The document discusses the benefits of cloud communications solutions such as unified communications, hosted PBX, SIP trunking, and mobile VoIP. It outlines how these solutions can help businesses improve communications, reduce costs both up front and over time, ensure business continuity, and provide flexible, scalable solutions that grow with the business. The key benefits highlighted are reducing costs, improving productivity through streamlined communications, protecting the business through disaster recovery features, and implementing future-proof technology. It invites the reader to discuss next steps on how these cloud solutions can help the business succeed.
The Real PBX is a business-grade Voice over IP (VOIP) business PBX that can dramatically improve your telecommunications systems. Hosted PBX provides your organization with a fully functional, low-cost enterprise voice solution that replaces costly PBX or Centrex services. Hosted PBX leverages the flexibility and durability of Internet Protocol (IP).
Successfully running operations of an IT company without knowing how to write...Bosnia Agile
This presentation, Vernisa Rejhan, the COO at Softhouse Balkans, shares experiences in leading software developers by agile and lean principles. Vernisa has built her career in Sweden working as lean coach and leader in different industries. With a vocation to develop and support leaders of tomorrow in Bosnia and Herzegovina, she shared the story of stabilization and growth of software development business through the eyes of a servant leader.
The Real PBX is a business-grade Voice over IP (VOIP) business PBX that can dramatically improve your telecommunications systems. Hosted PBX provides your organization with a fully functional, low-cost enterprise voice solution that replaces costly PBX or Centrex services. Hosted PBX leverages the flexibility and durability of Internet Protocol (IP).
Successfully running operations of an IT company without knowing how to write...Bosnia Agile
This presentation, Vernisa Rejhan, the COO at Softhouse Balkans, shares experiences in leading software developers by agile and lean principles. Vernisa has built her career in Sweden working as lean coach and leader in different industries. With a vocation to develop and support leaders of tomorrow in Bosnia and Herzegovina, she shared the story of stabilization and growth of software development business through the eyes of a servant leader.
Great communication is key to any hotel – it helps your team deliver an exceptional customer experience and to build customer loyalty. Unified communications addresses many of the challenges the hospitality industry faces every day and is proven to enhance overall business operations. If you are unsure about the benefits of adopting a unified communications hospitality solution, we’d like to show you a few reasons why you should consider the move.
Our dependable carrier-class network delivers Internet connectivity needed to access information, share data and complete time-sensitive tasks. Dependability and security are the foundation of BroadConnect's Network that are essential for todays' demanding business
"Software as a solution" ERP MRP CRM Systems for growing engineering, manufacturing, distribution and construction SMEs. Engineered with capability, developed with flexibility and delivered with customer focus.
Great communication is key to any hotel – it helps your team deliver an exceptional customer experience and to build customer loyalty. Unified communications addresses many of the challenges the hospitality industry faces every day and is proven to enhance overall business operations. If you are unsure about the benefits of adopting a unified communications hospitality solution, we’d like to show you a few reasons why you should consider the move.
Our dependable carrier-class network delivers Internet connectivity needed to access information, share data and complete time-sensitive tasks. Dependability and security are the foundation of BroadConnect's Network that are essential for todays' demanding business
"Software as a solution" ERP MRP CRM Systems for growing engineering, manufacturing, distribution and construction SMEs. Engineered with capability, developed with flexibility and delivered with customer focus.
ICT eGuide: Switching to cloud phones and UCaaSNiamh Hughes
Business communications systems are not just evolving, they’re being revolutionised. This guide highlights how hosted, cloud based telephony and unified communications systems offers your business competitive edge, streamlining and joining-up communications across devices. Equipping your team with the best communications tools will assist collaboration, operational flexibility, efficiency and productivity, ultimately enhancing client service levels.
Get ahead – or risk being left behind
More than half of Top 100 firms have either recently delivered or are underway with projects to implement key “foundation” technologies, demonstrating how critical IT has become to the sector. PWC Law Firms Survey Report 2019.
