TEMptation August 2009
•Download as PPT, PDF•
0 likes•118 views
The document discusses benchmarking telecom services using data from the iTEMize application to show clients how their costs compare to similar companies and identify opportunities for savings. It provides an example of a client that uncovered potential annual savings of $858,000 through benchmarking and highlights how benchmarking can validate cost savings, justify ongoing service, and strengthen relationships with carriers and partners.
Report
Share
Report
Share
![[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Recommended
Measuring Customer level profitability & Price formation in Telcos
This document discusses measuring customer level profitability and price formulation in telecommunication companies. It outlines several key steps in tariff development, including predicting revenue impact, competition analysis, and margin analysis for both sales and costs. The document emphasizes measuring customer level earnings (CEBITDA) instead of just revenues to better understand profitability. Calculating CEBITDA requires inputs from multiple departments and accurately attributing network costs. Challenges include regulatory constraints, margin squeezing by competitors, and lack of comprehensive cost/profitability analysis. The document concludes that digital transformation strategies around technology adaptation, partnerships, AI, IoT can help telcos adapt and generate new revenue streams.
General Presentation
Abilita is the largest independent telecommunications consulting firm in North America, with 47 offices serving over 2000 clients. It provides unbiased analysis of clients' voice, data, wireless, and other systems to identify cost savings. Abilita's services typically save clients an average of 25% on their telecom expenses, with a guaranteed 10-15% return on investment for clients who use Abilita's contingency services. The telecom industry experiences constant changes, mergers, bankruptcies and other turmoil that leads to billing errors and overspending by companies.
Telecommunications Assistance
This lide gives you an overview of the many Telecom services available to you via Bottom Line Solutions
All About Telecom Expense Management
This document summarizes TTI's telecom expense management (TEM) software and services. It states that TTI is ranked #1 for reporting and analysis of fixed and wireless expenses. It promotes TTI's WinBill software, noting it delivers average annual savings of 9-12% of telecom spending and has a 400% average ROI. Customer testimonials praise the software's reporting, ROI, support, and savings. The document encourages contacting TTI to calculate potential savings.
Is for competitive advantage
The document discusses how competitive strategy determines business processes and information systems structure to provide competitive advantages. It mentions new wireless payment technologies that could threaten traditional phone companies and questions what counterstrategies they could use. Porter's five forces model is referenced in relation to barriers to entry and switching costs for the new technology. The value of collaboration systems is also discussed.
Parking Management In 2009
The document discusses factors to consider when choosing a parking operator. It outlines 4 major parking companies that provide services like hotel parking, valet, commercial parking and more. While their core services are similar, operators differ in accounting practices, auditing, customer service, marketing, revenue enhancement, and cost reduction. The document provides details on these areas and advises choosing an operator based on accounting flexibility, auditing capabilities, strong customer service policies and training, effective marketing tailored to budget and needs, and experience enhancing revenue and reducing expenses. It also notes trends in 2009 like minimum wage increases, potential for increased parking rates and taxes, and importance of good customer service and amenities.
Benefit to Manufacturers Utilizing an EERA Accredited Representative
Being a member of Electrical Equipment Representatives Association (EERA) is an unrivaled value to any manufacturers looking for quality representation. Please see this brochure designed to show our unique expertise and the values that manufacturers would find in working with EERA Representatives.
T Mize Telecom Bill Reviews
T-Mize offers telecom expense management services to help lower clients' operating expenses related to telecommunications. Their services include auditing phone bills and contracts to find savings, with no upfront cost to clients. T-Mize aims to have the savings from correct billing errors and negotiated rate reductions pay for the cost of their services. They partner with other IT solution providers and can offer additional services like voice, internet, wireless, backup and disaster recovery.
