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Technology and Innovation
Management:
S3
Technology Tools for Innovation
Raj C Thiagarajan, PhD
To
SIBM SIII MBA Students




                         ATOA Scientific Technologies
                         Engineering Simulation For Innovation
Tools are essential for Technology Development
•   Axe




                                                 2
Primates also use tools….
•   Female Gorilla is using a stick to find the water depth.




                                                               3
TIM –S3: Technology Tools for innovation
• Technology tools for value creation
• Innovation: Quality : Speed: Cost

• Engineering Tools
   – Concurrent Engineering
   – QFD
   – DfX
   – FMEA
   – Simulation based product Development

• Innovation Tools
   – TRIZ
      ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   4
Wealth Creation Cycle
• Tools for Wealth
                                                            Wealth                      Basic
  creation                                                 Creation                   Research



• Value = Benefit – Cost
                                            Commerci                                               Applied
• Technology and                             alization                                             Research

  innovation tools for
  value creation
                                                          Innovation/
                                                                                     Industrial
                                                            Product
                                                                                     Research
                                                         development




      ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
Traditional Product Development
                                         Product

• Product plan to                        Planning

                                                    Concept

  Commercialization                                 Design

                                                               Concept

• Water fall                                                  Evaluation

                                                                       Preliminary
1.    Product Planning                                                     Design
2.    Concept Design                                                                 Design
3.    Concept Evaluation                                                            Evaluation

4.    Preliminary Design                                                                         Final
                                                                                                 Design
5.    Design Evaluation
6.    Final Design                                                                                        Prototyping
7.    Prototyping
                                                                                                                        Pilot
8.    Pilot production                                                                                              production
9.    Mass production                                                                                                             Mass
10.   Product commercialization                                                                                                 production


• Sequential process                                                                                                                      Product
                                                                                                                                       commercialization




                                                                     Development Cycle Time
                                                                                                                                                      6
         ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
Traditional Product Development
• Benefits
   • Easy Management and control
   • Uncertainty is minimized
   • Functional expertise optimization
                                                     Product Information Flow

                                                                      Pilot                               Mass
                               Marketing        Engineering                            Testing
                                                                   production                          production

• Drawback                  Design Changes, Errors, Corrections
   – Potential to miss customer
     requirements
   – Design that can’t be Manufactured
   – Longer cycle time

       ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management        7
Cost of Design Changes




                                               Cost of Design change
• Cost of Design
  changes increases
  exponentially with
  product development
  cycle.                                                               Product    Concept    Final      Pilot        Mass
                                                                       Planning    Design   Design   Production   production

                                          100%
• 80% of the product                                                                                  Committed
  cost is determined or
                                               Product Cost
  committed at the
  concept design stage                                                                               Actual


                                             0%
                                                                                  Product Development Cycle
                                                                       Product    Concept    Final      Pilot        Mass
                                                                       Planning    Design   Design   Production   production
     ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management                     8
Cost of fixing
                                                                               @
• Cost to find and repair defects                                             Part
                                                                               1X
   – @ Part 1X                                                                 @

   – @ Sub assembly 10 X                                                 Sub assembly
                                                                              10 X
   – @ Final Assembly 100 X
                                                                               @
   – @ the Dealer 1000 X                                              Final Assembly 100 X

   – @ the customer 10000 X                                                    @
                                                                             Dealer
                                                                             1000 X
                                                                               @
                                                                           Customer
                                                                            10000 X




      ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   9
Product Management Influence
• Product
  development and
  management
                                      HIGH

• Management


                                       Influence Index
                                         Activity and
  activity ratio

• Management
  influence
  potential                           Low
                                                         Product    Concept    Final      Pilot        Mass
                                                         Planning    Design   Design   Production   production




      ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management      10
Typical Response time of Industry
• Aero engine: ~10 Years to 5 Years

• Pharma: Drug molecule: ~ 8 Years to 4 years

• Medical Technology: ~ 24 months to 12 months

• Renewable NPI (Wind ): ~6 months to 1 months

• Finance: ~1 week to On the spot




      ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   11
Larger Scope of Product design
                           • ENVIRONMENTAL REGULATIONS
                  Emergency Planning             Air Quality
                        Laws                        Laws

                                                                         Waste &
                                                                         Emissions
                                                                                                Hazardous Material
                                                                                                Transportation Laws
     Chemicals
Chemical Management Laws


                                                                                                             Waste
                                                                                                    Management Laws


                                                                                            Water Quality Laws

        Occupational
                                                                             Contaminated Land Requirements
       Health & Safety
            Laws
                                  Health & Safety
              ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   12
Product Development




  Customer           Product               Product             Product              Product           Real Customer
Requirements       Requirements            Design             Marketing             Delivery          Requirements




We definitely need better process….



         ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management    13
Concurrent Engineering
• Concurrent consideration of all the product lifecycle
  requirements at early stage of design.
   – From functionality, manufacturability, assembly,
     testing and verification, maintenance, environmental
     impact, disposal, recycling and sustainability.
   – Converting hierarchical organizations into teams

• Overall goal of concurrent nature of the process
   – significantly increase productivity and Quality
   – Reduce development cost and Cycle time
   – Prevention of problems

      ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   14
Concurrent Engineering

• Concurrent Engineering
• Simultaneous Engineering
• Integrated Product Development




     ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   15
Concurrent Engineering: Definition
•   “Concurrent engineering methodologies permit the separate tasks of the
    product development process to be carried out simultaneously rather than
    sequentially. Product design, testing, manufacturing and process planning
    through logistics, for example, are done side-by-side and interactively.
    Potential problems in fabrication, assembly, support and quality are
    identified and resolved early in the design process.”
    Izuchukwu, John. “Architecture and Process :The Role of Integrated Systems in Concurrent Engineering.” Industrial Management
    Mar/Apr 1992: p. 19-23.




•   “The simultaneous performance of product design and process design.
    Typically, concurrent engineering involves the formation of cross-functional
    teams. This allows engineers and managers of different disciplines to work
    together simultaneously in developing product and process design.”
    Foster, S. Thomas. Managing Quality: An Integrative Approach. Upper Saddle River New Jersey: Prentice Hall,
    2001.




          ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management                    16
Concurrent Engineering Cycle
     Performance

  Manufacturability


Quality and Cost                                    Pilot                Testing and                  Mass
                            DESIGN
                                                production               Verification             Production
  Service, Life

     Environmental                        • Concurrent Product Design and
                                            Development
                                          • Lowest overall life cycle costs
                                          • Problem prevention from Problem Solving




                  ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   17
Benefits
                                                        Item                           Benfits

• Significant                                           Development Time               30-50% Reduction

                                                        Engineering changes            60-95% Reduction
  development time ,                                    Scrap and Rework               75% Reduction
  defects, time to                                      Defects                        30-85% Reduction

  market and failure                                    Time to Market                 20-90% Reduction

                                                        Field Failure Rate             60% Reduction
  reduction                                             Service Life                   100% improvement

• Improvements of                                       Overall Quality                100 -600% improvement

  service life, Quality,                                Productivity                   20 -110% improvement

                                                        Return on Assets               20 -120% improvement
  productivity and ROI.
 BEFORE       PLANNING           CONCEPT DESIGN                        FINAL DESIGN                 PRODUCTION
  QFD


 AFTER              PLANNING               PRE DESIGN    FINAL DESIGN         PRODUCTION
  QFD

                                                                                                       BENEFITS



         ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
CE Environment
• People
   – Team
   – Project

• Process
   – Process modeling
   – Process reengineering
   – Info/ Data integration
   – Concurrent Engineering

• Technology
   – Problem solving mechanisms
   – DBMS
   – PLM
   – Simulation based Engineering (SBE)
       ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   19
Concurrent Engineering Tools
• QFD: Quality
                                                                Concurrent Engineering
  Functional Deployment
• DfM: Design for                                    QFD

  manufacturing                                                  QFD
• FMEA: Failure Mode                                             DfM
                                                                            QFD
                                                                                            QFD
  Effect Analysis                                                          FMEA
                                                                                           FMEA
• DFSS: Design for six                                            VE
                                                                            DfM
  sigma                                                                                 SPC, LEAN
• SPC: Statistical Process                                                  DFSS
                                                                                            DFSS
  Control
                                                              Concurrent Engineering
                                                   Product      Concept       Final       Pilot        Mass
                                                   Planning      Design      Design    Production   production



      ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management      20
QFD
• QFD: A tool that integrates the “voice of the customer” into
  the product and service development process.

• A QFD matrix: The "house of quality".


• Customer requirements
• Engineering requirements
                                                                                          Trade-off opportunities

• Matrix of requirements relations                                                  Design  How    ’s




                                                                                                                     Competitive Bench marking
                                                 Customer Requirements              team response and solutions
• Competitive benchmarks
                                                                                         What’s
• Engineering targets                              What’s

                                                                       Priorities
                                                                                          vs.
                                                    requirements                         How’s

                                                   Technical Ranking                  requirements flow down
                                                     Product Targets

      ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management         21
Capture Customer Requirements


QFD Example                                      Partition and Quantify Requirements

                                          Map Requirements to Product/Process Characteristics
                                                 (QFD: Quality Function Deployment)

• First FRP                  Materials                                                    Develop Product/Process
                                                        Identify and Characterise
  Railway sleeper                                     Product/Process Alternatives
                                                                                          Selection Criteria,
                                                                                          Constraints & Goals
  to replace                                                                                              Address
                             Structure                       Pre-selections
  Wood.                                                                                           entire life-cycle
                                                                                                           (design
                                                             Selections
• IR,RDSO, DRDO,                                                                                          through
                                                                                                         disposal)
                             Process
  DST, IIT                                                   Compromise


• Planning to                                        Product/Process Specification

  First prototype
  ~ 1 year




     ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management          22
Load Class: MLC-70

Sarvatra                                                       Single Span Length: 15/20 m

                                                               Multi-Span Capability: 75/100 m
• Sarvatra,
                                                               Construction time: 15 minutes
  developed by
  DRDO,
  R&DE(E), can
  lay a 75-metre-
  long bridge in
  90 minutes.

