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Exorcising the Seven
Deadly Data Sins
© Copyright 2020 by Peter Aiken Slide # 1paiken@plusanythingawesome.com+1.804.382.5957 Peter Aiken, PhD
Necessary Prerequisites to Data Success
Peter Aiken, Ph.D.
• I've been doing this a long time
• My work is recognized as useful
• Associate Professor of IS (vcu.edu)
• Founder, Data Blueprint (datablueprint.com)
• DAMA International (dama.org)
• MIT CDO Society (iscdo.org)
• Anything Awesome (plusanythingawesome.com)
• 11 books and dozens of articles
• Experienced w/ 500+ data
management practices worldwide
• Multi-year immersions
– US DoD (DISA/Army/Marines/DLA)
– Nokia
– Deutsche Bank
– Wells Fargo
– Walmart …
© Copyright 2020 by Peter Aiken Slide # 2https://plusanythingawesome.com
PETER AIKEN WITH JUANITA BILLINGS
FOREWORD BY JOHN BOTTEGA
MONETIZING
DATA MANAGEMENT
Unlocking the Value in Your Organization’s
Most Important Asset.
My most profound lesson! (so far)
© Copyright 2020 by Peter Aiken Slide # 3https://plusanythingawesome.com
Garbage In ➜ Garbage Out!
© Copyright 2020 by Peter Aiken Slide # 4https://plusanythingawesome.com
Perfect
Model
Garbage
Data
Garbage
Results
Data
Warehouse
Machine
Learning
Business
Intelligence
Block ChainAIMDM
Data
Governance
AnalyticsTechnology
GI➜GO!
© Copyright 2020 by Peter Aiken Slide # 5https://plusanythingawesome.com
Perfect
Model
Garbage
Data
Garbage
Results
Data
Warehouse
Machine
Learning
Block Chain
AI
MDM
Analytics
Technology
Data
Governance
GI➜GO!
Business
Intelligence
© Copyright 2020 by Peter Aiken Slide # 6https://plusanythingawesome.com
Perfect
Model
Quality
Data
Garbage
Results
Data
Warehouse
Machine
Learning
Business
Intelligence
Block Chain
AI
MDM
Analytics
Technology
Data
Governance
GI➜GO!
© Copyright 2020 by Peter Aiken Slide # 7https://plusanythingawesome.com
Perfect
Model
Quality
Data
Good
Results
Data
Warehouse
Machine
Learning
Business
Intelligence
Block Chain
AI
MDM
Analytics
Technology
Data
Governance
Quality In ➜ Quality Out!
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Program
Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com
Exorcising the Seven
Deadly Data Sins
g	Data-
ng
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ailing	to	Adequately	
anage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
5 6 7
Confusion
• IT thinks data is a business problem
– "If they can connect to the server, then my job is done!"
• The business thinks IT is managing data adequately
– "Who else would be taking care of it?"
© Copyright 2020 by Peter Aiken Slide # 9https://plusanythingawesome.com
© Copyright 2020 by Peter Aiken Slide # 10https://plusanythingawesome.com
CIOs
aren't
© Copyright 2020 by Peter Aiken Slide # 11https://plusanythingawesome.com
© Copyright 2020 by Peter Aiken Slide # 12https://plusanythingawesome.com
Chief Data Officer
Combat
Recasting the executive team. make full use of the most
valuable assets
© Copyright 2020 by Peter Aiken Slide # 13https://plusanythingawesome.com
Credit: Image credit: Matt
https://plusanythingawesome.com
Change the status quo!
© Copyright 2020 by Peter Aiken Slide # 14https://plusanythingawesome.com
• Keep in mind that the appointment of a
CDO typically comes from a high-level
decision. In practice, it can trigger an
array of problematic reactions within
the organization including:
– Confusion,
– Uncertainty,
– Doubt,
– Resentment and
– Resistance.
• CDOs need to rise to the challenge of
changing the status quo if they expect to
lead the business in making data a
strategic asset.
– from What Chief Data Officers Need to Do to Succeed by Mario Faria
https://www.forbes.com/sites/gartnergroup/2016/04/11/what-chief-data-officers-
need-to-do-to-succeed/#734d53a8434a
Change Management & Leadership
© Copyright 2020 by Peter Aiken Slide # 15https://plusanythingawesome.com
Diagnosing Organizational Readiness
© Copyright 2020 by Peter Aiken Slide # 16https://plusanythingawesome.com
adapted from the Managing Complex Change model by Dr. Mary Lippitt, 1987
Culture is the biggest impediment to a
shift in organizational thinking about data!
No cost, no registration case study download
© Copyright 2020 by Peter Aiken Slide # 17https://plusanythingawesome.com
8
EXPERIENCE: Succeeding at Data Management—BigCo Attempts to
Leverage Data
PETER AIKEN, Virginia Commonwealth University/Data Blueprint
In a manner similar to most organizations, BigCompany (BigCo) was determined to benefit strategically from
its widely recognized and vast quantities of data. (U.S. government agencies make regular visits to BigCo to
learn from its experiences in this area.) When faced with an explosion in data volume, increases in complexity,
and a need to respond to changing conditions, BigCo struggled to respond using a traditional, information
technology (IT) project-based approach to address these challenges. As BigCo was not data knowledgeable,
it did not realize that traditional approaches could not work. Two full years into the initiative, BigCo was
far from achieving its initial goals. How much more time, money, and effort would be required before results
were achieved? Moreover, could the results be achieved in time to support a larger, critical, technology-driven
challenge that also depended on solving the data challenges? While these questions remain unaddressed,
these considerations increase our collective understanding of data assets as separate from IT projects.
Only by reconceiving data as a strategic asset can organizations begin to address these new challenges.
Transformation to a data-driven culture requires far more than technology, which remains just one of three
required “stool legs” (people and process being the other two). Seven prerequisites to effectively leveraging
data are necessary, but insufficient awareness exists in most organizations—hence, the widespread misfires
in these areas, especially when attempting to implement the so-called big data initiatives. Refocusing on
foundational data management practices is required for all organizations, regardless of their organizational
or data strategies.
Categories and Subject Descriptors: H.2.0 [Information Systems]: Database Management—General; E.0
[Data]: General
General Terms: Management, Performance, Design
Additional Key Words and Phrases: Data management, data governance, data stewardship, organizational
design, CDO, CIO, chief data officer, chief information officer, data, data architecture, enterprise data exec-
utive, IT management, strategy, policy, enterprise architecture, information systems, conceptual modeling,
data integration, data warehousing, analytics, and business intelligence, BigCo
ACM Reference Format:
Peter Aiken. 2016. Experience: Succeeding at data management—BigCo attempts to leverage data. J. Data
and Information Quality 7, 1–2, Article 8 (May 2016), 35 pages.
DOI: http://dx.doi.org/10.1145/2893482
1. CASE INTRODUCTION
Good technology in the hands of an inexperienced user rarely produces positive
results.
Everyone wants to “leverage” data. Today, this is most often interpreted as invest-
ments in warehousing, analytics, business intelligence (BI), and so on. After all, that
is what you do with an asset—you leverage it—so the asset can help you to attain
strategic objectives; see Redman [2008] and Ladley [2010]. Widespread and pervasive
Author’s address: P. Aiken, 10124C West Broad Street, Glen Allen, VA 23060; email: peter.aiken@vcu.edu.