Recommended
Measuring Customer level profitability & Price formation in Telcos
This document discusses measuring customer level profitability and price formulation in telecommunication companies. It outlines several key steps in tariff development, including predicting revenue impact, competition analysis, and margin analysis for both sales and costs. The document emphasizes measuring customer level earnings (CEBITDA) instead of just revenues to better understand profitability. Calculating CEBITDA requires inputs from multiple departments and accurately attributing network costs. Challenges include regulatory constraints, margin squeezing by competitors, and lack of comprehensive cost/profitability analysis. The document concludes that digital transformation strategies around technology adaptation, partnerships, AI, IoT can help telcos adapt and generate new revenue streams.
General Presentation
Abilita is the largest independent telecommunications consulting firm in North America, with 47 offices serving over 2000 clients. It provides unbiased analysis of clients' voice, data, wireless, and other systems to identify cost savings. Abilita's services typically save clients an average of 25% on their telecom expenses, with a guaranteed 10-15% return on investment for clients who use Abilita's contingency services. The telecom industry experiences constant changes, mergers, bankruptcies and other turmoil that leads to billing errors and overspending by companies.
Telecommunications Assistance
This lide gives you an overview of the many Telecom services available to you via Bottom Line Solutions
All About Telecom Expense Management
This document summarizes TTI's telecom expense management (TEM) software and services. It states that TTI is ranked #1 for reporting and analysis of fixed and wireless expenses. It promotes TTI's WinBill software, noting it delivers average annual savings of 9-12% of telecom spending and has a 400% average ROI. Customer testimonials praise the software's reporting, ROI, support, and savings. The document encourages contacting TTI to calculate potential savings.
Is for competitive advantage
The document discusses how competitive strategy determines business processes and information systems structure to provide competitive advantages. It mentions new wireless payment technologies that could threaten traditional phone companies and questions what counterstrategies they could use. Porter's five forces model is referenced in relation to barriers to entry and switching costs for the new technology. The value of collaboration systems is also discussed.
Parking Management In 2009
The document discusses factors to consider when choosing a parking operator. It outlines 4 major parking companies that provide services like hotel parking, valet, commercial parking and more. While their core services are similar, operators differ in accounting practices, auditing, customer service, marketing, revenue enhancement, and cost reduction. The document provides details on these areas and advises choosing an operator based on accounting flexibility, auditing capabilities, strong customer service policies and training, effective marketing tailored to budget and needs, and experience enhancing revenue and reducing expenses. It also notes trends in 2009 like minimum wage increases, potential for increased parking rates and taxes, and importance of good customer service and amenities.
Benefit to Manufacturers Utilizing an EERA Accredited Representative
Being a member of Electrical Equipment Representatives Association (EERA) is an unrivaled value to any manufacturers looking for quality representation. Please see this brochure designed to show our unique expertise and the values that manufacturers would find in working with EERA Representatives.
T Mize Telecom Bill Reviews
T-Mize offers telecom expense management services to help lower clients' operating expenses related to telecommunications. Their services include auditing phone bills and contracts to find savings, with no upfront cost to clients. T-Mize aims to have the savings from correct billing errors and negotiated rate reductions pay for the cost of their services. They partner with other IT solution providers and can offer additional services like voice, internet, wireless, backup and disaster recovery.
E245 dcveritas week6
This document discusses potential distribution channels for a new vertical axis wind turbine product designed for street lamps. It considers selling directly to consumers but finds it not viable due to high customer acquisition costs. Selling through large retail stores is also deemed not suitable due to low volume needs. The document recommends partnering with local governments and utilities which have strong needs and budgets to reduce electricity costs. It outlines a business plan to work with these commercial and municipal customers directly through developing regulatory approvals and long-term maintenance relationships.
Telco e-commerce / e-care solutions
Nowadays, more than ever telco companies are facing the challenge to correctly respond to the markets needs. We thinks these are the steps to take.
New Porters Five Forces
The document discusses Porter's Five Forces analysis model which assesses competitive power in a situation based on five forces:
1) Supplier power considers how easy it is for suppliers to increase prices based on factors like number of suppliers and supplier dependence. More supplier choices and less dependence indicates lower supplier power.
