1. C. CHASE MCCARTHY
Street Address City, State, Zip Code Phone: (813) 220-7883 chasemccarthy@hotmail.com
SSN: XXX-XX-XXXX Citizenship: U.S. Federal Status: N/A Veteran Preference: N/A
SMITHSONIAN INSTITUTION
CHIEF INFORMATION OFFICER SY-2210 99
JOB ANNOUNCEMENT: EX-11-27
Chief Operations & Information Officer with 18 years of experience of progressive,
professional experience in private, governmental, and educational environments. I am a take-
charge professional offering solid experience in Information Technology (IT) strategies and the
operations of companies in the U.S. and abroad. Excellent communications and interpersonal
skills; reputation as an effective leader. Task-oriented and precise-with high performance
standards. Culturally competent, capable of employing and working with a wide range of
personalities, ethnicities, nationalities, religions, sexual-orientations, and beliefs. Able to
coordinate and plan projects from concept to conclusion. Ability to provide guidance and
clarification to IT and Information Systems (IS) personnel on IT initiatives, security, and web
services. Supportive, persistent, prompt, and thorough in the completion of assigned tasks.
Highly-proficient in the development, implementation, maintenance, enhancement, and
operation of information systems.
SKILLS
Executive Level Management & Planning
Resource Management
Contract Negotiations
Interpersonal Communications
Infrastructure Design & Development
Staff Recruitment & Retention
Oral & Written Presentations
Global Operations
Orientation & On-Boarding
Large Scale Deploys
Performance Management
Process Improvements & Best Practices
EEO/Affirmative Action HR Policies &
Procedures
Systems Architecture
Global IT/IS Management
Work with senior management to create HR policies and procedures; recruit employees;
create group benefits databases; and develop orientation, training and incentive programs.
Manage leave-of-absence programs and personnel records; administer benefits enrollment
and programs; administer Human Resource (HR) budget; and handle HR generalist
workplace issues.
Expert skill in resolving conflicts and issues with customers constructively and
appropriately.
Knowledge of common and specialized methods, rules, regulations, and principles to
administration.
Build solid, valuable relationships with coworkers, board of directors, governmental officials,
communicating well and orally and in writing.
Global responsibility for non-commerce web platforms. Create and lead committees for IT
governance, and participate in strategy planning committees.
Create a governance model with broad-based line and senior management support for
managing a corporate portal.
2. C. CHASE MCCARTHY Phone: (XXX) XXX-XXXX Page 2
RELATED EXPERIENCE
Chief Operations Officer 03/2010- Present
Address: Hours per week: 40
Supervisor: Phone: XXX-XXX-XXXX Starting Salary (USD):
Supervisor may be contacted Ending Salary (USD):
Develop and incorporate business foundation and processes to support Technology Company.
Build and maintain development of U.S. office with focus on creating strategic sales, marketing,
relationship management, and implementation/customer care services to effectively compliment
Europe technology center.
• Developed aggressive growth model for company which effectively addressed all aspects of
sales/operational needs.
• Selected as Chairman of a 4-person management board with responsibility for leading and
coordinating necessary changes.
• Created and facilitated formalized approach in strategic planning and daily operations which
enabled company to better manage capital investment decisions and scale growth.
• Directed and coordinated organization's financial and budget activities to fund operations,
maximize investments, and increase efficiency.
• Reviewed financial statements, sales and activity reports, and other performance data to
measure productivity and goal achievement, and to determine areas needing cost reduction
and program/project improvements.
Global Chief Information Officer 01/2007- 03/2009
Stanford Financial Group Global Management, LLC
Christiansted, VI US
Hours per week: 50
Supervisor: Phone: XXX-XXX-XXXX Starting Salary (USD):
Supervisor may be contacted: Ending Salary (USD):
Hired by the Chairman to provide Stanford with world class enterprise systems, rationalize
capital improvement, and to optimize the current existing portfolio of services across the variety
of businesses under Stanford. On request of Chairman, I created regional management teams
and a flexible governance style that permitted local, “entrepreneurial” business operations while
maintaining optimal business systems and processes necessary for global management,
competitive advantage and cost efficiencies.
• Drove through several multi-discipline initiatives to deploy platforms and policies
surrounding security, disaster recovery, web portal platform as well as infrastructure
investment opportunities.
• Communicated with a diverse group of staff and team members using a high degree of tact
and diplomacy.