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted
without fee provided that copies are not made or distributed for profit or commercial advantage and that
copies bear this notice and the full citation on the first page. Copyrights for components of this work owned
by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or
republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request
permissions from Permissions@acm.org.
2016 Copyright is held by the owner/author(s). Publication rights licensed to ACM.
ACM 1936-1955/2016/05-ART8 $15.00
DOI: http://dx.doi.org/10.1145/2893482
ACM Journal of Data and Information Quality, Vol. 7, No. 1–2, Article 8, Publication date: May 2016.
• Download
– http://dl.acm.org/citation.cfm?doid=2888577.2893482
or
http://tinyurl.com/PeterStudy
• Download Here!
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Program
Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com
Exorcising the Seven
Deadly Data Sins
g	Data-
ng
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ailing	to	Adequately	
anage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Metadata
Management
© Copyright 2020 by Peter Aiken Slide # 19https://plusanythingawesome.com
DataManagement
BodyofKnowledge(DMBoKV2)
Practice
Areas
from The DAMA Guide to the Data Management Body of Knowledge 2E © 2017 by DAMA International
https://plusanythingawesome.com
Enforced sequencing
• Before further construction could proceed
• No IT equivalent
© Copyright 2020 by Peter Aiken Slide # 20https://plusanythingawesome.com
You can accomplish
Advanced Data Practices
without becoming proficient
in the Foundational Data
Practices however
this will:
• Take longer
• Cost more
• Deliver less
• Present
greater
risk
(with thanks to
Tom DeMarco)
Unenforced sequencing
© Copyright 2020 by Peter Aiken Slide #
Advanced
Data
Practices
• MDM
• Mining
• Big Data
• Analytics
• Warehousing
• SOA
Foundational Data Practices
Data Platform/Architecture
Data Governance Data Quality
Data Operations
Data Management Strategy
Technologies
Capabilities
https://plusanythingawesome.com 21
V1
Organizations
without
a formalized
data strategy
V3
Data Strategy: Use data
to create strategic
opportunities
V4
Data Strategy: both
Improve Operations
Innovation
Data focus should be sequenced
© Copyright 2020 by Peter Aiken Slide # 22https://plusanythingawesome.com
Only 1 is 10 organizations has a board
approved data strategy!
V2
Data Strategy: Increase
organizational efficiencies/
effectiveness
X
X
Motivations for doing more with data
• Because data
points to where
valuable things are
located
• Because data has
intrinsic value by
itself
• Because data
has inherent
combinatorial
value
• Valuing Data
– Use data to measure
change
– Use data to manage
change
– Use data to motivate
change
• Creating a
competitive
advantage with data
© Copyright 2020 by Peter Aiken Slide # 23https://plusanythingawesome.com
Improve your
organization’s data
Improve the way your
people use its data
Improve the way your
data and your people
support your
organizational strategy
What did Rolls Royce Learn
© Copyright 2020 by Peter Aiken Slide # 24https://plusanythingawesome.com
from Nascar?
• Old model
- Sell jet engines
• New model
- Sell hours of powered thrust
- “Power-by-the-hour”
- No payment for down time
- Wing to wing
- When was this new model invented?
https://www.youtube.com/watch?v=RRy_73ivcms
Fan Blade Sensor
• 1 Sensor
– Probabilistic (generalist) maintenance forecasts
• 100 Sensors
– Establish optimal monitoring targets
– Finer tuned and safer maintenance
– Mission Readiness ???
– Storage $$$
– Handling $$$
– Opportunity $$$
– Systemic $$$
– Maintenance $$$
– Total > $1.5 Billion
© Copyright 2020 by Peter Aiken Slide # 25https://plusanythingawesome.com
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Program
Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com
Exorcising the Seven
Deadly Data Sins
g	Data-
ng
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ailing	to	Adequately	
anage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
© Copyright 2020 by Peter Aiken Slide #https://plusanythingawesome.com
• Benefits & Success Criteria
• Capability Targets
• Solution Architecture
• Organizational Development
Solution
• Leadership & Planning
• Project Dev. & Execution
• Cultural Readiness
Road Map
• Organization Mission
• Strategy & Objectives
• Organizational Structures
• Performance Measures
Business Needs
• Organizational / Readiness
• Business Processes
• Data Management Practices
• Data Assets
• Technology Assets
Current State
• Business Value Targets
• Capability Targets
• Tactics
• Data Strategy Vision
Strategic Data Imperatives
Business
Needs
Existing
Capabilities
ExecutionBusiness
Value
New
Capabilities
Data Implementation Framework
Data Program Expenses
© Copyright 2020 by Peter Aiken Slide # 28https://plusanythingawesome.com
• 5 Data Professionals
– Each paid $100,000/year
– Do they feel obligated to demonstrate
$500,000 in benefits annually?
• When will you be done?
– "It's okay my CIO gave me 5 years!"
– Revised benefits goal is $2.5 million
© Copyright 2020 by Peter Aiken Slide #
improving how the state prices and sells its goods and services, and more efficiently matching
citizens to benefits when they enroll.
“The first year of our data internship partnership has been a success,” said Governor McAuliffe.
“The program has helped the state save time and money by making some of our internal
processes more efficient and modern. And it has given students valuable real-world experience. I
look forward to seeing what the second year of the program can accomplish.”
“Data is an important resource that becomes even more critical as technology progresses,” said
VCU President Michael Rao, Ph.D. “VCU is uniquely positioned, both in its location and
through the wealth of talent at the School of Business, to help state agencies run their data-
centric systems more efficiently, while giving our students hands-on practice in the development
of data systems.”
During their internships, pairs of VCU students work closely with state agency CIOs to identify
specific business cases in which data can be used. Participants gain practical experience in using
data to drive re-engineering, while participating CIOs have concrete examples of how to make
better use of data to provide innovative and less costly services to citizens.
"Working with the talented VCU students gave us a different perspective on what the data was
telling us,” said Dave Burhop, Deputy Commissioner/CIO of the Virginia Department of Motor
Vehicles.
“The VCU interns provided an invaluable resource to the Governor’s Coordinating Council on
Homelessness,” said Pamela Kestner, Special Advisor on Families, Children and Poverty.
“They very effectively reviewed the data assets available in the participating state agencies and
identified analytic content that can be used to better serve the homeless population.”
“It's always useful to have ‘fresh eyes’ on data that we are used to seeing,” said Jim Rothrock,
Commissioner of the Department for Aging and Rehabilitative Services. “Our interns challenged
us and the way we interpret data. It was a refreshing and useful, and we cannot wait for new
experiences with new students.”
The data internships support Governor McAuliffe’s ongoing initiative to provide easier access to
open data in Virginia. The internships also support treating data as an enterprise asset, one of
four strategic goals of the enterprise information architecture strategy adopted by the
Commonwealth in August 2013. Better use of data allows the Commonwealth to identify
opportunities to avoid duplicative costs in collecting, maintaining and using information; and to
integrate services across agencies and localities to improve responses to constituent needs and
optimize government resources.
Virginia Secretary of Technology Karen Jackson and CIO of the Commonwealth Nelson Moe
are leading the effort on behalf of the state. Students who want to apply for internships should
contact Peter Aiken (peter.aiken@vcu.edu) for additional information.
