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Anastasia Raspopina (CS-Cart)
OCTOBER 18, 2017
Innovating CX Prague
with CS-Cart Enterprise
From eCommerce Pains to Real Gains
Team at the Booth
Maria
Custom Development
Services
Alex
Product
Architect
Stacy
Product Marketing
Manager
Simtech Conglomerate
2005
year of foundation
eCommerce Solutions Developers
4
170
countries
35,000
web stores
5
Multi-Vendor
1,300
online malls
Cloud-based
Integrated with
Salesforce
CMS intended
for web stores
Based on
CS-Cart
software core
oresFor web storesFor web stores For web stores
ce
ed
force
Integrated
with Salesforce
Cloud-based
CS-Cart Enterprise is a cloud
ecommerce platform
integrated with Salesforce
What is your audience?
Web store owners
Salesforce users
14
WHAT IS YOUR AUDIENCE?
Midsize businesses
Web store owners
Salesforce users
15
willing to start
selling online
Salesforce
users
willing to start
using Salesforce
Web store
owners
Before creating this remedy,
we faced some pains
The Ouch of
Communication
18
My offline & online
stores are strangers
CRM system and
web store CMS are
not talking to each other
OUCH #1
19
But
I want to recognize
my customers
from any system
20
with Salesforce
CS-Cart Enterprise is integrated
21
Close-to-real-time synchronisation
Custom development
(products, prices, orders and customers)
Both systems exchange data
The Ouch of
Diversity
23
I don’t know what
my customers
may want next
OUCH #2
24
But
I still want to send them
relevant offers and try
new approaches
25
500+ ecommerce
features
CS-Cart Enterprise comes with
26
Storefront for each market
Change the look & feel
of your store
Cross-selling, upselling,
loyalty programs
Sell everywhere
Website, mobile, blog and social
Is It Simple?
28
Go to market in weeks
Intuitive admin panel
Video tutorials
Yes
IS IT SIMPLE?
The Ouch of
Availability
Heroku Connect
30
What if my web store
is down or slow?
Money losses
Loss of loyal customers
OUCH #3
Heroku Connect
31
web surfers
don’t like to wait.
Today's
Heroku Connect
32
Home page
Infrastructure used by Salesforce
Using CDN for speed
Up to 95/100 on Google
PageSpeed test
Heroku cloud
CS-Cart Enterprise runs 100% in
The Ouch of
Security
34
Is my web store
secure?
Customers spend their money
and provide their
personal information
OUCH #4
35
CS-Cart Enterprise is a secure
ecommerce platform.
Don't worry
36
Automatic data backup
HTTPS/SSL support
Advanced fraud detection
DDoS mitigation
Will I Be the First?
38
We already serve
customers.
Nope
WILL I BE THE FIRST?
39
the exclusive reseller
of Nespresso Business
Solutions
Hemi Group
INSIGHTS
40
10
years
100k
customers
41
Managing customer relations
with Salesforce
Selling online with CS-Cart Enterprise
What’s next?
43
Available on
AppExchange
in Q1 2018
#1
44
How will it work?
Download an application
Click “Setup”
Get your store in a couple of minutes
Access your store from Salesforce
admin panel
1.
2.
3.
4.
40
Integration
improvements
#2
40
Improvements based on
customer feedback
A more cost-effective
Heroku Connect and
Salesforce API solution
47
Smart search &
recommendations
#3
48
Custom synonyms
Detailed suggestions
49
Product recommendations
powered by
machine learning
Salesforce Einstein’s
PredictionIO technology
will be used
To sum it all up
Feature-packed
Integrated with Salesforce
Fast and reliable
Secure
Battle-tested
cs-cart.com/enterprise
enterprise@cs-cart.com

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CS-Сart Enterprise presentation at Innovating CX Prague (October 18, 2017)