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“The 360º Leader”by John C. Maxwell Section 2 -The Challenges 360º Leaders Face(with personal assessments)Challenge #3. The Multi-Hat ChallengeChallenge #4. The Ego Challenge1
Facilitate a session on: 	Challenges 3 and 4, Section 2, from “The 360° Leader” by John C. Maxwell2Objectives
1) The TENSION Challenge:The Pressure of Being Caught in the Middle2) The FRUSTRATION Challenge:	Following an Ineffective Leader3) The MULTI-HAT Challenge:	One Head ... Many Hats4) The EGO ChallengeYou’re Often Hidden in the Middle5) The FULFILLMENT ChallengeLeaders Like the Front More Than the Middle6) The VISION ChallengeChampioning the Vision is More Difficult When You Didn’t Create it7) The INFLUENCE ChallengeLeading Others Beyond your Position is Not Easy3Section 2:  The Challenges 360º Leaders Face
43) The Multi-Hat ChallengeOne Head ... Many HatsDemands from Leaders at the TopLEADERS  IN THE MIDDLEDemands from CustomersExpectations from VendorsExpectations from Followers
List the “hats” that you are currently required to wear:53) The Multi-Hat ChallengeOne Head ... Many HatsPersonal Assessment
Remember that the hat sets the context when interacting with others63) The Multi-Hat ChallengeOne Head ... Many Hats – How to handle ...... If you change hats, keep in mind that the context changes. ... The goal often determines the role and the approach to take.
Define at least three roles you have as they relate to wearing various “hats”:A.B.C.73) The Multi-Hat ChallengeOne Head ... Many HatsPersonal Assessment
Don’t use one hat to accomplish a task required for another hat83) The Multi-Hat ChallengeOne Head ... Many Hats – How to handle ...... Take the time to cultivate each working relationship on its own terms, and act accordingly.
How can you determine what “hat” you need to wear in a given situation:93) The Multi-Hat ChallengeOne Head ... Many HatsPersonal Assessment
When you change hats, don’t change your personality103) The Multi-Hat ChallengeOne Head ... Many Hats – How to handle ...... Your attitude and behavior should be consistent and predictable with everyone. Otherwise, you won’t be trustworthy in the eyes of anyone you work with.
Under what circumstances are you most tempted to modify your personality to fit the situation?How could this adversely affect the level of trust others put in you?113) The Multi-Hat ChallengeOne Head ... Many HatsPersonal Assessment
Don’t neglect any hat you are responsible to wear123) The Multi-Hat ChallengeOne Head ... Many Hats – How to handle ...... If you are being asked to wear many hats by people in your organization, then you must be sure not to neglect any one of them.
What tools or tactics can you utilize to keep track of your various responsibilities?133) The Multi-Hat ChallengeOne Head ... Many HatsPersonal Assessment
Remain flexible143) The Multi-Hat ChallengeOne Head ... Many Hats – How to handle ...... There are so many demands on leaders in the middle of the organization, they can’t afford to be rigid; they need to be able to change hats at a moment’s notice.
How do you normally react to change?What can you do differently to become more flexible?153) The Multi-Hat ChallengeOne Head ... Many HatsPersonal Assessment
164) The EGO ChallengeYou’re often hidden in the middle... Leaders in the middle of the pack don’t get the credit they desire and often deserve ...The challenge is to be a team player and remain content while contributing.
Concentrate more on your duties than your dreams.174) The EGO ChallengeYou’re often hidden in the middle – How to handle ...... To find one who can play second fiddle with enthusiasm – that’s a problem.... if you consistently deliver the goods, you will be noticed. And more importantly, you will be content with the job you do even at those times when others don’t recognize your efforts.
Do you tend to focus more of your energy on promotion or production?Why?184) The EGO ChallengeYou’re often hidden in the middlePersonal Assessment
Appreciate the value of your position.194) The EGO ChallengeYou’re often hidden in the middle – How to handle ...Every position has value, but too often we don’t value that position. You make it important by valuing it.I didn’t actually build it myself. But it was based on an idea of mine.... If we focus on being some other place because we think it’s better, then we will neither enjoy where we are nor do what we must to succeed.