29https://plusanythingawesome.com
Commonwealth
Data Interns Program
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
g	Data-
ng
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ailing	to	Adequately	
anage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
5 6 7
acking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ately	
tions
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Program
Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com
Exorcising the Seven
Deadly Data Sins
https://plusanythingawesome.com
IT Project or Application-Centric Development
© Copyright 2020 by Peter Aiken Slide #Original articulation from Doug Bagley @ Walmart 31
Data/
Information
IT
Projects
• In support of strategy, organizations
implement IT projects
• Data/information are typically considered
within the scope of IT projects
• Problems with this approach:
– Ensures data is formed to the applications and
not around the organizational-wide information
requirements
– Process are narrowly formed around
applications
– Very little data reuse is possible
Strategy
https://plusanythingawesome.com
Data-Centric Development
© Copyright 2020 by Peter Aiken Slide #Original articulation from Doug Bagley @ Walmart 32
Data/
Information
IT
Projects
• In support of strategy, the organization
develops specific, shared data-based
goals/objectives
• These organizational data goals/
objectives drive the development of
specific IT projects with an eye to
organization-wide usage
• Advantages of this approach:
- Data/information assets are developed from an
organization-wide perspective
- Systems support organizational data
needs and compliment organizational
process flows
- Maximum data/information reuse
Strategy
Data Strategy and Data Governance in Context
© Copyright 2020 by Peter Aiken Slide # 33https://plusanythingawesome.com
Organizational
Strategy
Data Strategy
IT Projects
Organizational Operations
Data Governance
Data asset
support for
organizational
strategy
What the data
assets do to support
strategy
How well the data
strategy is working
Operational
feedback
How data is
delivered by IT
How IT supports
strategy
Other aspects of
organizational strategy
Data Strategy and Governance in Strategic Context
© Copyright 2020 by Peter Aiken Slide # 34https://plusanythingawesome.com
Organizational
Strategy
Data Strategy
Data
Governance
Data
asset support for
organizational
strategy
What the data
assets do to support
strategy
How well the data
strategy is working
(Business Goals)
(Metadata)
IT Projects
How data is
delivered by IT
Program
Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com
Exorcising the Seven
Deadly Data Sins
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
g	Data-
ng
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ailing	to	Adequately	
anage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
5 6 7
t	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
acking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ately	
tions
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
• Durable asset
- An asset that has a usable
life more than one year
• Reasonable project
deliverables
- 90 day increments
- Data evolution is measured in years
• Data
- Evolves - it is not created
- Significantly more stable
• Readymade data architectural components
- Prerequisite to agile development
• Only alternative is to create additional data siloes!
Data is not a Project
© Copyright 2020 by Peter Aiken Slide # 36https://plusanythingawesome.com
Verification
Maintenance
Systems Development (as described by Winston Royce)
© Copyright 2020 by Peter Aiken Slide # 37https://plusanythingawesome.com
Requirements
Design
Implementation
Requirements
Design
Requirements
DesignDesign
Implementation
Design
Requirements
Design
Implementation$ ...
Project Implementation
• Data management and software development must be separated and sequenced.
© Copyright 2020 by Peter Aiken Slide # 38https://plusanythingawesome.com
Develop/Implement
Software
Develop/Implement Data
This approach can only work when
no sharing of data occurs!
38
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Projects Are Silos
© Copyright 2020 by Peter Aiken Slide # 39https://plusanythingawesome.com
Project 1 Project 2
Shared data structures require programmatic
development and evaluation
Project 3
X XX X X X
X
X XX X
Differences between Programs and Projects
• Programs are Ongoing, Projects End
– Managing a program involves long term strategic planning and
continuous process improvement is not required of a project
• Programs are Tied to the Financial Calendar
– Program managers are often responsible for delivering
results tied to the organization's financial calendar
• Program Management is Governance Intensive
– Programs are governed by a senior board that provides direction,
oversight, and control while projects tend to be less governance-intensive
• Programs Have Greater Scope of Financial Management
– Projects typically have a straight-forward budget and project financial management
is focused on spending to budget while program planning, management and control
is significantly more complex
• Program Change Management is an Executive Leadership Capability
– Projects employ a formal change management process while at the program level,
change management requires executive leadership skills and program change is
driven more by an organization's strategy and is subject to market conditions and
changing business goals
© Copyright 2020 by Peter Aiken Slide # 40https://plusanythingawesome.com
Adapted from http://top.idownloadnew.com/program_vs_project/ and http://management.simplicable.com/management/new/program-management-vs-project-management
Your data program must
last at least as long as
your Human Resources
(HR) program!
Program
Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com
Exorcising the Seven
Deadly Data Sins
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
g	Data-
ng
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ailing	to	Adequately	
anage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7t	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
acking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ately	
tions
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Data ...
• As a subject is
– Complex and detailed
– Taught inconsistently, and
– Poorly understood
© Copyright 2020 by Peter Aiken Slide # 42https://plusanythingawesome.com
What do we teach knowledge workers about data?
© Copyright 2020 by Peter Aiken Slide # 43https://plusanythingawesome.com
What percentage of the deal with it daily?
What do we teach IT professionals about data?
© Copyright 2020 by Peter Aiken Slide # 44https://plusanythingawesome.com
• 1 course
- How to build a
new database
• What
impressions do IT
professionals get
from this
education?
- Data is a technical
skill that is needed
when developing
new databases
© Copyright 2020 by Peter Aiken Slide # 45https://plusanythingawesome.com
If the only tool you
know is a hammer
you tend to see
every problem as a
nail (slightly reworded
from Abraham Maslow)
Hiring Panels Are Often Challenged to Help
© Copyright 2020 by Peter Aiken Slide # 46https://plusanythingawesome.com
Top Data Job
© Copyright 2020 by Peter Aiken Slide # 47https://plusanythingawesome.com
• Dedicated solely to data asset leveraging
• Unconstrained by an IT project mindset
• Reporting to the business
Top
Operations
Job
Top Job
Top
Finance
Job
Top
IT
Job
Top
Marketing
Job
Data Governance Organization
Top
Data
Job
Enterprise
Data
Executive
Chief
Data
Officer
The Enterprise Data Executive Takes One for the Team
© Copyright 2020 by Peter Aiken Slide # 48https://plusanythingawesome.comhttps://plusanythingawesome.com
Program
Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com
Exorcising the Seven
Deadly Data Sins
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
g	Data-
ng
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ailing	to	Adequately	
anage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7t	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
acking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ately	
tions
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Data is a hidden IT Expense
© Copyright 2020 by Peter Aiken Slide # 50https://plusanythingawesome.com
PETER AIKEN WITH JUANITA BILLINGS
FOREWORD BY JOHN BOTTEGA
MONETIZING
DATA MANAGEMENT
Unlocking the Value in Your Organization’s
Most Important Asset.
Organizations spend between 20 -
40% of their IT budget evolving their
data - including:
• Data migration
- Changing the location from one place to another
• Data conversion
- Changing data into another form, state, or product
• Data improving
- Inspecting and manipulating, or re-keying data to
prepare it for subsequent use
– Source: John Zachman
theDataDoctrine.com
We are uncovering better ways of developing
IT systems by doing it and helping others do it.
Through this work we have come to value:
Data programmes driving IT programs
Informed information investing driving technologies
Shared data driving IT component evolution
Data reuse preceding new data acquisition
© Copyright 2020 by Peter Aiken Slide # 51https://plusanythingawesome.com
That is, while there is value in the items on
the right, we value the items on the left more.