2) Buyer power considers how easy it is for buyers to lower prices based on factors like number of buyers and buyer importance. Few, powerful buyers can dictate terms.
3) Competitive rivalry considers the number and capability of competitors - more competitors offering similar products/services indicates less power.
4) Threat of substitution considers alternatives customers have that can replace what you offer like doing a process manually instead
Customer segmentation for a mobile telecommunications company based on servic...
Competition between the mobile operators is becoming more based on subscriber’s behavior. In order to improve mobile operator’s competitiveness and customer value, several data mining technologies can be used.Most telecommunications carriers cluster their mobile customers by billing system data. This paper discusses how to cluster mobile customers based on their call detail records and analyze their consumer behaviors.
AB Groep - Presentatie Heliview Tem Congres 2011 B. Mulckhuijse
Telecom Expense Management (TEM) focuses too heavily on cost reduction and should instead focus on improving productivity and results. TEM providers, consultants, and managers often see their role as reducing telecom costs, but users primarily care about usability. TEM should help users work more efficiently and effectively to increase productivity. A better approach is to view telecoms as a service and the telecom manager's role as enabling this service to drive better results.
A case study on churn analysis1
The document discusses a case study report on churn analysis for a telecom service provider. It outlines the business scenario of a telecom provider losing customers and profitability with average churn rates of 8%, 12%, and 15% over three quarters. The solution proposed uses advanced modeling techniques like neural networks and logistic regression to construct a model that scores each customer's probability of churn. The model helps identify high-value customers likely to churn and informs the provider's retention strategy.
Corpotel Services
CorpoTel is an American telecom expense management company that offers consulting and managed services to help clients reduce telecom costs. Their services include auditing invoices, managing contracts and vendors, optimizing networks, and providing reporting and analytics. CorpoTel takes a customized approach depending on the complexity of the client's environment and needs. They aim to become the client's strategic partner by efficiently managing global telecom spending through their expertise and proprietary expense management platform.
Revenue Assurance & Improvement
This document discusses Revenue Assurance & Improvement (RA&I), a methodology for driving up revenues. It originated in telecommunications to address revenue leakage and has since been applied successfully in banking and insurance. RA&I includes both tactical and transformational recommendations focused on three pillars: growing the customer base, increasing share of wallet, and ensuring full charges. The methodology analyzes 18 components and uses 15 tools to identify opportunities like optimizing pricing formulas, discount management, and ensuring correct product pricing. It has achieved 1-10% revenue increases across over 65 projects in various industries. The methodology has potential for any sector with large, complex transactions and products.
Roberts Jerry
The document discusses opportunities for partnering with AT&T to provide additional telecommunications services and generate new revenue streams. It outlines how hardware and installation services were traditionally only provided up to the network demarcation point, but now partners can offer services on the other side of that point. Partnerships with AT&T as an Authorized Solutions Provider allow offering AT&T products like voice, data and long distance to increase profits beyond traditional hardware sales.
Telco Churn Roi V3
This document provides an overview of using predictive analytics to reduce voluntary churn for telecom operators. It discusses segmenting customers, predicting churn through statistical modeling of demographic and usage data, making the business case for retention campaigns through metrics like COCA, ARPU and CLV. Key steps include having sufficient customer and call data, defining segments, measuring monthly churn, targeting voluntary churn reduction through tailored retention offers for high-risk customers identified by predictive models. Critical success factors include executive support and cross-functional collaboration.
Arrow electronics divyam (1)
Arrow Electronics is a broadline distributor of electronics components. It is considering partnering with Express, a proposed internet-based trading system that would allow customers to compare prices from multiple distributors. There are advantages like accessing new customers, but also risks like losing existing customers or margins. A SWOT analysis identified strengths in reaching more customers at lower costs, but also weaknesses in reduced margins and potential loss of customers. Options include signing up with Express, creating its own online purchasing system, or both - to gain new customers while maintaining relationships and flexibility.
