Careers in Technical 
Communication 
Presentation for Dr. Liz Angeli’s Classes 
Towson University, October 2014 
Presented by Carolyn Klinger
Agenda 
 Techcomm definition 
 Career security 
 Paths to careers in 
techcomm 
 Society for Technical 
Communication
Technical Communication is… 
Contributing to business goals by designing 
and enhancing internal communications 
and by reusing content in cost-effective 
ways.
Technical Communication also 
is… 
Communicating about technical or 
specialized topics by using technology, 
including emerging new media
STC Body of Knowledge 
Go to the STC collaboration site at 
http://stcbok.editme.com to learn, 
contribute, and add to your online 
portfolio.
Techcomm is Interdisciplinary
Disciplines 
• Technical writing & editing 
• Content strategy 
• Information architecture 
• Advertising & marketing communication 
• Science writing (and “ghost writing”) 
• Medical writing 
• Work for nonprofit organizations (grant 
proposals, etc.) 
• Usability and accessibility 
• Instructional design 
• Indexing
Technical Writing & Editing 
• Hardware and software 
documentation 
• Policies and procedures 
• White papers 
• Textbooks 
• Proposals 
• Marketing materials 
• Video scripts 
• Magazine articles 
• Copy editing for publishers
Medical Writing 
• Editing or ghost-writing articles 
for medical journals 
• Patient-oriented websites 
• Flyers describing illnesses and 
treatments, for doctors’ offices 
• Medical transcription 
• Instructions for prescription 
medication 
• Marketing materials and web 
sites 
• Instructions for using medical 
devices such as X-ray machines 
• Biotech
Work for Nonprofit Organizations 
• Grant proposals 
• Fund-raising collaterals 
• Literature for clients of 
the nonprofit groups 
• Web site design, content, 
and maintenance
Advertising & Marketing 
Communications • Advertising 
– Print 
– Radio 
– TV 
– Billboards 
– Web sites 
– Social media 
• Marketing collateral 
– Brochures 
– Flyers 
– Fact sheets 
– Trade show graphics 
– Narrated video 
– Web sites
Career Security 
• Job market for techcomm is huge 
• Technology is always a growth market 
• Smart companies know that their communication 
with their customers can make or break them
Tech Writing is One of the Best 
Jobs in America 
http://money.cnn.com/pf/best-jobs/2013/snapshots/86.html
BLS Tracks Salary and Outlook 
http://www.bls.gov/ooh/media-and-communication/technical-writers.htm
Tech Writing Employment is 
Growing
Growing Job Market 
States with the most high tech and industry jobs have the most techcommjobs 
There are 46,100+ technical writers in the U.S.! 
(according to the 2012-2013 STC Salary Database)
Annual STC Salary Database 
Data are from the 2012-2013 STC Salary Database
Data are from the 
2012-2013 STC 
Salary Database, 
which is drawn from 
data reported by the 
United States 
Bureau of Labor 
Statistics
Local Industries 
• Biotech/Medical/Science 
• Computer hardware 
• Computer software 
• Computer networking and security 
• Consumer products 
• Telecommunications 
• Finance 
• Academia 
• Government/Defense/Aerospace 
• Nonprofit organizations
Local Jobs from jobs.stcwdc.org 
.
Paths to Careers in Techcomm
Develop Core Skills 
• Writing accurately 
• Writing clearly 
• Writing concisely 
• Writing coherently 
• Writing creatively 
• Tapping diverse media 
• Crossing boundaries and cultures
On-the-Job Training
Degree Programs 
• B.A. in techcomm 
• M.A. in techcomm 
• Ph.D. in techcomm 
• Undergraduate minor in 
techcomm 
• A certificate based on a 
given number of courses in 
techcomm
Joining STC
Benefits of Membership 
• Affiliation (geographic or virtual) with an STC student chapter 
• Affiliation (geographic or virtual) with an STC geographic chapter 
• Affiliation with one STC special interest group (SIG) 
• Access to salary scales, job listings, and other valuable intellectual 
property on the international STC web site 
• Opportunities to expand your network and build skills through 
volunteering
Benefits of Membership (Cont.) 
• Eligibility for STC student 
mentoring programs 
• Professional networking 
• Online access to industry-leading 
professional publications 
• Reduced rates for STC 
conferences, webinars (plus free 
webinars), and certification in 
technical communication
Membership Levels 
Student 
$75/year 
New Technical 
Communicator 
$160/year 
Classic 
$225/year
Your Local Chapter is wdcb.stcwdc.org
Thank You! 
• Contact me: 
• @cklinger 
• carolyn.klinger@verizon.net

