Information Technology Decision Support

1. TAXONOMY OF
COLLABORATIVE
APPLICATIONS
Deborah Adams
November 30, 2015
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2. Introduction
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Organizational intelligence (OI) is transparent when evaluating financial statements,
stakeholder relationships, marketplace competitive advantages, and decision-making principles.
How a business operates relative to its mission/purpose, financial solvency, and business
judgements demonstrates the degree of organizational intelligence.Therefore, how a business
comprehends and accomplishes knowledge that is relevant to its mission is a demonstration of
the intelligence the organization possess and utilizes.
In order to consider the extent of organizational intelligence there must be a structured
classification system of various business elements.The taxonomy displays the level of capability
to comprehend and achieve relevant knowledge to the business purpose.
This presentation explains elements of collaborative applications with analysis of advantages
and disadvantages relevant to decision-making.Additionally, a scheme of classification will be
designed for an understanding of how collaborative applications assist or impede organizational
intelligence and decision making.

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4. Collaborative
Applications
1. Presence
• Communication can be increased through the
knowledge of availability and means.
2. Mobility
• Remote users of technology/collaborative tools must
be supported.
Web/Video conferencing, Chat, Instant messaging, White
Boarding, Application sharing…
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4tips.uark.edu

5. Collaborative
Applications
3. Content sharing
• Collaborations essentially are centered around the sharing
of documents, spreadsheets or presentations. It is
imperative to have a tool which allows for remote sharing.
Discussion boards, Blogs, Email, Narrated Slideshows, Shared
calendars, Libraries, Databases,Website links…
4. Video
• The use of videos in the business place has be credited
with increased productivity, increased personal
interactions, and reduced travel expenses.
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ezsnips.squarespace.com

6. Collaborative
Applications
5. On Demand
• Those who collaborate have access to scheduled or on-
demand tools.
Blogs, Discussion forums, Social networking,Wikis…
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www.learningandteaching.info
types of Cooperative Applications:
1. Single-user applications ran in a shared environment, offering no
collaboration services. (Collaboration unaware applications)
2. Collaboration services are hard-coded developed for cooperative
environments. (Collaboration aware applications)
3. Use high-level services of standard collaboration environment for
collaboration. (Collaboration transparent applications)

7. ADVANTAGES/
DISADVANTAGES
Synchronous Collaborative Applications:
Advantages – Allowing real-time or same-time communication
and collaboration is the advantage of synchronous collaborative
applications.Allowing people who are remote to connect at a
single point in time is a benefit collaborative tools.
Disadvantages – Those accessing remotely in different time
zones with different schedules will not benefit from the single
point in time feature. Additionally, there is a large bandwidth
requirement which comes with a high cost.
Asynchronous Collaborative Applications:
Advantages – Able to sustain audio discussion and
collaboration over a period of time, while providing resources or
information that are instantly accessible (i.e. On Demand).
Allows people from various time zones access to the same
information. Asynchronous collaborative applications captures
historical group interactions, which enables collective
knowledge sharing to be more easily disseminated.
Disadvantages – Moderate discipline for technology is required
for usage of its communities, such as following login protocol for
access and participation. It may feel impersonal to those who
prefer synchronous technologies.
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8. SUPPORT
OR
IMPROVE
DECISION
MAKING
Presence
• Ability of means to collaborate lends to increased
participation, ideas, and attention to improve the
decision making process.
Mobility
• Access to various collaboration tools contributes to the
pool of collaborative members who contribute input.
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Careerocker.com
www.Anatole.net

9. SUPPORT
OR
IMPROVE
DECISION
MAKING
Content Sharing
• Ability to share documents, spreadsheets,
presentations, etc. virtual decrease transmission time
while increasing collaboration time.
Video
• Use of visual tools is especially efficient to address the
multiple learning/communication styles of individuals.
Visuals can improve understanding and the desire to
contribute to something/someone that can be seen.
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www.centurioncenter.com Telestreamblog.telestream.net

10. SUPPORT
OR
IMPROVE
DECISION
MAKING
On Demand
• Flexibility to contribute is essential for capturing a
more inclusive population by not restricting the time to
participate in the decision making process.
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www.slideshare.net

11. IMPLEMENTING
APPLICATIONS
Implementing any element(s) of collaborative
applications may be faced with issues from intrinsic
design flaws to untimely phase implementation.
Numerous issues can plague or impede successful
application operations including but not limited to:
o Improper selection and or application(s) design, which
allow override capabilities or include features that
mitigate downtime in the event of application failure.
o Ineffective support for mobile applications.
o Inadequate planning to design procedures that prepare
for application failures.
o Selecting unsuitable collaboration tools.
o Not having alternatives or options that anticipate failures
and or interruptions.
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Kheng Ho Toh

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13. Conclusion
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Organizing and classifying the various elements of collaboration tools enables proper
usage of capital expenditures. Collaboration tools offer venues for knowledge dissemination
that fosters decision-making, ideas, and innovation.
This presentation was designed to analyze some elements of sharing/collaboration
strategies in virtual spheres. Proper design of applications to support organizational
purpose/mission is the main objective of collaboration elements.Whether the tool be
content sharing, video or on-demand it must be adequately supported to ensure
accessibility is consistent.
Having procedural guides outlining the operational function(s) of each element,
comprehensive instructions for proper usage and safeguarding, and methods of contact for
support is as important as the application itself.

14. Reference
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Ashley, J. (2003). Synchronous and Asynchronous Communication Tools. ASAE. Retrieved from:
http://www.asaecenter.org/Resources/articledetail.cfm?itemnumber=13572
Brannen, T. B. (2009). Moving from conferencing to collaboration. Buildings, 103(5), 22.
Burstein, F., Cowie, J., Zaslavsky, A., & Pedro, J. (2008). Support for real-time decision making in mobile financial
applications. Information Systems & E-Business Management, 6(3), 257-278. doi:10.1007/s10257-008-0090-4
Roth, J. (2000). ‘DreamTeam’: A platform for synchronous collaborative applications. AI & Society, 14(1), 98.
doi:10.1007/BF01206130
Turban, E., Liang, T., & Wu, S. (2011). A framework for adopting collaboration 2.0 tools for virtual group decision
making. Group Decision & Negotiation, 20(2), 137-154. doi:10.1007/s10726-010-9215-5