TBR Webinar Shifting Tides in IT
The Technological and Behavioral Change Drivers for IT
03.22.12




                                                    TBR
                                         T E C H N O L O G Y B U S I N E S S R ES E AR C H , I N C .
TBR        TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT



    IT Trends 2012

    •   Smartphones are the fastest-selling
        new products in history.
    •   Tablets are the fastest-growing new
        products in history.
    •   Both hit the datacenter hard.




2       03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR        TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT



    The Cast                                               Ken Hyers
                                                           ken.hyers@tbri.com
                                                           @kenhyers
    •   Small iron – Ken Hyers
    •   Medium iron – Ezra Gottheil
    •   Big iron – Christian Perry                         Ezra Gottheil
                                                           ezra.gottheil@tbri.com
                                                           @egottheil




                                                           Christian Perry
                                                           christian.perry@tbri.com
                                                           @ITwriter


3       03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR         TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT



    Some things don’t change …


    … and some do
    •   Some trains we see coming from a
        long way off.
    •   Some are moving very fast.
    •   Keep your ear to the tracks (very
        carefully).




4        03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR      TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT


    Growing strategic role of IT in business
    Constant connectivity                                       The BIG PICTURE
       • More devices
       • More data
    Windows 8 is coming …


                                                 2012: Year of decision
                                                 • More storage
                                                 • More analysis
                                                 • More content
                                                 • More network capacity
                                                 • More complete solutions
                                                 • More management & security solutions

5     03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR        TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT


    The competitive landscape of IT is changing
    TBR’s study of IT decision makers at midsize and large businesses in North
    America found:
    •   Businesses look to technology to support
        more flexible work patterns.
    •   Mobile devices – tablets and
        smartphones – are well positioned to
        meet those needs.
    •   Mobile devices’ long-term implications
        are as much PC replacements as for how
        data is managed and consumed.




6       03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR      TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT


    Microsoft Windows leads in PC, but Apple has built a
    beachhead through its mobile devices business

•    Microsoft Windows rules the roost – for now.
•    iOS is resurgent, thanks to users increasingly
     turning to Apple.
•    2012/2013 is a make-or-break period for
     Microsoft: Apollo makes convergence
     possible – and will allow Microsoft to
     maintain dominance.




7     03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR         TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT


    As Apple rides waves of success from the iPad and iPhone, large
    enterprises are looking more favorably on Apple than ever
    •   Apple’s iOS devices provide necessary levels of
        security and support enterprise-grade
        applications.
    •   IT departments see
        value in supporting
        iOS mobile devices.
    •   Enterprises are
        beginning to
        develop custom iOS
        apps.




8        03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR        TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT


    RIM’s weakness is an opportunity for Android, iOS and Windows

    •   Android OS, like iOS, is making
        some inroads into large
        enterprises as RIM becomes a
        target for replacement.
    •   Despite end-user popularity,
        Android is perceived by IT as not
        enterprise-ready.




9       03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR             TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT


 Tablets aren’t cannibalizing PCs; they are PCs

     •   The total number of devices is
         increasing.
     •   The time spent connected is
         increasing.
     •   For both IT and vendors, they’re just
         devices.




10       03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR         TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT



 Devices drive diversity

 •   More sizes, shapes, and, most
     important, operating systems.
 •   Data compatibility and
     interoperability is key.
 •   Microsoft is betting on a single OS
     to rule them all.




11   03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR          TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT



 Diversity drives synchronization

 •   For IT, the synchronization problem is on the horizon
 •   Availability vs. security
 •   Too many solutions
 •   Ultimately, the device is irrelevant




12    03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR             TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT



 2012 is the year of decision

     •   Waiting for W8
         o To decide
         o Not necessarily to have


     •   IT    Apple

     •   But IT        Microsoft, too




13       03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR         TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT



 Data is changing the IT landscape as we know it
 •   Big data has spawned new waves of
     innovation and productivity.

 •   The need to address and manage big data is
     becoming a higher priority.

 •   Social media, multimedia and continued
     Internet integration will make big data
     bigger.

 •   IT professionals demand effective
     technologies, such as fast, reliable storage.




14   03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR             TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT



 Limitless data fuels a big storage pipeline
     •   Midsize organizations expect storage to be a
         top spending area in the next year.

     •   Large enterprises plan to increase storage
         spending far more than in any other area.

     •   Reliable, secure and cost-effective storage
         architectures remain a top priority.

     •   When every IT dollar counts, storage
         decisions become critical.




15       03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR          TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT


 Future tech makes the move to datacenter a reality
 •   Mainframes continue to
     evolve, but IT trends signal a
     move to other architectures.

 •   Many organizations are shifting
     from mature tech to future tech.

 •   More than half of IT professionals
     indicate plans to move
     applications away from
     mainframe servers.

