The document appears to be a collection of slides from a presentation given by Łukasz Szymański on e-marketing and customer service best practices. Some of the key topics discussed include analyzing customer expectations, learning from mistakes, monitoring social media for customer feedback, ensuring new technologies actually address customer needs, and balancing customer convenience with privacy concerns. The presentation emphasizes the importance of putting customers' interests and needs first when developing marketing and service strategies.
The document discusses the potential for web 3.0 and marketing 3.0 to utilize artificial intelligence and machine learning to provide personalized customer experiences. It suggests that by teaching services to think using available technologies, companies can gain a better understanding of customers to anticipate their needs and provide customized recommendations and support. However, this level of personalization also raises issues regarding privacy, data collection, and customers feeling their personal information is overshared. The document advocates for balancing personalized service with addressing customer concerns about privacy and security.
Modern tools in customer relations (part 2)Ideo Agency
If the content about us is available publicly, media monitoring tools will find it.
You can react appropriately if someone writes about you and later draw conclusions from what they said. Visit http://www.ideoagency.com/ for more information.
Interactive guide. I try the car for the first time, so the guide asks if I want to undergo a short training. Check out more information in the presentation and on the site http://www.ideoagency.com/
Lean Startup and mobile development at the AXA Digital AgencyStephane Delbecque
This document outlines the Lean Startup methodology used at AXA Digital Agency for mobile development. It discusses starting with listening to customers to understand their pain points, developing minimum viable products through an agile process, and continuously learning from customer feedback to iteratively improve products. The goal is to discover product-market fit through measuring customer satisfaction, retention, referrals, and growth. In conclusion, it emphasizes focusing on customers and problems first, taking incremental steps with constant iteration, and leveraging technology throughout the process.
The document discusses using LinkedIn for small businesses. It provides an overview of LinkedIn and its benefits, including growing your professional network to find new leads and customers. The workshop teaches how to optimize your LinkedIn profile, build quality connections, engage with others on LinkedIn through posting content and comments, and leverage LinkedIn search and messaging to connect with potential clients in your target market. Attendees are encouraged to take specific actions like completing their profile, joining groups, posting regularly, and interacting with connections to fully utilize LinkedIn for their small business.
Product School AMA: How to crack the PM interviewMadhumita Mantri
This document summarizes a talk given by Product School instructors on how to crack the PM interview. They discuss gaining experience without work history through side projects, preparing for interviews by understanding job descriptions, and common interview questions. The instructors share their career paths and advice on prioritization, metrics, communication skills, and resources for learning. Upcoming Product School courses and instructor bios are also included.
This document discusses social scoring to analyze social media profiles and provide credit worthiness scores for banks and loan companies. It summarizes the company's technology using text mining and natural language processing to classify social media texts and look for correlations with psychological attributes like acumen, creativity, and responsibility. The roadmap is outlined to develop an API in cooperation with large customers, charging 1.5 EUR per single scoring. Initial results found correlations and identified fraud alerts for one customer, Kasomat.pl.
The document discusses the potential for web 3.0 and marketing 3.0 to utilize artificial intelligence and machine learning to provide personalized customer experiences. It suggests that by teaching services to think using available technologies, companies can gain a better understanding of customers to anticipate their needs and provide customized recommendations and support. However, this level of personalization also raises issues regarding privacy, data collection, and customers feeling their personal information is overshared. The document advocates for balancing personalized service with addressing customer concerns about privacy and security.
Modern tools in customer relations (part 2)Ideo Agency
If the content about us is available publicly, media monitoring tools will find it.
You can react appropriately if someone writes about you and later draw conclusions from what they said. Visit http://www.ideoagency.com/ for more information.
Interactive guide. I try the car for the first time, so the guide asks if I want to undergo a short training. Check out more information in the presentation and on the site http://www.ideoagency.com/
Lean Startup and mobile development at the AXA Digital AgencyStephane Delbecque
This document outlines the Lean Startup methodology used at AXA Digital Agency for mobile development. It discusses starting with listening to customers to understand their pain points, developing minimum viable products through an agile process, and continuously learning from customer feedback to iteratively improve products. The goal is to discover product-market fit through measuring customer satisfaction, retention, referrals, and growth. In conclusion, it emphasizes focusing on customers and problems first, taking incremental steps with constant iteration, and leveraging technology throughout the process.
The document discusses using LinkedIn for small businesses. It provides an overview of LinkedIn and its benefits, including growing your professional network to find new leads and customers. The workshop teaches how to optimize your LinkedIn profile, build quality connections, engage with others on LinkedIn through posting content and comments, and leverage LinkedIn search and messaging to connect with potential clients in your target market. Attendees are encouraged to take specific actions like completing their profile, joining groups, posting regularly, and interacting with connections to fully utilize LinkedIn for their small business.
