SlideShare a Scribd company logo
1 of 30
Download to read offline
Networked
Individualism &
ADR/ODR Process
Reflections Through
the Lens of “Peer
Mediation” on Twitter
Bill Warters, Wayne State University
ODR Forum 2013
About Me
‣ Director, Wayne State University Master of
Arts in Dispute Resolution Program
BilltheCat
cartoonby
BerkeleyBreathed
Networked
Individualism
‣ Networked: The New Social
Operating System (2012, MIT Press)
by Lee Rainie and Barry Wellman
‣ Builds on Barry Wellman’s studies of
community networks and Lee Rainies’
PEW Internet surveys
The “Triple
Revolution”
Three Major Shifts in Social Organization
‣A Turn from Groups to Social Networks
‣The Proliferation & Differentiation of a
Personalized Internet
‣The Personal, Mobile and Always-
Accessible Nature of Information and
Communication
Networked Individuals
‣ Now People Function as Networked
Individuals more often, even at home,
with less emphasis on group
membership
‣ Social ties and events are Organized
Around the Individual rather than
around social units such as family,
neighborhood, workgroup or
organization
‣ Person, rather than Place, is the main
node. Cell phones and internet allow
realtime, person-to-person contacts to
supplant place-to-place communication
Diverse Networks of
“Nourishment”
‣ Now more folks meet their social, emotional,
and economic needs by tapping into loosely-
knit networks of diverse associates rather than
relying on tight connections to a relatively
small number of core associates
‣ Looser and more diverse networks require
more choreography and exertion to manage
‣ Often have varied networks that are
specialized: help with pets and plants; medical
advice; music or film opinions; gaming;
financial advice; shoulder to cry on; homework
help
We Still Have Close Ties
Very Close Ties Percentage
Compared to
1967
Kin
Friends
Neighbors
Workmates/
Schoolmates
50 about the same
41 up
4 down
5 ?
We adapt to frequent changes in our social
networks due to a social environment in flux
Social Network
Revolution
‣ New Media is the New Neighborhood
‣ The Lines Between Information,
Communication and Action have
Blurred
‣ We Fashion Complex Identities Moving
Among Relationships and Milieus
as per Networked - Chapter 2 - The Social Network Revolution
A Perspective Shift
“The shift to networked
individualism has been
accompanied by a shift in
thinking about how people
behave socially. Rather than
seeing people as driven by
individual norms or by the
collective activities of solidary
groups, social network analysts
focus on how people’s
connections affect possibilities
and constraints on their
behavior.”
Moore's Mediator Types
‣ Social Network Mediators - respected, known to both
parties, while perhaps not neutral, thought to be fair.
Their goal is to maintain group stability over time
‣ Authoritative Mediators - has some power over the
parties, wants outcome to stay within certain
parameters, but chooses to seek a mutual agreement
from parties rather than attempting to impose a
solution
‣ Independent Mediators - the North American
favorite, no significant relationship to the parties,
assumption of neutrality and impartiality
Time for a new hybrid?
Networks & Power
‣ Old adage: “Never pick a fight with
someone who buys ink by the barrel”
‣ New adage: “Never pick a fight with a
networked individual with strong internet
and mobile connections”
‣ In “The Rise of the Amateur” Douglas
Rushkoff comments: “The people have
crashed the gates of professionalism,
penetrating the formerly sacrosanct
boundaries protecting elites of all industries
from challenges from below.”
Observing Others
‣ Surveillance - we have a long history of those
in power tracking the behaviors of those with
less power
‣ Coveillance - with the rise of social media, we
now "watch" our peers in various ways - eg
"Facebook stalking" and monitoring of others
status
‣ Sousveillance - also on the rise is observation
from below of the more powerful people and
organizations (term coined by Steve Mann,
consumer advocate who started vlogging his
interactions with retailers)
Peer
Mediation
Twitter as a Lens to
Study ADR Processes
Peer Mediation
tweets collection
‣ Used ContextMiner.org to run a
daily search for “Peer Mediation” on
Twitter
‣ Gathered 421 days worth of tweets
# Includes
duplicates
Tweet Samples
Tweet Word Cloud(without hash tags)
‣ Used textisbeautiful.net with subset of relevant tweets
Concept Cloud
Some Themes
‣ Reasons for being
"sent" to peer mediation
‣ Using peer mediation
skills in other settings
‣ Perks of being in peer
mediation class (food,
flexible schedules)
‣ Pride getting picked for
training, credentials,
creating media for
prgm
‣ Prepping for or
reporting on a
mediation session
‣ Critiques of the fairness
of process or
participants
‣ #Highschoolmemories,
#schoolmemories
‣ Confessions: “abuse” of
the program - eg
getting out of class via
peer mediation slips,
gossiping
‣ Vocal resistance to
participating for various
reasons
‣ Mediation is for
younger people than us
Negative Sentiment Subset
Positive Sentiment Subset
Popular Hashtags
Tweeted photos
Social Networks & PM
Even More Tweets!
'neutral' peer mediation was hilarious today.
after the dumb bitch left, the mediators told
me im 100% right. #winning
Critical themes emerging
‣ Questioning the fairness of
process re racism or structural
inequality
‣ Struggles over the right forum for
the fuss
‣ Mediation tied to the discipline
system in counterproductive ways
‣ Mediation use is being “Weak”
‣ Back channel comments may be
impacting active cases
Some Tweeted Critiques
‣ Peer mediation made you wanna just whoop ass after
the meeting, not settle. Lying on me and stuff.
‣ I don't want my kid to go through peer mediation. You
live in the hood you show that bitch what the hood is
‣ I remember the peer mediation teacher in hs kicked
me out cuzz all that came out my mouth was I wanna
get the jews out of palestine.
‣ 'Peer mediation' is just a fancy term for lazy teachers.
‣ i had peer mediation w/ the counslors today for
cussing out this rascist white guy. supposedly i
threatned him -_- #WasteOfMyTime #PussyAss
‣ If you have a problem with peer mediation, where do
you go? WHERE DO YOU GO?
Fussing Over Forums
‣ teek said y'all need peer-
mediation...lol....but for real
y'all been too cool for dis
shit to cme to dis.!
‣ Only fake bitches do peer
mediation my nigga. I'm
WAY TOO REAL for that shit.
& ms.pray already know that
‣ We're fake because we
requested peer mediation?
Instead of fighting? And we
'jumped' her - please.
‣ #WhiteyTime peer
mediation is for bitches.
‣ After 16, your too old to be
fighting and pulling weave
out lol...like sit down and
have a discussion...peer
mediation sheesh
‣ That's just peer mediation.
When 2 people are fighting
they have a 'middle man' to
settle it. Its perfectly normal
‣ if 2omf have a problem with
each other, they needa
bring that the other way.
Don’t come over here w.
that. I'm not peer mediation.
Implications?
‣ “Call a friend” concept now involves “media
multiplexity” as we move through day or process
and channel shift our communications
‣ Social media provides an unevenly read (by
various ADR actors) backchannel that supports or
hinders dispute process adoption
‣ E-mediation referral box on twitter and other
social sites?
‣ Be more alert to “Absent presence” and “Present
absents”
‣ ADR Program advocates may need to incorporate
or at least expect additional “participants” active
in the virtual space
‣ Shift to include more ODR coaching roles and
active back channel monitoring?
Democratic Education
and ADR/ODR
‣ Shameless plug - Check out
http://democracyis.us
Thank you!
@bwarters on twitter
w.warters@wayne.edu