Beedata deck-summary 21
This document summarizes the services of Beedata, a company that helps energy companies utilize big data and user engagement programs. Beedata works with 12 energy companies to increase customer engagement, build new customer relationships, increase revenues, and improve sales of new services. Their platform integrates customer consumption and generation data from various sources and uses AI and big data for business intelligence and personalized customer communications. Key services include digital customer reports, a virtual customer portal, bill analysis tools, and sales and customer support applications. Results for clients include 91% customer satisfaction, 32% reduction in service costs, and 4% reduction in customer energy usage.
Arrow Electronics
Arrow Electronics is a major electronics distributor. It was considering a new "Express Parts Internet Distribution Service" that would allow customers to purchase parts directly online. This could both gain Arrow new customers but also cause existing customers to bypass Arrow. Key questions were around how many current customers might switch to using Express and what impact it could have on Arrow's sales and profits. Arrow's business model relied both on selling standardized parts at low prices as well as providing value-added services to build relationships with customers. Express posed both threats and opportunities to Arrow's business.
What exactly am i paying for bmc
IT organizations need financial transparency to show business stakeholders the costs of specific IT services. This document outlines five steps to achieve financial transparency: 1) create an inventory of business and technical services, 2) calculate cost models for each service, 3) identify metrics to measure service consumption, 4) collect and analyze cost and usage data, and 5) benchmark costs against industry peers. Financial transparency allows IT to reduce costs, improve services, and demonstrate the value provided to the business.
Automated costtransparency
This document discusses automating IT cost transparency using the Apptio software as a service offering. It provides an overview of the benefits of IT cost transparency, such as identifying cost savings opportunities and improving scenario planning and decision making. The Apptio solution allows users to model IT costs and relationships visually, import data from multiple sources, and gain insights through interactive reporting, analytics, and scenario analysis. This helps IT organizations optimize costs and communicate value to the business.
Telecom Expense Management Presentation
This document introduces Corpotel's telecom expense management services. It discusses who Corpotel is, the background and need for telecom expense management, Corpotel's service portfolio including consulting, outsourcing, and subscription options, their engagement process with a risk-free trial approach, and next steps to define a pilot or assessment. The goal is to help clients identify opportunities for savings and cost reduction in their telecommunications budgets.
Custcentrictelecom english 2011
This document discusses how telecommunications providers can become more customer-centric to gain a competitive advantage. It begins by noting the highly competitive nature of the telecom industry and pressure on providers from new entrants. It then discusses how most providers currently take a product-centric approach rather than being customer-centric. The document introduces the concept of calculating customer lifetime value to measure customer profitability and determine where to invest resources. It provides an example calculation of lifetime value for a triple play customer. Shifting to focus on customer performance and calculating lifetime value can help providers improve retention rates and revenue.
Af4506165171
International Journal of Engineering Research and Applications (IJERA) is an open access online peer reviewed international journal that publishes research and review articles in the fields of Computer Science, Neural Networks, Electrical Engineering, Software Engineering, Information Technology, Mechanical Engineering, Chemical Engineering, Plastic Engineering, Food Technology, Textile Engineering, Nano Technology & science, Power Electronics, Electronics & Communication Engineering, Computational mathematics, Image processing, Civil Engineering, Structural Engineering, Environmental Engineering, VLSI Testing & Low Power VLSI Design etc.
Up to Your Assets in Technology?
Many businesses consider their telecom system a utility—an asset base that is just there and hardly worth thinking about. Yet that very nonchalance is a symptom of just how essential communications systems are. Ask most organizations what they would do without phone and Internet access, and the answer would likely be that their business would come to a screeching halt. The communications portfolio has become that important to businesses today—and, ironically, all too often taken for granted.
Net Margins: The Missing Dimension of Big Data
The document discusses how understanding true customer profitability, which equals revenue minus all visible and hidden costs, is vital for businesses using big data. While big data can provide detailed customer information and predictions, it often overlooks hidden costs, keeping true profitability hidden. An activity-based costing analysis that links customer interactions to internal business processes can reveal which customers are profitable by accounting for all costs involved. Combining big data with an understanding of cost drivers allows businesses to optimize profits by cementing high-value customer relationships, avoiding unprofitable customers, and setting appropriate prices.