Product School AMA: How to crack the PM interviewMadhumita Mantri
This document summarizes a talk given by Product School instructors on how to crack the PM interview. They discuss gaining experience without work history through side projects, preparing for interviews by understanding job descriptions, and common interview questions. The instructors share their career paths and advice on prioritization, metrics, communication skills, and resources for learning. Upcoming Product School courses and instructor bios are also included.
This document discusses social scoring to analyze social media profiles and provide credit worthiness scores for banks and loan companies. It summarizes the company's technology using text mining and natural language processing to classify social media texts and look for correlations with psychological attributes like acumen, creativity, and responsibility. The roadmap is outlined to develop an API in cooperation with large customers, charging 1.5 EUR per single scoring. Initial results found correlations and identified fraud alerts for one customer, Kasomat.pl.
Networking and Job Search with LinkedIn - WorkindenmarkMorten Vium
This document discusses using LinkedIn for networking and job searching. It recommends optimizing your LinkedIn profile by including tasks, responsibilities, results from past experiences, education, skills and a professional headline and photo. The document also recommends actively networking on LinkedIn by connecting with others, joining relevant groups, sharing useful knowledge and information, and monitoring discussions. Companies are increasingly using LinkedIn to research potential job candidates. An optimized profile and active networking can help users be discovered and connect with opportunities.
F&I Strategic Digital Management ProjectEgemen Serçe
This digital marketing plan presentation outlines a strategy for a new fitness brand called F+I. It includes sections on brand identity, target audience, objectives, content strategy, and consumer journey. The plan proposes using social media platforms like YouTube, Facebook, Twitter and blogs to build awareness, engage customers and drive sales. It also suggests email marketing, mobile apps, and search engine optimization to reach consumers at different stages of their journey and increase brand loyalty over time.
The document discusses social media customer relationship management (CRM). It recommends developing a social media CRM process that connects customer data across touchpoints, drives targeted and timely engagement with customers through social media monitoring and software, and measures engagement through analytics and key performance indicators to increase customer retention, acquisition, and ROI.
Guest lecture for Rotterdam Business School's MBA program on location based marketing. What is location based marketing and how can B2B companies use functionality like geotagging en 'check-ins' on social media like Instagram?
The document discusses how Generation Z will transform traditional financial services. It notes that banks need to adopt approaches used by companies like Uber, Apple, and Amazon to engage Gen Z customers. This will involve using gamification, personalization, simplification and designing branch networks for optimal customer experiences. The future of banking for Gen Z customers is described as an omni-channel approach allowing customers to choose the optimal channel.
This document provides information and advice about using the internet and social media to promote a business. It discusses the importance of having an online presence so that potential customers can find a business. It also warns about SEO scammers and suggests developing a marketing plan that incorporates both traditional and online marketing strategies, including reviewing a business's online presence, researching competitors, and updating marketing materials and images used online and offline. The document encourages businesses to connect meaningfully with customers through various online and offline channels.
My presentation from eMetrics Stockholm 2012, where I spoke about web analytics for non-commerce sites, focusing on the importance of how to communicate data and insights in order to get management buy-in and grow the awareness and understanding of how to use web-analytics with an organization.
When analyzing non-commerce sites you isn’t gifted with the two lovely and easy-to-understand metrics ‘orders’ and ‘revenue’, and if your site isn’t directly generating leads to sales department it is hard to keep the business focus on this area. Therefore I chose the subject to speak about how all of us working with non-commerce site should try set metrics into business context.
Instead of reporting on visits and time on site, segment your traffic and talk about how many users you have who promote you or your brand, how many interact/engage with it and so on. This helps you – and the business – moving focus from visitors and page views.
I share my idea of a simple framework, where the combination of traffic metrics, conversions and VOC.
This document discusses trends in web and social media in 2016. It emphasizes that websites and social media must be intuitive for consumers and should not require visitors to think too much. It also stresses the importance of speed and getting to the point quickly given people's shortening attention spans. Key elements for websites are mentioned like blogs, analytics, social media integration, calls to action, and easy navigation within 3 clicks. The document also highlights the rise of mobile and video on social media platforms and provides tips on landing pages, calls to action, and engaging with webmasters.
Nguyen Thi Do Quyen is a marketing professional with over 5 years of experience in marketing, sales, and business management. She holds an MBA in Finance and Marketing and a Bachelor's degree in Marketing Management. Her objective is to become a best manager by working intelligently and effectively. She has skills in logical thinking, creativity, public speaking, and the English language. Her work experience includes positions as a Product Manager, Sale Staff, and Marketing Manager where she improved sales, opened new customer channels, and gained experience in relationship building, marketing, and report writing. She is interested in music, travelling, and socializing.