More Related Content

What's hot

Online Romance is a Myth.
Online Romance is a Myth.Online Romance is a Myth.
Online Romance is a Myth.SeeratKDhillon
 
Tasers, Abortion and Parenting: Behind the Curtain of Policing America
Tasers, Abortion and Parenting: Behind the Curtain of Policing AmericaTasers, Abortion and Parenting: Behind the Curtain of Policing America
Tasers, Abortion and Parenting: Behind the Curtain of Policing AmericaJon Hansen
 
Networked Nonprofit Theory and Practice
Networked Nonprofit Theory and PracticeNetworked Nonprofit Theory and Practice
Networked Nonprofit Theory and PracticeBeth Kanter
 
Craigs List Boot Camp Presentation
Craigs List Boot Camp PresentationCraigs List Boot Camp Presentation
Craigs List Boot Camp PresentationBeth Kanter
 
The Dark Side of Social Media
The Dark Side of Social MediaThe Dark Side of Social Media
The Dark Side of Social MediaAref Jdey
 
A Scholarship of Generosity: a Hybrid Pedagogy Mixtape
A Scholarship of Generosity: a Hybrid Pedagogy MixtapeA Scholarship of Generosity: a Hybrid Pedagogy Mixtape
A Scholarship of Generosity: a Hybrid Pedagogy MixtapeJesse Stommel
 
Against Counteranthropomorphism: The Human Future of Education
Against Counteranthropomorphism: The Human Future of EducationAgainst Counteranthropomorphism: The Human Future of Education
Against Counteranthropomorphism: The Human Future of EducationJesse Stommel
 
Open Education and the Future - TEDxNYED
Open Education and the Future - TEDxNYEDOpen Education and the Future - TEDxNYED
Open Education and the Future - TEDxNYEDDavid Wiley
 
Stand and Unfold Yourself: MOOCs, Networked Learning, and the Digital Humanities
Stand and Unfold Yourself: MOOCs, Networked Learning, and the Digital HumanitiesStand and Unfold Yourself: MOOCs, Networked Learning, and the Digital Humanities
Stand and Unfold Yourself: MOOCs, Networked Learning, and the Digital HumanitiesJesse Stommel
 
Social Media: Is it creating a culture of hate?
Social Media: Is it creating a culture of hate?Social Media: Is it creating a culture of hate?
Social Media: Is it creating a culture of hate?Frances Coronel
 
Intimacy Alex Dulac CMS 298
Intimacy Alex Dulac CMS 298Intimacy Alex Dulac CMS 298
Intimacy Alex Dulac CMS 298alexdulac
 
Millennials And Microgiving
Millennials And MicrogivingMillennials And Microgiving
Millennials And MicrogivingTunheim
 
So.cl: An interest Network for Informal Learning
So.cl:  An interest Network for Informal LearningSo.cl:  An interest Network for Informal Learning
So.cl: An interest Network for Informal LearningShelly D. Farnham, Ph.D.
 
Minnesota Planned Giving Council
Minnesota Planned Giving CouncilMinnesota Planned Giving Council
Minnesota Planned Giving Counciljmstremcha
 

What's hot (20)

Online Romance is a Myth.
Online Romance is a Myth.Online Romance is a Myth.
Online Romance is a Myth.
 