• Prototype: ~
  3years
• Completion:
  ~5years

     ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   23
QFD Flow down
                                       PLANNING



                                                           PRODUCT


• Planning Matrix                                                              PROCESS


   • Product Development Matrix
                                                                                                      OPS


      • Product manufacturing matrix

                 • Operator instruction matrix


        ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   24
DfX
• Design for ‘X’.
• X is a variable that can be substituted with, for,
  Assembly, Cost, Environment, Fabrication,
  Manufacture, Obsolescence, Procurement,
  Reliability, Serviceability or Test.

•   DfM: Design for Manufacturing
•   DfA: Design for Assembly
•   DfE: Design for Environment
•   DfS: Design for Sustainability



       ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   25
Capture Customer

FMEA                                                                          QFD           Satisfaction requirements
                                                                                            To MEET


                                                                              CTQ
•  Failure Modes and Effects Analysis                                                       Capture Customer
                                                                                            Dissatisfaction
    • Identifying failure modes, failure                                     FMEA           Requirements
        mechanisms, impact, probability                                                     To AVOID

        and detection
• A structured engineering analysis
   performed on a product or a process                     Failure                            Failure
                                                           modes?                           Mechanisms?
  • Addresses the type, effects and
      severity of failures
                                                                          Effect on The
  • Results in actions that eliminate                                      Customer?
      failure modes or reduces their
      impact
                                                        Probability of the             Detection before
  • Can reduce liability even for                           Failure?                       Failure?
      failures that are not eliminated
• Timing: After a design before                                          Severity of the
   production                                                               Failure?


                                                     Probability | Consequence | Avoidance
        ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
FMEA                                             Decreasing
                                                  Failure
                                                                     Constant
                                                                      Failure
                                                                       Rate
                                                                                      Increasing
                                                                                        Failure
                                                                                         Rate
                                                   Rate




                              Failure Rate
•    Quality
    meets the                                                       Overall
    specification                                                   failures
                                                                                               WEAR OUT
    when new                                  Early failures                                   failures
                                              “Infant Morality”

•    Reliability
    continues to meet
                                                                   Time
    the specification                        “Infant Morality”
    through a period                                                                       WEAR OUT
    of use                                       Load         Strength                    Load      Strength
    Quality/Reliability
    intimately tied to
    variability

    Deterministic Vs
    Probabilistic

         ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   27
Risk Priority Scores
                                                   Effect                 Severity of Effect               Ranking
Risk Priority Score =                          Hazardous
                                               without
                                                             Very high severity ranking when a potential
                                                             failure mode affects safe system operation
                                                                                                             10

  Impact X Probability X                       warning       and/or involves non compliance with
                                                             federal safety regulation without warning
  Detection                                    Hazardous     Very high severity ranking when a potential     9
                                               with          failure mode affects safe system operation
                                               warning       and/or involves non compliance with
                                                             federal safety regulation warning
Impact: Severity of effect                     Very High     System/item inoperable with loss of
                                                             primary function
                                                                                                             8

                                               High          System/item operable, bit at reduced            7
                                                             performance level. User dissatisfied
Probability: Likelihood of                     Moderate      System/item operable, but
                                                             comfort/convenience item inoperable
                                                                                                             6

   occurrence                                  Low           System/item operable, but                       5
                                                             comfort/convenience item operable at
                                                             reduced level
                                               Very Low      Defect noticed by most customers                4
Detection: Difficulty of                       Minor         Defect noticed by average customer              3

  identifying failure                          Very Minor    Defect noticed by discriminating customer       2
                                               None          No effect                                       1




      ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
Other Tools/ Methods
• Value Engineering
     •    VA/VE is an approach to productivity improvement that attempts to increase the value obtained by a
          customer of a product by offering the same level of functionality at a lower cost.
     •    prioritise parts of the total design that are most worthy of attention.



• Configuration management
     •    Configuration simply refers to the arrangement of the parts or elements of something, and
          management refers to the act or practice of managing.



• TQM
•   Total quality management (TQM) is a philosophy of pursuing continuous improvement in each process
    through the integrated efforts of all individuals in the organization.