Techcomm Careers October 2014 Update

  • 1.
    Careers in Technical Communication Presentation for Dr. Liz Angeli’s Classes Towson University, October 2014 Presented by Carolyn Klinger
  • 2.
    Agenda  Techcommdefinition  Career security  Paths to careers in techcomm  Society for Technical Communication
  • 3.
    Technical Communication is… Contributing to business goals by designing and enhancing internal communications and by reusing content in cost-effective ways.
  • 4.
    Technical Communication also is… Communicating about technical or specialized topics by using technology, including emerging new media
  • 5.
    STC Body ofKnowledge Go to the STC collaboration site at http://stcbok.editme.com to learn, contribute, and add to your online portfolio.
  • 6.
  • 7.
    Disciplines • Technicalwriting & editing • Content strategy • Information architecture • Advertising & marketing communication • Science writing (and “ghost writing”) • Medical writing • Work for nonprofit organizations (grant proposals, etc.) • Usability and accessibility • Instructional design • Indexing
  • 8.
    Technical Writing &Editing • Hardware and software documentation • Policies and procedures • White papers • Textbooks • Proposals • Marketing materials • Video scripts • Magazine articles • Copy editing for publishers
  • 9.
    Medical Writing •Editing or ghost-writing articles for medical journals • Patient-oriented websites • Flyers describing illnesses and treatments, for doctors’ offices • Medical transcription • Instructions for prescription medication • Marketing materials and web sites • Instructions for using medical devices such as X-ray machines • Biotech
  • 10.
    Work for NonprofitOrganizations • Grant proposals • Fund-raising collaterals • Literature for clients of the nonprofit groups • Web site design, content, and maintenance
  • 11.
    Advertising & Marketing Communications • Advertising – Print – Radio – TV – Billboards – Web sites – Social media • Marketing collateral – Brochures – Flyers – Fact sheets – Trade show graphics – Narrated video – Web sites
  • 12.
    Career Security •Job market for techcomm is huge • Technology is always a growth market • Smart companies know that their communication with their customers can make or break them
  • 13.
    Tech Writing isOne of the Best Jobs in America http://money.cnn.com/pf/best-jobs/2013/snapshots/86.html
  • 14.
    BLS Tracks Salaryand Outlook http://www.bls.gov/ooh/media-and-communication/technical-writers.htm
  • 15.
  • 16.
    Growing Job Market States with the most high tech and industry jobs have the most techcommjobs There are 46,100+ technical writers in the U.S.! (according to the 2012-2013 STC Salary Database)
  • 17.
    Annual STC SalaryDatabase Data are from the 2012-2013 STC Salary Database
  • 18.
    Data are fromthe 2012-2013 STC Salary Database, which is drawn from data reported by the United States Bureau of Labor Statistics
  • 19.
    Local Industries •Biotech/Medical/Science • Computer hardware • Computer software • Computer networking and security • Consumer products • Telecommunications • Finance • Academia • Government/Defense/Aerospace • Nonprofit organizations
  • 20.
    Local Jobs fromjobs.stcwdc.org .
  • 21.
    Paths to Careersin Techcomm
  • 22.
    Develop Core Skills • Writing accurately • Writing clearly • Writing concisely • Writing coherently • Writing creatively • Tapping diverse media • Crossing boundaries and cultures
  • 23.
  • 24.
    Degree Programs •B.A. in techcomm • M.A. in techcomm • Ph.D. in techcomm • Undergraduate minor in techcomm • A certificate based on a given number of courses in techcomm
  • 25.
  • 26.
    Benefits of Membership • Affiliation (geographic or virtual) with an STC student chapter • Affiliation (geographic or virtual) with an STC geographic chapter • Affiliation with one STC special interest group (SIG) • Access to salary scales, job listings, and other valuable intellectual property on the international STC web site • Opportunities to expand your network and build skills through volunteering
  • 27.
    Benefits of Membership(Cont.) • Eligibility for STC student mentoring programs • Professional networking • Online access to industry-leading professional publications • Reduced rates for STC conferences, webinars (plus free webinars), and certification in technical communication
  • 28.
    Membership Levels Student $75/year New Technical Communicator $160/year Classic $225/year
  • 29.
    Your Local Chapteris wdcb.stcwdc.org
  • 30.
    Thank You! •Contact me: • @cklinger • carolyn.klinger@verizon.net

Editor's Notes

  • #10 Helps to have a tech/science degree in related field (e.g., biology, chemistry, animal science, physiology, etc.) Practical experience is also good (lab tech, EMT, vet tech, regulatory affairs, etc.) Ability to read and interpret research data Basic statistics
  • #11 There are many opportunities for good writers in the non-profit sector, and, in most cases, the writing isn’t that technical. In general, the salaries are lower than they are in the commercial sector, but it can be a great place to start and gain some experience. There’s also satisfaction in helping a worthy cause, as opposed to building the corporate “bottom line.”
  • #12 Technical marketing writing demands a special kind of creativity. Corporations are moving into a new paradigm on advertising. Instead of relying purely on “push” advertising where they blitz you with their brand until it finally sticks, they are exploring interactive communication with customers and potential customers in online forums such as blogs, wikis, Facebook, and Twitter.
  • #13 So, how good is the job market for technical communicators? We’ll look at some of the numbers on the next few charts, but as you can see, it’s a huge market, and it’s a growing market. Technical communicators bring business value to the companies they work for, which is directly reflected in their median salaries.
  • #17 Technical communication may not be as well-known a profession as many, but as you can see in this chart, there are a lot of technical communicators in the United States. Not surprisingly, the highest concentration of technical communicators is in the states that have the greatest concentration of high technology and industry. Like every profession, technical communication took a dive during the Recession, but as the economy starts to crank back up, so will technology and industry.
  • #18 Technical communication may not be as well-known a profession as many, but as you can see in this chart, there are a lot of technical communicators in the United States. Not surprisingly, the highest concentration of technical communicators is in the states that have the greatest concentration of high technology and industry. Like every profession, technical communication took a dive during the Recession, but as the economy starts to crank back up, so will technology and industry.
  • #23 Writing accurately— It’s important get it right Writing clearly— It’s vital to keep it clear Writing concisely— It’s wise to keep it short Writing coherently— It had better make sense (outline!) Writing creatively— It needs to come across to a lay audience Tapping diverse media— It’s a multi-media world. Text must be reinforced with, visuals, multi-media, web design, and social media Crossing boundaries and cultures— Here’s where “Global English” becomes so critical. And you can do that!
  • #28 Many benefits are free and the member discounts you get on the others will very quickly exceed your student membership fee.