What I do adds value by:204) The EGO ChallengeYou’re often hidden in the middlePersonal Assessment
Find satisfaction in knowing the real reason for the success of a project214) The EGO ChallengeYou’re often hidden in the middle – How to handle ...... leaders who led their organizations quietly and humbly, were much more effective than flashy charismatic, high profile leaders... Good leaders understand they don’t really deserve all the credit for the success of an organization.  Success comes from the people who get the work done – especially the leaders in the middle of the organization.When you know you’re making a significant contribution, you need less external motivation.
I find satisfaction in my work because:224) The EGO ChallengeYou’re often hidden in the middlePersonal Assessment
Embrace the compliments of others in the middle of the pack234) The EGO ChallengeYou’re often hidden in the middle – How to handle ...Everyone enjoys kind words from the boss, and many seek them out. But the praise of a colleague who’s walked in your shoes really does mean more.
List a middle of the pack leader whom you will compliment today:244) The EGO ChallengeYou’re often hidden in the middlePersonal Assessment
Understand the difference between self-promotion and selfless promotion254) The EGO ChallengeYou’re often hidden in the middle – How to handle ...SELF-PROMOTIONSELFLESS PROMOTIONOthers firstBuild upShare informationGive creditPass the ballShare the ballMotivate othersMe firstMove upGuard informationTake creditHog the ball (star)Dodge the ball (blame)Manipulate othersI just want to help the team make beautiful music
What ideas, products, or services provided by your organization are so important that you would allow someone else to take credit for them even though you contributed?264) The EGO ChallengeYou’re often hidden in the middlePersonal Assessment
27Back up Slides
1) The POSITION Myth	“I can’t lead if I am not at the top”2) The DESTINATION Myth	“When I get to the top, then I’ll learn to lead”3) The INFLUENCE Myth	“If I were on top, then people would follow me”4) The INEXPERIENCE Myth	“When I get to the top, I’ll be in control”5) The FREEDOM Myth	“When I get to the top, I’ll no longer be limited”6) The POTENTIAL Myth	“I can’t reach my potential if I’m not the top leader”7) The ALL-OR-NOTHING Myth		“If I can’t get to the top, then I won’t try to lead”28Section 1) The Myths of Leading from the Middle of an Organization
1) The TENSION Challenge:The Pressure of Being Caught in the Middle2) The FRUSTRATION Challenge:Following an Ineffective Leader3) The MULTI-HAT Challenge:	One Head ... Many Hats4) The EGO Challenge	You’re Often Hidden in the Middle5) The FULFILLMENT ChallengeLeaders Like the Front More Than the Middle6) The VISION ChallengeChampioning the Vision is More Difficult When You Didn’t Create it7) The INFLUENCE Challenge	Leading Others Beyond your Position is Not Easy29Section 2)  The Challenges 360º Leaders Face
Lead yourself Exceptionally WellLighten your Leader’s LoadBe Willing to Do What Others Won’tDo More than Manage—Lead!Invest in Relational ChemistryBe Prepared Every time you Take your Leader’s Time (10x rule)Know When to Push and When to Back OffBecome a Go-To PlayerBe Better Tomorrow than you are Today30Section 3) Principles to Lead Up
Understand, Practice and Complete the Leadership LoopPut Completing Fellow Leaders Ahead of Competing with ThemBe a FriendAvoid Office PoliticsExpand Your Circle of AcquaintancesLet the Best Idea WinDon’t Pretend You’re Perfect31Section 4) Principles to Lead Across
Walk Slowly Through the HallsSee Everyone as a “10”Develop Each Team Member as a PersonPlace People in Their Strength ZonesModel the Behavior You DesireTransfer the VisionReward for Results32Section 5) Principles to Lead Down
A Leadership Team is More Effective Than Just One LeaderLeaders are Needed at Every Level of the OrganizationLeading Successfully at One Level is a Qualifier for Leading at the Next LevelGood Leaders in the Middle Make better Leaders at the Top360º Leaders Possess Qualities Every Organization Needs33Section 6) The Value of 360º Leaders

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The 360 leader Section 2 Challenges 3 and 4

  • 1. “The 360º Leader”by John C. Maxwell Section 2 -The Challenges 360º Leaders Face(with personal assessments)Challenge #3. The Multi-Hat ChallengeChallenge #4. The Ego Challenge1