White Paper: Automating IT Cost Transparency
IT organizations spend over $3 trillion per year on IT, but many do not have visibility into where that money goes. Automating cost transparency through a solution like Apptio can help IT minimize costs and maximize business value by understanding cost drivers, improving planning, and communicating IT's value to business stakeholders. Apptio's software-as-a-service offering allows customers to model IT costs, gain insights through reporting and analysis, and improve strategic decision making through "what if" scenario planning.
How Utility Bill Auditing Companies Suffice Energy Bills?
Utility Bill Auditing is an audit of the electrical and natural gas pay slips that may detect payment violations by the services or a profitable vendor. Utility Bill Auditing Companies can assign customers to an invoice internal audit professional that focuses on finding anomalies which could include revenue irregularities, inaccurate interpretation of the subsidy policy, and taxation factual errors.
Source: https://articles.abilogic.com/446209/how-utility-bill-auditing-companies.html
More Related Content
What's hot
E245 dcveritas week6
This document discusses potential distribution channels for a new vertical axis wind turbine product designed for street lamps. It considers selling directly to consumers but finds it not viable due to high customer acquisition costs. Selling through large retail stores is also deemed not suitable due to low volume needs. The document recommends partnering with local governments and utilities which have strong needs and budgets to reduce electricity costs. It outlines a business plan to work with these commercial and municipal customers directly through developing regulatory approvals and long-term maintenance relationships.
Telco e-commerce / e-care solutions
Nowadays, more than ever telco companies are facing the challenge to correctly respond to the markets needs. We thinks these are the steps to take.
New Porters Five Forces
The document discusses Porter's Five Forces analysis model which assesses competitive power in a situation based on five forces:
1) Supplier power considers how easy it is for suppliers to increase prices based on factors like number of suppliers and supplier dependence. More supplier choices and less dependence indicates lower supplier power.
2) Buyer power considers how easy it is for buyers to lower prices based on factors like number of buyers and buyer importance. Few, powerful buyers can dictate terms.
3) Competitive rivalry considers the number and capability of competitors - more competitors offering similar products/services indicates less power.
4) Threat of substitution considers alternatives customers have that can replace what you offer like doing a process manually instead
Customer segmentation for a mobile telecommunications company based on servic...
Competition between the mobile operators is becoming more based on subscriber’s behavior. In order to improve mobile operator’s competitiveness and customer value, several data mining technologies can be used.Most telecommunications carriers cluster their mobile customers by billing system data. This paper discusses how to cluster mobile customers based on their call detail records and analyze their consumer behaviors.
AB Groep - Presentatie Heliview Tem Congres 2011 B. Mulckhuijse
Telecom Expense Management (TEM) focuses too heavily on cost reduction and should instead focus on improving productivity and results. TEM providers, consultants, and managers often see their role as reducing telecom costs, but users primarily care about usability. TEM should help users work more efficiently and effectively to increase productivity. A better approach is to view telecoms as a service and the telecom manager's role as enabling this service to drive better results.
A case study on churn analysis1
The document discusses a case study report on churn analysis for a telecom service provider. It outlines the business scenario of a telecom provider losing customers and profitability with average churn rates of 8%, 12%, and 15% over three quarters. The solution proposed uses advanced modeling techniques like neural networks and logistic regression to construct a model that scores each customer's probability of churn. The model helps identify high-value customers likely to churn and informs the provider's retention strategy.
Corpotel Services
CorpoTel is an American telecom expense management company that offers consulting and managed services to help clients reduce telecom costs. Their services include auditing invoices, managing contracts and vendors, optimizing networks, and providing reporting and analytics. CorpoTel takes a customized approach depending on the complexity of the client's environment and needs. They aim to become the client's strategic partner by efficiently managing global telecom spending through their expertise and proprietary expense management platform.
