The document discusses the Tech Fellow program at an unnamed institution (TC). It describes the roles and responsibilities of Tech Fellows which include assisting faculty one-on-one with technology, running workshops, testing new tools, producing documentation, and managing social media accounts. It also outlines the recruitment process for Tech Fellows and some of the challenges faced by the program.

1. Tech Fellow Program @ TC

2. THE ROLE OF THE TECH FELLOW
• Assist faculty one-on-one (in person, email, phone, chat,
web conferencing) (Moodle, Google Apps, Mahara,
Alfresco, Adobe Connect, Second Life, Qualtrics, the
SmartBoard, etc.)
• Run orientation sessions and workshops
• Test new tools and upgrades
• Produce online and off-line help documentation (handouts,
videos, websites)
• Manage “Techfellowhelp” shared mailbox and maintain
twitter postings
• Present best practices at Faculty Tech Dialogues and various
events

3. Tech Fellow Program @TC

4. TECH FELLOW WORKFLOW

5. TECH FELLOW WORKFLOW

6. Tech Fellow Weekly Meetings
• 3 F2F meetings -1 Remote meeting – 2 HRS
Shared
Agenda
Participant
list
Text chat

7. Tech Fellow Weekly Meetings
• Host – Scribe
• AGENDA
– Useful Links
– Announcements /Urgent Deadlines
– Issues of the week
– Projects
– Presentations
– Testing
– Tweet of the week
– Action Items

8. Tech Fellow Training Model

9. Self Monitoring - Mentor

10. Self Monitoring -Mentee

11. HOW THE TECH FELLOWS ARE
RECRUITED
Criteria :
• Technical abilities, knowledge of security policies,
• Teaching or mentoring experience
• Good interpersonal and communication skills
• Flexible schedule – (2 semesters)
• Team workers, problem solvers
• Self-directed learners,
• Respect deadlines, reliable, proactive, take
initiative, not afraid of making mistakes, can
resolve conflicts, accept criticism, and are able to
cope with stress

12. HOW THE TECH FELLOWS ARE
RECRUITED
.
.
Priority = assign a Tech Fellow to the department in which he/she is
enrolled
• Recommendation from departments
• Job application
• Interview
Detailed questionnaire
Face to Face or Skype meeting

13. TF Interview process

14. Challenges
• Faculty Outreach
• Turn over
• Physical space
• Faculty expectations