  • 2. Facilitate a session on: Challenges 3 and 4, Section 2, from “The 360° Leader” by John C. Maxwell2Objectives
  • 3. 1) The TENSION Challenge:The Pressure of Being Caught in the Middle2) The FRUSTRATION Challenge: Following an Ineffective Leader3) The MULTI-HAT Challenge: One Head ... Many Hats4) The EGO ChallengeYou’re Often Hidden in the Middle5) The FULFILLMENT ChallengeLeaders Like the Front More Than the Middle6) The VISION ChallengeChampioning the Vision is More Difficult When You Didn’t Create it7) The INFLUENCE ChallengeLeading Others Beyond your Position is Not Easy3Section 2: The Challenges 360º Leaders Face
  • 4. 43) The Multi-Hat ChallengeOne Head ... Many HatsDemands from Leaders at the TopLEADERS IN THE MIDDLEDemands from CustomersExpectations from VendorsExpectations from Followers
  • 5. List the “hats” that you are currently required to wear:53) The Multi-Hat ChallengeOne Head ... Many HatsPersonal Assessment
  • 6. Remember that the hat sets the context when interacting with others63) The Multi-Hat ChallengeOne Head ... Many Hats – How to handle ...... If you change hats, keep in mind that the context changes. ... The goal often determines the role and the approach to take.
  • 7. Define at least three roles you have as they relate to wearing various “hats”:A.B.C.73) The Multi-Hat ChallengeOne Head ... Many HatsPersonal Assessment
  • 8. Don’t use one hat to accomplish a task required for another hat83) The Multi-Hat ChallengeOne Head ... Many Hats – How to handle ...... Take the time to cultivate each working relationship on its own terms, and act accordingly.
  • 9. How can you determine what “hat” you need to wear in a given situation:93) The Multi-Hat ChallengeOne Head ... Many HatsPersonal Assessment
  • 10. When you change hats, don’t change your personality103) The Multi-Hat ChallengeOne Head ... Many Hats – How to handle ...... Your attitude and behavior should be consistent and predictable with everyone. Otherwise, you won’t be trustworthy in the eyes of anyone you work with.
  • 11. Under what circumstances are you most tempted to modify your personality to fit the situation?How could this adversely affect the level of trust others put in you?113) The Multi-Hat ChallengeOne Head ... Many HatsPersonal Assessment
  • 12. Don’t neglect any hat you are responsible to wear123) The Multi-Hat ChallengeOne Head ... Many Hats – How to handle ...... If you are being asked to wear many hats by people in your organization, then you must be sure not to neglect any one of them.
  • 13. What tools or tactics can you utilize to keep track of your various responsibilities?133) The Multi-Hat ChallengeOne Head ... Many HatsPersonal Assessment
  • 14. Remain flexible143) The Multi-Hat ChallengeOne Head ... Many Hats – How to handle ...... There are so many demands on leaders in the middle of the organization, they can’t afford to be rigid; they need to be able to change hats at a moment’s notice.
  • 15. How do you normally react to change?What can you do differently to become more flexible?153) The Multi-Hat ChallengeOne Head ... Many HatsPersonal Assessment
  • 16. 164) The EGO ChallengeYou’re often hidden in the middle... Leaders in the middle of the pack don’t get the credit they desire and often deserve ...The challenge is to be a team player and remain content while contributing.
  • 17. Concentrate more on your duties than your dreams.174) The EGO ChallengeYou’re often hidden in the middle – How to handle ...... To find one who can play second fiddle with enthusiasm – that’s a problem.... if you consistently deliver the goods, you will be noticed. And more importantly, you will be content with the job you do even at those times when others don’t recognize your efforts.
  • 18. Do you tend to focus more of your energy on promotion or production?Why?184) The EGO ChallengeYou’re often hidden in the middlePersonal Assessment
  • 19. Appreciate the value of your position.194) The EGO ChallengeYou’re often hidden in the middle – How to handle ...Every position has value, but too often we don’t value that position. You make it important by valuing it.I didn’t actually build it myself. But it was based on an idea of mine.... If we focus on being some other place because we think it’s better, then we will neither enjoy where we are nor do what we must to succeed.