• DFSS, SPS, LEAN




          ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   29
Simulation Based Engineering (SBE)
• SBE product development
• Virtual Product Development
• Rapid Prototyping

• Customer Experience




     ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   30
The Engineering Process

MATERIAL                       ENGINEERING PROCESS                                        PRODUCT

                       The Traditional Engineered Process
           Conceptual Design           Fabrication            Assembly              Testing



                  The Simulation Based Engineered Process
           Mathematical                                      Virtual            Testing for
                                     Predictive
           Computational                                    product/           Validation &
                                     Processing
              Design                                         system            verification


                    Simulation Based Engineering Process
      Minimizes the Uncertainty in the Concurrent Engineering Process
      For Enabling Faster and low cost Innovative product development

        ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   31
The Simulation for the First time right
MATHEMATICAL MODEL
     •   Captures the THE PHYSICS EMBEDDED IN THE ENGINEERING SCIENCES                                       Real product/
                                                                                                                system
     •   Simple closed-form solutions to establish essential relationships, Numerical solutions for complex problems
     •   Properties of different types of differential and integral equations
     •   Closed-form solutions only available for very simple problems
     •   The mathematical model only transforms the available information about the real problem into a      Mathematical
         predictable quantity of interest                                                                       model


•   COMPUTATIONAL MODEL
     •   Computers have revolutionized techniques for solving differential and integral equations           Computational
     •   Finite element methods,
                                                                                                               model
     •   Availability of Fast and cheap computing power
     •   Accurate numerical solutions to complex problems
     •   Nonlinearities easily handled                                                                         Prediction
     •   The purpose of computation to model the real system to output the quantities of interest on            (Output)
         which a decision can be made
     • NEW PARADIGM: Simulation based engineering Design (SBED) with Multiphysics and Multiscale depth

            It is a must to incorporate all the known Scientific and or Engineering knowledge for a
                                                      given problem solving or new product design.
                   Failure by not integrating the known knowledge is not professionally acceptable.
         ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management               32
Simulation Based Engineering (SBE)

• Engineering is the profession in which a
  knowledge of the mathematical and
  natural sciences gained by study
  experience, and practice is applied with
  judgment to develop ways to utilize,
  economically, the materials and forces of
  nature for the benefit of the society -
   Accreditation Board for Engineering and Technology

• SBE to develop Virtual Innovative Products for
  unique customer experience with highest
  performance and reliability at lowest cost .

• Studies shows that the Simulation based Product
  development, reduced the prototyping by 50%
  and increased the lead time ~60 days ahead of
  the competition.

       ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   33
Simulation based Engineering Design
(SBED)
•   SBED provides unparalleled access to real-world conditions
•   SBED is credited with numerous success story
•   SBED can be used to Predict unknown product performance for first
    time right
•   Eventually can be used to predict the future outcome

•   Simulations has none of the following limitations of experimental
    designs /tests,
     – Cost constraints
     – harsh/unrealistic parameter ranges, and
     – Environment, Health and Safety concerns.

•   It has become indispensable for
      – Weather prediction
      – Medical diagnosis (Virtual human)
      – Material modeling
     – Drug synthesis                                 From: Research Directions In Computational Mechanics, A Report of the United States National
                                                      Committee on Theoretical and Applied Mechanics, September 2000

     – Auto design for crashworthiness                Ref: Jaroslav Mackerle Finite-element analysis and simulation of machining: a bibliography (1976–
                                                      1996), Journal of Materials Processing Technology 86 (1999) 17–44



        ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management                                             34
Type of Failure and Examples
A. Modeling Problem/ Unknown Phenomenon
 The Tacoma Narrows Bridge. The suspension bridge across Puget-Sound
(Washington State) collapsed November 7, 1940.
Reason: the model did not properly describe the aerodynamic forces and
the effects of the Von Karman vortices. In addition, the behavior of the
cables was not correctly modeled.
• The Columbia Shuttle Accident June 2003. It was caused by a piece of
foam broken off the fuel tank. After it was observed, the potential of the
damage was judged, upon computations, as nonserious. Reason: the
model used did not take properly into consideration the size of the foam
debris.
B. Numerical Treatment Problem
• The Sleipner Accident. The gravity base structure of Sleipner, an
offshore platform made of reinforced concrete, sank during ballast test
operation in Gandsfjorden, Norway, August 23, 1991. Reason: finite
element analysis gave a 47% underestimation of the shear forces in the
critical part of the base structure.
C. Computer Science Problem
• Failure of the ARIANE 5 Rocket, June 1996. Reason: problem of
computer science, implementation of the round offs.
D. Human Problem
• Mars Climate Orbiter. The Orbiter was lost September 23, 1999, in the
Mars Atmosphere. Reason: unintended mixture of Imperial and metric
units.                         Simulations helps to avoid failure &                From: Babuška, F. Nobile, R. Tempone, Reliability of

                                             make it first time right.             Computational Science, Numerical Methods for Partial
                                                                                   Differential Equations, DOI 10.1002/num 20263,
                                                                                   www.interscience.wiley.com


          ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management                      35
Reliability of Simulations
Engineering accidents can happen due to,
    – Modeling Error,
    – the numerical treatment,
    – computer science problems, and
    – human errors.