Tasers, Abortion and Parenting: Behind the Curtain of Policing America
Tasers, Abortion and Parenting: Behind the Curtain of Policing AmericaTasers, Abortion and Parenting: Behind the Curtain of Policing America
Tasers, Abortion and Parenting: Behind the Curtain of Policing America
 
Networked Nonprofit Theory and Practice
Networked Nonprofit Theory and PracticeNetworked Nonprofit Theory and Practice
Networked Nonprofit Theory and Practice
 
Craigs List Boot Camp Presentation
Craigs List Boot Camp PresentationCraigs List Boot Camp Presentation
Craigs List Boot Camp Presentation
 
The Dark Side of Social Media
The Dark Side of Social MediaThe Dark Side of Social Media
The Dark Side of Social Media
 
Netiquette
NetiquetteNetiquette
Netiquette
 
Missouri
MissouriMissouri
Missouri
 
A Scholarship of Generosity: a Hybrid Pedagogy Mixtape
A Scholarship of Generosity: a Hybrid Pedagogy MixtapeA Scholarship of Generosity: a Hybrid Pedagogy Mixtape
A Scholarship of Generosity: a Hybrid Pedagogy Mixtape
 
Against Counteranthropomorphism: The Human Future of Education
Against Counteranthropomorphism: The Human Future of EducationAgainst Counteranthropomorphism: The Human Future of Education
Against Counteranthropomorphism: The Human Future of Education
 
Open Education and the Future - TEDxNYED
Open Education and the Future - TEDxNYEDOpen Education and the Future - TEDxNYED
Open Education and the Future - TEDxNYED
 
Digital literacies
Digital literaciesDigital literacies
Digital literacies
 
Stand and Unfold Yourself: MOOCs, Networked Learning, and the Digital Humanities
Stand and Unfold Yourself: MOOCs, Networked Learning, and the Digital HumanitiesStand and Unfold Yourself: MOOCs, Networked Learning, and the Digital Humanities
Stand and Unfold Yourself: MOOCs, Networked Learning, and the Digital Humanities
 
Social Media: Is it creating a culture of hate?
Social Media: Is it creating a culture of hate?Social Media: Is it creating a culture of hate?
Social Media: Is it creating a culture of hate?
 
Digital trends and us
Digital trends and usDigital trends and us
Digital trends and us
 
Aae441
Aae441 Aae441
Aae441
 
Week 3 (for RU587)
Week 3 (for RU587)Week 3 (for RU587)
Week 3 (for RU587)
 
Intimacy Alex Dulac CMS 298
Intimacy Alex Dulac CMS 298Intimacy Alex Dulac CMS 298
Intimacy Alex Dulac CMS 298
 
Millennials And Microgiving
Millennials And MicrogivingMillennials And Microgiving
Millennials And Microgiving
 
So.cl: An interest Network for Informal Learning
So.cl:  An interest Network for Informal LearningSo.cl:  An interest Network for Informal Learning
So.cl: An interest Network for Informal Learning
 
Minnesota Planned Giving Council
Minnesota Planned Giving CouncilMinnesota Planned Giving Council
Minnesota Planned Giving Council
 

Viewers also liked

Tapping India's Youth Energy: The Grassroutes Movement
Tapping India's Youth Energy: The Grassroutes MovementTapping India's Youth Energy: The Grassroutes Movement
Tapping India's Youth Energy: The Grassroutes MovementAnurag Dutta
 
Peer mediation fact sheet (1)
Peer mediation fact sheet (1)Peer mediation fact sheet (1)
Peer mediation fact sheet (1)labandelay
 
Conflict Mediation
Conflict MediationConflict Mediation
Conflict MediationRussell Kunz
 
Working with and Learning from Conflicts on Campus: What Mediators Bring to t...
Working with and Learning from Conflicts on Campus: What Mediators Bring to t...Working with and Learning from Conflicts on Campus: What Mediators Bring to t...
Working with and Learning from Conflicts on Campus: What Mediators Bring to t...Bill Warters
 
Peer Group Connection: Mentoring For Safe, Supportive, Engaging, and Inspirin...
Peer Group Connection: Mentoring For Safe, Supportive, Engaging, and Inspirin...Peer Group Connection: Mentoring For Safe, Supportive, Engaging, and Inspirin...
Peer Group Connection: Mentoring For Safe, Supportive, Engaging, and Inspirin...National Partnership for Educational Access
 
School peer mediation in CEIP Europa
School peer mediation in CEIP Europa School peer mediation in CEIP Europa
School peer mediation in CEIP Europa CEIP Europa
 
Peer mediation
Peer mediationPeer mediation
Peer mediationvdmoore13
 
Mediated children: From couch potatoes to digital natives
Mediated children: From couch potatoes to digital nativesMediated children: From couch potatoes to digital natives
Mediated children: From couch potatoes to digital nativesJaime Riccio
 
Acr presentation on peer mediators curriculum 10 9-13
Acr presentation on peer mediators curriculum 10 9-13Acr presentation on peer mediators curriculum 10 9-13
Acr presentation on peer mediators curriculum 10 9-13Charles Chang
 
School Mediation student training
School Mediation student trainingSchool Mediation student training
School Mediation student trainingInterMediaKT
 
School mediation
School   mediationSchool   mediation
School mediationPatoEva
 
Tools for conflict analysis
Tools for conflict analysisTools for conflict analysis
Tools for conflict analysisLo Ivan
 

Viewers also liked (20)

Looking at conflict differently
Looking at conflict differentlyLooking at conflict differently
Looking at conflict differently
 
Tapping India's Youth Energy: The Grassroutes Movement
Tapping India's Youth Energy: The Grassroutes MovementTapping India's Youth Energy: The Grassroutes Movement
Tapping India's Youth Energy: The Grassroutes Movement
 
Peer mediation fact sheet (1)
Peer mediation fact sheet (1)Peer mediation fact sheet (1)
Peer mediation fact sheet (1)
 
Conflict Mediation
Conflict MediationConflict Mediation
Conflict Mediation
 
Torrijas recipe
Torrijas recipeTorrijas recipe
Torrijas recipe
 
Board presentation
Board presentationBoard presentation
Board presentation
 
Working with and Learning from Conflicts on Campus: What Mediators Bring to t...
Working with and Learning from Conflicts on Campus: What Mediators Bring to t...Working with and Learning from Conflicts on Campus: What Mediators Bring to t...
Working with and Learning from Conflicts on Campus: What Mediators Bring to t...
 
