Jane Smith is an HR manager facing challenges managing her company's insurance policy for 550 employees due to manual processes. A new broker introduces her to BenefitNet, an insurtech platform that can automate tasks like adding/removing employees, providing claims data visibility, and allowing employees to access their own policy details. BenefitNet streamlines workflows between clients, brokers, insurers and employees through digitization.
The eligibility and enrollment procedure for our clients is managed by Vee Technologies' trained team of subject matter experts, which includes the verification and determination of each member's coverage specificity. By delegating this duty to Vee Technologies, your company will be able to focus on vital business responsibilities that will improve internal processes.
Visit: https://tinyurl.com/27xtmbry
A presentation a friend and I worked on while brainstorming ideas for a technology startup. Our objective was to explore opportunities in industries we're familiar with and industries we believe are ripe for disruption. The presentation lays out key industry metrics and profiles successful companies (somewhat startup-focused) within each industry.
A Detailed Guide on Medical Billing Outsourcing.pptxGraciaBrown1
24/7 Medical Billing Services has to spend 14+ years tailoring the medical billing and coding services with a pool of talented and experienced teams. We ensure that our experts can assist in outsourcing medical billing and maximize the potential of the management while retaining more revenue.
Claims Management - Edge through Efficiencyneetamundra
The objective of this paper is to talk about the current state of the claims process and how an efficient and ideal claims system should be. This document is most relevant for the Indian insurance industry.
The eligibility and enrollment procedure for our clients is managed by Vee Technologies' trained team of subject matter experts, which includes the verification and determination of each member's coverage specificity. By delegating this duty to Vee Technologies, your company will be able to focus on vital business responsibilities that will improve internal processes.
Visit: https://tinyurl.com/27xtmbry
A presentation a friend and I worked on while brainstorming ideas for a technology startup. Our objective was to explore opportunities in industries we're familiar with and industries we believe are ripe for disruption. The presentation lays out key industry metrics and profiles successful companies (somewhat startup-focused) within each industry.
A Detailed Guide on Medical Billing Outsourcing.pptxGraciaBrown1
24/7 Medical Billing Services has to spend 14+ years tailoring the medical billing and coding services with a pool of talented and experienced teams. We ensure that our experts can assist in outsourcing medical billing and maximize the potential of the management while retaining more revenue.
Claims Management - Edge through Efficiencyneetamundra
The objective of this paper is to talk about the current state of the claims process and how an efficient and ideal claims system should be. This document is most relevant for the Indian insurance industry.
Getting Paid in 2022: Adapting your Practice to Thrive Within the Healthcare ...Kareo
Kareo and Healthcare Business Consultant, Aimee Heckman, have teamed up to inform you of the latest tools and resources to help get your practice and billers/billing company get ready for any obstacles that may come your way in the new year.
Aimee Heckman will:
-Review the state of the industry in 2021, including surprise billing, data breaches, and penalties.
-Explain the normalization of telehealth and getting paid for telehealth.
-Expand on patient collections and run the business as a business. This includes setting up your practice with a variety of payment options to treat patients more as consumers to improve patient satisfaction.
-Prepare your practice for 2022 with best practices for MIPS, security audits, financial policies, insurance waivers, and patient eligibility
Top 5 Consumer Expectations in the Insurance Industry - InvensisInvensis
Read what Consumers want from their Insurers (http://goo.gl/wJxHKE) and how outsourcing can help insurers to satisfy customers in the insurance industry. Top Five Consumer Expectations in the Insurance Industry which will help to keep insurance companies agile and efficient, and make them ready to meet the changing demands of their patrons.
Invensis Technologies (http://www.invensis.net) a leading IT BPO company with more than 14 years of experience, specializes in providing customer care, document process automation and IT services to insurance industries which helps insurance companies enable to leverage the new opportunities.
Please contact us at sales {at} invensis {dot} net OR Call us Now from US +1 (302)- 261-9036, UK +44 203 411 0183, AUS +61 3 8820 5183, IND +91 80 41155233 or browse (http://goo.gl/xmCoeO) for more details on our services.