Reliability of simulation depends on
• The Mathematical model.
• Resources vs performance
• Deterministic/ Probabilistic
• Prediction/quantification
     – Failure probability
     – Confidence level/ Factor of safety
• Simulations are moving from Trend prediction to
   actual and accurate performance prediction
 Objective is to increase the reliability of simulations.

        ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   36
Simulation and Testing + V&V
                 Real product/                         Mathematical                           Computational           Prediction
Simulation
                    system                                model                                  model                 (Output)



       Testing                         Validation                           Verification




 •   The interplay between Simulation and Testing.
 •   Testing is a process to help validation and verification
     for first time right.
 •   Validation is a process determining if the mathematical
     model describes sufficiently well the reality
 •   Verification is a process of determining whether the
     computational model and the implementation lead to
     the prediction with sufficient accuracy.
 •   V&V concepts are applicable to all stages of testing….

                  Reference: Leszek A. Dobrza´nski, Significance of materials science for the future development of
                  societies, Journal of Materials Processing Technology 175 (2006) 133–148


                 ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management             37
Virtual Testing
•   Simulation to predict the experimental properties of
    systems.
•   For example, It is difficult to characterize all the
    anisotropic properties of composites. Numerical
    models is used to predict the complimentary
    anisotropic properties.
•   Simulation to mimic the testing is performed to zoom
    into the inner working mechanism of materials and
    products.
•   The progressive growth, failure, damage mechanics
    can help to reverse engineer the materials for
    improved and optimal performance.
•   Virtual Testing are used to simulate and predict high
    risk and costly experimental tests for cost effective
    product development.



        ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   38
Four Stages of Complimentary Simulation and
Testing for the Engineering Design of First Time
          Right Product Development




   ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   39
TIM –S3: Technology Tools for innovation
• Technology tools for value creation
• Innovation: Quality : Speed: Cost

• Engineering Tools
   – Concurrent Engineering
   – QFD
   – DfX
   – FMEA
   – Simulation based product Development

• Innovation Tools
   – TRIZ
      ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   40

