This document summarizes the services provided by The B.O.S.S. Group Inc., a company that helps other companies engage customers through social and online media in order to increase sales. It discusses how social media marketing involves identifying ideal clients and engaging them through conversations. The B.O.S.S. Group designs websites and online portals, implements email and online marketing campaigns, and develops social media strategies. Case studies provide examples of how these services increased business for travel, media, and membership organizations. Credentials of the B.O.S.S. Group's leadership team are also included.