• Established and directed the strategic long-term goals, policies and procedures for IT
department.
• Reported directly to Chairman, R. Allen Stanford. Led a team of 8 direct report staff,
coordinated with 4 regional heads, and led a team of 153 IT employees globally.
• Global 2008 OPEX budget of over $25 million U.S. dollars. Global 2008 CAPEX budget of
over $19 million U.S. dollars.
• Led e-Services Portal initiative as common platform for basic business services used by
Stanford offices.
• Global Projects: Wealth Platform: Odyssey. Core Banking Platform: Temenos T24. ERP:
Oracle. Content and Document Management, Identity Management, Business Continuity,
ITIL Operations Model, and Web Port.
• Opened the global office as the Chief Information Officer (CIO) and acting Chief Operating
Officer (COO) along with the Global Human Resource (HR) Director.
3. C. CHASE MCCARTHY Phone: (XXX) XXX-XXXX Page 3
• Led regional technology leaders on global programs and regional coordination. Responsible
for reorganizing global data center plan, saving millions in infrastructure costs.
• Initiated key change on direction of Wealth/Portfolio Platform toward regional SaaS solutions
which included renegotiating all global contracts saving on license costs, improving terms of
service and arranging for local invoicing to avoid international taxes for LATAM businesses.
Chief Operating Officer 01/2007- 02/2008
Island Club, LLC., Christiansted, VI, U.S. Hours per week: 40
Supervisor: Phone: XXX-XXX-XXXX Starting Salary (USD):
Supervisor may be contacted Ending Salary (USD):
In addition to the CIO duties, joined the group as COO for a $1.3 billion resort/club
development in Antigua-Barbuda. Worked with construction management firms, architects,
project managers and over 52 scientists including the Deans from University of Miami,
Rosenstiel School, and Texas A&M University, the College of Geological Science. Ceased work on
Senior Manager, Group Information Systems & Web Solutions 01/2003- 11/2006
Amadeus IT Group, Madrid, Spain Hours per week: 45
Supervisor: Phone: XXX-XXX-XXXX Starting Salary (EUR):
Supervisor may be contacted Ending Salary (EUR):
As Senior Manager of IS and Web Solutions, I held world headquarters IS responsibility, and
global responsibility for non-commerce web platforms. Created and led committees for IT
governance and participated in strategy committees. Reported to Chief Financial Officer (CFO) in
Madrid and Director for Group Information Systems in Nice, France. I led a team of 5 direct
report staff, and 28 indirect reporting team members. Maintained a budget of 3.3 million Euros
operational and 0.6 million Euros capital investment.
• Implemented major communication/coaching campaign to ensure users take full advantage
of internal IT services improving productivity on some systems by more than 600%.
• Led Knowledge Management Task Force for new user systems (2007). Co-led on “IT Group as
Business Partner” initiative for company.
• Led e-Services Portal Initiative providing common platform for basic business services used
by branch offices.
• I was the management lead for Corporate Projects: Content Management System, Single-
Sign-On, Identity Management System, Business Continuity, ITIL Operations Model, HR
Process Change, Enterprise Search & KM Portal, etc.
• Effectively led a complete overhaul of corporate portal and local intranet management
moving from local repetitive resources to cross-site functional teams.
• Led on ISO9000 Quality Award winning project lifecycle process.
• Created a governance model with broad-based line and senior management support for
managing a corporate portal. Implemented a global project request and prioritization system
ensuring the company unified development efforts and improved value for the business as a
whole.
• Reduced costs and resources for IS group by 8% year on year for three years while adding
new services such as collaboration systems fostering virtual teams and matrix organizations.
• Sponsored and mentored ITIL Service Management framework deployment for office
automation group.
Manager, Web Communications 01/2000- 01/2003
Amadeus Global Travel Distribution, SA, Madrid, Spain Hours per week: 45
Supervisor: Phone: XXX-XXX-XXXX Starting Salary (EUR):
Supervisor may be contacted Ending Salary (EUR):
4. C. CHASE MCCARTHY Phone: (XXX) XXX-XXXX Page 4
As the Web Communications Manager, my primary responsibilities were project development
and global services such as workflows, directories, document management, security
management, as well as enterprise architectural issues for web-based services integration.
Policy responsibilities included global governance, project administration guidelines, and budget
consolidation processes for internal IT. Reported to Group Director of Information Systems –
Nice, France.