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Tech innovation s3_tools

  • 1. Technology and Innovation Management: S3 Technology Tools for Innovation Raj C Thiagarajan, PhD To SIBM SIII MBA Students ATOA Scientific Technologies Engineering Simulation For Innovation
  • 2. Tools are essential for Technology Development • Axe 2
  • 3. Primates also use tools…. • Female Gorilla is using a stick to find the water depth. 3
  • 4. TIM –S3: Technology Tools for innovation • Technology tools for value creation • Innovation: Quality : Speed: Cost • Engineering Tools – Concurrent Engineering – QFD – DfX – FMEA – Simulation based product Development • Innovation Tools – TRIZ ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 4
  • 5. Wealth Creation Cycle • Tools for Wealth Wealth Basic creation Creation Research • Value = Benefit – Cost Commerci Applied • Technology and alization Research innovation tools for value creation Innovation/ Industrial Product Research development ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
  • 6. Traditional Product Development Product • Product plan to Planning Concept Commercialization Design Concept • Water fall Evaluation Preliminary 1. Product Planning Design 2. Concept Design Design 3. Concept Evaluation Evaluation 4. Preliminary Design Final Design 5. Design Evaluation 6. Final Design Prototyping 7. Prototyping Pilot 8. Pilot production production 9. Mass production Mass 10. Product commercialization production • Sequential process Product commercialization Development Cycle Time 6 ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
  • 7. Traditional Product Development • Benefits • Easy Management and control • Uncertainty is minimized • Functional expertise optimization Product Information Flow Pilot Mass Marketing Engineering Testing production production • Drawback Design Changes, Errors, Corrections – Potential to miss customer requirements – Design that can’t be Manufactured – Longer cycle time ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 7
  • 8. Cost of Design Changes Cost of Design change • Cost of Design changes increases exponentially with product development cycle. Product Concept Final Pilot Mass Planning Design Design Production production 100% • 80% of the product Committed cost is determined or Product Cost committed at the concept design stage Actual 0% Product Development Cycle Product Concept Final Pilot Mass Planning Design Design Production production ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 8
  • 9. Cost of fixing @ • Cost to find and repair defects Part 1X – @ Part 1X @ – @ Sub assembly 10 X Sub assembly 10 X – @ Final Assembly 100 X @ – @ the Dealer 1000 X Final Assembly 100 X – @ the customer 10000 X @ Dealer 1000 X @ Customer 10000 X ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 9
  • 10. Product Management Influence • Product development and management HIGH • Management Influence Index Activity and activity ratio • Management influence potential Low Product Concept Final Pilot Mass Planning Design Design Production production ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 10
  • 11. Typical Response time of Industry • Aero engine: ~10 Years to 5 Years • Pharma: Drug molecule: ~ 8 Years to 4 years • Medical Technology: ~ 24 months to 12 months • Renewable NPI (Wind ): ~6 months to 1 months • Finance: ~1 week to On the spot ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 11
  • 12. Larger Scope of Product design • ENVIRONMENTAL REGULATIONS Emergency Planning Air Quality Laws Laws Waste & Emissions Hazardous Material Transportation Laws Chemicals Chemical Management Laws Waste Management Laws Water Quality Laws Occupational Contaminated Land Requirements Health & Safety Laws Health & Safety ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 12
  • 13. Product Development Customer Product Product Product Product Real Customer Requirements Requirements Design Marketing Delivery Requirements We definitely need better process…. ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 13
  • 14. Concurrent Engineering • Concurrent consideration of all the product lifecycle requirements at early stage of design. – From functionality, manufacturability, assembly, testing and verification, maintenance, environmental impact, disposal, recycling and sustainability. – Converting hierarchical organizations into teams • Overall goal of concurrent nature of the process – significantly increase productivity and Quality – Reduce development cost and Cycle time – Prevention of problems ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 14
  • 15. Concurrent Engineering • Concurrent Engineering • Simultaneous Engineering • Integrated Product Development ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 15
  • 16. Concurrent Engineering: Definition • “Concurrent engineering methodologies permit the separate tasks of the product development process to be carried out simultaneously rather than sequentially. Product design, testing, manufacturing and process planning through logistics, for example, are done side-by-side and interactively. Potential problems in fabrication, assembly, support and quality are identified and resolved early in the design process.” Izuchukwu, John. “Architecture and Process :The Role of Integrated Systems in Concurrent Engineering.” Industrial Management Mar/Apr 1992: p. 19-23. • “The simultaneous performance of product design and process design. Typically, concurrent engineering involves the formation of cross-functional teams. This allows engineers and managers of different disciplines to work together simultaneously in developing product and process design.” Foster, S. Thomas. Managing Quality: An Integrative Approach. Upper Saddle River New Jersey: Prentice Hall, 2001. ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 16
  • 17. Concurrent Engineering Cycle Performance Manufacturability Quality and Cost Pilot Testing and Mass DESIGN production Verification Production Service, Life Environmental • Concurrent Product Design and Development • Lowest overall life cycle costs • Problem prevention from Problem Solving ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 17
  • 18. Benefits Item Benfits • Significant Development Time 30-50% Reduction Engineering changes 60-95% Reduction development time , Scrap and Rework 75% Reduction defects, time to Defects 30-85% Reduction market and failure Time to Market 20-90% Reduction Field Failure Rate 60% Reduction reduction Service Life 100% improvement • Improvements of Overall Quality 100 -600% improvement service life, Quality, Productivity 20 -110% improvement Return on Assets 20 -120% improvement productivity and ROI. BEFORE PLANNING CONCEPT DESIGN FINAL DESIGN PRODUCTION QFD AFTER PLANNING PRE DESIGN FINAL DESIGN PRODUCTION QFD BENEFITS ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
