If some of these computers stop functioning and the employees are unable to work, then the company has to suffer a big loss. For any IT company, this is the biggest fear.
Motivating a 300% Increase In Service Desk Efficiency using Freshservice IT S...Freshservice
This talk was given by Girish Mathurbootham, CEO Freshdesk at Service Desk Institute's Service Desk and IT Support Show, London in April 2014.
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud.
Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.
If some of these computers stop functioning and the employees are unable to work, then the company has to suffer a big loss. For any IT company, this is the biggest fear.
Motivating a 300% Increase In Service Desk Efficiency using Freshservice IT S...Freshservice
This talk was given by Girish Mathurbootham, CEO Freshdesk at Service Desk Institute's Service Desk and IT Support Show, London in April 2014.
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud.
Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.
My CV highlights my academic achievements in English, literature and publishing. My interests surround research, writing, critical thinking and literature. My ideal work environment would encourage my talents but challenge my skills.
How to get great technical talent, faster and in fewer submissionsNikki Tetreault
Great employees are the best long-term strategy a company can leverage. Here's a quick look at how NuWest Tech partners with clients to solve hiring challenges and find business efficiencies to give them a competitive edge.
HEADHUNT Management Consultant was established in 1998 with the objective of creating a platform for jobseekers and the employees. We started solely with the idea offering services and preferred to wait for the result. No false promises were made and no guarantee gives to jobseekers.
AT PREMIEREHIRE, our recruiting success is based on methods we have honed over years of experience. We know it takes more than just technical skills for candidates
to be successful. We use insightful interview techniques along with industry-leading psychometric assessments to ensure you meet the right candidates for you.
The promise of Master Data Management has fallen short over the past many decades, but new innovations that focus on how people effectively use MDM is breathing new life and possibilities to effectively solve this challenge.
My CV highlights my academic achievements in English, literature and publishing. My interests surround research, writing, critical thinking and literature. My ideal work environment would encourage my talents but challenge my skills.
How to get great technical talent, faster and in fewer submissionsNikki Tetreault
Great employees are the best long-term strategy a company can leverage. Here's a quick look at how NuWest Tech partners with clients to solve hiring challenges and find business efficiencies to give them a competitive edge.
HEADHUNT Management Consultant was established in 1998 with the objective of creating a platform for jobseekers and the employees. We started solely with the idea offering services and preferred to wait for the result. No false promises were made and no guarantee gives to jobseekers.
AT PREMIEREHIRE, our recruiting success is based on methods we have honed over years of experience. We know it takes more than just technical skills for candidates
to be successful. We use insightful interview techniques along with industry-leading psychometric assessments to ensure you meet the right candidates for you.
The promise of Master Data Management has fallen short over the past many decades, but new innovations that focus on how people effectively use MDM is breathing new life and possibilities to effectively solve this challenge.
Clutch Review: Web & Software Development for Data Analytics CompanyMaruti Techlabs
A certain rush comes with adding a new customer to your company.
Months of efforts in creating and defining value propositions and effectively communicating with the right messaging leads to the signing of a new customer.
This is followed by our engineering teams making sure they live up to the reputation through consistent and seamless delivery.
NOTHING beats the rush when all the efforts made by every single person in the chain are validated by the customer's feedback.
Here's what one of our customers in the Data Analytics space has to say about working with us so far -
"They're incredibly good at owning a complete piece of work rather than just providing labour. Their project management skills are exceptional, and it's one of the key reasons why they're so successful at what they do — they meet the deadlines, and they deliver what they promise."
In the end, the internal stakeholders were particularly impressed with the team's field expertise, exceptional approach to project management, & timeliness.
This is why we do what we do.
Go through the carousel above to learn more about what it is like working with us.
Follow Maruti Techlabs for more insights.
#feedback #work #customerexperience #team #clientreview #clienttestimonial #clientfeedback
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Securing your Kubernetes cluster_ a step-by-step guide to success !
Telstra Reference
1. Heath Jones
Technology Manager – Telstra Corporation.
6/400 George St
Sydney NSW 2000
MB: 0418 209 928
23 July 2014
Personal Reference for Samantha Richardson
Dear Sir/Madam,
I had the pleasure of recruiting Samantha for a Project Management role in Telstra in
September 2013.
Samantha was brought into my PMO to provide direction and structure to critical work items that
resolve customer impacting issues. The PM’s in my team work with a large base of IT
specialists in defining and delivering solutions for Telstra’s Media business.
Samantha was given my highest priority project straight from day one. Frankly I was unsure
whether it could be completed given the complexity of the stake holder management required.
Not only did Samantha achieve the outcomes, she quickly established herself as a genuine
talent in getting people together to deliver outcomes on time and on budget. I had a great deal
of feedback from happy stakeholders, which doesn’t come lightly in this business.
She also went on to deliver a workflow management tool for our internal tracking needs. This
required her to perform a more business focused role ensuring an outcome with a vendor
software solution, where internal and external customer’s needs are translated into reality
through a tracking and reporting tool. Samantha did an excellent job in delivering the business
needs on time, on budget and in a working state (this project followed an agile methodology).
Samantha has all the attributes I needed for driving IT initiatives, whether it is at the business
end in managing requirements right through to the deployment management of solutions.
Samantha has proven her credentials to me in a short space of time, and from my experience it
takes significantly longer for new starters to achieve similar outcomes. I would rank her as the
best PM I have hired.
I have no hesitation in supporting Samantha’s character and work ethic as being of the highest
standard, underpinned by values of honesty, integrity and hard work.
Yours Sincerely,
Heath Jones