Mismatched railroad tracks non aligned
© Copyright 2020 by Peter Aiken Slide # 52https://plusanythingawesome.com
Data programmes driving IT programs
https://plusanythingawesome.com
Data programmes driving IT programs
© Copyright 2020 by Peter Aiken Slide # 53https://plusanythingawesome.com
Common Organizational Data
(and corresponding data needs requirements)
New Organizational
Capabilities
Systems
Development
Activities
Create
Evolve
Future State
(Version +1)
Data evolution is separate from,
external to, and precedes system
development life cycle activities!
Data management
and software
development must
be separated and
sequenced
theDataDoctrine.com
We are uncovering better ways of developing
IT systems by doing it and helping others do it.
Through this work we have come to value:
Data programmes driving IT programs
Informed information investing driving technologies
Shared data driving IT component evolution
Data reuse preceding new data acquisition
© Copyright 2020 by Peter Aiken Slide # 54https://plusanythingawesome.com
That is, while there is value in the items on
the right, we value the items on the left more.
Informed information investing driving technologies
© Copyright 2020 by Peter Aiken Slide # 55https://plusanythingawesome.com
Person Job Class
Position
BR1) One EMPLOYEE
can be associated with one
PERSON
BR2) One EMPLOYEE can be
associated with one POSITION
Manual
Job Sharing
Manual
Moon Lighting
Employee
Informed information investing driving technologies
© Copyright 2020 by Peter Aiken Slide # 56https://plusanythingawesome.com
Person Job Class
Employee Position
BR1) Zero, one, or more
EMPLOYEES can be associated
with one PERSON
BR2) Zero, one, or more EMPLOYEES
can be associated with one POSITION
Job Sharing
Moon Lighting
Informed information investing driving technologies
© Copyright 2020 by Peter Aiken Slide # 57https://plusanythingawesome.com
Data structures must be specified prior
software development/acquisition
(Requires 2 structural loops more
than the more flexible data structure)
More flexible data structure Less flexible data structure
We are uncovering better ways of developing
IT systems by doing it and helping others do it.
Through this work we have come to value:
Data programmes driving IT programs
Informed information investing driving technologies
Shared data driving IT component evolution
Data reuse preceding new data acquisition
theDataDoctrine.com
© Copyright 2020 by Peter Aiken Slide # 58https://plusanythingawesome.com
That is, while there is value in the items on
the right, we value the items on the left more.
Results
Increasing utility of organizational data
Individual IT Project
Requirements
Design
Implement
Requests Results
Individual IT Project
Requirements
Design
Implement
Requests
Results
Individual IT Project
Requirements
Design
Implement
Requests
Organized,
shared data
Organized,
shared data
Organized,
shared data
Shared data driving IT component evolution
© Copyright 2020 by Peter Aiken Slide # 59https://plusanythingawesome.com
• Over time the:
– Number of requests increase
– Utility of the results increase
– Data's contribution increases
– and is recognized!
Shared data structures
cannot exist without
programmatic development
and evaluation
We are uncovering better ways of developing
IT systems by doing it and helping others do it.
Through this work we have come to value:
Data programmes driving IT programs
Informed information investing driving technologies
Shared data driving IT component evolution
Data reuse preceding new data acquisition
theDataDoctrine.com
© Copyright 2020 by Peter Aiken Slide # 60https://plusanythingawesome.com
That is, while there is value in the items on
the right, we value the items on the left more.
Program F
Program E
Program H
Program I
domain 2Application
domain 3
Data reuse preceding new data acquisition
• Reusable software has been valued more than data
• Who makes decisions about the range and scope of
common data usage?
• Change a program
- 9 max changes
• Change data
- Worst case
- (N * (N - 1)) / 2
- (9 * 8)/2 = 36
© Copyright 2020 by Peter Aiken Slide # 61https://plusanythingawesome.com
Program D
Program G
Application
theDataDoctrine.com
© Copyright 2020 by Peter Aiken Slide # 62https://plusanythingawesome.com
That is, while there is value in the items on
the right, we value the items on the left more.
We are uncovering better ways of developing
IT systems by doing it and helping others do it.
Through this work we have come to value:
Data programmes driving IT programs
Informed information investing driving technologies
Shared data driving IT component evolution
Data reuse preceding new data acquisition
Not Understanding Data-Centric Thinking
Lacking Qualified Data Leadership
Not implementing a Robust, Programmatic Means of
Developing Shared Data
Not Aligning The Data Program with IT Projects
Failing to Adequately Manage Expectations
Not Sequencing Data
Strategy Implementation
Failing To Address
Cultural And Change
Management Challenges
Exorcising the Seven Deadly Data Sins
© Copyright 2020 by Peter Aiken Slide # 63https://plusanythingawesome.com
g	Data-
ng
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ailing	to	Adequately	
anage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7t	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
acking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
ately	
tions
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
2 3 4
6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
Not	Understanding	Data-
Centric	Thinking
Lacking	Qualified	Data	
Leadership
Failing	to	Implement	a	
Programmatic	Way	to	
Share	Data
Not	Aligning	the	Data	
Program	with	IT	Projects	
Failing	to	Adequately	
Manage	Expectations
Not	Sequencing	Data	
Strategy	Implementation
Not	Addressing	Cultural	
and	Change	
Management	Challenges
1 2 3 4
5 6 7
IT Business
Data
Perceived State of Data
© Copyright 2020 by Peter Aiken Slide # 64https://plusanythingawesome.com
Data
Desired To Be State of Data
© Copyright 2020 by Peter Aiken Slide # 65https://plusanythingawesome.com
IT Business
The Real State of Data
© Copyright 2020 by Peter Aiken Slide # 66https://plusanythingawesome.com
Data
IT Business
https://plusanythingawesome.com
Upcoming Events (All webinars begin @ 19:00 UTC/2:00 PM NYC)
Data Strategy: Plans Are Useless
but Planning is Invaluable
12 January 2021
Data Management Best Practices/
Practicing Data Management Better
9 February 2021
Growing Practical Data
Governance Programs
9 March 2021
© Copyright 2020 by Peter Aiken Slide # 67https://plusanythingawesome.com
Brought to you by:
Book Recommendation
© Copyright 2020 by Peter Aiken Slide # 68https://plusanythingawesome.com
• The Big Nine: How the Tech Titans and Their
Thinking Machines Could Warp Humanity
• Amy Webb - Quantitative Futurist | Professor of
Strategic Foresight at the NYU Stern School of
Business | Founder of the Future of Today Institute
• In this book, Amy Webb reveals the pervasive,
invisible ways in which the foundations of AI--the
people working on the system, their motivations, the
technology itself--is broken. Within our lifetimes, AI
will, by design, begin to behave unpredictably,
thinking and acting in ways which defy human logic.
The big nine corporations may be inadvertently
building and enabling vast arrays of intelligent
systems that don't share our motivations, desires, or
hopes for the future of humanity.
https://www.amazon.com/Big-Nine-Thinking-Machines-Humanity/dp/1541773756/ref=sr_1_1?crid=3VIDNEPFMXWRX&keywords=amy+webb+the+big+nine
Book Recommendation
• The threat has shifted from a totalitarian Big Brother state to a
ubiquitous digital architecture: a "Big Other" operating in the
interests of surveillance capital. Here is the crucible of an
unprecedented form of power marked by extreme concentrations
of knowledge and free from democratic oversight. Zuboff's
comprehensive and moving analysis lays bare the threats to
twenty-first century society: a controlled "hive" of total connection
that seduces with promises of total certainty for maximum profit--at
the expense of democracy, freedom, and our human future.