Peer Mediated Learning
Peer Mediated LearningPeer Mediated Learning
Peer Mediated Learning
 
School safety
School safetySchool safety
School safety
 
Peer mediation
Peer mediationPeer mediation
Peer mediation
 
Peer Group Connection: Mentoring For Safe, Supportive, Engaging, and Inspirin...
Peer Group Connection: Mentoring For Safe, Supportive, Engaging, and Inspirin...Peer Group Connection: Mentoring For Safe, Supportive, Engaging, and Inspirin...
Peer Group Connection: Mentoring For Safe, Supportive, Engaging, and Inspirin...
 
School peer mediation in CEIP Europa
School peer mediation in CEIP Europa School peer mediation in CEIP Europa
School peer mediation in CEIP Europa
 
Peer mediation
Peer mediationPeer mediation
Peer mediation
 
Mediated children: From couch potatoes to digital natives
Mediated children: From couch potatoes to digital nativesMediated children: From couch potatoes to digital natives
Mediated children: From couch potatoes to digital natives
 
Acr presentation on peer mediators curriculum 10 9-13
Acr presentation on peer mediators curriculum 10 9-13Acr presentation on peer mediators curriculum 10 9-13
Acr presentation on peer mediators curriculum 10 9-13
 
School Mediation student training
School Mediation student trainingSchool Mediation student training
School Mediation student training
 
Conflicts
ConflictsConflicts
Conflicts
 
School mediation
School   mediationSchool   mediation
School mediation
 
Conflict Management in a school environment
Conflict Management in a school environmentConflict Management in a school environment
Conflict Management in a school environment
 
Tools for conflict analysis
Tools for conflict analysisTools for conflict analysis
Tools for conflict analysis
 

Similar to Networked Individualism and ADR/ODR Process: Reflections Through the Lens of "Peer Mediation" on Twitter

Graduation Essay Ideas.pdf
Graduation Essay Ideas.pdfGraduation Essay Ideas.pdf
Graduation Essay Ideas.pdfKatie Stewart
 
How Our Kids Are Using the Internet in 2009
How Our Kids Are Using the Internet in 2009How Our Kids Are Using the Internet in 2009
How Our Kids Are Using the Internet in 2009bermandry
 
Social Justice. Social Good. Social Media. Social Change.
Social Justice. Social Good. Social Media. Social Change.Social Justice. Social Good. Social Media. Social Change.
Social Justice. Social Good. Social Media. Social Change.Paul Brown
 
Tech Savvy Parenting
Tech Savvy ParentingTech Savvy Parenting
Tech Savvy Parentingbermandry
 
Opportunities and dilemmas of social media - Sunderlandfinalmh
Opportunities and dilemmas of social media - SunderlandfinalmhOpportunities and dilemmas of social media - Sunderlandfinalmh
Opportunities and dilemmas of social media - SunderlandfinalmhMariann Hardey
 
The Secret Life Of Social Media
The Secret Life Of Social MediaThe Secret Life Of Social Media
The Secret Life Of Social Mediaphysicsdavid
 
The Art Of Essay Writing. The Art Of Essay Writing. 2022-10-29
The Art Of Essay Writing. The Art Of Essay Writing. 2022-10-29The Art Of Essay Writing. The Art Of Essay Writing. 2022-10-29
The Art Of Essay Writing. The Art Of Essay Writing. 2022-10-29Elizabeth Kennedy
 
Digital citizenship for oesis for posting
Digital citizenship for oesis for postingDigital citizenship for oesis for posting
Digital citizenship for oesis for postingJonathan Martin
 
Digital citizenship for oesis for posting
Digital citizenship for oesis for postingDigital citizenship for oesis for posting
Digital citizenship for oesis for postingJonathan Martin
 
Dreaded Apply Texas Essay B Examples Thatsnotus
Dreaded Apply Texas Essay B Examples  ThatsnotusDreaded Apply Texas Essay B Examples  Thatsnotus
Dreaded Apply Texas Essay B Examples ThatsnotusJuanita Conklin
 
Final project
Final projectFinal project
Final projectkimcard
 
Advancedsocialmedia
AdvancedsocialmediaAdvancedsocialmedia
Advancedsocialmediaibrand mk
 
Friendships and social media
Friendships and social mediaFriendships and social media
Friendships and social mediaAlyssa Thomson
 
Web Science Session 2: Social Media
Web Science Session 2: Social MediaWeb Science Session 2: Social Media
Web Science Session 2: Social MediaStefanie Panke
 
Why We Share and What It Means for Marketing
Why We Share and What It Means for MarketingWhy We Share and What It Means for Marketing
Why We Share and What It Means for MarketingSwystun Communications
 

Similar to Networked Individualism and ADR/ODR Process: Reflections Through the Lens of "Peer Mediation" on Twitter (20)

Graduation Essay Ideas.pdf
Graduation Essay Ideas.pdfGraduation Essay Ideas.pdf
Graduation Essay Ideas.pdf
 
How Our Kids Are Using the Internet in 2009
How Our Kids Are Using the Internet in 2009How Our Kids Are Using the Internet in 2009
How Our Kids Are Using the Internet in 2009
 
Social Justice. Social Good. Social Media. Social Change.
Social Justice. Social Good. Social Media. Social Change.Social Justice. Social Good. Social Media. Social Change.
Social Justice. Social Good. Social Media. Social Change.
 
