie technologii do analizy zachowań w czasie rzeczywistym i nawiązanie kontekstowej interakcji bezpośredniej z Klientami w CRM, Contact Center, Portal, Mobile, Punktach Sprzedaży, SMS, notyfikacji Push i e-mail.