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The	energy	of	
courage	&	
resilience	to	
achieve	change	
The	added	value	of	HRV	as	a	
lever	for	change
Challenge	&	Opportunity	
Boorman	Review:	
u Too	few	staff	meeting	physical	activity	
guidelines	&	that	increasing	activity	
was	likely	to	have	a	range	of	benefits	
for	individuals	and	the	NHS	and	
ultimately	patients	
u Over	80%	of	staff	interviewed	said	
their	own	health	&	wellbeing	had	
direct	impact	on	patient	care
Using	technology	
to	win	hearts	and		
minds	
..as	a	lever	for	change	
Not	as	an	end	in	itself
“People	change	what	they	do	less	because	they	are	
given	analysis	that	shifts	their	thinking,	than	because	
they	are	shown	a	truth	that	influences	their	feelings”	
																																																																																			John	Kotter	
Changing	hearts	and	minds
Start	 4 months
later	
% of 24 hour period in a
loaded (sympathetic) state
	
	
55	
	
52	
% of 24 hour period in a
relaxed (parasympathetic)
state
	
	
19	
	
33	
Sleep Index	
(scale from -100 to +100)	
	
-1
	
52	
% of days when
‘resilience’ (positive
territory) achieved
	
	
53	
	
79	
The	Results:	NHS	CEOs
Ø This	has	provided	me	with	personal	insight	into	
how	my	well-being	does	impact	on	my	
performance.		It	has	also	given	me	some	very	
practical	skills	to	enable	me	to	be	healthier	and	to	
perform	even	more	effectively……….	
Ø In	summary	this	has	been	a	very	cost	effective	
way	of	ensuring	that	I	am	a	happier,	healthier	and	
even	more	effective	leader.”	
	
Feedback:	NHS	CEOs
Workplace	wellbeing	and	
resilience	got	personal
No	health	without	mental	
health	
5	Ways	to	Wellbeing	
Ø  Connect	
	
Ø  Be	Active	
	
Ø  Take	Notice	
	
Ø  Give	
	
Ø  Keep	learning
Forest	Gump	was	reborn
Size	matters	
Ø 5.7	million	SME’s	in	UK		
Ø Over	99%	of	ALL	businesses	
Ø Employing	total	of	16.1	million	people	
Ø Representing	60%	of	all	private	sector	employment	
in	UK		
Ø 76%	of	them	not	employing	anyone	except	
owner(s)	
Ø ME!	
(Source:	Federation	of	Small	Business)
One	in	a	million…or	so
Ø Life	changing	events	
	
Ø Changing	face	of	work	-	millennial	
	
Ø Elder	Care	leave	–	ageing	population/workforce	
	
Ø Health	events	
Ø 1	in	2	people	will	have	a	cancer	diagnosis	
Resilience	doesn’t	arrive	when	a	life	changing	
event	happens	
	
Resilience	in	SMEs
Sue	Henry	
The	energy	of	
courage	&	
resilience	to	
achieve	change	
www.mshpartnership.org	
Tel	07899	705	111	
Email	sue@mshpartnership.org

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The energy of courage and resilience to achieve change – the added value of HRV – Sue Henry, MSH Partnership