Healthcare Revenue Cycle Software in UAEJackSon316949
SISGAIN Healthcare Mobile apps & software Application is constructed to help providers within the medical field. Doctors, hospitals, sanitariums, and additional medical institutions rely on healthcare supervision software to protect day-to-day undertakings riding smoothly. healthcare sector in the current times. Since the widespread of the COVID 19 pandemic, there has been a visible urgency for virtual health solutions. These assist in reducing the risk of spreading or catching contagious diseases. In order to provide some assistance to our frontline workers in the medical centers, our telemedicine software developers have built a reliable app development solution. Our telemedicine application offers a dynamic integrated platform
Take a deeper look at the operations of PayerFusion. Learn about the services we provide, how we can help better the healthcare industry, and the benefits of partnering with us.
Getting Paid in 2022: Adapting your Practice to Thrive Within the Healthcare ...Kareo
Kareo and Healthcare Business Consultant, Aimee Heckman, have teamed up to inform you of the latest tools and resources to help get your practice and billers/billing company get ready for any obstacles that may come your way in the new year.
Aimee Heckman will:
-Review the state of the industry in 2021, including surprise billing, data breaches, and penalties.
-Explain the normalization of telehealth and getting paid for telehealth.
-Expand on patient collections and run the business as a business. This includes setting up your practice with a variety of payment options to treat patients more as consumers to improve patient satisfaction.
-Prepare your practice for 2022 with best practices for MIPS, security audits, financial policies, insurance waivers, and patient eligibility
Top 5 Consumer Expectations in the Insurance Industry - InvensisInvensis
Read what Consumers want from their Insurers (http://goo.gl/wJxHKE) and how outsourcing can help insurers to satisfy customers in the insurance industry. Top Five Consumer Expectations in the Insurance Industry which will help to keep insurance companies agile and efficient, and make them ready to meet the changing demands of their patrons.
Invensis Technologies (http://www.invensis.net) a leading IT BPO company with more than 14 years of experience, specializes in providing customer care, document process automation and IT services to insurance industries which helps insurance companies enable to leverage the new opportunities.
Please contact us at sales {at} invensis {dot} net OR Call us Now from US +1 (302)- 261-9036, UK +44 203 411 0183, AUS +61 3 8820 5183, IND +91 80 41155233 or browse (http://goo.gl/xmCoeO) for more details on our services.
Healthcare Revenue Cycle Software in UAEJackSon316949
SISGAIN Healthcare Mobile apps & software Application is constructed to help providers within the medical field. Doctors, hospitals, sanitariums, and additional medical institutions rely on healthcare supervision software to protect day-to-day undertakings riding smoothly. healthcare sector in the current times. Since the widespread of the COVID 19 pandemic, there has been a visible urgency for virtual health solutions. These assist in reducing the risk of spreading or catching contagious diseases. In order to provide some assistance to our frontline workers in the medical centers, our telemedicine software developers have built a reliable app development solution. Our telemedicine application offers a dynamic integrated platform
Take a deeper look at the operations of PayerFusion. Learn about the services we provide, how we can help better the healthcare industry, and the benefits of partnering with us.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
2. Business Overview
Overview
We at Teambase are a software development partner and technology consultancy, serving SMEs and corporations
across the globe. We help companies progress to the next level using Digital Transformation – developing and
deploying sophisticated technology solutions that address their current and future needs.
Teambase are headquartered in Dubai, UAE, and we have developed our flagship product BenefitNet which is an
InsurTech online platform for Insurance brokers and insurers. We help these players to better acquire and serve their
customers through a digital proposition.
We have successfully launched our platform with clients and partners in UAE, North Africa, Europe and Asia as the
BenefitNet solution is easy customizable for each region and we have also whitelisted the platform for our clients and
taken them from tedious manual approach to innovative online transformation through our Product.
3. Executive Summary
Overview
Insurance industry has been traditionally a technology adoption lagger. Many industry players are now realizing that
digital channels are important for many aspects of their business. (see research here)
Many are starting to feel the impact of pure digital players ( E.g., Oscar or Bayzat locally in UAE)
BenefitNet addresses the technology adoption gaps primarily in the areas of customer acquisition, customer service
and retention and operational efficiency. The application provides a modern and accessible customer experience and
is ideal for insurers and brokers who want to add value to their clients in areas such as policy management, claims
administration, invoicing, flexible benefits, total rewards statements and wellness.
