Catherine C. M. Teti is a seasoned public and private sector leader with over 30 years of experience managing information programs and achieving organizational efficiencies. She currently serves as the Managing Director of Knowledge Services at the US Government Accountability Office, where she oversees privacy, information governance, and other programs. Previously she held leadership roles at the US Department of Commerce, Office of Thrift Supervision, and other organizations.

1. CATHERINE C. M. TETI
13317 Jasper Court Telephone: 703-802-9668 (H)
Fairfax, VA 22033 202-512-9255 (O)
cmteti@aol.com 703-403-7645 (C)
SUMMARY: A seasoned public and private sector leader with demonstrated experience achieving
organizational efficiencies through improved productivity and innovative approaches.
CLEARANCES: US Government – Top Secret
EMPLOYMENT HISTORY:
US Government Accountability Office (GAO) 2001 - Present
Managing Director, Knowledge Services, Chief Agency Privacy Officer
 Direct a diverse, multi-million dollar portfolio of agency-wide programs ranging from privacy policy
and compliance and information governance to agency publications and general operational support
services. Responsibilities include policy, strategic planning, and budget and operational oversight.
 Agency advisory boards and committees: IT Investment, Enterprise Architecture Oversight, Web
Oversight, Professional Practices (GAO quality inspections and peer review)
 Stakeholder, information management performance reviews conducted by GAO’s IT audit team
 Phased-out GAO’s internal printing plant, realizing agency savings of $600,000.
 Facilitated GAO’s transition to electronic dissemination of GAO products: realized annual savings ~
$400,000.
 Developed and implemented a joint sales agreement with GPO that resulted in ~$350,000 in annual
savings to GAO.
 Reduced staff/contract support by ~28% and operational budget by 25%, while improving production
efficiency and enhancing level of information management services
 Eased compliance burden on agency staff by simplifying GAO’s records retention schedules.
Leveraged GAO’s document management system to implement an agency-wide electronic records
management system.
 Enhanced usability of GAO web site through implementation of corporate taxonomy/categorization
tools to enhance accessibility and reusability and a governance structure to support the use and
appropriate management of new media, including YouTube, Twitter, and iTunes. The enhanced site
has realized significantly higher ASCI customer satisfaction scores.
US Department of Commerce, Director, Office of Administrative Operations 1998 – 2001
 Responsible for policy, oversight, and strategic planning for headquarters administrative operations
programs, with an annual operating budget in excess of $9.6 million. Operational areas included
accountable property, publications, reprographics, mail and special delivery services, fleet
management, photocopy management, and conference and audio visual support services.
 Departmental liaison with the Joint Committee on Printing (JCP), the Government Printing Office
(GPO) and the Office of Management and Budget (OMB) on printing/publishing matters.
 Oversaw reference and research services (traditional and electronic) for Department Headquarters
(Herbert C. Hoover Building) and the USA Trade Center.
 Initiated an in-depth examination of present working capital fund (WCF) charge back assumptions
and proposed preliminary suggestions for revising the charge back methodology.
 Directed electronic forms conversion effort and initiatives to automate property life cycle
management.
Office of Thrift Supervision (OTS), US Department of the Treasury 1994 - 1998
Director, Records Management & Information Policy
 Directed OTS’ information management and agency support programs, ranging from Freedom of
Information (FOIA), Privacy Act, and records policy and compliance to agency publications,
reference, and general operational services.
 Established and implemented policy and procedures for OTS’ public information, information
management, and Internet/Web programs; chaired the OTS Web Strategy Committee.

2. CATHERINE C. M. TETI Page 2
 Served as a member of the Communications Subcommittee of the Treasury CFO Council. Counseled
the Executive Director, Administration, on matters relating to the subcommittee.
 Liaison with Treasury and other governmental agencies (FDIC, OCC, FRB, Justice, NARA) on
public information and information management issues.
 Oversaw compliance with the requirements of the Paperwork Reduction Act of 1995 (PRA).
 Revised workflow and functional responsibilities to accommodate 20% staff reduction while
maintaining and improving the level of information services.
 Developed a strategy and prototype for an automated records tracking system; to “centralized” access
to information and automated records retention and archiving.
American Management Systems, Inc. (AMS), Project Manager 1990 - 1994
Strategica, Inc., Business Area Manager 1987 - 1990
US Synthetic Fuels Corporation (SFC), Director of Public Disclosure 1981 - 1986
US Department of Justice, Antitrust Division, Asst Chief, Legal Procedure Unit 1975 - 1981
PROFESSIONAL ASSOCIATIONS – ADVISORY BOARDS
 AIIM (ECM professional association) - National Capital Chapter advisory board, former member,
Emerging Technologies Technical Advisory Group (EmTAG) – 2005-2011
 ARMA (Records management professional association) - professional member
 Professional development advisory boards - 1125 Group annual knowledge management conference,
DGI seminars – records management and electronic discovery
 Member, Honors College Advisory Board, Kent State University, 2008 – Present
 Member, Electronic Records Working Group (ERWG), 1997 - 1998
 Co-chair, Electronic Records Management Working Group, Integrated Service Panel, 1996-1997
 President, National Board of Directors, Kent State University Alumni Association, 1994-1995
 Member, National Board of Directors, Kent State University Alumni Association, 1987-1996
 President, American Society of Access Professionals (ASAP), 1982 and 1986
PRESENTATION EXAMPLES
 Invited by the Government of Canada, “GAO’s Transition to Electronic Records Management”,
Canada’s 2006 IM Day
 “Maintaining, Preserving & Disposing of Data on Social Media & Cloud Computing Platforms”,
December 1, 2011, eDiscovery Readiness for Government conference (sponsored by Worldwide
Business Research)
 “Making the Case for Compliant and Efficient Information Management”, September 20, 2011,
Federal Computer Week Seminar – Using Content Management to Detect and Prevent Fraud
 “Transparency, Accountability, Privacy, and the Role of RIM - A view from the people who live in
the glass house”, September 15, 2010, ARMA Metropolitan Maryland Chapter
SELECT HONORS:
 2009 Big Picture Award– GAO’s Congressional & Presidential Transition Web Site Team
 Distinguished Honors Alumna Award, Kent State University Honors College, 1999
 Distinguished Service Award, Kent State University Alumni Association, 1998
 Award of Excellence in Administration, Office of Thrift Supervision, 1997
 Founders Award, American Society of Access Professionals (ASAP), 1990
EDUCATION: B.A., summa cum laude with departmental honors, Kent State University
Graduate Studies, management & information systems technology, The George
Washington University