  • 20. What I do adds value by:204) The EGO ChallengeYou’re often hidden in the middlePersonal Assessment
  • 21. Find satisfaction in knowing the real reason for the success of a project214) The EGO ChallengeYou’re often hidden in the middle – How to handle ...... leaders who led their organizations quietly and humbly, were much more effective than flashy charismatic, high profile leaders... Good leaders understand they don’t really deserve all the credit for the success of an organization. Success comes from the people who get the work done – especially the leaders in the middle of the organization.When you know you’re making a significant contribution, you need less external motivation.
  • 22. I find satisfaction in my work because:224) The EGO ChallengeYou’re often hidden in the middlePersonal Assessment
  • 23. Embrace the compliments of others in the middle of the pack234) The EGO ChallengeYou’re often hidden in the middle – How to handle ...Everyone enjoys kind words from the boss, and many seek them out. But the praise of a colleague who’s walked in your shoes really does mean more.
  • 24. List a middle of the pack leader whom you will compliment today:244) The EGO ChallengeYou’re often hidden in the middlePersonal Assessment
  • 25. Understand the difference between self-promotion and selfless promotion254) The EGO ChallengeYou’re often hidden in the middle – How to handle ...SELF-PROMOTIONSELFLESS PROMOTIONOthers firstBuild upShare informationGive creditPass the ballShare the ballMotivate othersMe firstMove upGuard informationTake creditHog the ball (star)Dodge the ball (blame)Manipulate othersI just want to help the team make beautiful music
  • 26. What ideas, products, or services provided by your organization are so important that you would allow someone else to take credit for them even though you contributed?264) The EGO ChallengeYou’re often hidden in the middlePersonal Assessment
  • 28. 1) The POSITION Myth “I can’t lead if I am not at the top”2) The DESTINATION Myth “When I get to the top, then I’ll learn to lead”3) The INFLUENCE Myth “If I were on top, then people would follow me”4) The INEXPERIENCE Myth “When I get to the top, I’ll be in control”5) The FREEDOM Myth “When I get to the top, I’ll no longer be limited”6) The POTENTIAL Myth “I can’t reach my potential if I’m not the top leader”7) The ALL-OR-NOTHING Myth “If I can’t get to the top, then I won’t try to lead”28Section 1) The Myths of Leading from the Middle of an Organization
  • 29. 1) The TENSION Challenge:The Pressure of Being Caught in the Middle2) The FRUSTRATION Challenge:Following an Ineffective Leader3) The MULTI-HAT Challenge: One Head ... Many Hats4) The EGO Challenge You’re Often Hidden in the Middle5) The FULFILLMENT ChallengeLeaders Like the Front More Than the Middle6) The VISION ChallengeChampioning the Vision is More Difficult When You Didn’t Create it7) The INFLUENCE Challenge Leading Others Beyond your Position is Not Easy29Section 2) The Challenges 360º Leaders Face
  • 30. Lead yourself Exceptionally WellLighten your Leader’s LoadBe Willing to Do What Others Won’tDo More than Manage—Lead!Invest in Relational ChemistryBe Prepared Every time you Take your Leader’s Time (10x rule)Know When to Push and When to Back OffBecome a Go-To PlayerBe Better Tomorrow than you are Today30Section 3) Principles to Lead Up
  • 31. Understand, Practice and Complete the Leadership LoopPut Completing Fellow Leaders Ahead of Competing with ThemBe a FriendAvoid Office PoliticsExpand Your Circle of AcquaintancesLet the Best Idea WinDon’t Pretend You’re Perfect31Section 4) Principles to Lead Across
  • 32. Walk Slowly Through the HallsSee Everyone as a “10”Develop Each Team Member as a PersonPlace People in Their Strength ZonesModel the Behavior You DesireTransfer the VisionReward for Results32Section 5) Principles to Lead Down
  • 33. A Leadership Team is More Effective Than Just One LeaderLeaders are Needed at Every Level of the OrganizationLeading Successfully at One Level is a Qualifier for Leading at the Next LevelGood Leaders in the Middle Make better Leaders at the Top360º Leaders Possess Qualities Every Organization Needs33Section 6) The Value of 360º Leaders

Editor's Notes

  1. Have people in the class read the items in the quotesAsk for a show of hands
  2. Have people in the class read the items in the quotesAsk for a show of hands