The term 'Hosted PBX' or 'Virtual PBX' is widely used to describe modern business telephony, or digital telephone, service. However, what exactly does that entail? In a Hosted PBX scenario, both voice and Internet services are delivered over a single local loop circuit utilizing the Internet Protocol. Voice calls are prioritized and delivered over our securely managed BroadConnect private network running the session initiation protocol (SIP) for Voice over IP (VoIP).
Reality: You are using SaaS every day. Through the Internet boom technology advancement of the communications grid positioned us in the new millennium to introduce complex technologies as Web-based services:
SpeechStorm understands their customers needs. Throughout these slides we cover the 5 fears businesses have been facing when introducing a new IVR system.
The key questions are:
1.) What is the customer reaction to IVR?
2.) Will I be able to use it in my organisation?
3.) Is it proven?
4.) Are there cost savings?
5.) How flexible is the system?
How Small Businesses can grow faster using Cloud Communications and TelephonyKnowlarity
SMEs and SMBs are often hailed as the backbone of emerging market economies. Traditionally they have relied on outdated technology and systems which have limited their productivity and prevented them from realising their true potential. However, an increasing number of SMEs are beginning to adopt technology that can help them jump to the next level of evolution.
Cloud telephony is one such technology that the SME and SMB space is embracing with a certain degree of alacrity as business owners begin to understand how it can help them enhance customer retention, loyalty and decrease operational costs. Enlisted below are six of the most business benefits of cloud telephony for SMEs and SMBs.
Connect First Company Information CatalogConnect First
Find out what makes Connect First the best solution for your contact center.
Connect First is a leading cloud contact center infrastructure provider that focuses on exceptional customer experiences and rock-solid reliability. Connect First’s robust platform is designed and supported by a team of highly experienced engineers, architects and business analysts, in addition to being backed with award-winning, in-house customer support.
Cloud PBX is a communication system that operates over the internet instead of traditional phone lines.
It leverages Voice over Internet Protocol (VoIP) technology to transmit voice calls and other forms of
communication.
Insider’s Guide to IP Phone Systems & Business VoIPIT Company Dubai
An IP Phone Systems, also renowned as a VoIP Phone System, is a modern communication solution that utilizes the Internet Protocol (IP) to transmit
https://www.itcompanydubai.com/blog/ip-phone-systems/
https://www.itcompanydubai.com/sip-ip-phones/
IntelePeer is a leading provider of on-demand, cloud-based communications services that deliver high-quality HD voice, HD video and unified communications for businesses and contact centers. IntelePeer enables unified communication and collaboration (UCC) solutions from every major vendor with its SIP services and Fluent Federation-as-a-Service, providing enterprises with a ubiquitous user experience and seamless transition to the clarity, reliability and unmatched quality of IP communications served from IntelePeer’s Cloud platform
West Interactive offers an approach to Hosted Contact Center solutions that enable companies to achieve greater results with their customer care strategy, in less time.
2. Questions to ask yourself
What do you want out of your current phone system/CRM?
How are you utilizing your communications infrastructure for
effective growth?
What do you provide your employees with to be as effective and
efficient as possible?
How have you optimized your business to make and take calls?
What is your plan to scale your business rapidly for success?
Are you feeling pressured by the rest of your competition?
What is your business plan in the event of an emergency?
Is there a solution?
3. DO YOU WANT BUSINESS GROWTH?
In order to be effective, your business
needs must be met.
You have problems that need answers.
4. The solution
Improve your business and maintain its success for years
to come with high-value, reliable cloud communications
software and services that are easy to use, and even easier to
manage:
• Unified Communications
• Hosted PBX and VoIP
• SIP Trunking
• Virtual Auto Attendant & Mobile VoIP
• API Integration
5. Unified Communicaations
What is Unified Communications (UC)?
Unified Communications is the seamless
integration of voice, presence, chat, data,
applications, and other technologies that help
drastically improve your communication
processes and business productivity.
6. Success with UC
Cloud Communications: Virtually limitless configurations possibilities to configure how you setup
your hosted PBX and VoIP solutions to make and take calls.