© Copyright 2020 by Peter Aiken Slide # 69https://plusanythingawesome.com
Who knows?
Who decides? and
Who decides Who decides?
https://www.amazon.com/Age-Surveillance-Capitalism-Future-Frontier/dp/1610395697/ref=sr_1_1?crid=1FNV4FOV9AZF9&keywords=shoshana+zuboff+the+age+of+surveillance+capitalism
Event Pricing
© Copyright 2020 by Peter Aiken Slide # 70https://plusanythingawesome.com
• 20% off
directly from the publisher on
select titles
• My Book Store @
http://plusanythingawwsome.com
• Enter the code
"anythingawesome" at the
Technics bookstore checkout
where it says to
"Apply Coupon"
peter@plusanythingawesome.com +1.804.382.5957
Questions?
Thank You!
© Copyright 2020 by Peter Aiken Slide # 71
+ =

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DataEd Slides: Exorcising the Seven Deadly Data Sins

  • 1. Exorcising the Seven Deadly Data Sins © Copyright 2020 by Peter Aiken Slide # 1paiken@plusanythingawesome.com+1.804.382.5957 Peter Aiken, PhD Necessary Prerequisites to Data Success Peter Aiken, Ph.D. • I've been doing this a long time • My work is recognized as useful • Associate Professor of IS (vcu.edu) • Founder, Data Blueprint (datablueprint.com) • DAMA International (dama.org) • MIT CDO Society (iscdo.org) • Anything Awesome (plusanythingawesome.com) • 11 books and dozens of articles • Experienced w/ 500+ data management practices worldwide • Multi-year immersions – US DoD (DISA/Army/Marines/DLA) – Nokia – Deutsche Bank – Wells Fargo – Walmart … © Copyright 2020 by Peter Aiken Slide # 2https://plusanythingawesome.com PETER AIKEN WITH JUANITA BILLINGS FOREWORD BY JOHN BOTTEGA MONETIZING DATA MANAGEMENT Unlocking the Value in Your Organization’s Most Important Asset.
  • 2. My most profound lesson! (so far) © Copyright 2020 by Peter Aiken Slide # 3https://plusanythingawesome.com Garbage In ➜ Garbage Out! © Copyright 2020 by Peter Aiken Slide # 4https://plusanythingawesome.com Perfect Model Garbage Data Garbage Results Data Warehouse Machine Learning Business Intelligence Block ChainAIMDM Data Governance AnalyticsTechnology GI➜GO!
  • 3. © Copyright 2020 by Peter Aiken Slide # 5https://plusanythingawesome.com Perfect Model Garbage Data Garbage Results Data Warehouse Machine Learning Block Chain AI MDM Analytics Technology Data Governance GI➜GO! Business Intelligence © Copyright 2020 by Peter Aiken Slide # 6https://plusanythingawesome.com Perfect Model Quality Data Garbage Results Data Warehouse Machine Learning Business Intelligence Block Chain AI MDM Analytics Technology Data Governance GI➜GO!
  • 4. © Copyright 2020 by Peter Aiken Slide # 7https://plusanythingawesome.com Perfect Model Quality Data Good Results Data Warehouse Machine Learning Business Intelligence Block Chain AI MDM Analytics Technology Data Governance Quality In ➜ Quality Out! Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Program Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com Exorcising the Seven Deadly Data Sins g Data- ng Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ailing to Adequately anage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 5 6 7
  • 5. Confusion • IT thinks data is a business problem – "If they can connect to the server, then my job is done!" • The business thinks IT is managing data adequately – "Who else would be taking care of it?" © Copyright 2020 by Peter Aiken Slide # 9https://plusanythingawesome.com © Copyright 2020 by Peter Aiken Slide # 10https://plusanythingawesome.com CIOs aren't
  • 6. © Copyright 2020 by Peter Aiken Slide # 11https://plusanythingawesome.com © Copyright 2020 by Peter Aiken Slide # 12https://plusanythingawesome.com Chief Data Officer Combat Recasting the executive team. make full use of the most valuable assets
  • 7. © Copyright 2020 by Peter Aiken Slide # 13https://plusanythingawesome.com Credit: Image credit: Matt https://plusanythingawesome.com Change the status quo! © Copyright 2020 by Peter Aiken Slide # 14https://plusanythingawesome.com • Keep in mind that the appointment of a CDO typically comes from a high-level decision. In practice, it can trigger an array of problematic reactions within the organization including: – Confusion, – Uncertainty, – Doubt, – Resentment and – Resistance. • CDOs need to rise to the challenge of changing the status quo if they expect to lead the business in making data a strategic asset. – from What Chief Data Officers Need to Do to Succeed by Mario Faria https://www.forbes.com/sites/gartnergroup/2016/04/11/what-chief-data-officers- need-to-do-to-succeed/#734d53a8434a
  • 8. Change Management & Leadership © Copyright 2020 by Peter Aiken Slide # 15https://plusanythingawesome.com Diagnosing Organizational Readiness © Copyright 2020 by Peter Aiken Slide # 16https://plusanythingawesome.com adapted from the Managing Complex Change model by Dr. Mary Lippitt, 1987 Culture is the biggest impediment to a shift in organizational thinking about data!