A short Introduction to No-More Outsourcing ServicesNo-More
The No-More, Copenhagen-based, team helps consultants and business professionals to increase effiency and job satisfaction via our talent platform of vetted specialists.
This document contains a resume and cover letter for Andrei Verzes, a graphic designer from Baia Mare, Romania. The resume summarizes his education and qualifications, including degrees in economics and computer operations. It also lists his work experience in graphic design, marketing, and banking roles from 2008 to the present. His cover letter introduces himself and expresses his passion for graphic design and marketing. He notes his skills and willingness to learn, and asks to discuss potential collaboration with the company.
The document discusses how to increase sales through email marketing. It provides tips on common email marketing mistakes like focusing too much on yourself rather than the customer. A simple way to improve open and response rates is to use the word "still" in subject lines. Monthly e-newsletters are also highly effective for keeping your brand top of mind. The best way to build an email list is through your existing contacts and by offering incentives like free reports for email opt-ins on your website. Resources on trends in email marketing and tools like Mailchimp are provided to help readers get started.
This document is a curriculum vitae for Keishia Pather, a graphic designer. It includes her contact details, education history, skills in design software, work experience at publications and printing companies, and a current role at Colortone Repro House where she performs senior graphic design work including client liaison, design concepts, print production, and ensuring projects meet deadlines and quality standards. She has over 5 years of experience in graphic design, print production, and web design.
How Social Business Is Disrupting B2B Sales and MarketingCSRA, Inc.
Digital social networks change the economics of business relationships; here's how to understand the changes and use them to build your business and career.
Methods and tools used in the project. Analysis of the situation, surroundings, materials and customer needs. Service analysis, benchmarking, recommendations, communication strategy. Do you want to learn more? Visit the website http://www.ideoagency.com/
Modern PR in e-edition, integrated customer serviceIdeo Agency
54% of respondents browses different e-shops and reviews before buying online. See more statistics in the presentation and on the website http://www.ideoagency.com/
The most important criteria when selecting a developer company are: 94% reliability, 93% promptness and 90% warranty details. Check out http://www.ideoagency.com/ why it's so important.
Interactive solutions and web applications were Capital Plus' first projects in 2000, when internet connections were still expensive and websites were sometimes created without being online. As the company gained experience over 5 years, it expanded its offerings and changed its name to Ideo in 2005 to reflect its growing portfolio and position in the market. Through passion, hard work, positivity and cooperation, Ideo has found success with new products and customers without external funding, showing that perseverance is key for startups.
Do you want to get to know the most common problems in the e-commerce industry? Watch the above presentation and visit the website http://www.ideoagency.com/
This document summarizes the disadvantages of using a one-page website compared to a standard multi-page site. Statistics show that one-page sites generally see fewer returning visitors, new users, search hits, and time on site. They are also more difficult to track with analytics tools and do not allow for as much content, key phrases, or links to be built over time. In conclusion, one-page sites are harder to optimize and position in search engines compared to traditional multi-page sites.
Networking and Job Search with LinkedIn - WorkindenmarkMorten Vium
This document discusses using LinkedIn for networking and job searching. It recommends optimizing your LinkedIn profile by including tasks, responsibilities, results from past experiences, education, skills and a professional headline and photo. The document also recommends actively networking on LinkedIn by connecting with others, joining relevant groups, sharing useful knowledge and information, and monitoring discussions. Companies are increasingly using LinkedIn to research potential job candidates. An optimized profile and active networking can help users be discovered and connect with opportunities.
F&I Strategic Digital Management ProjectEgemen Serçe
This digital marketing plan presentation outlines a strategy for a new fitness brand called F+I. It includes sections on brand identity, target audience, objectives, content strategy, and consumer journey. The plan proposes using social media platforms like YouTube, Facebook, Twitter and blogs to build awareness, engage customers and drive sales. It also suggests email marketing, mobile apps, and search engine optimization to reach consumers at different stages of their journey and increase brand loyalty over time.
The document discusses social media customer relationship management (CRM). It recommends developing a social media CRM process that connects customer data across touchpoints, drives targeted and timely engagement with customers through social media monitoring and software, and measures engagement through analytics and key performance indicators to increase customer retention, acquisition, and ROI.
Guest lecture for Rotterdam Business School's MBA program on location based marketing. What is location based marketing and how can B2B companies use functionality like geotagging en 'check-ins' on social media like Instagram?