  • 19. CE Environment • People – Team – Project • Process – Process modeling – Process reengineering – Info/ Data integration – Concurrent Engineering • Technology – Problem solving mechanisms – DBMS – PLM – Simulation based Engineering (SBE) ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 19
  • 20. Concurrent Engineering Tools • QFD: Quality Concurrent Engineering Functional Deployment • DfM: Design for QFD manufacturing QFD • FMEA: Failure Mode DfM QFD QFD Effect Analysis FMEA FMEA • DFSS: Design for six VE DfM sigma SPC, LEAN • SPC: Statistical Process DFSS DFSS Control Concurrent Engineering Product Concept Final Pilot Mass Planning Design Design Production production ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 20
  • 21. QFD • QFD: A tool that integrates the “voice of the customer” into the product and service development process. • A QFD matrix: The "house of quality". • Customer requirements • Engineering requirements Trade-off opportunities • Matrix of requirements relations Design How ’s Competitive Bench marking Customer Requirements team response and solutions • Competitive benchmarks What’s • Engineering targets What’s Priorities vs. requirements How’s Technical Ranking requirements flow down Product Targets ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 21
  • 22. Capture Customer Requirements QFD Example Partition and Quantify Requirements Map Requirements to Product/Process Characteristics (QFD: Quality Function Deployment) • First FRP Materials Develop Product/Process Identify and Characterise Railway sleeper Product/Process Alternatives Selection Criteria, Constraints & Goals to replace Address Structure Pre-selections Wood. entire life-cycle (design Selections • IR,RDSO, DRDO, through disposal) Process DST, IIT Compromise • Planning to Product/Process Specification First prototype ~ 1 year ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 22
  • 23. Load Class: MLC-70 Sarvatra Single Span Length: 15/20 m Multi-Span Capability: 75/100 m • Sarvatra, Construction time: 15 minutes developed by DRDO, R&DE(E), can lay a 75-metre- long bridge in 90 minutes. • Prototype: ~ 3years • Completion: ~5years ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 23
  • 24. QFD Flow down PLANNING PRODUCT • Planning Matrix PROCESS • Product Development Matrix OPS • Product manufacturing matrix • Operator instruction matrix ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 24
  • 25. DfX • Design for ‘X’. • X is a variable that can be substituted with, for, Assembly, Cost, Environment, Fabrication, Manufacture, Obsolescence, Procurement, Reliability, Serviceability or Test. • DfM: Design for Manufacturing • DfA: Design for Assembly • DfE: Design for Environment • DfS: Design for Sustainability ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 25
  • 26. Capture Customer FMEA QFD Satisfaction requirements To MEET CTQ • Failure Modes and Effects Analysis Capture Customer Dissatisfaction • Identifying failure modes, failure FMEA Requirements mechanisms, impact, probability To AVOID and detection • A structured engineering analysis performed on a product or a process Failure Failure modes? Mechanisms? • Addresses the type, effects and severity of failures Effect on The • Results in actions that eliminate Customer? failure modes or reduces their impact Probability of the Detection before • Can reduce liability even for Failure? Failure? failures that are not eliminated • Timing: After a design before Severity of the production Failure? Probability | Consequence | Avoidance ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
  • 27. FMEA Decreasing Failure Constant Failure Rate Increasing Failure Rate Rate Failure Rate • Quality meets the Overall specification failures WEAR OUT when new Early failures failures “Infant Morality” • Reliability continues to meet Time the specification “Infant Morality” through a period WEAR OUT of use Load Strength Load Strength Quality/Reliability intimately tied to variability Deterministic Vs Probabilistic ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 27
  • 28. Risk Priority Scores Effect Severity of Effect Ranking Risk Priority Score = Hazardous without Very high severity ranking when a potential failure mode affects safe system operation 10 Impact X Probability X warning and/or involves non compliance with federal safety regulation without warning Detection Hazardous Very high severity ranking when a potential 9 with failure mode affects safe system operation warning and/or involves non compliance with federal safety regulation warning Impact: Severity of effect Very High System/item inoperable with loss of primary function 8 High System/item operable, bit at reduced 7 performance level. User dissatisfied Probability: Likelihood of Moderate System/item operable, but comfort/convenience item inoperable 6 occurrence Low System/item operable, but 5 comfort/convenience item operable at reduced level Very Low Defect noticed by most customers 4 Detection: Difficulty of Minor Defect noticed by average customer 3 identifying failure Very Minor Defect noticed by discriminating customer 2 None No effect 1 ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
  • 29. Other Tools/ Methods • Value Engineering • VA/VE is an approach to productivity improvement that attempts to increase the value obtained by a customer of a product by offering the same level of functionality at a lower cost. • prioritise parts of the total design that are most worthy of attention. • Configuration management • Configuration simply refers to the arrangement of the parts or elements of something, and management refers to the act or practice of managing. • TQM • Total quality management (TQM) is a philosophy of pursuing continuous improvement in each process through the integrated efforts of all individuals in the organization. • DFSS, SPS, LEAN ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 29
  • 30. Simulation Based Engineering (SBE) • SBE product development • Virtual Product Development • Rapid Prototyping • Customer Experience ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 30
  • 31. The Engineering Process MATERIAL ENGINEERING PROCESS PRODUCT The Traditional Engineered Process Conceptual Design Fabrication Assembly Testing The Simulation Based Engineered Process Mathematical Virtual Testing for Predictive Computational product/ Validation & Processing Design system verification Simulation Based Engineering Process Minimizes the Uncertainty in the Concurrent Engineering Process For Enabling Faster and low cost Innovative product development ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 31
