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Tech Fellow Program @ TC
THE ROLE OF THE TECH FELLOW
• Assist faculty one-on-one (in person, email, phone, chat,
web conferencing) (Moodle, Google Apps, Mahara,
Alfresco, Adobe Connect, Second Life, Qualtrics, the
SmartBoard, etc.)
• Run orientation sessions and workshops
• Test new tools and upgrades
• Produce online and off-line help documentation (handouts,
videos, websites)
• Manage “Techfellowhelp” shared mailbox and maintain
twitter postings
• Present best practices at Faculty Tech Dialogues and various
events
Tech Fellow Program @TC
TECH FELLOW WORKFLOW
TECH FELLOW WORKFLOW
Tech Fellow Weekly Meetings
• 3 F2F meetings -1 Remote meeting – 2 HRS
Shared
Agenda
Participant
list
Text chat
Tech Fellow Weekly Meetings
• Host – Scribe
• AGENDA
– Useful Links
– Announcements /Urgent Deadlines
– Issues of the week
– Projects
– Presentations
– Testing
– Tweet of the week
– Action Items
Tech Fellow Training Model
Self Monitoring - Mentor
Self Monitoring -Mentee
HOW THE TECH FELLOWS ARE
RECRUITED
Criteria :
• Technical abilities, knowledge of security policies,
• Teaching or mentoring experience
• Good interpersonal and communication skills
• Flexible schedule – (2 semesters)
• Team workers, problem solvers
• Self-directed learners,
• Respect deadlines, reliable, proactive, take
initiative, not afraid of making mistakes, can
resolve conflicts, accept criticism, and are able to
cope with stress
HOW THE TECH FELLOWS ARE
RECRUITED
.
.
Priority = assign a Tech Fellow to the department in which he/she is
enrolled
• Recommendation from departments
• Job application
• Interview
Detailed questionnaire
Face to Face or Skype meeting
TF Interview process
Challenges
• Faculty Outreach
• Turn over
• Physical space
• Faculty expectations

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Tech fellow program

  • 2. THE ROLE OF THE TECH FELLOW • Assist faculty one-on-one (in person, email, phone, chat, web conferencing) (Moodle, Google Apps, Mahara, Alfresco, Adobe Connect, Second Life, Qualtrics, the SmartBoard, etc.) • Run orientation sessions and workshops • Test new tools and upgrades • Produce online and off-line help documentation (handouts, videos, websites) • Manage “Techfellowhelp” shared mailbox and maintain twitter postings • Present best practices at Faculty Tech Dialogues and various events
  • 6. Tech Fellow Weekly Meetings • 3 F2F meetings -1 Remote meeting – 2 HRS Shared Agenda Participant list Text chat
  • 7. Tech Fellow Weekly Meetings • Host – Scribe • AGENDA – Useful Links – Announcements /Urgent Deadlines – Issues of the week – Projects – Presentations – Testing – Tweet of the week – Action Items
  • 11. HOW THE TECH FELLOWS ARE RECRUITED Criteria : • Technical abilities, knowledge of security policies, • Teaching or mentoring experience • Good interpersonal and communication skills • Flexible schedule – (2 semesters) • Team workers, problem solvers • Self-directed learners, • Respect deadlines, reliable, proactive, take initiative, not afraid of making mistakes, can resolve conflicts, accept criticism, and are able to cope with stress
  • 12. HOW THE TECH FELLOWS ARE RECRUITED . . Priority = assign a Tech Fellow to the department in which he/she is enrolled • Recommendation from departments • Job application • Interview Detailed questionnaire Face to Face or Skype meeting
  • 14. Challenges • Faculty Outreach • Turn over • Physical space • Faculty expectations