  • 9. No cost, no registration case study download © Copyright 2020 by Peter Aiken Slide # 17https://plusanythingawesome.com 8 EXPERIENCE: Succeeding at Data Management—BigCo Attempts to Leverage Data PETER AIKEN, Virginia Commonwealth University/Data Blueprint In a manner similar to most organizations, BigCompany (BigCo) was determined to benefit strategically from its widely recognized and vast quantities of data. (U.S. government agencies make regular visits to BigCo to learn from its experiences in this area.) When faced with an explosion in data volume, increases in complexity, and a need to respond to changing conditions, BigCo struggled to respond using a traditional, information technology (IT) project-based approach to address these challenges. As BigCo was not data knowledgeable, it did not realize that traditional approaches could not work. Two full years into the initiative, BigCo was far from achieving its initial goals. How much more time, money, and effort would be required before results were achieved? Moreover, could the results be achieved in time to support a larger, critical, technology-driven challenge that also depended on solving the data challenges? While these questions remain unaddressed, these considerations increase our collective understanding of data assets as separate from IT projects. Only by reconceiving data as a strategic asset can organizations begin to address these new challenges. Transformation to a data-driven culture requires far more than technology, which remains just one of three required “stool legs” (people and process being the other two). Seven prerequisites to effectively leveraging data are necessary, but insufficient awareness exists in most organizations—hence, the widespread misfires in these areas, especially when attempting to implement the so-called big data initiatives. Refocusing on foundational data management practices is required for all organizations, regardless of their organizational or data strategies. Categories and Subject Descriptors: H.2.0 [Information Systems]: Database Management—General; E.0 [Data]: General General Terms: Management, Performance, Design Additional Key Words and Phrases: Data management, data governance, data stewardship, organizational design, CDO, CIO, chief data officer, chief information officer, data, data architecture, enterprise data exec- utive, IT management, strategy, policy, enterprise architecture, information systems, conceptual modeling, data integration, data warehousing, analytics, and business intelligence, BigCo ACM Reference Format: Peter Aiken. 2016. Experience: Succeeding at data management—BigCo attempts to leverage data. J. Data and Information Quality 7, 1–2, Article 8 (May 2016), 35 pages. DOI: http://dx.doi.org/10.1145/2893482 1. CASE INTRODUCTION Good technology in the hands of an inexperienced user rarely produces positive results. Everyone wants to “leverage” data. Today, this is most often interpreted as invest- ments in warehousing, analytics, business intelligence (BI), and so on. After all, that is what you do with an asset—you leverage it—so the asset can help you to attain strategic objectives; see Redman [2008] and Ladley [2010]. Widespread and pervasive Author’s address: P. Aiken, 10124C West Broad Street, Glen Allen, VA 23060; email: peter.aiken@vcu.edu. Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from Permissions@acm.org. 2016 Copyright is held by the owner/author(s). Publication rights licensed to ACM. ACM 1936-1955/2016/05-ART8 $15.00 DOI: http://dx.doi.org/10.1145/2893482 ACM Journal of Data and Information Quality, Vol. 7, No. 1–2, Article 8, Publication date: May 2016. • Download – http://dl.acm.org/citation.cfm?doid=2888577.2893482 or http://tinyurl.com/PeterStudy • Download Here! Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Program Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com Exorcising the Seven Deadly Data Sins g Data- ng Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ailing to Adequately anage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7
  • 10. Metadata Management © Copyright 2020 by Peter Aiken Slide # 19https://plusanythingawesome.com DataManagement BodyofKnowledge(DMBoKV2) Practice Areas from The DAMA Guide to the Data Management Body of Knowledge 2E © 2017 by DAMA International https://plusanythingawesome.com Enforced sequencing • Before further construction could proceed • No IT equivalent © Copyright 2020 by Peter Aiken Slide # 20https://plusanythingawesome.com
  • 11. You can accomplish Advanced Data Practices without becoming proficient in the Foundational Data Practices however this will: • Take longer • Cost more • Deliver less • Present greater risk (with thanks to Tom DeMarco) Unenforced sequencing © Copyright 2020 by Peter Aiken Slide # Advanced Data Practices • MDM • Mining • Big Data • Analytics • Warehousing • SOA Foundational Data Practices Data Platform/Architecture Data Governance Data Quality Data Operations Data Management Strategy Technologies Capabilities https://plusanythingawesome.com 21 V1 Organizations without a formalized data strategy V3 Data Strategy: Use data to create strategic opportunities V4 Data Strategy: both Improve Operations Innovation Data focus should be sequenced © Copyright 2020 by Peter Aiken Slide # 22https://plusanythingawesome.com Only 1 is 10 organizations has a board approved data strategy! V2 Data Strategy: Increase organizational efficiencies/ effectiveness X X
  • 12. Motivations for doing more with data • Because data points to where valuable things are located • Because data has intrinsic value by itself • Because data has inherent combinatorial value • Valuing Data – Use data to measure change – Use data to manage change – Use data to motivate change • Creating a competitive advantage with data © Copyright 2020 by Peter Aiken Slide # 23https://plusanythingawesome.com Improve your organization’s data Improve the way your people use its data Improve the way your data and your people support your organizational strategy What did Rolls Royce Learn © Copyright 2020 by Peter Aiken Slide # 24https://plusanythingawesome.com from Nascar? • Old model - Sell jet engines • New model - Sell hours of powered thrust - “Power-by-the-hour” - No payment for down time - Wing to wing - When was this new model invented? https://www.youtube.com/watch?v=RRy_73ivcms
  • 13. Fan Blade Sensor • 1 Sensor – Probabilistic (generalist) maintenance forecasts • 100 Sensors – Establish optimal monitoring targets – Finer tuned and safer maintenance – Mission Readiness ??? – Storage $$$ – Handling $$$ – Opportunity $$$ – Systemic $$$ – Maintenance $$$ – Total > $1.5 Billion © Copyright 2020 by Peter Aiken Slide # 25https://plusanythingawesome.com Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Program Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com Exorcising the Seven Deadly Data Sins g Data- ng Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ailing to Adequately anage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7
  • 14. © Copyright 2020 by Peter Aiken Slide #https://plusanythingawesome.com • Benefits & Success Criteria • Capability Targets • Solution Architecture • Organizational Development Solution • Leadership & Planning • Project Dev. & Execution • Cultural Readiness Road Map • Organization Mission • Strategy & Objectives • Organizational Structures • Performance Measures Business Needs • Organizational / Readiness • Business Processes • Data Management Practices • Data Assets • Technology Assets Current State • Business Value Targets • Capability Targets • Tactics • Data Strategy Vision Strategic Data Imperatives Business Needs Existing Capabilities ExecutionBusiness Value New Capabilities Data Implementation Framework Data Program Expenses © Copyright 2020 by Peter Aiken Slide # 28https://plusanythingawesome.com • 5 Data Professionals – Each paid $100,000/year – Do they feel obligated to demonstrate $500,000 in benefits annually? • When will you be done? – "It's okay my CIO gave me 5 years!" – Revised benefits goal is $2.5 million
  • 15. © Copyright 2020 by Peter Aiken Slide # improving how the state prices and sells its goods and services, and more efficiently matching citizens to benefits when they enroll. “The first year of our data internship partnership has been a success,” said Governor McAuliffe. “The program has helped the state save time and money by making some of our internal processes more efficient and modern. And it has given students valuable real-world experience. I look forward to seeing what the second year of the program can accomplish.” “Data is an important resource that becomes even more critical as technology progresses,” said VCU President Michael Rao, Ph.D. “VCU is uniquely positioned, both in its location and through the wealth of talent at the School of Business, to help state agencies run their data- centric systems more efficiently, while giving our students hands-on practice in the development of data systems.” During their internships, pairs of VCU students work closely with state agency CIOs to identify specific business cases in which data can be used. Participants gain practical experience in using data to drive re-engineering, while participating CIOs have concrete examples of how to make better use of data to provide innovative and less costly services to citizens. "Working with the talented VCU students gave us a different perspective on what the data was telling us,” said Dave Burhop, Deputy Commissioner/CIO of the Virginia Department of Motor Vehicles. “The VCU interns provided an invaluable resource to the Governor’s Coordinating Council on Homelessness,” said Pamela Kestner, Special Advisor on Families, Children and Poverty. “They very effectively reviewed the data assets available in the participating state agencies and identified analytic content that can be used to better serve the homeless population.” “It's always useful to have ‘fresh eyes’ on data that we are used to seeing,” said Jim Rothrock, Commissioner of the Department for Aging and Rehabilitative Services. “Our interns challenged us and the way we interpret data. It was a refreshing and useful, and we cannot wait for new experiences with new students.” The data internships support Governor McAuliffe’s ongoing initiative to provide easier access to open data in Virginia. The internships also support treating data as an enterprise asset, one of four strategic goals of the enterprise information architecture strategy adopted by the Commonwealth in August 2013. Better use of data allows the Commonwealth to identify opportunities to avoid duplicative costs in collecting, maintaining and using information; and to integrate services across agencies and localities to improve responses to constituent needs and optimize government resources. Virginia Secretary of Technology Karen Jackson and CIO of the Commonwealth Nelson Moe are leading the effort on behalf of the state. Students who want to apply for internships should contact Peter Aiken (peter.aiken@vcu.edu) for additional information. 29https://plusanythingawesome.com Commonwealth Data Interns Program Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges g Data- ng Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ailing to Adequately anage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 5 6 7 acking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ately tions Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 Program Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com Exorcising the Seven Deadly Data Sins