4. Product Description
Jane Smith is an HR manager of Demo Corp International based in the UAE and is responsible for managing the
company insurance policy for her staff. The company has 550 employees and typical employee turnover is 5%
yearly. As a result, she needs to send emails daily to add new employees to the policy and to remove
employees who are leaving. This is a major administrative challenge for her. She only gets to see confirmations
about these transactions with several weeks lag. Since the policy premium is sizable (approx. 1.5 Mil USD) and
she is responsible for approval of the insurance invoices it takes her sometimes days to reconcile the
movements on the policy.
Last month, one of the Vice President’s newborn son has been admitted to the hospital and even though
Fatima has sent an email to her insurer (or broker) to add the child to the policy it did not happen and now the
VP must pay for the treatment out of pocket and Fatima needs to spend days providing the evidence to the
insurer and prove that the addition to the policy has been done correctly.
Her other challenges include visibility of the employee claims, accurate reporting, ensuring that employees
have their insurance details handy and more.
The policy will renew in July and Jane has met a new broker who has shown her the digital portal (BenefitNet)
that will eliminate many of these day-to-day challenges.
Use Case Example
5. Product Description Continued
Jane had a demo of BenefitNet and quickly
realizes that she will be able to:
1. Have a full visibility to all additions,
deletions, certificate requests and more
2. Have access to high level claims data
3. Have ability for her employees to access
the policy details, look for hospitals and
clinics and even add a new-born child to
the policy by themselves.
4. Will be able to see accurate reporting and
track insurance servicing level (based on
agreed SLAs)
5. Even if she changes insurer next year the
experience will remain the same
6. System In Action
1
2
3
Employee requests and
addition of his newborn
daughter to a policy.
HR Manager receives the
request and approves or
rejects it.
BenefitNet automatically
Forwards the request to
broker and insurer and
keeps track of it
4
Once the request is
processed by insurer.
System notifies the
broker and HR and
employee. HR personnel
have full visibility to up
to date census and all
ongoing transactions at
any time. Including the
SLAs
Addition of member
7. Value Proposition
BenefitNet is a unique product that helps insurers, insurance brokers and employers administer their employee
benefits schemes for medical, life and other flexible benefits product lines. System effectively automates complex
workflows related to census management, claims management and streamlines the relationship between clients,
brokers, insurance providers and employees.
Manually inputting data into
insurer formats
Manually tracking all
requests via Excel Files
Manually calculating
Member premiums
Manually organising
Member/Policy Details &
Documents
Member information is
automatically inputted
on Insurer Template
format
All requests are
tracked against Insurer
SLA’s in BenefitNet
with real-time reports
available
Member premiums
are automatically
calculated in
BenefitNet as per your
Category set-up
Member and Policy
Details or documents
are easily accessible in
one place in
BenefitNet.
Improved
Customer
Satisfactions
8. Value Proposition
Improved Efficiency
Use of automated solution significantly increases
claim and other administration processes and
leads to higher client satisfaction and cost
savings for insures, broker and TPAs.
Member Self-Service
By leveraging self service capabilities, clients can
simplify collection and ongoing management of
key employee data, claims and dependent
information
Analytics and Reports
Information typically presented to you once
every 3-6 months such as claims, census,
member demographics and administration
efficiency analytics is now accessible on a daily
basis.
System Integration
By using our state-of-the-art data exchange
gateway, BenefitNet is capable of interfacing with
other systems including client’s HR applications or
insurer core systems.
Multi x
BenefitNet can be rolled out for your clients or your
organization across multiple countries, multiple
currencies or multiple languages.
Improved Satisfaction
Our system allows member, insurers and brokers to
effectively and proactively communicate amongst
themselves which leads to improved satisfaction
level.
9. Value Proposition
Modern Web Based Platform
Our solution is built using latest state of the art
technology and is accessible from anywhere
using any standard browser or mobile device.
Medical Providers
We keep information about medical facilities and
providers up to date and allow members to easily
find the best treatment facility within their direct
settlement network.
Multiple Policy Types
BenefitNet allows administration of multiple risk
categories for each client such as medical, life and
disability including flexible benefits schemes.
Flexible Benefits
Solution can administer voluntary enrollment by
members to different risk categories such as travel,
house and other products.
Total Rewards Statement
Employees can get an immediate view of their total
compensation highlighting additional benefits
beyond just base pay.