Tech Savvy Parenting
Tech Savvy ParentingTech Savvy Parenting
Tech Savvy Parenting
 
Opportunities and dilemmas of social media - Sunderlandfinalmh
Opportunities and dilemmas of social media - SunderlandfinalmhOpportunities and dilemmas of social media - Sunderlandfinalmh
Opportunities and dilemmas of social media - Sunderlandfinalmh
 
The Secret Life Of Social Media
The Secret Life Of Social MediaThe Secret Life Of Social Media
The Secret Life Of Social Media
 
The Art Of Essay Writing. The Art Of Essay Writing. 2022-10-29
The Art Of Essay Writing. The Art Of Essay Writing. 2022-10-29The Art Of Essay Writing. The Art Of Essay Writing. 2022-10-29
The Art Of Essay Writing. The Art Of Essay Writing. 2022-10-29
 
Socialogy
SocialogySocialogy
Socialogy
 
Social Media for Nonprofit Leaders
Social Media for Nonprofit LeadersSocial Media for Nonprofit Leaders
Social Media for Nonprofit Leaders
 
Digital citizenship for oesis for posting
Digital citizenship for oesis for postingDigital citizenship for oesis for posting
Digital citizenship for oesis for posting
 
Digital citizenship for oesis for posting
Digital citizenship for oesis for postingDigital citizenship for oesis for posting
Digital citizenship for oesis for posting
 
Raymart ong-proposal
Raymart ong-proposalRaymart ong-proposal
Raymart ong-proposal
 
Raymart ong proposal
Raymart ong proposalRaymart ong proposal
Raymart ong proposal
 
Vlc Techforum
Vlc TechforumVlc Techforum
Vlc Techforum
 
Dreaded Apply Texas Essay B Examples Thatsnotus
Dreaded Apply Texas Essay B Examples  ThatsnotusDreaded Apply Texas Essay B Examples  Thatsnotus
Dreaded Apply Texas Essay B Examples Thatsnotus
 
Final project
Final projectFinal project
Final project
 
Advancedsocialmedia
AdvancedsocialmediaAdvancedsocialmedia
Advancedsocialmedia
 
Friendships and social media
Friendships and social mediaFriendships and social media
Friendships and social media
 
Web Science Session 2: Social Media
Web Science Session 2: Social MediaWeb Science Session 2: Social Media
Web Science Session 2: Social Media
 
Why We Share and What It Means for Marketing
Why We Share and What It Means for MarketingWhy We Share and What It Means for Marketing
Why We Share and What It Means for Marketing
 

More from Bill Warters

Building a container for conflict resolution on campus
Building a container for conflict resolution on campusBuilding a container for conflict resolution on campus
Building a container for conflict resolution on campusBill Warters
 
Understanding Relational Violence Enacted by Men
Understanding Relational Violence Enacted by MenUnderstanding Relational Violence Enacted by Men
Understanding Relational Violence Enacted by MenBill Warters
 
Technology and Dispute Resolution in Urban Contexts
Technology and Dispute Resolution in Urban ContextsTechnology and Dispute Resolution in Urban Contexts
Technology and Dispute Resolution in Urban ContextsBill Warters
 
Working with Conflict - Tales from the Field (Nerd Nite Detroit)
Working with Conflict - Tales from the Field (Nerd Nite Detroit)Working with Conflict - Tales from the Field (Nerd Nite Detroit)
Working with Conflict - Tales from the Field (Nerd Nite Detroit)Bill Warters
 
Warters Teaching Dispute Resolution Online - Stanford 2014
Warters Teaching Dispute Resolution Online - Stanford 2014Warters Teaching Dispute Resolution Online - Stanford 2014
Warters Teaching Dispute Resolution Online - Stanford 2014Bill Warters
 
Building Conflict Competencies Through Service Learning
Building Conflict Competencies Through Service LearningBuilding Conflict Competencies Through Service Learning
Building Conflict Competencies Through Service LearningBill Warters
 
Community Building via AVP (Alternatives to Violence Project)
Community Building via AVP (Alternatives to Violence Project)Community Building via AVP (Alternatives to Violence Project)
Community Building via AVP (Alternatives to Violence Project)Bill Warters
 
Resources for Teaching about Peace and Conflict Resolution in Educational Set...
Resources for Teaching about Peace and Conflict Resolution in Educational Set...Resources for Teaching about Peace and Conflict Resolution in Educational Set...
Resources for Teaching about Peace and Conflict Resolution in Educational Set...Bill Warters
 
Info-Activism and Online Dispute Resolution: Strange Bedfellows?
Info-Activism and Online Dispute Resolution: Strange Bedfellows?Info-Activism and Online Dispute Resolution: Strange Bedfellows?
Info-Activism and Online Dispute Resolution: Strange Bedfellows?Bill Warters
 
Cyberbullying Workshop Slides - ACR 2012 New Orleans
Cyberbullying Workshop Slides - ACR 2012 New OrleansCyberbullying Workshop Slides - ACR 2012 New Orleans
Cyberbullying Workshop Slides - ACR 2012 New OrleansBill Warters
 
Using Online Tools to Engage and Be Engaged
Using Online Tools to Engage and Be EngagedUsing Online Tools to Engage and Be Engaged
Using Online Tools to Engage and Be EngagedBill Warters
 
What's on Bill Warters Radar?
What's on Bill Warters Radar?What's on Bill Warters Radar?
What's on Bill Warters Radar?Bill Warters
 
Speaking Truth Website - Friends World Media
Speaking Truth Website - Friends World MediaSpeaking Truth Website - Friends World Media
Speaking Truth Website - Friends World MediaBill Warters
 
CRE Resource Creation and Discovery
CRE Resource Creation and DiscoveryCRE Resource Creation and Discovery
CRE Resource Creation and DiscoveryBill Warters
 
Empowering Educational Resources
Empowering Educational ResourcesEmpowering Educational Resources
Empowering Educational ResourcesBill Warters
 
