1. Remote Computing
Work Anywhere!
September 20, 2012

2. Mission
The purpose of this meeting is to inform and introduce
technology to Chamber members, not necessarily to give
a complete education on the topics discussed.
Some of the technologies discussed are quite often
available through Chamber member companies, including
several of the volunteers in the subcommittee. Other
topics are presented as classes by the Chambers.
If you would like to discuss any of these topics more in-
depth, please contact one of the subcommittee members
after the meeting and we’ll get you in touch with the best
contact for your interest.

3. Sub-Committee
Chamber Member Companies working together to
bring you the information on the technological topics
that interest you and can benefit your business!
Co-Chairman
Ken Tucker, Changescape Web
Mark Peimann, EPC Computers
Andy Kastrup, ProTronics Technologies, Inc.
Art Zemon, Hen’s Teeth Network
Beth Richter, ProTronics Technologies, Inc.
Paul Barthel, Minuteman Press
Randy Downs, Independent Consultant

4. Facebook Events Check-in
facebook.com/STCCTechComm

5. BACK IN JANUARY:
Telecommuting Tech
Work Anywhere!
Remote Computing Video Conferencing
 Windows Remote Desktop  Google Hangouts
 LogMeIn  Microsoft Live Messenger
VoIP Other/Combination Options
 RingCentral  Skype
 Phone.com  FreeConferenceCall.com
 MagicJack  Microsoft Lync
 Vonage  Coworking Space /
 Google Voice Temporary Office Relocation

6. Remote Computing Options
 Three types of Remote Computing
 Web-Enabled Applications
 Uses a Web Browser
 Ex) Outlook Web Access, Sugar CRM
 Remote Access
 Connect your home computer or laptop to the office via a secure,
private network
 Ex) Virtual Private Networking (VPN)
 Remote Control
 Control your office computer from home
 Ex) Remote Desktop Connection, LogMeIn, VNC

7. Web-Enabled Applications
 How do users connect to work functions?
 Internet Browser to a Web Interface (webpage/website)
 How does it work?
 Applications run on the “web server”, not on your computer
 Accessed via any web browser from any location
 Secure (SSL encryption, centralized security management)
 Information is shared by all authorized employees
 What types of work functions can be done this way? Anything!
 Email
 CRM (Customer Relationship Management)
 Company “memory” (imagine your own mini-Wikipedia)
 Project Management

8. Remote Access
 How do users connect to work functions?
 Secure, Private Connection
 How does it work?
 User connects to a remote network that allows file sharing,
file transfer, printing
 Files are opened using the programs on the computer that the
user is physically using
 Uses Virtual Private Networking (VPN) (configured by IT Professional)
 Hardware based connection
 Router or firewall appliance
 Software based connection
 Server-side endpoint

9. Remote Control
 How do users connect to work functions?
 Remote Desktop
 How does it work?
 User connects to a remote computer that extends the display,
keyboard & mouse functions to the user’s computer
 What types of work functions can be done this way?
 Anything that a user does while at the office
 Generally, not good for graphics-intensive programs
 Great for limited bandwidth connections
 Commonly used for Tech Support

10. Remote Control
 Two types
 In-House (No third party connection)
- requires static IP with port map in router
 Remote Desktop Protocol (RDP)
 Virtual Network Computing (VNC)
 Hosted (Connect to a third party)
 LogMeIn
 GoToMyPC
 GoToAssist – Tech Support

11. Other Considerations
 Security
 as secure as password
 Cost Factors
 depends on selected options (starts at free)
 Resources (who to talk to)
 IT Professionals
 In-house or outside resources (this Technology Committee)
 Timeliness of Implementation
 one month to configure & test
 Just enough time before the Blanchette Bridge closure

12. Tech Tip of the Month
 Yahoo Users
 Unsubscriber

13. Ask the Geeks Ken Tucker
Q&A Live: Ask us your questions!
Mark Peimann
Reach us online:
Art Zemon
Submit a question / comment / suggestion to
the SubCommittee Members… Andy Kastrup
Beth Richter
questions@stcctech.org
Paul Barthel
What topics would you like to see TechComm cover?
What would you like to get out of attending TechComm?
Randy Downs
Independent
Consultant

14. September 20, 2012
Remote Computing
Work Anywhere!
Presented by:
Art Zemon Andy Kastrup
Beth Richter
Ken Tucker Paul Barthel
Randy Downs
Mark Peimann
Independent
Consultant
Please fill out your survey & drop it in the box before you leave

15. Upcoming Events
October 18th
Social Media Update
Google + local & other review sites
November 15th
TechToys & Tech Updates
Newest Smartphones/Tablets
LastPass – password control (all in one place)
LookOut Premium – remote device wipe
December – no meeting