This is a repeated loop of information that plays as part of our hallway TV channel.

1. LOGO
“ Add your company slogan ”
Technology
New London Public Schools
Supporting New London
School’s Technology

2. What We Do
Service1
Support2
Hardware3
Software4

3. Support
 Hardware
 The Technology Department at New London
Public School’s supports; Over 1500
computers in the entire district.
 We have over 100 Printers and more then
100 Projectors.

4. Service
School
Buildings
Harbor
BDJMS
Jennings
NLHS
Winthrop
Nathan Hale
Technology
Department
District Offices
Clinical Day
Adult Ed
Central Office

5. Hardware
Electronic
Lock’s
Over 20
Servers
Over 60
Security
Camera’s
500
Phone’s and
Voicemail’sOver
1000
Email
Accounts
Network
New London

6. Software
HeatHeat
Computer Controlled
Each School’s heating system is
centrally controlled by a computer.
StudentStudent
Powerschool
New London’s entire student database
is done using powerschool.
PowerPower
Power Management
All the Computers in the district
automatically turn off.

7. New London
Software
Support
Hardware
Service

8. Helpdesk
Over 30 emails a day
Organized work orders
Priorities work loads
Handles Phone Support
Works the day to day inventory
Always StriveAlways Strive
For ExcellenceFor Excellence
At theAt the
HelpdeskHelpdesk

9. Hardware Support
Printers
Over 100
Projectors
Over 100
Computers
Over 1500
Servers
Over 20

10. Diagram
Network
Over 15,000 Spam Emails Blocked
Infrastructure
Fiber Backbones
Central Location
Storage
Over 20 Servers
Over 4 Terabytes

11. New London
In Person
On the Phone
Over the Web
CustomerCustomer
ServiceService

12. Support Process
Starts With OneStarts With One The FaceThe Face The SupportThe Support
Email Technician Resolve

13. New London
Software
Hardware
Support
Service
TechnologyTechnology
DepartmentDepartment

14. Support
Technology
Department
MultimediaSecurity
Support
Software
Service
Hardware

15. LOGO
“ Add your company slogan ”
New London Public Schools
By: Benjamin Bowie