  • 16. https://plusanythingawesome.com IT Project or Application-Centric Development © Copyright 2020 by Peter Aiken Slide #Original articulation from Doug Bagley @ Walmart 31 Data/ Information IT Projects • In support of strategy, organizations implement IT projects • Data/information are typically considered within the scope of IT projects • Problems with this approach: – Ensures data is formed to the applications and not around the organizational-wide information requirements – Process are narrowly formed around applications – Very little data reuse is possible Strategy https://plusanythingawesome.com Data-Centric Development © Copyright 2020 by Peter Aiken Slide #Original articulation from Doug Bagley @ Walmart 32 Data/ Information IT Projects • In support of strategy, the organization develops specific, shared data-based goals/objectives • These organizational data goals/ objectives drive the development of specific IT projects with an eye to organization-wide usage • Advantages of this approach: - Data/information assets are developed from an organization-wide perspective - Systems support organizational data needs and compliment organizational process flows - Maximum data/information reuse Strategy
  • 17. Data Strategy and Data Governance in Context © Copyright 2020 by Peter Aiken Slide # 33https://plusanythingawesome.com Organizational Strategy Data Strategy IT Projects Organizational Operations Data Governance Data asset support for organizational strategy What the data assets do to support strategy How well the data strategy is working Operational feedback How data is delivered by IT How IT supports strategy Other aspects of organizational strategy Data Strategy and Governance in Strategic Context © Copyright 2020 by Peter Aiken Slide # 34https://plusanythingawesome.com Organizational Strategy Data Strategy Data Governance Data asset support for organizational strategy What the data assets do to support strategy How well the data strategy is working (Business Goals) (Metadata) IT Projects How data is delivered by IT
  • 18. Program Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com Exorcising the Seven Deadly Data Sins Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges g Data- ng Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ailing to Adequately anage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 5 6 7 t Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 acking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ately tions Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 • Durable asset - An asset that has a usable life more than one year • Reasonable project deliverables - 90 day increments - Data evolution is measured in years • Data - Evolves - it is not created - Significantly more stable • Readymade data architectural components - Prerequisite to agile development • Only alternative is to create additional data siloes! Data is not a Project © Copyright 2020 by Peter Aiken Slide # 36https://plusanythingawesome.com
  • 19. Verification Maintenance Systems Development (as described by Winston Royce) © Copyright 2020 by Peter Aiken Slide # 37https://plusanythingawesome.com Requirements Design Implementation Requirements Design Requirements DesignDesign Implementation Design Requirements Design Implementation$ ... Project Implementation • Data management and software development must be separated and sequenced. © Copyright 2020 by Peter Aiken Slide # 38https://plusanythingawesome.com Develop/Implement Software Develop/Implement Data This approach can only work when no sharing of data occurs! 38 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
  • 20. Projects Are Silos © Copyright 2020 by Peter Aiken Slide # 39https://plusanythingawesome.com Project 1 Project 2 Shared data structures require programmatic development and evaluation Project 3 X XX X X X X X XX X Differences between Programs and Projects • Programs are Ongoing, Projects End – Managing a program involves long term strategic planning and continuous process improvement is not required of a project • Programs are Tied to the Financial Calendar – Program managers are often responsible for delivering results tied to the organization's financial calendar • Program Management is Governance Intensive – Programs are governed by a senior board that provides direction, oversight, and control while projects tend to be less governance-intensive • Programs Have Greater Scope of Financial Management – Projects typically have a straight-forward budget and project financial management is focused on spending to budget while program planning, management and control is significantly more complex • Program Change Management is an Executive Leadership Capability – Projects employ a formal change management process while at the program level, change management requires executive leadership skills and program change is driven more by an organization's strategy and is subject to market conditions and changing business goals © Copyright 2020 by Peter Aiken Slide # 40https://plusanythingawesome.com Adapted from http://top.idownloadnew.com/program_vs_project/ and http://management.simplicable.com/management/new/program-management-vs-project-management Your data program must last at least as long as your Human Resources (HR) program!
  • 21. Program Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com Exorcising the Seven Deadly Data Sins Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges g Data- ng Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ailing to Adequately anage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7t Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 acking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ately tions Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 Data ... • As a subject is – Complex and detailed – Taught inconsistently, and – Poorly understood © Copyright 2020 by Peter Aiken Slide # 42https://plusanythingawesome.com
  • 22. What do we teach knowledge workers about data? © Copyright 2020 by Peter Aiken Slide # 43https://plusanythingawesome.com What percentage of the deal with it daily? What do we teach IT professionals about data? © Copyright 2020 by Peter Aiken Slide # 44https://plusanythingawesome.com • 1 course - How to build a new database • What impressions do IT professionals get from this education? - Data is a technical skill that is needed when developing new databases
  • 23. © Copyright 2020 by Peter Aiken Slide # 45https://plusanythingawesome.com If the only tool you know is a hammer you tend to see every problem as a nail (slightly reworded from Abraham Maslow) Hiring Panels Are Often Challenged to Help © Copyright 2020 by Peter Aiken Slide # 46https://plusanythingawesome.com
  • 24. Top Data Job © Copyright 2020 by Peter Aiken Slide # 47https://plusanythingawesome.com • Dedicated solely to data asset leveraging • Unconstrained by an IT project mindset • Reporting to the business Top Operations Job Top Job Top Finance Job Top IT Job Top Marketing Job Data Governance Organization Top Data Job Enterprise Data Executive Chief Data Officer The Enterprise Data Executive Takes One for the Team © Copyright 2020 by Peter Aiken Slide # 48https://plusanythingawesome.comhttps://plusanythingawesome.com
  • 25. Program Copyright 2020 by Data Blueprint Slide #https://plusanythingawesome.com Exorcising the Seven Deadly Data Sins Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges g Data- ng Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ailing to Adequately anage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7t Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 acking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ately tions Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 Data is a hidden IT Expense © Copyright 2020 by Peter Aiken Slide # 50https://plusanythingawesome.com PETER AIKEN WITH JUANITA BILLINGS FOREWORD BY JOHN BOTTEGA MONETIZING DATA MANAGEMENT Unlocking the Value in Your Organization’s Most Important Asset. Organizations spend between 20 - 40% of their IT budget evolving their data - including: • Data migration - Changing the location from one place to another • Data conversion - Changing data into another form, state, or product • Data improving - Inspecting and manipulating, or re-keying data to prepare it for subsequent use – Source: John Zachman
  • 26. theDataDoctrine.com We are uncovering better ways of developing IT systems by doing it and helping others do it. Through this work we have come to value: Data programmes driving IT programs Informed information investing driving technologies Shared data driving IT component evolution Data reuse preceding new data acquisition © Copyright 2020 by Peter Aiken Slide # 51https://plusanythingawesome.com That is, while there is value in the items on the right, we value the items on the left more. Mismatched railroad tracks non aligned © Copyright 2020 by Peter Aiken Slide # 52https://plusanythingawesome.com Data programmes driving IT programs https://plusanythingawesome.com
  • 27. Data programmes driving IT programs © Copyright 2020 by Peter Aiken Slide # 53https://plusanythingawesome.com Common Organizational Data (and corresponding data needs requirements) New Organizational Capabilities Systems Development Activities Create Evolve Future State (Version +1) Data evolution is separate from, external to, and precedes system development life cycle activities! Data management and software development must be separated and sequenced theDataDoctrine.com We are uncovering better ways of developing IT systems by doing it and helping others do it. Through this work we have come to value: Data programmes driving IT programs Informed information investing driving technologies Shared data driving IT component evolution Data reuse preceding new data acquisition © Copyright 2020 by Peter Aiken Slide # 54https://plusanythingawesome.com That is, while there is value in the items on the right, we value the items on the left more.