Revenue Assurance & Improvement
This document discusses Revenue Assurance & Improvement (RA&I), a methodology for driving up revenues. It originated in telecommunications to address revenue leakage and has since been applied successfully in banking and insurance. RA&I includes both tactical and transformational recommendations focused on three pillars: growing the customer base, increasing share of wallet, and ensuring full charges. The methodology analyzes 18 components and uses 15 tools to identify opportunities like optimizing pricing formulas, discount management, and ensuring correct product pricing. It has achieved 1-10% revenue increases across over 65 projects in various industries. The methodology has potential for any sector with large, complex transactions and products.
Roberts Jerry
The document discusses opportunities for partnering with AT&T to provide additional telecommunications services and generate new revenue streams. It outlines how hardware and installation services were traditionally only provided up to the network demarcation point, but now partners can offer services on the other side of that point. Partnerships with AT&T as an Authorized Solutions Provider allow offering AT&T products like voice, data and long distance to increase profits beyond traditional hardware sales.
Telco Churn Roi V3
This document provides an overview of using predictive analytics to reduce voluntary churn for telecom operators. It discusses segmenting customers, predicting churn through statistical modeling of demographic and usage data, making the business case for retention campaigns through metrics like COCA, ARPU and CLV. Key steps include having sufficient customer and call data, defining segments, measuring monthly churn, targeting voluntary churn reduction through tailored retention offers for high-risk customers identified by predictive models. Critical success factors include executive support and cross-functional collaboration.
Arrow electronics divyam (1)
Arrow Electronics is a broadline distributor of electronics components. It is considering partnering with Express, a proposed internet-based trading system that would allow customers to compare prices from multiple distributors. There are advantages like accessing new customers, but also risks like losing existing customers or margins. A SWOT analysis identified strengths in reaching more customers at lower costs, but also weaknesses in reduced margins and potential loss of customers. Options include signing up with Express, creating its own online purchasing system, or both - to gain new customers while maintaining relationships and flexibility.
Beedata deck-summary 21
This document summarizes the services of Beedata, a company that helps energy companies utilize big data and user engagement programs. Beedata works with 12 energy companies to increase customer engagement, build new customer relationships, increase revenues, and improve sales of new services. Their platform integrates customer consumption and generation data from various sources and uses AI and big data for business intelligence and personalized customer communications. Key services include digital customer reports, a virtual customer portal, bill analysis tools, and sales and customer support applications. Results for clients include 91% customer satisfaction, 32% reduction in service costs, and 4% reduction in customer energy usage.
Arrow Electronics
Arrow Electronics is a major electronics distributor. It was considering a new "Express Parts Internet Distribution Service" that would allow customers to purchase parts directly online. This could both gain Arrow new customers but also cause existing customers to bypass Arrow. Key questions were around how many current customers might switch to using Express and what impact it could have on Arrow's sales and profits. Arrow's business model relied both on selling standardized parts at low prices as well as providing value-added services to build relationships with customers. Express posed both threats and opportunities to Arrow's business.
What's hot (13)
Customer segmentation for a mobile telecommunications company based on servic...
Customer segmentation for a mobile telecommunications company based on servic...
AB Groep - Presentatie Heliview Tem Congres 2011 B. Mulckhuijse
AB Groep - Presentatie Heliview Tem Congres 2011 B. Mulckhuijse
Similar to TEMptation August 2009
What exactly am i paying for bmc
IT organizations need financial transparency to show business stakeholders the costs of specific IT services. This document outlines five steps to achieve financial transparency: 1) create an inventory of business and technical services, 2) calculate cost models for each service, 3) identify metrics to measure service consumption, 4) collect and analyze cost and usage data, and 5) benchmark costs against industry peers. Financial transparency allows IT to reduce costs, improve services, and demonstrate the value provided to the business.
Automated costtransparency
This document discusses automating IT cost transparency using the Apptio software as a service offering. It provides an overview of the benefits of IT cost transparency, such as identifying cost savings opportunities and improving scenario planning and decision making. The Apptio solution allows users to model IT costs and relationships visually, import data from multiple sources, and gain insights through interactive reporting, analytics, and scenario analysis. This helps IT organizations optimize costs and communicate value to the business.