  • 32. The Simulation for the First time right MATHEMATICAL MODEL • Captures the THE PHYSICS EMBEDDED IN THE ENGINEERING SCIENCES Real product/ system • Simple closed-form solutions to establish essential relationships, Numerical solutions for complex problems • Properties of different types of differential and integral equations • Closed-form solutions only available for very simple problems • The mathematical model only transforms the available information about the real problem into a Mathematical predictable quantity of interest model • COMPUTATIONAL MODEL • Computers have revolutionized techniques for solving differential and integral equations Computational • Finite element methods, model • Availability of Fast and cheap computing power • Accurate numerical solutions to complex problems • Nonlinearities easily handled Prediction • The purpose of computation to model the real system to output the quantities of interest on (Output) which a decision can be made • NEW PARADIGM: Simulation based engineering Design (SBED) with Multiphysics and Multiscale depth It is a must to incorporate all the known Scientific and or Engineering knowledge for a given problem solving or new product design. Failure by not integrating the known knowledge is not professionally acceptable. ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 32
  • 33. Simulation Based Engineering (SBE) • Engineering is the profession in which a knowledge of the mathematical and natural sciences gained by study experience, and practice is applied with judgment to develop ways to utilize, economically, the materials and forces of nature for the benefit of the society - Accreditation Board for Engineering and Technology • SBE to develop Virtual Innovative Products for unique customer experience with highest performance and reliability at lowest cost . • Studies shows that the Simulation based Product development, reduced the prototyping by 50% and increased the lead time ~60 days ahead of the competition. ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 33
  • 34. Simulation based Engineering Design (SBED) • SBED provides unparalleled access to real-world conditions • SBED is credited with numerous success story • SBED can be used to Predict unknown product performance for first time right • Eventually can be used to predict the future outcome • Simulations has none of the following limitations of experimental designs /tests, – Cost constraints – harsh/unrealistic parameter ranges, and – Environment, Health and Safety concerns. • It has become indispensable for – Weather prediction – Medical diagnosis (Virtual human) – Material modeling – Drug synthesis From: Research Directions In Computational Mechanics, A Report of the United States National Committee on Theoretical and Applied Mechanics, September 2000 – Auto design for crashworthiness Ref: Jaroslav Mackerle Finite-element analysis and simulation of machining: a bibliography (1976– 1996), Journal of Materials Processing Technology 86 (1999) 17–44 ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 34
  • 35. Type of Failure and Examples A. Modeling Problem/ Unknown Phenomenon The Tacoma Narrows Bridge. The suspension bridge across Puget-Sound (Washington State) collapsed November 7, 1940. Reason: the model did not properly describe the aerodynamic forces and the effects of the Von Karman vortices. In addition, the behavior of the cables was not correctly modeled. • The Columbia Shuttle Accident June 2003. It was caused by a piece of foam broken off the fuel tank. After it was observed, the potential of the damage was judged, upon computations, as nonserious. Reason: the model used did not take properly into consideration the size of the foam debris. B. Numerical Treatment Problem • The Sleipner Accident. The gravity base structure of Sleipner, an offshore platform made of reinforced concrete, sank during ballast test operation in Gandsfjorden, Norway, August 23, 1991. Reason: finite element analysis gave a 47% underestimation of the shear forces in the critical part of the base structure. C. Computer Science Problem • Failure of the ARIANE 5 Rocket, June 1996. Reason: problem of computer science, implementation of the round offs. D. Human Problem • Mars Climate Orbiter. The Orbiter was lost September 23, 1999, in the Mars Atmosphere. Reason: unintended mixture of Imperial and metric units. Simulations helps to avoid failure & From: Babuška, F. Nobile, R. Tempone, Reliability of make it first time right. Computational Science, Numerical Methods for Partial Differential Equations, DOI 10.1002/num 20263, www.interscience.wiley.com ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 35
  • 36. Reliability of Simulations Engineering accidents can happen due to, – Modeling Error, – the numerical treatment, – computer science problems, and – human errors. Reliability of simulation depends on • The Mathematical model. • Resources vs performance • Deterministic/ Probabilistic • Prediction/quantification – Failure probability – Confidence level/ Factor of safety • Simulations are moving from Trend prediction to actual and accurate performance prediction Objective is to increase the reliability of simulations. ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 36
  • 37. Simulation and Testing + V&V Real product/ Mathematical Computational Prediction Simulation system model model (Output) Testing Validation Verification • The interplay between Simulation and Testing. • Testing is a process to help validation and verification for first time right. • Validation is a process determining if the mathematical model describes sufficiently well the reality • Verification is a process of determining whether the computational model and the implementation lead to the prediction with sufficient accuracy. • V&V concepts are applicable to all stages of testing…. Reference: Leszek A. Dobrza´nski, Significance of materials science for the future development of societies, Journal of Materials Processing Technology 175 (2006) 133–148 ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 37
  • 38. Virtual Testing • Simulation to predict the experimental properties of systems. • For example, It is difficult to characterize all the anisotropic properties of composites. Numerical models is used to predict the complimentary anisotropic properties. • Simulation to mimic the testing is performed to zoom into the inner working mechanism of materials and products. • The progressive growth, failure, damage mechanics can help to reverse engineer the materials for improved and optimal performance. • Virtual Testing are used to simulate and predict high risk and costly experimental tests for cost effective product development. ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 38
  • 39. Four Stages of Complimentary Simulation and Testing for the Engineering Design of First Time Right Product Development ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 39
  • 40. TIM –S3: Technology Tools for innovation • Technology tools for value creation • Innovation: Quality : Speed: Cost • Engineering Tools – Concurrent Engineering – QFD – DfX – FMEA – Simulation based product Development • Innovation Tools – TRIZ ©ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 40