This document summarizes Bill Warters' presentation on the role of technology in dispute resolution. It discusses how technology can both agitate and assist with conflict, and notes examples like online dispute resolution (ODR) and platforms that facilitate public engagement and civic hacking. The presentation explores how technology is being used to address issues like property tax appeals, consumer complaints, public policy disputes, and conflicts around water shutoffs in Detroit.
Hybridoma Technology ( Production , Purification , and Application )
Technology and Dispute Resolution in Urban Contexts
1. Technology’s Role in
Dispute Resolution
Bill Warters, Ph.D.
Academic Director, MA in Dispute Resolution
http://madr.comm.wayne.edu @bwarters
Wayne State University
May 12, 2015
2. Renewal & Reconciliation in Urban
Contexts Conference
May 11-12, 2015
Wayne State University
Dispute Resolution Consortium
Really Great Sessions Yesterday...
15. Local Officials
Unsure about
Engagement
A recent report from Public
Agenda surveyed local
government officials across
California to explore their
thoughts about public
engagement
http://www.publicagenda.org/media/testing-the-waters
18. 11% Are
Rejecters
47% are
Tentatives
42% are
Enthusiastic
Supporters
Public Officials Worry
about Bogging Down the
Process of Government
Opinions on Value of Deliberative Public Engagement
900 Local
Officials
Summer of
2012
19. MindMixer – public feedback platform
Sustainable Southfield –
http://sustainablesouthfield.mindmixer.com
Southfield MI is using Mindmixer to
engage the public around their Master Plan
Can Technology Be Part of the Solution?
20. ODR for Environmental & Public Policy Disputes
Conan Smith
ODR for Environmental & Public Policy Disputes
Conan Smith
ODR Platforms and Tools
Regulation Room Access to Key
Official
Documents
Comment and
Discussion
Summaries and
Issues
Regulation Room
Soliciting Public Feedback on Complex
Regulation Proposals
http://regulationroom.org
21. Civic Tech and Hacking
Driven by Open Data and Open Source Software
“Distilled to its essence, civic hacking is the
existence of a condition that is suboptimal in
a neighborhood, community or place, and a
desire to effect change on that condition.
That’s it. There is no prerequisite that civic
hacking involve technology or software, it
only needs to involve peple willing to help
fix problems. Apps are incidental to the
larger goal of fixing a community problem.”
— Mark Head
http://civic.io
23. Detroit Open Data Portal
Newly created open access data portal
https://data.detroitmi.gov
24. National Day of Civic Hacking
On June 6, 2015, thousands of people from across the United States will come together for National
Day of Civic Hacking. The goal of National Day of Civic Hacking is for residents, community groups,
and government to collaborate to make their communities stronger. Learn more at hackforchange.org
June 12-13
At Grand Circus
25. Code for America
Pairs Tech Developers with Government Agencies
http://codeforamerica.org
32. Water is for Fighting Over?
Audio clip of opening from
Georgia Public Broadcasting
Video http://waterwar.org
http://www2.worldwater.org/conflict/map/
33. Detroit Water Shutoffs
Attracted National Media Coverage
http://www.cbsnews.com/news/detroit-water-shut-offs-brings-u-n-scrutiny/
http://news.nationalgeographic.com/news/special-features/2014/08/140822
-detroit-michigan-water-shutoffs-great-lakes/
40. Our Panelists
• Dr. Peter Hammer, Director Keith Center, WSU Law
School
• Rose Ellison, Environmental Scientist U.S.
Environmental Protection Agency
• Charles Schoder, Civil Rights Specialist, Community
Relations Michigan Dept. of Civil Rights
• Atty Alice B. Jennings, Edwards & Jennings P.C.
Lead Attorney for Citizens for Detroit and Highland Park
Water Shutoffs
41. Detroit Water Conflict Video
Some Background for Our Discussions - Story published Aug 19, 2014
https://news.vice.com/video/water-war-dry-in-detroit