The document discusses how Generation Z will transform traditional financial services. It notes that banks need to adopt approaches used by companies like Uber, Apple, and Amazon to engage Gen Z customers. This will involve using gamification, personalization, simplification and designing branch networks for optimal customer experiences. The future of banking for Gen Z customers is described as an omni-channel approach allowing customers to choose the optimal channel.
This document provides information and advice about using the internet and social media to promote a business. It discusses the importance of having an online presence so that potential customers can find a business. It also warns about SEO scammers and suggests developing a marketing plan that incorporates both traditional and online marketing strategies, including reviewing a business's online presence, researching competitors, and updating marketing materials and images used online and offline. The document encourages businesses to connect meaningfully with customers through various online and offline channels.
My presentation from eMetrics Stockholm 2012, where I spoke about web analytics for non-commerce sites, focusing on the importance of how to communicate data and insights in order to get management buy-in and grow the awareness and understanding of how to use web-analytics with an organization.
When analyzing non-commerce sites you isn’t gifted with the two lovely and easy-to-understand metrics ‘orders’ and ‘revenue’, and if your site isn’t directly generating leads to sales department it is hard to keep the business focus on this area. Therefore I chose the subject to speak about how all of us working with non-commerce site should try set metrics into business context.
Instead of reporting on visits and time on site, segment your traffic and talk about how many users you have who promote you or your brand, how many interact/engage with it and so on. This helps you – and the business – moving focus from visitors and page views.
I share my idea of a simple framework, where the combination of traffic metrics, conversions and VOC.
This document discusses trends in web and social media in 2016. It emphasizes that websites and social media must be intuitive for consumers and should not require visitors to think too much. It also stresses the importance of speed and getting to the point quickly given people's shortening attention spans. Key elements for websites are mentioned like blogs, analytics, social media integration, calls to action, and easy navigation within 3 clicks. The document also highlights the rise of mobile and video on social media platforms and provides tips on landing pages, calls to action, and engaging with webmasters.
Nguyen Thi Do Quyen is a marketing professional with over 5 years of experience in marketing, sales, and business management. She holds an MBA in Finance and Marketing and a Bachelor's degree in Marketing Management. Her objective is to become a best manager by working intelligently and effectively. She has skills in logical thinking, creativity, public speaking, and the English language. Her work experience includes positions as a Product Manager, Sale Staff, and Marketing Manager where she improved sales, opened new customer channels, and gained experience in relationship building, marketing, and report writing. She is interested in music, travelling, and socializing.
A short Introduction to No-More Outsourcing ServicesNo-More
The No-More, Copenhagen-based, team helps consultants and business professionals to increase effiency and job satisfaction via our talent platform of vetted specialists.
This document contains a resume and cover letter for Andrei Verzes, a graphic designer from Baia Mare, Romania. The resume summarizes his education and qualifications, including degrees in economics and computer operations. It also lists his work experience in graphic design, marketing, and banking roles from 2008 to the present. His cover letter introduces himself and expresses his passion for graphic design and marketing. He notes his skills and willingness to learn, and asks to discuss potential collaboration with the company.
The document discusses how to increase sales through email marketing. It provides tips on common email marketing mistakes like focusing too much on yourself rather than the customer. A simple way to improve open and response rates is to use the word "still" in subject lines. Monthly e-newsletters are also highly effective for keeping your brand top of mind. The best way to build an email list is through your existing contacts and by offering incentives like free reports for email opt-ins on your website. Resources on trends in email marketing and tools like Mailchimp are provided to help readers get started.
This document is a curriculum vitae for Keishia Pather, a graphic designer. It includes her contact details, education history, skills in design software, work experience at publications and printing companies, and a current role at Colortone Repro House where she performs senior graphic design work including client liaison, design concepts, print production, and ensuring projects meet deadlines and quality standards. She has over 5 years of experience in graphic design, print production, and web design.
How Social Business Is Disrupting B2B Sales and MarketingCSRA, Inc.
Digital social networks change the economics of business relationships; here's how to understand the changes and use them to build your business and career.
Methods and tools used in the project. Analysis of the situation, surroundings, materials and customer needs. Service analysis, benchmarking, recommendations, communication strategy. Do you want to learn more? Visit the website http://www.ideoagency.com/
Modern PR in e-edition, integrated customer serviceIdeo Agency
54% of respondents browses different e-shops and reviews before buying online. See more statistics in the presentation and on the website http://www.ideoagency.com/
The most important criteria when selecting a developer company are: 94% reliability, 93% promptness and 90% warranty details. Check out http://www.ideoagency.com/ why it's so important.