 •   IT pros won’t hesitate to move to
     new technologies to help their
     businesses.

16    03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR          TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT


 Dollars, data increasingly define the surging server market

 •   IT buyers continue to funnel dollars
     into the x86 infrastructure.

 •   Half of mission-critical workloads
     run on x86 servers.

 •   Tight budgets will continue to place
     increased focus on dollar-friendly
     x86 machines.




17    03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR         TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT



 Growing strategic role of IT in business
                                                             Returning to the BIG PICTURE
 Constant connectivity
    • More devices
    • More data
 Windows 8 is coming …

                                                2012: Year of decision
                                                • More storage
                                                • More analysis
                                                • More content
                                                • More network capacity
                                                • More complete solutions
                                                • More management & security solutions

18   03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
TBR            TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT

 Computing and Storage Resources
     Topic Research
       • IT Trends Report
       • Tablet Study
       • UltraBook Study
       • Datacenter Attrition to the Cloud Study

     Quarterly Reports
      • Computing and Storage Benchmark (Desktops, Notebooks, Servers, Storage,
        Microprocessors)
      • Enterprise PC and Server Customer Satisfaction Surveys

     Vendor Reports
          • Acer                                •   HTC                       •   Nokia
          • Apple                               •   Huawei                    •   Nvidia
          • Arrow                               •   IBM                       •   Panasonic
          • Avnet                               •   Intel                     •   RIM
          • Dell                                •   Lenovo                    •   Samsung
          • EMC                                 •   LG                        •   Sony
          • Hewlett-Packard                     •   Motorola Mobility         •   ZTE


19      03.22.12 |   www.tbri.com | ©2012 Technology Business Research Inc.
About Us                                                                                                                                  Contact Us
Technology Business Research is a leading independent technology market                                                                   1.603.929.1166
research and consulting firm specializing in the business and financial
                                                                                                                                          info@tbri.com
analyses of hardware, software, networking equipment, wireless, portal and
professional services vendors.                                                                                                            www.tbri.com
                                                                                                                                          11 Merrill Drive
Serving a global clientele, TBR provides timely and accurate market research                                                              Hampton, NH 03842
and business intelligence in formats that are tailored to clients’ needs. Our
                                                                                                                                          USA
analysts are available to further address client-specific issues or information
needs on an inquiry or proprietary consulting basis.

TBR has been empowering corporate decision makers since 1996.

To learn how our analysts can address your unique business needs, please
visit our website or contact us today.




                                                                                                                                   TBR
                                                                                                                       T E C H N O L O G Y B U S I N E S S R ES E AR C H , I N C .


This report is based on information made available to the public by the vendor and other public sources. No representation is made that this information is accurate or complete. Technology
Business Research will not be held liable or responsible for any decisions that are made based on this information. The information contained in this report and all other TBR products is not
and should not be construed to be investment advice. TBR does not make any recommendations or provide any advice regarding the value, purchase, sale or retention of securities. This report
is copyright-protected and supplied for the sole use of the recipient. Contact Technology Business Research, Inc. for permission to reproduce.