10. BenefitNet Solution
Census Management Claims Analytics ClientMember
Detailed Feature Set
• Member Profile + Data
• Workflows + SLAs
• Additions
• Deletions
• Modifications
• Change Subgroup
• Replacement Cards
• CoC
• Dynamic Fields
• Dynamic Business Rules
• Advanced Validation
• Automatic Notifications
• Advanced SLA tracking
• Duplicate Recognition
• Advanced Duplicate
management
• Member Data Collection
Automation
• Claims Submission
• Claims Workflow and
Tracking
• Medical Provider
Management
• Network Management
• Bulk Operations
• Simplified Workflow
• Direct Settlement Claims
Benefits Setup
• Client Details
• PolicyCategorySubgroup
• Census Upload Download
• Documents Management
• Complex Products Setup
• Multi Carrier Hierarchy
• ClientCarrier Format data
• Renewal Management
• Client Notes
• Client Tasks
• Renewal and Reminders
• Client Compliance
Automation
• Operational Reports XLS
• Dashboards
• Client Dashboards
• Self Service Reports
• Daily Digest Notifications
• Additional Reporting
• Client Benchmarking
(Industry)
• Self Service
• Claims
• Networks
• Policy Details
• Reports
11. BenefitNet Solution
Current vs New Capabilities
InvoicingPremiums
• Premium Computation
• Invoice Tracking
• Detailed Invoice
Reconciliation
• Invoice Generation
• Invoice Reminders
(ClientInsurer)
• Revenue Forecasting
Broking Features
• Calendar
• Reminders
• Reports
• Client Servicing Reminders
• Client
CommunicationNewsletter
• Complaints
• Lead Capture
• Surveys
• Flexible Benefits
• Upsell and Cross Sell
• Sales Collateral (*)
• Quotation Automation and
Tracking
• Client Onboarding
• Client Reports Automation
Miscellaneous
• Rewards
• Complaints
• Member Communication
• Wellness
• Health Assessment
• HR System Integration
• Cost Containment
• Cost Automation
Technical
• System Integration
• Security
• Data Backups
• Data Validation and Rules
• Improved Performance
• Improved Scalability
Marketing
• Internal
• Client Marketing
• Micro Site
• Seminars
• Digital Transformation
Events
• Promotional Videos
• Lead Generation
12. What some of our Partners say!
‘Teambase and its personnel have helped Holborn Employee Benefits
transform and improve every aspect of our business with the adoption of
BenefitNet since 2018. Client data and information security, Operations
efficiency and Client value proposition are just some of the value adds
BenefitNet has brought our business.’
Richard Broderick,
General Manager – Employee Benefits | Holborn Assets
‘Since working with our excellent longtime partner
Teambase, the original incarnation of the BenefitNet
solution has enabled us to lead the Health & Benefits
broking market with an industry leading solution and the
evolution to BenefitNet 2 which we launched in February
2021 has enabled us to remain at the forefront of our
sector. The flexibility and scalability which BenefitNet
2.0 provides with the continuing support of TeamBase,
has given us the ability to respond to the ever-evolving
regulatory environment across the region as well as
maintain a leading edge in the rapidly developing
competitive landscape that we operate in.’
Carol D’Souza
General Manager, Health & Benefits
Al Futtaim Willis Co. LLC
‘Our partner Teambase has developed, deployed and supported Lifecare
International with the adoption of the BenefitNet solution, a digital journey that
was started over 4 years ago. Through the continuous development and
investment of dedicated resources behind the project, the system has enabled
Lifecare to digitally transform our operations as it allows our team to centralize,
streamline and automate our back-office processes in what has been an evolving
health and employee benefits environment across the region.’
Karim Ladha,
Head of Operational Excellence,
Lifecare International Brokers
13. What some of our Partners say!
Our digital partner Teambase has provided and supported
Seven Insurance Brokers with the adoption of their
BenefitNet solution.
Since launching BenefitNet in June 2021, the system has
enabled Seven to digitally transform our operations and
automate our back-office processes. I have seen time
savings of 50% using BenefitNet compared to our older
manual approach which is significant for our business.
Stephen MacLaren,
Director Corporate Solutions,
Seven Insurance Brokers.
The Solutions in which we have adopted as a business with our
partner Teambase, has made our operations teams more effective
by automation of manual tasks that had been causing a strain on
our TATs with our Clients.
We have found that since starting our digital transformation
journey with Teambase, operationally we are handling much
more clients with same staff levels.
Teambase truly is an innovator and a trusted partner.
Alan Westhead,
Health & Benefits Leader,
Central & Eastern Europe, Middle East & Africa,
Willis Towers Watson.