  • 28. Informed information investing driving technologies © Copyright 2020 by Peter Aiken Slide # 55https://plusanythingawesome.com Person Job Class Position BR1) One EMPLOYEE can be associated with one PERSON BR2) One EMPLOYEE can be associated with one POSITION Manual Job Sharing Manual Moon Lighting Employee Informed information investing driving technologies © Copyright 2020 by Peter Aiken Slide # 56https://plusanythingawesome.com Person Job Class Employee Position BR1) Zero, one, or more EMPLOYEES can be associated with one PERSON BR2) Zero, one, or more EMPLOYEES can be associated with one POSITION Job Sharing Moon Lighting
  • 29. Informed information investing driving technologies © Copyright 2020 by Peter Aiken Slide # 57https://plusanythingawesome.com Data structures must be specified prior software development/acquisition (Requires 2 structural loops more than the more flexible data structure) More flexible data structure Less flexible data structure We are uncovering better ways of developing IT systems by doing it and helping others do it. Through this work we have come to value: Data programmes driving IT programs Informed information investing driving technologies Shared data driving IT component evolution Data reuse preceding new data acquisition theDataDoctrine.com © Copyright 2020 by Peter Aiken Slide # 58https://plusanythingawesome.com That is, while there is value in the items on the right, we value the items on the left more.
  • 30. Results Increasing utility of organizational data Individual IT Project Requirements Design Implement Requests Results Individual IT Project Requirements Design Implement Requests Results Individual IT Project Requirements Design Implement Requests Organized, shared data Organized, shared data Organized, shared data Shared data driving IT component evolution © Copyright 2020 by Peter Aiken Slide # 59https://plusanythingawesome.com • Over time the: – Number of requests increase – Utility of the results increase – Data's contribution increases – and is recognized! Shared data structures cannot exist without programmatic development and evaluation We are uncovering better ways of developing IT systems by doing it and helping others do it. Through this work we have come to value: Data programmes driving IT programs Informed information investing driving technologies Shared data driving IT component evolution Data reuse preceding new data acquisition theDataDoctrine.com © Copyright 2020 by Peter Aiken Slide # 60https://plusanythingawesome.com That is, while there is value in the items on the right, we value the items on the left more.
  • 31. Program F Program E Program H Program I domain 2Application domain 3 Data reuse preceding new data acquisition • Reusable software has been valued more than data • Who makes decisions about the range and scope of common data usage? • Change a program - 9 max changes • Change data - Worst case - (N * (N - 1)) / 2 - (9 * 8)/2 = 36 © Copyright 2020 by Peter Aiken Slide # 61https://plusanythingawesome.com Program D Program G Application theDataDoctrine.com © Copyright 2020 by Peter Aiken Slide # 62https://plusanythingawesome.com That is, while there is value in the items on the right, we value the items on the left more. We are uncovering better ways of developing IT systems by doing it and helping others do it. Through this work we have come to value: Data programmes driving IT programs Informed information investing driving technologies Shared data driving IT component evolution Data reuse preceding new data acquisition
  • 32. Not Understanding Data-Centric Thinking Lacking Qualified Data Leadership Not implementing a Robust, Programmatic Means of Developing Shared Data Not Aligning The Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Failing To Address Cultural And Change Management Challenges Exorcising the Seven Deadly Data Sins © Copyright 2020 by Peter Aiken Slide # 63https://plusanythingawesome.com g Data- ng Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ailing to Adequately anage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7t Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 acking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects ately tions Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 2 3 4 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 Not Understanding Data- Centric Thinking Lacking Qualified Data Leadership Failing to Implement a Programmatic Way to Share Data Not Aligning the Data Program with IT Projects Failing to Adequately Manage Expectations Not Sequencing Data Strategy Implementation Not Addressing Cultural and Change Management Challenges 1 2 3 4 5 6 7 IT Business Data Perceived State of Data © Copyright 2020 by Peter Aiken Slide # 64https://plusanythingawesome.com
  • 33. Data Desired To Be State of Data © Copyright 2020 by Peter Aiken Slide # 65https://plusanythingawesome.com IT Business The Real State of Data © Copyright 2020 by Peter Aiken Slide # 66https://plusanythingawesome.com Data IT Business https://plusanythingawesome.com
  • 34. Upcoming Events (All webinars begin @ 19:00 UTC/2:00 PM NYC) Data Strategy: Plans Are Useless but Planning is Invaluable 12 January 2021 Data Management Best Practices/ Practicing Data Management Better 9 February 2021 Growing Practical Data Governance Programs 9 March 2021 © Copyright 2020 by Peter Aiken Slide # 67https://plusanythingawesome.com Brought to you by: Book Recommendation © Copyright 2020 by Peter Aiken Slide # 68https://plusanythingawesome.com • The Big Nine: How the Tech Titans and Their Thinking Machines Could Warp Humanity • Amy Webb - Quantitative Futurist | Professor of Strategic Foresight at the NYU Stern School of Business | Founder of the Future of Today Institute • In this book, Amy Webb reveals the pervasive, invisible ways in which the foundations of AI--the people working on the system, their motivations, the technology itself--is broken. Within our lifetimes, AI will, by design, begin to behave unpredictably, thinking and acting in ways which defy human logic. The big nine corporations may be inadvertently building and enabling vast arrays of intelligent systems that don't share our motivations, desires, or hopes for the future of humanity. https://www.amazon.com/Big-Nine-Thinking-Machines-Humanity/dp/1541773756/ref=sr_1_1?crid=3VIDNEPFMXWRX&keywords=amy+webb+the+big+nine
  • 35. Book Recommendation • The threat has shifted from a totalitarian Big Brother state to a ubiquitous digital architecture: a "Big Other" operating in the interests of surveillance capital. Here is the crucible of an unprecedented form of power marked by extreme concentrations of knowledge and free from democratic oversight. Zuboff's comprehensive and moving analysis lays bare the threats to twenty-first century society: a controlled "hive" of total connection that seduces with promises of total certainty for maximum profit--at the expense of democracy, freedom, and our human future. © Copyright 2020 by Peter Aiken Slide # 69https://plusanythingawesome.com Who knows? Who decides? and Who decides Who decides? https://www.amazon.com/Age-Surveillance-Capitalism-Future-Frontier/dp/1610395697/ref=sr_1_1?crid=1FNV4FOV9AZF9&keywords=shoshana+zuboff+the+age+of+surveillance+capitalism Event Pricing © Copyright 2020 by Peter Aiken Slide # 70https://plusanythingawesome.com • 20% off directly from the publisher on select titles • My Book Store @ http://plusanythingawwsome.com • Enter the code "anythingawesome" at the Technics bookstore checkout where it says to "Apply Coupon"
  • 36. peter@plusanythingawesome.com +1.804.382.5957 Questions? Thank You! © Copyright 2020 by Peter Aiken Slide # 71 + =