Presentation at Procurex 2012, 14th March 2012

1. Tracey Rawling Church,
Kyocera Mita (UK) Limited
A new purchasing
paradigm for printers

2. Objectives
 Cut waste
 Cut carbon
 Cut cost
2

3. “Hidden” impacts of office document devices
• Raw materials Procurement
• Manufacturing pays most
Product • Transport
attention
• Use
• Disposal here
• Raw materials And despite
• Manufacturing
policies like
Consumables • Transport
sustainable
• Use
• Disposal procurement,
• Raw materials greening
• Manufacturing government
Paper • Transport ICT and best
• Use value,
• Disposal
purchase
price is king
3 Kyocera Mita (UK) Ltd. | 15.03.2012

4.  47 million printer cartridges to
landfill every year
Source: The Cartridge Recyclers Association

5. 5 million tonnes of paper to landfill
every year
Source: EnvirowiseMITA BELGIUM N.V. | 10/6/2009
5 S.A. KYOCERA

6. Paper consumes trees,
but water, oil and energy
are all used in its
manufacture too
6

7. Kyocera - Pioneering sustainable printing since 1992
Conventional cartridge
Waste by volume Down 90%
Energy consumption Down 28%
Consumables carbon footprint Down 55%
Kyocera consumable
Consumables cost Down 50%
Figures based on independent analysis by : Druckerchannel.de,
Aston University, Best Foot Forward and TCP Global
7 Kyocera Mita (UK) Ltd. | 15.03.2012

8. Typical mfp lifecycle impact (excluding paper)
Global Warming
(kg-CO2 equivalent)
1600
1400 1399
1200
(kg-CO2)
1000
800
600 537
400
200 56 18 7
0
Raw material Product Transport Use Discarding
Manufacturing Manufacturing
Life stage
8 Kyocera Mita (UK) Ltd. | 15.03.2012

9. Waste is systemic
The average UK office worker goes through as
many as 6,000 sheets of paper per year
Or 25 sheets per day
For each office worker 3720 (62%) of
these sheets of paper are wasted or
unnecessary
1140 sheets could be 660 are printed 300 sheets are the
printed double-sided for proof-reading wrong documents
900 sheets could be read on 420 sheets are 300 sheets are left
screen instead unnecessary duplicates forgotten on the printer
9

10. The paperless
office?
10

11. Not all bad news . . .
There has been a net decrease in printing over the last 12 months nearly half of office workers
having decreased their levels of printing
36%
14% 2010
30%
48% 2010
increased 37% decreased 22%
18%
10%
4%
Increased a Increased a Stayed the Decreased a Decreased a
lot little same little lot
11

12. Inconvenient truths
Most organisations have no idea
how many printers they have or
how many pages they print
Device:user ratios in many
organisations are more than 1:1
12 S.A. KYOCERA MITA BELGIUM N.V. | 10/6/2009

13. It’s good to share....
2011 2010
We Use a Use a
I have a repro
operate a repro I have a
personal service
paper-free service personal
printer on I share a 1%
office 1% printer on
my desk printer with
1% my desk
14% more than 20%
10
colleagues
32%
I share a I share a
printer with printer with
I share a up to 5 up to 5
printer with colleagues colleagues
more than 22% 29%
five I share a
colleagues printer with
62% 5 -10
colleagues
18%

14. … but staff are not always enthusiastic
Those who currently have their own printer express more concerns about sharing – most
notably around convenience and security
Having to wait for my printouts if someone
Having to wait is doing aprintoutsrun
else
for my long print if…
Forgetting to pick up my my printouts
Forgetting to pick up printouts
Security – other people viewing
Security - other peopledocuments
confidential viewing… 2010: 57%
Convenience
Convenience
2010: 62%
Who would replenish paper/toner on a
who would replenish paper/toner…
shared machine?
Disruption to working day when having to
Disruption to working day when…
walk to shared device to pick up printouts 2010: 47%
None of thethe above
None of above
Other 40% of office workers have
Other (please specify...)
seen confidential documents
left on printers in the past year
Shared printer Own printer
14

15. The printer time trap
Time devoted to supporting printers and other document systems is on the way down, but a fifth of IT
departments’ time is still devoted to supporting printers, and level of concern is growing
51%-100%
5% 2010
31-50% Mean: 34%
13%
10% or less
34%
80% (71% ‘10)
Mean: 21%
of IT Managers think that
the efficiency of their
21-30% printing could be
24%
improved
11-20%
24%

16. Disruptive innovation: Managed Document Services

17. Most compelling benefits of MPS
Cost savings related to
hardware/consumables 56%
Reduced burden on IT department 52%
Greater efficiency/productivity 49%
Cost savings are
Energy consumption reduction 46% the most
Greater visibility of costs and compelling
performance of print/copy network 39%
benefit, although
Simplified administration and easing pressure
procurement 38%
on IT staff is a
Other environmental benefits 27% key concern as is
greater efficiency
None of the above 4% / productivity
Don't know 2%
0% 20% 40% 60%
Q9 - Which do you see as relevant to your organisation?
All IT managers (200)

18. Typical MDS business case
Pre-MDS Post MDS
Number of devices 3,000+ 282
Forecast spend (5yrs) £7,500,000* £2,376,855
Colour print volume (5yrs) 12,620,880 5,539,440
B&W print volume (5yrs) 268,626,840 202,618,680
Average fix time Up to 3 weeks 2.8 hours
Control /management info Very limited Market leading
*Based on pre-deployment due diligence audit carried out by Accenture and EKM4 for RSA

19. Driving behaviour change

20. RSA savings after 1 year
Print Paper Energy
volume consumption consumption
13% 21% 55%
20 KYOCERA MITA UK Ltd. | 15/03/2012

21. Savings are scalable
The Carbon Trust achieved an annual saving of
£40k for a 40-man business by streamlining print
Imperial College saved 90 tonnes of CO2 pa just
by putting in a pull print solution to stop documents
being printed and then not collected from the
output tray.

22. Ecology IS economy 1
Resource efficiency delivers on both financial and environmental goals
22

23. Ecology IS economy2
Resource efficiency delivers on both financial and environmental goals
23

24. Barriers
 Responsibility for printers,
mfps, consumables are often
different individuals
 Invitations to tender are
usually written in a device-
centric fashion which makes
it impossible for vendors to
propose more innovative
solutions
 User engagement is
neglected
24 S.A. KYOCERA MITA BELGIUM N.V. | 10/6/2009

25. KEEP
CALM
AND
STOP
BUYING
25
PRINTERS
Kyocera Mita (UK) Ltd. | 15.03.2012

26. Thank you for listening!
trc@kyoceramita.co.uk
http://twitter.com/traceyrc