The Bigger Picture: Using UX to Understand Student Research
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Students rarely asked for help when conducting research and instead relied on love and breakup letters as well as facets. Ethnographic research including mapping, interviews, usability testing and observation revealed that students were motivated to find commonalities but did not see options for getting help, even when prompted, and preferred using facets to conduct research instead of seeking assistance.
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The Bigger Picture: Using UX to Understand Student Research
- 1. THE BIGGER PICTURE Using UX to Understand Student Research
- 6. RESULTS
- 11. RESULTS
- 13. Finding what we had in common http://bit.ly/1OaCf1P
- 17. RESULTS
- 18. NO ONE SAW HELP even with prompting
- 19. THEY USED FACETS surprising but true
- 20. WHAT’S IT ALL MEAN?
- 21. ETHNOGRAPHY HELPED US UNDERSTAND MOTIVATIONS even though we didn’t find a solution to make things easier