Blogs And Wikis In Academia
Blogs And Wikis In AcademiaBlogs And Wikis In Academia
Blogs And Wikis In AcademiaBill Warters
 
Harnessing the Interactive Web
Harnessing the Interactive WebHarnessing the Interactive Web
Harnessing the Interactive WebBill Warters
 

More from Bill Warters (17)

Building a container for conflict resolution on campus
Building a container for conflict resolution on campusBuilding a container for conflict resolution on campus
Building a container for conflict resolution on campus
 
Understanding Relational Violence Enacted by Men
Understanding Relational Violence Enacted by MenUnderstanding Relational Violence Enacted by Men
Understanding Relational Violence Enacted by Men
 
Technology and Dispute Resolution in Urban Contexts
Technology and Dispute Resolution in Urban ContextsTechnology and Dispute Resolution in Urban Contexts
Technology and Dispute Resolution in Urban Contexts
 
Working with Conflict - Tales from the Field (Nerd Nite Detroit)
Working with Conflict - Tales from the Field (Nerd Nite Detroit)Working with Conflict - Tales from the Field (Nerd Nite Detroit)
Working with Conflict - Tales from the Field (Nerd Nite Detroit)
 
Warters Teaching Dispute Resolution Online - Stanford 2014
Warters Teaching Dispute Resolution Online - Stanford 2014Warters Teaching Dispute Resolution Online - Stanford 2014
Warters Teaching Dispute Resolution Online - Stanford 2014
 
Building Conflict Competencies Through Service Learning
Building Conflict Competencies Through Service LearningBuilding Conflict Competencies Through Service Learning
Building Conflict Competencies Through Service Learning
 
Community Building via AVP (Alternatives to Violence Project)
Community Building via AVP (Alternatives to Violence Project)Community Building via AVP (Alternatives to Violence Project)
Community Building via AVP (Alternatives to Violence Project)
 
Resources for Teaching about Peace and Conflict Resolution in Educational Set...
Resources for Teaching about Peace and Conflict Resolution in Educational Set...Resources for Teaching about Peace and Conflict Resolution in Educational Set...
Resources for Teaching about Peace and Conflict Resolution in Educational Set...
 
Info-Activism and Online Dispute Resolution: Strange Bedfellows?
Info-Activism and Online Dispute Resolution: Strange Bedfellows?Info-Activism and Online Dispute Resolution: Strange Bedfellows?
Info-Activism and Online Dispute Resolution: Strange Bedfellows?
 
Cyberbullying Workshop Slides - ACR 2012 New Orleans
Cyberbullying Workshop Slides - ACR 2012 New OrleansCyberbullying Workshop Slides - ACR 2012 New Orleans
Cyberbullying Workshop Slides - ACR 2012 New Orleans
 
Using Online Tools to Engage and Be Engaged
Using Online Tools to Engage and Be EngagedUsing Online Tools to Engage and Be Engaged
Using Online Tools to Engage and Be Engaged
 
What's on Bill Warters Radar?
What's on Bill Warters Radar?What's on Bill Warters Radar?
What's on Bill Warters Radar?
 
Speaking Truth Website - Friends World Media
Speaking Truth Website - Friends World MediaSpeaking Truth Website - Friends World Media
Speaking Truth Website - Friends World Media
 
CRE Resource Creation and Discovery
CRE Resource Creation and DiscoveryCRE Resource Creation and Discovery
CRE Resource Creation and Discovery
 
Empowering Educational Resources
Empowering Educational ResourcesEmpowering Educational Resources
Empowering Educational Resources
 
Blogs And Wikis In Academia
Blogs And Wikis In AcademiaBlogs And Wikis In Academia
Blogs And Wikis In Academia
 
Harnessing the Interactive Web
Harnessing the Interactive WebHarnessing the Interactive Web
Harnessing the Interactive Web
 

Recently uploaded

USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...Postal Advocate Inc.
 
Karra SKD Conference Presentation Revised.pptx
Karra SKD Conference Presentation Revised.pptxKarra SKD Conference Presentation Revised.pptx
Karra SKD Conference Presentation Revised.pptxAshokKarra1
 
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfInclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfTechSoup
 
Choosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for ParentsChoosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for Parentsnavabharathschool99
 
Presentation Activity 2. Unit 3 transv.pptx
Presentation Activity 2. Unit 3 transv.pptxPresentation Activity 2. Unit 3 transv.pptx
Presentation Activity 2. Unit 3 transv.pptxRosabel UA
 
Transaction Management in Database Management System
Transaction Management in Database Management SystemTransaction Management in Database Management System
Transaction Management in Database Management SystemChristalin Nelson
 
4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptx4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptxmary850239
 
Grade 9 Quarter 4 Dll Grade 9 Quarter 4 DLL.pdf
Grade 9 Quarter 4 Dll Grade 9 Quarter 4 DLL.pdfGrade 9 Quarter 4 Dll Grade 9 Quarter 4 DLL.pdf
Grade 9 Quarter 4 Dll Grade 9 Quarter 4 DLL.pdfJemuel Francisco
 
Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Celine George
 
Millenials and Fillennials (Ethical Challenge and Responses).pptx
Millenials and Fillennials (Ethical Challenge and Responses).pptxMillenials and Fillennials (Ethical Challenge and Responses).pptx
Millenials and Fillennials (Ethical Challenge and Responses).pptxJanEmmanBrigoli
 
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)lakshayb543
 
AUDIENCE THEORY -CULTIVATION THEORY - GERBNER.pptx
AUDIENCE THEORY -CULTIVATION THEORY -  GERBNER.pptxAUDIENCE THEORY -CULTIVATION THEORY -  GERBNER.pptx
AUDIENCE THEORY -CULTIVATION THEORY - GERBNER.pptxiammrhaywood
 