TBR IT Trends Study

  • 1.
    TBR Webinar ShiftingTides in IT The Technological and Behavioral Change Drivers for IT 03.22.12 TBR T E C H N O L O G Y B U S I N E S S R ES E AR C H , I N C .
  • 2.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT IT Trends 2012 • Smartphones are the fastest-selling new products in history. • Tablets are the fastest-growing new products in history. • Both hit the datacenter hard. 2 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 3.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT The Cast Ken Hyers ken.hyers@tbri.com @kenhyers • Small iron – Ken Hyers • Medium iron – Ezra Gottheil • Big iron – Christian Perry Ezra Gottheil ezra.gottheil@tbri.com @egottheil Christian Perry christian.perry@tbri.com @ITwriter 3 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 4.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT Some things don’t change … … and some do • Some trains we see coming from a long way off. • Some are moving very fast. • Keep your ear to the tracks (very carefully). 4 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 5.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT Growing strategic role of IT in business Constant connectivity The BIG PICTURE • More devices • More data Windows 8 is coming … 2012: Year of decision • More storage • More analysis • More content • More network capacity • More complete solutions • More management & security solutions 5 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 6.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT The competitive landscape of IT is changing TBR’s study of IT decision makers at midsize and large businesses in North America found: • Businesses look to technology to support more flexible work patterns. • Mobile devices – tablets and smartphones – are well positioned to meet those needs. • Mobile devices’ long-term implications are as much PC replacements as for how data is managed and consumed. 6 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 7.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT Microsoft Windows leads in PC, but Apple has built a beachhead through its mobile devices business • Microsoft Windows rules the roost – for now. • iOS is resurgent, thanks to users increasingly turning to Apple. • 2012/2013 is a make-or-break period for Microsoft: Apollo makes convergence possible – and will allow Microsoft to maintain dominance. 7 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 8.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT As Apple rides waves of success from the iPad and iPhone, large enterprises are looking more favorably on Apple than ever • Apple’s iOS devices provide necessary levels of security and support enterprise-grade applications. • IT departments see value in supporting iOS mobile devices. • Enterprises are beginning to develop custom iOS apps. 8 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 9.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT RIM’s weakness is an opportunity for Android, iOS and Windows • Android OS, like iOS, is making some inroads into large enterprises as RIM becomes a target for replacement. • Despite end-user popularity, Android is perceived by IT as not enterprise-ready. 9 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 10.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT Tablets aren’t cannibalizing PCs; they are PCs • The total number of devices is increasing. • The time spent connected is increasing. • For both IT and vendors, they’re just devices. 10 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 11.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT Devices drive diversity • More sizes, shapes, and, most important, operating systems. • Data compatibility and interoperability is key. • Microsoft is betting on a single OS to rule them all. 11 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 12.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT Diversity drives synchronization • For IT, the synchronization problem is on the horizon • Availability vs. security • Too many solutions • Ultimately, the device is irrelevant 12 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 13.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT 2012 is the year of decision • Waiting for W8 o To decide o Not necessarily to have • IT Apple • But IT Microsoft, too 13 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 14.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT Data is changing the IT landscape as we know it • Big data has spawned new waves of innovation and productivity. • The need to address and manage big data is becoming a higher priority. • Social media, multimedia and continued Internet integration will make big data bigger. • IT professionals demand effective technologies, such as fast, reliable storage. 14 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 15.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT Limitless data fuels a big storage pipeline • Midsize organizations expect storage to be a top spending area in the next year. • Large enterprises plan to increase storage spending far more than in any other area. • Reliable, secure and cost-effective storage architectures remain a top priority. • When every IT dollar counts, storage decisions become critical. 15 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 16.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT Future tech makes the move to datacenter a reality • Mainframes continue to evolve, but IT trends signal a move to other architectures. • Many organizations are shifting from mature tech to future tech. • More than half of IT professionals indicate plans to move applications away from mainframe servers. • IT pros won’t hesitate to move to new technologies to help their businesses. 16 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 17.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT Dollars, data increasingly define the surging server market • IT buyers continue to funnel dollars into the x86 infrastructure. • Half of mission-critical workloads run on x86 servers. • Tight budgets will continue to place increased focus on dollar-friendly x86 machines. 17 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 18.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT Growing strategic role of IT in business Returning to the BIG PICTURE Constant connectivity • More devices • More data Windows 8 is coming … 2012: Year of decision • More storage • More analysis • More content • More network capacity • More complete solutions • More management & security solutions 18 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 19.
    TBR TBR Webinar Shifting Tides in IT: The Technological and Behavioral Change Drivers for IT Computing and Storage Resources Topic Research • IT Trends Report • Tablet Study • UltraBook Study • Datacenter Attrition to the Cloud Study Quarterly Reports • Computing and Storage Benchmark (Desktops, Notebooks, Servers, Storage, Microprocessors) • Enterprise PC and Server Customer Satisfaction Surveys Vendor Reports • Acer • HTC • Nokia • Apple • Huawei • Nvidia • Arrow • IBM • Panasonic • Avnet • Intel • RIM • Dell • Lenovo • Samsung • EMC • LG • Sony • Hewlett-Packard • Motorola Mobility • ZTE 19 03.22.12 | www.tbri.com | ©2012 Technology Business Research Inc.
  • 20.
    About Us Contact Us Technology Business Research is a leading independent technology market 1.603.929.1166 research and consulting firm specializing in the business and financial info@tbri.com analyses of hardware, software, networking equipment, wireless, portal and professional services vendors. www.tbri.com 11 Merrill Drive Serving a global clientele, TBR provides timely and accurate market research Hampton, NH 03842 and business intelligence in formats that are tailored to clients’ needs. Our USA analysts are available to further address client-specific issues or information needs on an inquiry or proprietary consulting basis. TBR has been empowering corporate decision makers since 1996. To learn how our analysts can address your unique business needs, please visit our website or contact us today. TBR T E C H N O L O G Y B U S I N E S S R ES E AR C H , I N C . This report is based on information made available to the public by the vendor and other public sources. No representation is made that this information is accurate or complete. Technology Business Research will not be held liable or responsible for any decisions that are made based on this information. The information contained in this report and all other TBR products is not and should not be construed to be investment advice. TBR does not make any recommendations or provide any advice regarding the value, purchase, sale or retention of securities. This report is copyright-protected and supplied for the sole use of the recipient. Contact Technology Business Research, Inc. for permission to reproduce.