TeleLink Consulting was founded in 1996 and has expanded its service offerings over time to include auditing, cost reduction, management services, and cellular optimizations. It serves medium to large corporations and aims to offer ethical auditing services while achieving savings for clients. TeleLink's services include telecom reviews to recover overcharges and produce ongoing savings, wireless optimization, expense management, and project management. On average, TeleLink delivers savings of 30% for clients through identifying unnecessary services and finding better rate plans.

1. 3/23/2014 Prepared by TeleLink Consulting - (888) 456-LINK

2. 3/23/2014
 Started in 1996
 Goal to offer the best auditing services while maintaining
the highest ethical standards.
 First services were auditing and cost reductions
 In 2002, expanded offering to include management services
 In 2006, expanded offering to include cellular optimizations
 Serve the medium to large corporation markets
 Blue Chip accounts have included:
BMW Manufacturing Hubbell Lighting
BMW Financial Services Jacuzzi Brands
Reynolds Packaging Palmetto Bank
Evergreen Packaging Zurn Plumbing
TeleLink
History
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3. 3/23/2014
1. Telecom Review
 Recovery of Overcharges – Refunds
 Produce Ongoing Savings
2. Wireless Optimization
3. Monthly Expense Management
4. Project Management
5. Carrier Brokerage
TeleLink
Services
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4. 3/23/2014
FACTS
 The cost of telecommunications now ranks as one of the top five expenses
for most companies, up from No.10 a decade ago.
 Companies spend as much as 5% to 35% more than they need to because
they pay for services they don't use or they don't have the resources to find
the best available rate plans.
 Next to Healthcare, telecommunications is hardest service to bill for.
 Carriers are merging resulting in reducing the competitive pool causing a
rise in rates.
Prepared by TeleLink Consulting - (888) 456-LINK

5. 3/23/2014
Benefits of Optimization
 Money – Average savings are running approx. 30%
 Brings cost under control
 Visibility into your inventory
 Insight into your usage and expense habits through the use of detailed Optimization
Reports. The reports show:
Wireless Optimization
Executive Historical Dashboard Top Mobile-to-Mobile Users
Total Expense Trend Low or Zero Use Phones
Effective Rate Per Minute (ERPM) Utilization Details
Top Airtime/Data Users Data Usage Trends
Top Expenses by User Top Roaming Users
Prepared by TeleLink Consulting - (888) 456-LINK

6. 3/23/2014
Contract Rate Reductions vs. Optimization
 Verizon special contract = additional 7% to 14%
 Optimization = 25% to 30% reduction
Wireless Optimization
Prepared by TeleLink Consulting - (888) 456-LINK

7. 3/23/2014
All work is performed using our proprietary methodology
Wireless
1. Conduct a detailed usage study to determine individual patterns and
habits using 3 months of billing.
2. The baseline savings is derived from the same 3 months
3. Input your usage and pricing into our proprietary system.
4. Conduct a customized needs analysis based on your organizational
requirements and business processes.
5. Follow up with the presentation of findings and recommendations for a
completely optimized solution.
Our Analysis
Prepared by TeleLink Consulting - (888) 456-LINK

8. 3/23/2014
Audit Life Cycle
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9. 3/23/2014
 Land Lines
 Local
 LD
 Data (Frame Relay, MPLS, Internet, Private Lines)
 Wireless (cellular)
 Voice
 Data
Audit Process -
Areas Analyzed
Prepared by TeleLink Consulting - (888) 456-LINK

10. 3/23/2014
All work is performed using our proprietary methodology
Land Line
1. Start with one months worth of billing & related contracts
2. CSRs are requested
3. Inventory is created from CSRs and bills
4. Tariffs are researched to verify application of charges & base tariff
rates
5. Overcharges identified using the bills, contracts, CSRs, & tariffs
6. Savings options are identified via peer contracts, tariffs, &
completive offerings
7. Follow up with the presentation of findings and recommendations
for a completely optimized solution
Audit Process -
Our Analysis
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11. 3/23/2014
Small Time Investment
 Typical audits takes approximately 8 hours of a person’s time spread over a 6 week
time frame
 Customer involvement is not intense
 Compile bills
 Review pertinent background info
 Review report findings on the backend
 On a $50,000 / month billing, the ROI is $6,250 / hour invested!
Audit Process -
Time Investment
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12. 3/23/2014
 Due only when you agree that refunds or savings
have taken place
 If no refunds or savings have occurred – No fee is
due
 40% of Refunds obtained
 40% of savings for a 12 month term
Our fee comes from the money that would have been
paid to the carriers anyway.
Fees
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13. 3/23/2014
Summary
 Telecom Review will:
 Return hard dollars back to your telecom budget almost immediately
 Reduce Landline budget by 10% - 25%
 Reduce your wireless budget by 15% - 35%
 Provide inventory information
 Service is not time consuming
 Gain a trusted resource for Telecom matters
 Risk Free – no fee unless savings are realized
 FREE - Fee is paid with money you would have paid to the carrier anyway
Summary
Prepared by TeleLink Consulting - (888) 456-LINK

14. 3/23/2014 Prepared by TeleLink Consulting - (888) 456-LINK