Measures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped dataMeasures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped dataBabyAnnMotar
 
ClimART Action | eTwinning Project
ClimART Action    |    eTwinning ProjectClimART Action    |    eTwinning Project
ClimART Action | eTwinning Projectjordimapav
 
Congestive Cardiac Failure..presentation
Congestive Cardiac Failure..presentationCongestive Cardiac Failure..presentation
Congestive Cardiac Failure..presentationdeepaannamalai16
 
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTSGRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTSJoshuaGantuangco2
 
Concurrency Control in Database Management system
Concurrency Control in Database Management systemConcurrency Control in Database Management system
Concurrency Control in Database Management systemChristalin Nelson
 

Recently uploaded (20)

USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
 
Karra SKD Conference Presentation Revised.pptx
Karra SKD Conference Presentation Revised.pptxKarra SKD Conference Presentation Revised.pptx
Karra SKD Conference Presentation Revised.pptx
 
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfInclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
 
Choosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for ParentsChoosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for Parents
 
Presentation Activity 2. Unit 3 transv.pptx
Presentation Activity 2. Unit 3 transv.pptxPresentation Activity 2. Unit 3 transv.pptx
Presentation Activity 2. Unit 3 transv.pptx
 
Transaction Management in Database Management System
Transaction Management in Database Management SystemTransaction Management in Database Management System
Transaction Management in Database Management System
 
YOUVE_GOT_EMAIL_PRELIMS_EL_DORADO_2024.pptx
YOUVE_GOT_EMAIL_PRELIMS_EL_DORADO_2024.pptxYOUVE_GOT_EMAIL_PRELIMS_EL_DORADO_2024.pptx
YOUVE_GOT_EMAIL_PRELIMS_EL_DORADO_2024.pptx
 
4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptx4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptx
 
Grade 9 Quarter 4 Dll Grade 9 Quarter 4 DLL.pdf
Grade 9 Quarter 4 Dll Grade 9 Quarter 4 DLL.pdfGrade 9 Quarter 4 Dll Grade 9 Quarter 4 DLL.pdf
Grade 9 Quarter 4 Dll Grade 9 Quarter 4 DLL.pdf
 
INCLUSIVE EDUCATION PRACTICES FOR TEACHERS AND TRAINERS.pptx
INCLUSIVE EDUCATION PRACTICES FOR TEACHERS AND TRAINERS.pptxINCLUSIVE EDUCATION PRACTICES FOR TEACHERS AND TRAINERS.pptx
INCLUSIVE EDUCATION PRACTICES FOR TEACHERS AND TRAINERS.pptx
 
Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17
 
Millenials and Fillennials (Ethical Challenge and Responses).pptx
Millenials and Fillennials (Ethical Challenge and Responses).pptxMillenials and Fillennials (Ethical Challenge and Responses).pptx
Millenials and Fillennials (Ethical Challenge and Responses).pptx
 
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
 
AUDIENCE THEORY -CULTIVATION THEORY - GERBNER.pptx
AUDIENCE THEORY -CULTIVATION THEORY -  GERBNER.pptxAUDIENCE THEORY -CULTIVATION THEORY -  GERBNER.pptx
AUDIENCE THEORY -CULTIVATION THEORY - GERBNER.pptx
 
Paradigm shift in nursing research by RS MEHTA
Paradigm shift in nursing research by RS MEHTAParadigm shift in nursing research by RS MEHTA
Paradigm shift in nursing research by RS MEHTA
 
Measures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped dataMeasures of Position DECILES for ungrouped data
Measures of Position DECILES for ungrouped data
 
ClimART Action | eTwinning Project
ClimART Action    |    eTwinning ProjectClimART Action    |    eTwinning Project
ClimART Action | eTwinning Project
 
Congestive Cardiac Failure..presentation
Congestive Cardiac Failure..presentationCongestive Cardiac Failure..presentation
Congestive Cardiac Failure..presentation
 
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTSGRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
 
Concurrency Control in Database Management system
Concurrency Control in Database Management systemConcurrency Control in Database Management system
Concurrency Control in Database Management system
 

Networked Individualism and ADR/ODR Process: Reflections Through the Lens of "Peer Mediation" on Twitter