Interactive solutions and web applications were Capital Plus' first projects in 2000, when internet connections were still expensive and websites were sometimes created without being online. As the company gained experience over 5 years, it expanded its offerings and changed its name to Ideo in 2005 to reflect its growing portfolio and position in the market. Through passion, hard work, positivity and cooperation, Ideo has found success with new products and customers without external funding, showing that perseverance is key for startups.
Do you want to get to know the most common problems in the e-commerce industry? Watch the above presentation and visit the website http://www.ideoagency.com/
This document summarizes the disadvantages of using a one-page website compared to a standard multi-page site. Statistics show that one-page sites generally see fewer returning visitors, new users, search hits, and time on site. They are also more difficult to track with analytics tools and do not allow for as much content, key phrases, or links to be built over time. In conclusion, one-page sites are harder to optimize and position in search engines compared to traditional multi-page sites.
Technological leap in the government officesIdeo Agency
Implementation of the system is not the end of contractor’s job. Post-implementation support, training for users / editors, warranty for the implemented solution are the next ones. Visit to website http://www.ideoagency.com/
Presentation that contains a series of statistics about the usage of the Internet by the Local Government Units in Poland. Check out the details on http://www.ideoagency.com/
Do you know that beside attractive offer and good services, very important is also customer feedback? Find out how you can manage complaints from our presentation. Please also visit our website http://www.ideoagency.com/
Mastering Local SEO for Service Businesses in the AI Era"" is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Can you kickstart content marketing when you have a small team or even a team of one? Why yes, you can! Dennis Shiao, founder of marketing agency Attention Retention will detail how to draw insights from subject matter experts (SMEs) and turn them into articles, bylines, blog posts, social media posts and more. He’ll also share tips on content licensing and how to establish a webinar program. Attend this session to learn how to make an impact with content marketing even when you have a small team and limited resources.
Key Takeaways:
- You don't need a large team to start a content marketing program
- A webinar program yields a "one-to-many" approach to content creation
- Use partnerships and licensing to create new content assets
Capstone Project: Luxury Handloom Saree Brand
As part of my college project, I applied my learning in brand strategy to create a comprehensive project for a luxury handloom saree brand. Key aspects of this project included:
- *Competitor Analysis:* Conducted in-depth competitor analysis to identify market position and differentiation opportunities.
- *Target Audience:* Defined and segmented the target audience to tailor brand messages effectively.
- *Brand Strategy:* Developed a detailed brand strategy to enhance market presence and appeal.
- *Brand Perception:* Analyzed and shaped the brand perception to align with luxury and heritage values.
- *Brand Ladder:* Created a brand ladder to outline the brand's core values, benefits, and attributes.
- *Brand Architecture:* Established a cohesive brand architecture to ensure consistency across all brand touchpoints.
This project helped me gain practical experience in brand strategy, from research and analysis to strategic planning and implementation.
Conferences like DigiMarCon provide ample opportunities to improve our own marketing programs by learning from others. But just because everyone is jumping on board with the latest idea/tool/metric doesn’t mean it works – or does it? This session will examine the value of today’s hottest digital marketing topics – including AI, paid ads, and social metrics – and the truth about what these shiny objects might be distracting you from.
Key Takeaways:
- How NOT to shoot your digital program in the foot by using flashy but ineffective resources
- The best ways to think about AI in connection with digital marketing
- How to cut through self-serving marketing advice and engage in channels that truly grow your business
Build marketing products across the customer journey to grow your business and build a relationship with your customer. For example you can build graders, calculators, quizzes, recommendations, chatbots or AR apps. Things like Hubspot's free marketing grader, Moz's site analyzer, VenturePact's mobile app cost calculator, new york times's dialect quiz, Ikea's AR app, L'Oreal's AR app and Nike's fitness apps. All of these examples are free tools that help drive engagement with your brand, build an audience and generate leads for your core business by adding value to a customer during a micro-moment.
Key Takeaways:
Learn how to use specific GPTs to help you Learn how to build your own marketing tools
Generate marketing ideas for your business How to think through and use AI in marketing
How AI changes the marketing game
Boost Your Instagram Views Instantly Proven Free Strategies.InstBlast Marketing
Supercars use advanced materials and tech for top-speed performance. Join Performance Car Exclusive to experience driving excellence.
https://instblast.com/instagram/free-instagram-views
Top Strategies for Building High-Quality Backlinks in 2024 PPT.pdf1Solutions Pvt. Ltd.
As we move into 2024, the methods for building high-quality backlinks continue to evolve, demanding more sophisticated and strategic approaches. This presentation aims to explore the latest trends and proven strategies for acquiring high-quality backlinks that can elevate your SEO efforts.
