Ami_mobility_service

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  • Industry Facts on Mobility.
  • Scenarios on how
  • Ami_mobility_service

    1. 1. It is a Mobile world.. 468 million users are using smartphone across the world 1.19 billion workforce worldwide will be using mobile technology by 2013 89% of smartphone users, use it all through the day 68% of time is spent on Mobile apps by users Sources: Gartner, Prweb, Forrester Research , Google/Ipsos Otx media CT, April2011, Gartner
    2. 2. Mobility: Gateway to future of service excellence
    3. 3. Mobility increases sales & improves productivity... Here is how 
    4. 4. Mobile is transforming everyday shopping experience 79%use phone for shopping related activities 74%of smartphone shoppers made a purchase as a result of using smartphone. 95% of smartphone users have looked for local store information. 77% of these have contacted business and 44% have purchased Stay closer to your customers 24x7
    5. 5. Neha Agarwal (HR Manager) on Mobility “Going mobile has helped me to transform HR activities. Empower workforce with power to network from anywhere, anytime. When you think about managing your most valuable asset – people, imagine how efficient you could be with a workforce that is always on” Empower workers I Increase workflow response times I Increase the adoption of HR processes I Innovate HR processes
    6. 6. John Paul (Business Development Manager) on Mobility “Going mobile has helped me to increase revenue by allowing me to access customer information on the spot and make the right decisions. I am able to make decisions instantly with the power of mobility …. “ Analyze Lead and opportunity management I Access order and customer information I View & send proposals and docs on the GO..
    7. 7. Matt Hayden (Director – Sales ) on Mobility “I am connected to the global sales team anytime, anywhere. “ Mobility helps to : • View sales pipeline • Account Management • Performance analysis of sales team • Access CRM on the go..
    8. 8. Going Mobile: Benefits Increase your Revenue and Profits with Mobile Business Apps:  Increased win rates: 26%  Reduced sales call costs: 25%  Decrease sales cycle: 23%  Increased field selling time: 28%  Eliminate redundant activity : 27%  Increased forecast accuracy: 25%  Decreased administrative time: 24% Source: Survey ”Anywhere Enterprise – large: US mobility and application survey from Yankee Group.
    9. 9. Presenting the ‘Quadrants of Successful Mobile Strategy’
    10. 10. Business objectives • Increase productivity • Customer Management • Enhance BI • More Mobility Target user base • Work force • Sales force • Customers • Consumers IT Objective Implement AMI’s Legacy to Mobility Framework (L2M) Choice of Delivery Platform • Android • iOS • RIM Quadrants of Mobile Strategy Enterprise Mobility Strategy = Aligning Business Objectives with Needs of mobile user base. Successful mobility implementation = Choosing the right Mobility platform with Implementing ‘AMI L2M Framework’ AMI Copyright (2011) All Rights Reserved 10
    11. 11. CRM ERP Legacy Applications AMI L2M Framework Supports different platforms AMI’s – L2M framework… AMI’s (L2M framework), provides complete mobile solutions from BSP porting to Application development leveraging our technological expertise in multiple platforms & frameworks.
    12. 12. AMI’s L2M Framework supports rapid integration of applications to various platforms to meet mobility needs of your industry. AMI L2M Framework Stay connected to your apps on the GO.. Database, EMR, SCM, CRM, ERP, FS, SFA, BI (Industry Applications) AMI’s – L2M framework…
    13. 13. The L2M Framework helps Enterprises to:  Easily extend the Enterprise Applications to Smartphones  Rapid Mobile Application Development & Proof of Concept  Supports Location based solution integration  Rapid porting of applications across various mobile platforms  40% to 50% rapid implementation, in-turn faster ROI  Freedom to access information anytime, anywhere
    14. 14. AMI’s Mobile Delivery Methodology AMI’s proven methodology helps to minimize risk, accelerate ROI, and reduce total cost of ownership (TCO). More that just a methodology: AMI’s mobile delivery methodology consists of a  Set of best practices  Checklists  Quality standards : ISO 9001:2008, & ISMS 270001-2005  Tools that help ensure customer success.
    15. 15. AMI - Mobilization Success Stories
    16. 16. SAAB easily monitors field service operations by going mobile BUSINESS CHALLENGE • Monitor Service engineers working at sites • Secured application for financial transactions through mobile • Send data over wireless network • Scan barcodes in packages and receipts ROOT CAUSE • No automated tools to track the BI • Supporting users across multiple locations had constraints • Integration of existing app to mobile is a challenge SOLUTION Solution to Improve Operational Efficiency by designing the application in PDA  Easy to use and very intuitive interface  Implemented secured windows service through PDA  Remote management tools improved productivity and efficiency  Easy to use and low maintenance application DELIVERED IMPACT  Real time tracking is possible  Alert notification is received in case of emergency  Mobile app communicates with backend to update current status of engineers.  Management gets access to variety of information easily through reports.
    17. 17. Yamaha mobilizes the user portal to increase number of users BUSINESS CHALLENGE The application is should enable the user to download manuals and manage the service/maintenance activities from their mobile device. ROOT CAUSE • Integration of existing app to mobile is a challenge • The users find it difficult to access service manuals and user manuals from the website • Every time the users have to contact customer care to solve queries and request for service manuals • The customers found it difficult to track the service reports of the vehicles SOLUTION  The users can register any number of vehicles from the application.  The users can purchase extended warranty (Y.E.S) for the registered vehicle.  The user would get free access to the owner’s manual for all the vehicles registered with the application. DELIVERED IMPACT  More number of users will be accessing the portal  The Facebook integration helps increase in user interaction  Increase in purchase of service manuals and user manuals  More reach to customers  Improved customer satisfaction
    18. 18. IC Science connects more users to the healthcare forum by going mobile BUSINESS CHALLENGE • Create a user friendly mobile application which has user interface of online version of the forum • Use a secured application gateway since healthcare data are critical and confidential. • Send data over wireless network • Provide access to Facebook app of IC Science ROOT CAUSE • Making the app flexible for iPhone and iPad users. • Provide access to multiple users at same time. • Integration of existing app to mobile with same UI is a challenge. SOLUTION AMI has developed a iPhone application which replicates most of the Facebook and forum functionalities with user friendly user interface.  The users will receive notifications on all clinical activities happening in the industry  Easy to use and flexible mobile application. DELIVERED IMPACT  Users can view and participate in the forums library of clinical cases, images and videos  Upload clinical images and videos to share it with healthcare community  The forum has more networking, more data access and more users.
    19. 19. Summary  Mobile Computing is the Way of Future  AMI has 26+ years of dependable and proven experience  AMI can help organizations implement effective Mobile migration Strategy  AMI’s L2M and core frameworks (Mobile Apps and Telematics) are industry proven  We are ISO 9001:2008 and ISMS 27001:2005 certified organization  Proud partners of : ARM Community, Intel Community and Microsoft Mobility Embedded Partner  Right Sized Company that listens to customers and develops quality solutions.
    20. 20. Please, don’t get left behind….
    21. 21. NEXT STEPS
    22. 22. We look forward to be your trusted Mobility Partner marketing@amiindia.co.in I www.amiindia.co.in I www.ami.com

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