• Led significant changes in the integration of a corporate directory across multiple IT teams
and sites.
• With Marketing Manager, carried out significant communications and presentations to sites
and employees explaining the formation of web governance and its cost savings for the
company.
• Prepared project status reports by collecting, analyzing, and summarizing information and
trends.
• Developed and updated project plans for information technology projects including
information such as project objectives, technologies, systems, information specifications,
schedules, funding, and staffing.
• Successfully negotiated with many sites and teams to adopt guidelines and standards.
• Assisted in the development of implementation plans that include analyses such as cost-
benefit or return on investment (ROI).
Systems Communication Section Head 07/19988- 01/2000
Amadeus Global Travel Distribution, SA, Madrid, Spain Hours per week: 45
Supervisor: Phone: XXX-XXX-XXXX Starting Salary (EUR):
Supervisor may be contacted Ending Salary (EUR):
As Systems Communication Section Head, I led a 4 person technical team in special projects
involving messaging systems, telephony and mobile communication technology. Prepared
budget and participated in group level project teams. Reported to Manager for Information
Systems, Madrid.
• Developed first truly corporate directory infrastructure and policies for maintenance.
• Established strong working relationships with other sites which had previously worked in
isolation.
• Stayed abreast of advances in technology.
• Met with department heads, managers, supervisors, vendors, and others, to solicit
cooperation and resolve problems.
• Consulted with users, management, vendors, and technicians to assess computing needs
and system requirements.
• Developed computer information resources, providing for data security and control, strategic
computing, and disaster recovery.
• Evaluated data processing proposals to assess project feasibility and requirements.
Owner-Chief Executive Officer 01/1993- 07/1998
MCC Services, Berlin, Germany, Madrid Spain, Boston, Mass.
U.S.A.
Hours per week: 70
Supervisor: N/A Phone: XXX-XXX-XXXX Starting Salary (EUR):
Supervisor may be contacted Ending Salary (EUR):
Founded computer business to provide IT services and multimedia presentations for architects
and engineers in the Berlin, Frankfurt, and Cologne areas of Germany.
In August, 1996, moved to Spain and provided similar services to various customers in Madrid.
• Took on 6 month project in Boston area with another consultancy, Teamwork Intermedia,
providing services for Rockwell Engineering and IRIS before returning to Spain.
Technology Lead and Architect 12/1992- 07/1996
5. C. CHASE MCCARTHY Phone: (XXX) XXX-XXXX Page 5
BÜRO PROF. O.M. Ungers, Berlin, Brandenburg Germany Hours per week: 60
Supervisor: Phone: XXX-XXX-XXXX Starting Salary (EUR):
Supervisor may be contacted Ending Salary (EUR):
As the Technology Lead and Architect, I transformed the Berlin office from a paper-based project
system to a computer-aided design (CAD) system, including standards and workflows for
optimal project delivery. Established communication and collaboration systems for the offices in
Berlin, Frankfurt and Cologne to use combined resource pool for improved competition and
project deadline completion. Successfully implemented infrastructure and systems in order to
complete 3 large projects in Berlin with total construction budgets exceeding 3.000.000.000
(three billion) DM.
EDUCATION
University of Chicago, Booth Graduate School of Business
Barcelona, Singapore, Chicago, IL U.S.
Master’s Degree - 04/2006
Princeton University
Princeton, N.J., U.S.
Master’s Degree - 06/1992
Masters in Architecture with emphasis in Graphic Visualization and Design
University of California, Berkeley
Berkeley, CA, U.S.
Bachelor’s Degree - 12/1986
Major: Environmental Design and English (dual degrees)
AFFILIATIONS
St. Croix Historical Society- Vice-Chairman of the Board
AWARDS & HONORS
2006 – Chief Information Officer (CIO) Magazine – Ones to Watch Award
2006 - Internal ISO 9000 Quality Award for Global Legal Documentation Workspace
2003 - Norman (Jakob) Nielsen Award for Top 10 Corporate Intranets – Amadeus Intranet –
Opera
2003 - Internal ISO 9000 Quality Award for Project Delivery Cycle
1989 - Princeton Fellowship for Graduate Studies 1989 – 1992
OF NOTE
Languages Spoken: German (Novice), Spanish (Advanced)
Languages Written: German (Novice), Spanish (Advanced)
Languages Read: German (Intermediate), Spanish (Advanced)