Visit:- https://www.1solutions.biz/link-building-packages/
Dive deep into the cutting-edge strategies we're employing to revolutionize our web presence in the age of AI-driven search. As Gen Z reshapes the digital realm, discover how we can bridge the generational divide. Unlock the synergistic power of PPC, social media, and SEO, driving unparalleled revenues for our projects.
Basic Management Concepts., “Management is the art of getting things done thr...DilanThennakoon
The managers achieve organizational objectives by getting work from
others and not performing in the tasks themselves.
Management is an art and science of getting work done through people.
It is the process of giving direction and controlling the various activities
of the people to achieve the objectives of an organization Management is a universal process in all organized, social and economic activities. Wherever
there is human activity there is management.
Management is a vital aspect of the economic life of man, which is an organized group activity. A
central directing and controlling agency is indispensable for a business concern. The productive
resources –material, labour, capital etc. are entrusted to the organizing skill, administrative ability
and enterprising initiative of the management. Thus, management provides leadership to a
business enterprise. Without able managers and effective managerial leadership the resources of
production remain merely resources and never become production. Management occupies such an
important place in the modern world that the welfare of the people and the destiny of the country
are very much influenced by it.
1.2 MEANING OF MANAGEMENT
Management is a technique of extracting work from others in an integrated and co-ordinated
manner for realizing the specific objectives through productive use of material resources.
Mobilising the physical, human and financial resources and planning their utilization for business
operations in such a manner as to reach the defined goals can be benefited to as management.
1.3 DEFINITION OF MANAGEMENT
Management may be defined in many different ways. Many eminent authors on the subject have
defined the term "management". Some of these definitions are reproduced below:
In the words of George R Terry - "Management is a distinct process consisting of planning,
organising, actuating and controlling performed to determine and accomplish the objectives by the
use of people and resources".
According to James L Lundy - "Management is principally the task of planning, co¬ordinating,
motivating and controlling the efforts of others towards a specific objective",
In the words of Henry Fayol - "To manage is to forecast and to plan, to organise, to command, to
co-ordinate and to control".
According to Peter F Drucker - "Management is a multipurpose organ that manages a business and
manages managers and manages worker and work".
In the words of J.N. Schulze - "Management is the force which leads, guides and directs an
organisation in the accomplishment of a pre-determined object".
In the words of Koontz and O'Donnel - "Management is defined as the creation and maintenance
of an internal environment in an enterprise where individuals working together in groups can
perform efficiently and effectively towards the attainment of group goals".
According to Ordway Tead - "Management is the process and agency which directs and guides the
operations of an organisation in realising of established aim
Unlock the secrets to creating a standout trade show booth with our comprehensive guide from Blue Atlas Marketing! This presentation is packed with essential tips and innovative strategies to ensure your booth attracts attention, engages visitors, and drives business success. Whether you're a seasoned exhibitor or a first-timer, these expert insights will help you maximize your impact and make a memorable impression in a crowded exhibition hall. Learn how to:
Design an eye-catching and inviting booth
Incorporate interactive elements that engage visitors
Use effective branding and visuals to reinforce your message
Plan your booth layout for maximum traffic flow
Implement technology to enhance the visitor experience
Create memorable experiences that leave a lasting impression
Transform your trade show presence with these proven tactics and ensure your booth stands out from the competition. Download the PDF now and start planning your next successful exhibit!
The Strategic Impact of Storytelling in the Age of AI
In the grand tapestry of marketing, where algorithms analyze data and artificial intelligence predicts trends, one essential thread remains constant — the timeless art of storytelling. As we stand on the precipice of a new era driven by AI, join me in unraveling the narrative alchemy that transforms brands from mere entities into captivating tales that resonate across the digital landscape. In this exploration, we will discover how, in the face of advancing technology, the human touch of a well-crafted story becomes not just a marketing tool but the very essence that breathes life into brands and forges lasting connections with our audience.
The advent of AI offers marketers unprecedented opportunities to craft personalized and engaging customer experiences, evolving customer engagements from one-sided conversations to interactive dialogues. By leveraging AI, companies can now engage in meaningful dialogues with customers, gaining deep insights into their preferences and delivering customized solutions.
Susan will present case studies illustrating AI's application in enhancing customer interactions across diverse sectors. She'll cover a range of AI tools, including chatbots, voice assistants, predictive analytics, and conversational marketing, demonstrating how these technologies can be woven into marketing strategies to foster personalized customer connections.
Participants will learn about the advantages and hurdles of integrating AI in marketing initiatives, along with actionable advice on starting this transformation. They will understand how AI can automate mundane tasks, refine customer data analysis, and offer personalized experiences on a large scale.
