This document discusses how various technologies can increase productivity, reduce costs, and improve communication for business travelers. It examines current and future usage of technologies like laptops, PDAs, mobile phones, video conferencing, online booking systems, and expense reporting tools. The document also reviews airline and hotel technologies in use now and what may be used in the future, such as onboard laptop power, airport kiosks, electronic seat selection, automated check-in/out, and in-room technologies.