Telecom Expense Management Presentation
This document introduces Corpotel's telecom expense management services. It discusses who Corpotel is, the background and need for telecom expense management, Corpotel's service portfolio including consulting, outsourcing, and subscription options, their engagement process with a risk-free trial approach, and next steps to define a pilot or assessment. The goal is to help clients identify opportunities for savings and cost reduction in their telecommunications budgets.
Custcentrictelecom english 2011
This document discusses how telecommunications providers can become more customer-centric to gain a competitive advantage. It begins by noting the highly competitive nature of the telecom industry and pressure on providers from new entrants. It then discusses how most providers currently take a product-centric approach rather than being customer-centric. The document introduces the concept of calculating customer lifetime value to measure customer profitability and determine where to invest resources. It provides an example calculation of lifetime value for a triple play customer. Shifting to focus on customer performance and calculating lifetime value can help providers improve retention rates and revenue.
Af4506165171
International Journal of Engineering Research and Applications (IJERA) is an open access online peer reviewed international journal that publishes research and review articles in the fields of Computer Science, Neural Networks, Electrical Engineering, Software Engineering, Information Technology, Mechanical Engineering, Chemical Engineering, Plastic Engineering, Food Technology, Textile Engineering, Nano Technology & science, Power Electronics, Electronics & Communication Engineering, Computational mathematics, Image processing, Civil Engineering, Structural Engineering, Environmental Engineering, VLSI Testing & Low Power VLSI Design etc.
Up to Your Assets in Technology?
Many businesses consider their telecom system a utility—an asset base that is just there and hardly worth thinking about. Yet that very nonchalance is a symptom of just how essential communications systems are. Ask most organizations what they would do without phone and Internet access, and the answer would likely be that their business would come to a screeching halt. The communications portfolio has become that important to businesses today—and, ironically, all too often taken for granted.
Net Margins: The Missing Dimension of Big Data
The document discusses how understanding true customer profitability, which equals revenue minus all visible and hidden costs, is vital for businesses using big data. While big data can provide detailed customer information and predictions, it often overlooks hidden costs, keeping true profitability hidden. An activity-based costing analysis that links customer interactions to internal business processes can reveal which customers are profitable by accounting for all costs involved. Combining big data with an understanding of cost drivers allows businesses to optimize profits by cementing high-value customer relationships, avoiding unprofitable customers, and setting appropriate prices.
White Paper: Automating IT Cost Transparency
IT organizations spend over $3 trillion per year on IT, but many do not have visibility into where that money goes. Automating cost transparency through a solution like Apptio can help IT minimize costs and maximize business value by understanding cost drivers, improving planning, and communicating IT's value to business stakeholders. Apptio's software-as-a-service offering allows customers to model IT costs, gain insights through reporting and analysis, and improve strategic decision making through "what if" scenario planning.
How Utility Bill Auditing Companies Suffice Energy Bills?
Utility Bill Auditing is an audit of the electrical and natural gas pay slips that may detect payment violations by the services or a profitable vendor. Utility Bill Auditing Companies can assign customers to an invoice internal audit professional that focuses on finding anomalies which could include revenue irregularities, inaccurate interpretation of the subsidy policy, and taxation factual errors.
Source: https://articles.abilogic.com/446209/how-utility-bill-auditing-companies.html
iTEMize - TEM
Brief PowerPoint explaining the common pains of Telecom Expense Management and a high level overview of how iTEMize can assist in relieving those pains
Analysys mason innovation_africa_digital_2014_lr
This document summarizes the results of a mobile internet survey conducted in six countries in the Middle East and Africa. The key findings were:
- 87% of respondents used their mobile as their main means of internet access, showing the important role of mobile in extending connectivity.
- Respondents had a high take-up of over-the-top services like social media and messaging even on basic phones, showing an appetite for online services.