Attendees will come away with an understanding of AI's potential to redefine marketing, equipped with the knowledge and tactics to leverage AI in staying competitive. The talk aims to motivate professionals to adopt AI in enhancing their CX, driving greater customer engagement, loyalty, and business success.
Unlock the secrets to enhancing your digital presence with our masterclass on mastering online visibility. Learn actionable strategies to boost your brand, optimize your social media, and leverage SEO. Transform your online footprint into a powerful tool for growth and engagement.
Key Takeaways:
1. Effective techniques to increase your brand's visibility across various online platforms.
2. Strategies for optimizing social media profiles and content to maximize reach and engagement.
3. Insights into leveraging SEO best practices to improve search engine rankings and drive organic traffic.
Breaking Silos To Break Bank: Shattering The Divide Between Search And SocialNavah Hopkins
At Mozcon 2024 I shared this deck on bridging the divide between search and social. We began by acknowledging that search-first marketers are used to different rules of engagement than social marketers. We also looked at how both channels treat creative, audiences, bidding/budgeting, and AI. We finished by going through how they can win together including UTM audits, harvesting comments from both to inform creative, and allowing for non-login forums to be part of your marketing strategy.
I themed this deck using Baldur's Gate 3 characters: Gale as Search and Astarion as Social
Embark on style journeys Indian clothing store denver guide.pptxOmnama Fashions
Finding the perfect "Indian Clothing Store Denver" is essential for those seeking vibrant, authentic, and culturally rich attire in the heart of Colorado. Denver, a city known for its diverse culture and eclectic fashion scene, offers a variety of options for those in search of traditional and contemporary Indian clothing. Whether you're preparing for a wedding, festival, or cultural event, or simply wish to incorporate the elegance and beauty of Indian fashion into your wardrobe, discovering the right store can make all the difference.
From Hope to Despair The Top 10 Reasons Businesses Ditch SEO Tactics.pptxBoston SEO Services
From Hope to Despair: The Top 10 Reasons Businesses Ditch SEO Tactics
Are you tired of seeing your business's online visibility plummet from hope to despair? When it comes to SEO tactics, many businesses find themselves grappling with challenges that lead them to abandon their strategies altogether. In a digital landscape that's constantly evolving, staying on top of SEO best practices is crucial to maintaining a competitive edge.
In this blog, we delve deep into the top 10 reasons why businesses ditch SEO tactics, uncovering the pain points that may resonate with you:
1. Algorithm Changes: The ever-changing algorithms can leave businesses feeling like they're chasing a moving target. Search engines like Google frequently update their algorithms to improve user experience and provide more relevant search results. However, these updates can significantly impact your website's visibility and ranking if you're not prepared.
2. Lack of Results: Investing time and resources without seeing tangible results can be disheartening. The absence of immediate results often leads businesses to lose faith in their SEO strategies. It's important to remember that SEO is a long-term game that requires patience and consistent effort.
3. Technical Challenges: From site speed issues to complex metadata implementation, technical hurdles can be daunting. Overcoming these challenges is crucial for SEO success, as technical issues can hinder your website's performance and user experience.
4. Keyword Competition: Fierce competition for top keywords can make it hard to rank effectively. Businesses often struggle to find the right balance between targeting high-traffic keywords and finding less competitive, niche keywords that can still drive significant traffic.
5. Lack of Understanding of SEO Basics: Many businesses dive into the complex world of SEO without fully grasping the fundamental principles. This lack of understanding can lead to several issues:
Keyword Awareness: Failing to recognize the importance of keyword research and targeting the right keywords in content.
On-Page Optimization: Ignorance regarding crucial on-page elements such as meta tags, headers, and content structure.
Technical SEO Best Practices: Overlooking essential aspects like site speed, mobile responsiveness, and crawlability.
Backlinks: Not understanding the value of high-quality backlinks from reputable sources.
Analytics: Failing to track and analyze data prevents businesses from optimizing their SEO efforts effectively.
6. Unrealistic Expectations and Timeframe: Entrepreneurs often fall prey to the allure of quick fixes and overnight success. Unrealistic expectations can overshadow the reality of the time and effort needed to see tangible results in the highly competitive digital landscape. SEO is a long-term strategy, and setting realistic goals is crucial for success.