Operator Console: Helps enable your small to mid-sized business to maintain complete visibility
and transparency across the enterprise for
• Extension presence
• Click-to-dial
• Manage Call Center features (queues, agents, callers)
• Manage conference bridges
• And much more
Application Integration: streamline and automate making and taking calls while leveraging apps
like Microsoft Outlook, Salesforce.com, and other third party apps.
Scalability: Scale as you see fit, and control features and services on a per-customer basis, cutting
down on your unnecessary costs.
Disaster Recovery: Rest easy knowing your business in protected in the event of a local service
emergency. With hosted UC, your data can be backed up, managed, and prepared for rapid
recovery.
7. Why Hosted PBX?
You want reliable, high-quality phone systems that simply work. And with your business in a
constant state of change, sometimes simple suffers.
Today, transforming your phone system is simple regardless of your business—whether you
have five employees or 500. Our system adapts and adjusts to your needs and seamlessly works
the way you want it to.
• Dissolves the costs of traditional phone closets
• No expertise needed
• If you can use a web browser, you can manage your phone system
• Full PBX capabilities utilizing easy interface
• Low monthly phone bills (including VoIP services)
• Future-proofed phone systems
• Ease of use and ease of management
8. Why SIP Trunking?
Enhanced SIP Trunking: virtual phones that utilize all carriers
broadband access connection. SIP Trunking is for sure a great
valuable solution for any sized-business, connecting your premise –
based phone system via always-online broadband connections.
You’re a small or mid-sized business looking for:
• The flexibility and cost savings of VoIP
• Business continuity and disaster recovery that can automatically
reroute calls in event of emergency
• Unlimited or metered calling plans
• Up to 40% savings over traditional telephone lines
9. Mobile Workers & More
• Mobile VoIP
• Virtual Auto Attendant
• API Integration
10. The Benefits
Reduce Your Costs
• Less Up Front, Less Over Time
• Improve Your Communications
• Streamline your communications for increased productivity
Protect Your Business
• Business Continuity protects your business and keeps everything
working in the event of an outage, accident, or natural disaster.
Future Proof
• Seize today with our technology—built from the ground up for your
success today, tomorrow, and any day after that.
11. Less up front & over time
vs
Example: 50 seats
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$
$35,000
$700/handset
NRC
$$$$$$$$$$
$$$$$$$$$$
$$$$$$$$$$
$$$$$
$10,000
$200/handset
MRC
Less Upfront, Less Over Time, Gets Better And Better
It’s not just about cost savings. It’s about quality and reliability too. It’s about improving your
communications and seamlessly integrating your business. It’s about your success.
$$$$$
$$$$$ $900$1,000
$$$$$
$$$$$
On Premise Cloud Services
12. Improve Communications
Businesses need technology and communication solutions for critical
business challenges to remain competitive and thrive. Full PBX in the
Cloud improves collaboration, flexibility, organization, while
reducing costs.
Leverage powerful features like:
• Carrier class scalability
• Easy to use, easy to manage
• Extensible through API
• Seamless integration of business apps like Salesforce.com, Outlook,
etc.
• Intuitive UI
• Reduced Costs
• Increased Control
13. Improve Business Continuity
Eliminate operational loss should part of your communications
network go down. A recovery plan can help your business save
itself.
Ensure your future by providing your business with the necessary
protection, including:
• Call forwarding
• E-mail archiving
• Data backup and restoration
• Information protection
• Disaster recovery and more.
What’s your emergency plan?
15. Flexile and Future Proof
As your needs grow and change over time, so do our features and
capabilities—endlessly scalable, flexible, and reliable.
• Continuous support and updated features
• Scale Up/Down as needed with the cloud
• Our reliable, feature-rich phone services adjust as you need them
to.
• Simple deployment of communication apps and solutions for your
business needs
• An in-office experience right at your fingertips, wherever you are
on whichever device you choose.
16. Next Steps
How can we help you succeed?
• Let us analyze your phone bill
• Let’s better understand how you make and take phone calls