- 3G/4G support was the most important criteria for selecting mobile operators and devices, indicating users expect fast mobile internet even as newcomers.
Truth About Managing Telecom Costs
The document discusses strategies for reducing telecom costs. It states that companies can typically achieve telecom costs of $500 per office employee per year by reducing costs by 50% from the average of $1000 per employee. However, this requires having a complete inventory of all telecom services, usage and costs, which most companies lack. Without a full inventory, it is impossible to determine if costs can be reduced by eliminating unused services, negotiating better rates, or finding billing errors. The key to reducing costs is obtaining a full telecom inventory to fully understand current spending and identify savings opportunities.
iTEMize Technologies - Serving Up Savings
The document discusses how telecom services are a major expense for most businesses and that 20% of costs contain errors in the carrier's favor. It introduces iTEMize software that provides visibility, control and management of telecom costs through automated invoice processing, analysis and support. The software has helped clients reduce telecom costs by 10-31% and staff time spent on telecom by 17-20% on average through identifying billing errors, optimizing spend and improving processes.
The future of r av3
The document discusses changes and challenges facing revenue assurance (RA) with new technologies like 4G/LTE. Key points include:
1. New technologies and services like IoT, mobile payments require new RA approaches as CDR data is replaced by transactions/events and there is huge volumes of "big data".
2. Billing is shifting to flat rates and subscriptions requiring subscription assurance to dominate RA operations.
3. Internal fraud risks increase as new network elements are non-standard, allowing manipulation. Identity theft through device/account manipulation also poses risks.
4. RA systems must integrate diverse data sources across billing, IMS, HSS etc. to assure different revenue streams from subscriptions, pre
The future of r av3
As the technology has evolced new services have been launched by Telcos. How the RA fubction will change on functional and organizational level.
The future of r av3
As the Technology has evolved to 4G, IoT, VolTE, how will the RA function change on the function and organizational level.
Fs tech-journal-cost-management
This document discusses how IT organizations can improve operating leverage through cost transparency and IT business management practices. It describes how IT business management helps bridge the gap between business and technology by providing visibility into IT costs and demand. This allows IT to better plan services and transform from a cost center to a true service provider that can scale back costs during economic downturns. The document contains several articles that discuss approaches like software as a service, service-oriented architecture, and selective sourcing to optimize operating leverage through more variable costs.
Meter Reading Benchmarking & Best Practices
Research summary from the 2008 Meter Reading Benchmarking & Best Practices Study conducted by the Ascent Group.
Market intelligence
The document discusses rising food costs for businesses and what can be done about it. Currency fluctuations following the Brexit vote have increased costs for food suppliers, who are passing on higher prices to customers. This is causing food inflation. The document provides advice on monitoring price changes from suppliers and reviewing contracts to identify opportunities for cost savings or renegotiation in light of the new economic conditions.
ERA market intelligence January 2017
ERA's Purchasing update - Market Intelligence - from January 2017. Articles on Facilities Management, Water, Hybrid Mail, Food Costs, World-class Procurement, High Value Card Transactions, along with other areas of interest.
Similar to TEMptation August 2009 (20)
How Utility Bill Auditing Companies Suffice Energy Bills?
How Utility Bill Auditing Companies Suffice Energy Bills?
TEMptation August 2009
- 1. Dear Monthly TEM ptation Recipients, Although not an “integral” component of the iTEMize application, you can conduct benchmarking on behalf of clients to determine whether they are paying too much for telecom services compared to companies of similar size. As a “best practice,” you can perform benchmarking from the carrier data that is extracted, aggregated, normalized, and presented by iTEMize and compare it against market data. Further, benchmarking can be used to demonstrate the continued value of your services after initial cost savings have been captured. Benchmarking drives efficiency, productivity, and cost savings in your clients’ telecom environment. Benchmark (n) - a point of reference against which something is measured .
- 6. Quotes to conTEMplate: “ The cost of not acting is real… Every dollar brought under management, drives savings to the bottom line.” Aberdeen