  • 1. Networked Individualism & ADR/ODR Process Reflections Through the Lens of “Peer Mediation” on Twitter Bill Warters, Wayne State University ODR Forum 2013
  • 2. About Me ‣ Director, Wayne State University Master of Arts in Dispute Resolution Program BilltheCat cartoonby BerkeleyBreathed
  • 3. Networked Individualism ‣ Networked: The New Social Operating System (2012, MIT Press) by Lee Rainie and Barry Wellman ‣ Builds on Barry Wellman’s studies of community networks and Lee Rainies’ PEW Internet surveys
  • 4. The “Triple Revolution” Three Major Shifts in Social Organization ‣A Turn from Groups to Social Networks ‣The Proliferation & Differentiation of a Personalized Internet ‣The Personal, Mobile and Always- Accessible Nature of Information and Communication
  • 5. Networked Individuals ‣ Now People Function as Networked Individuals more often, even at home, with less emphasis on group membership ‣ Social ties and events are Organized Around the Individual rather than around social units such as family, neighborhood, workgroup or organization ‣ Person, rather than Place, is the main node. Cell phones and internet allow realtime, person-to-person contacts to supplant place-to-place communication
  • 6. Diverse Networks of “Nourishment” ‣ Now more folks meet their social, emotional, and economic needs by tapping into loosely- knit networks of diverse associates rather than relying on tight connections to a relatively small number of core associates ‣ Looser and more diverse networks require more choreography and exertion to manage ‣ Often have varied networks that are specialized: help with pets and plants; medical advice; music or film opinions; gaming; financial advice; shoulder to cry on; homework help
  • 7. We Still Have Close Ties Very Close Ties Percentage Compared to 1967 Kin Friends Neighbors Workmates/ Schoolmates 50 about the same 41 up 4 down 5 ? We adapt to frequent changes in our social networks due to a social environment in flux
  • 8. Social Network Revolution ‣ New Media is the New Neighborhood ‣ The Lines Between Information, Communication and Action have Blurred ‣ We Fashion Complex Identities Moving Among Relationships and Milieus as per Networked - Chapter 2 - The Social Network Revolution
  • 9. A Perspective Shift “The shift to networked individualism has been accompanied by a shift in thinking about how people behave socially. Rather than seeing people as driven by individual norms or by the collective activities of solidary groups, social network analysts focus on how people’s connections affect possibilities and constraints on their behavior.”
  • 10. Moore's Mediator Types ‣ Social Network Mediators - respected, known to both parties, while perhaps not neutral, thought to be fair. Their goal is to maintain group stability over time ‣ Authoritative Mediators - has some power over the parties, wants outcome to stay within certain parameters, but chooses to seek a mutual agreement from parties rather than attempting to impose a solution ‣ Independent Mediators - the North American favorite, no significant relationship to the parties, assumption of neutrality and impartiality Time for a new hybrid?
  • 11. Networks & Power ‣ Old adage: “Never pick a fight with someone who buys ink by the barrel” ‣ New adage: “Never pick a fight with a networked individual with strong internet and mobile connections” ‣ In “The Rise of the Amateur” Douglas Rushkoff comments: “The people have crashed the gates of professionalism, penetrating the formerly sacrosanct boundaries protecting elites of all industries from challenges from below.”
  • 12. Observing Others ‣ Surveillance - we have a long history of those in power tracking the behaviors of those with less power ‣ Coveillance - with the rise of social media, we now "watch" our peers in various ways - eg "Facebook stalking" and monitoring of others status ‣ Sousveillance - also on the rise is observation from below of the more powerful people and organizations (term coined by Steve Mann, consumer advocate who started vlogging his interactions with retailers)
  • 13. Peer Mediation Twitter as a Lens to Study ADR Processes
  • 14. Peer Mediation tweets collection ‣ Used ContextMiner.org to run a daily search for “Peer Mediation” on Twitter ‣ Gathered 421 days worth of tweets # Includes duplicates
  • 16. Tweet Word Cloud(without hash tags) ‣ Used textisbeautiful.net with subset of relevant tweets
  • 18. Some Themes ‣ Reasons for being "sent" to peer mediation ‣ Using peer mediation skills in other settings ‣ Perks of being in peer mediation class (food, flexible schedules) ‣ Pride getting picked for training, credentials, creating media for prgm ‣ Prepping for or reporting on a mediation session ‣ Critiques of the fairness of process or participants ‣ #Highschoolmemories, #schoolmemories ‣ Confessions: “abuse” of the program - eg getting out of class via peer mediation slips, gossiping ‣ Vocal resistance to participating for various reasons ‣ Mediation is for younger people than us
  • 24. Even More Tweets! 'neutral' peer mediation was hilarious today. after the dumb bitch left, the mediators told me im 100% right. #winning
  • 25. Critical themes emerging ‣ Questioning the fairness of process re racism or structural inequality ‣ Struggles over the right forum for the fuss ‣ Mediation tied to the discipline system in counterproductive ways ‣ Mediation use is being “Weak” ‣ Back channel comments may be impacting active cases
  • 26. Some Tweeted Critiques ‣ Peer mediation made you wanna just whoop ass after the meeting, not settle. Lying on me and stuff. ‣ I don't want my kid to go through peer mediation. You live in the hood you show that bitch what the hood is ‣ I remember the peer mediation teacher in hs kicked me out cuzz all that came out my mouth was I wanna get the jews out of palestine. ‣ 'Peer mediation' is just a fancy term for lazy teachers. ‣ i had peer mediation w/ the counslors today for cussing out this rascist white guy. supposedly i threatned him -_- #WasteOfMyTime #PussyAss ‣ If you have a problem with peer mediation, where do you go? WHERE DO YOU GO?
  • 27. Fussing Over Forums ‣ teek said y'all need peer- mediation...lol....but for real y'all been too cool for dis shit to cme to dis.! ‣ Only fake bitches do peer mediation my nigga. I'm WAY TOO REAL for that shit. & ms.pray already know that ‣ We're fake because we requested peer mediation? Instead of fighting? And we 'jumped' her - please. ‣ #WhiteyTime peer mediation is for bitches. ‣ After 16, your too old to be fighting and pulling weave out lol...like sit down and have a discussion...peer mediation sheesh ‣ That's just peer mediation. When 2 people are fighting they have a 'middle man' to settle it. Its perfectly normal ‣ if 2omf have a problem with each other, they needa bring that the other way. Don’t come over here w. that. I'm not peer mediation.
  • 28. Implications? ‣ “Call a friend” concept now involves “media multiplexity” as we move through day or process and channel shift our communications ‣ Social media provides an unevenly read (by various ADR actors) backchannel that supports or hinders dispute process adoption ‣ E-mediation referral box on twitter and other social sites? ‣ Be more alert to “Absent presence” and “Present absents” ‣ ADR Program advocates may need to incorporate or at least expect additional “participants” active in the virtual space ‣ Shift to include more ODR coaching roles and active back channel monitoring?
  • 29. Democratic Education and ADR/ODR ‣ Shameless plug - Check out http://democracyis.us
  • 30. Thank you! @bwarters on twitter w.warters@wayne.edu