#SEO #DigitalMarketing #BusinessGrowth #OnlineVisibility #SEOChallenges #BostonSEO
How to Start Affiliate Marketing with ChatGPT- A Step-by-Step Guide (1).pdfSimpleMoneyMaker
Discover the power of affiliate marketing with ChatGPT! This comprehensive guide takes you through the process of starting and scaling your affiliate marketing business using the latest AI technology. Learn how to leverage ChatGPT to generate content ideas, create engaging articles, and connect with your audience through personalized interactions. From building your strategy and optimizing conversions to analyzing performance and staying updated with industry trends, this eBook provides everything you need to know to succeed in affiliate marketing. Whether you're a beginner looking to start your online business or an experienced marketer wanting to take your efforts to the next level, this guide is your roadmap to success in the world of affiliate marketing.
How to Start Affiliate Marketing with ChatGPT- A Step-by-Step Guide (1).pdf
The customer is always right
1. Nazwa przykładowego klienta
Propozycja współpracy
Thoughtful solutions
The customer is always right?
You don’t say!
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
2. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
3. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
4. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
5. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
6. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
8. 5 reasons why I
should order
something here
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
9. Bigger or smaller crisis can happen to your business
Everything depends on you how you deal with it
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
10. October 3rd
an unwanted offer
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
11. October 3rd
entry on the company’s
Facebook fanpage
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
12. October 3rd
an email message to the
spokesman
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
13. October 4th
submit the problem by
filling in the form
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
14. October 4th
we found it!
You will get the answer
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
15. October 9th
– please, be patient!
We promise to get in
touch!
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
16. October 15th
– still nothing…
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
17. 22.10
A letter! We apologize,
you're absolutely right…
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
37. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
38. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
39. The year of Mobile Apps
The year of RTB (Real-Time Bidding)
The year of the End of the World
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
40. The year of thinking!
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
41. Web 3.0 / Marketing 3.0
We need to be where the users are and follow them
Assist them when they expect it
Fulfill their needs in the first place
With good service, the sale will come by itself
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
42. • "Your" website / other web services
• Customized mailing / newsletter
• Mobile apps as well as text messaging
• Telephone calls when needed
• Other media tools
Let’s "surround" them with care
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
43. • Web 1.0 - we have an email address
• Web 2.0 - we respond to email messages from
the customers
• Web 3.0 - we reply the same day
Public administration
Łukasz Szymański - e-marketing specialist| InternetBeta 2012 | 27.09.2012
44. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
45. We want to serve customers in the best possible way.
We want to make their life easier, so we design new solutions. We want customers to
be happy to use it, because that is why we implement it.
Who do we often ask for the opinion?
• We know very well how something should work
• Traders will gladly tell you how to do it, because they have the best contact with
customers
• CEO of course knows best
Ok – damy radę!
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
46. This tool is intended for customers.
It should solve their problems
Only then they will be happy to use it.
We only operate this system / tool and if everything goes well, we will also benefit from
it. Why do we need the best system, if no one wants to use it?
Czy o czymś nie zapominamy?
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
47. Very often when implementing an intranet system the resistance among employees
appears. They are afraid they will not be able to handle it, that it is time absorbing, and
that it will have too much control over them…
Reasons for NOT using such a system can be as many potential
users.
In our company we have a duty to organize trainings.
Unfortunately, we have no influence on customers - that is why the first impression is
so important.
Wewnętrznie jest łatwiej
Łukasz Szymański, Specjalista ds. e-marketingu, Ideo Sp. z o.o. | Innowacyjne zarządzanie informacją o Kliencie w Energetyce | 31.05.2012
54. What limits us?
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
55. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
56. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
57. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
58. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
59. How does it work?
I did not drive before, so how do I know how to use it?
I got a user manual
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
60. Let’s add a little charm
The best driver is…
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
61. Interactive guide
training guide - "first start"
Directions on how to get home (weather, time of day,
distance)
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
62. I'm polite, I collect points
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
63. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
64. Sometimes a light bulb burns
Or some part is used…
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
65. Journey to the unknown
or a shorter trip
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
66. By providing care, the risk of "I did not know" is
reduced.
"System" takes care of providing information.
By means of www, a mobile app, SMS, email, a
car display, portals, etc.
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
67. Is it possible? Yes, of course!
You can build a positive brand image among your
customers.
It requires a lot of work, some bigger budgets and
you have to think it through, but it can be done.
There is only one 'but'...
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
68. You need to want to think
about customer needsin the same way that they think about it
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
69. • Am I not being followed too closely?
• Do they know more about me than I would want to?
• Do they know me better than I know myself?
• What about privacy and security?
"One more thing" but from a customer
perspective
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
70. Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012
71. Would you like to live more
comfortably?
Unfortunately, this involves sharing more
information about you.
Łukasz Szymański - E-Marketing Specialist| #e-biznes festiwal | 14.11.2012