SSB Facility Management Services (SSB-FMS) is proposing to provide hospitality, housekeeping, patient caretaking, security, and canteen services to The Anand Hospital in Nanpura, Surat. SSB-FMS has over 27 years of experience in multi-service facility management. They assure trained and polite staff will provide high-quality and responsive services. SSB-FMS aims to set high standards and add value for their customers through exceptional service.

1. DATE: 05 -02- 2016
To,
THE ANAND HOSPITAL
NANPURA- SURAT
Kind Attend: Dr. JAYESH SHAH
Dear Sir,
Pursuant to our Business and based on inputs and details provided by you,We are
glad to submit our proposal for Hospitality House keeping Services, Patients Caretaker &
Security Services, canteen Services As Per your requirement.
We are one of the most talented, quality MULTI-SERVICE PROVIDER in the state of Gujarat &
Nation since last 27 years. Our staffs are trained for being polite, gentle, reliable, and responsive
services will be maintained well in your Company.
We consider it important to work with you because of the high standards you have set for yourself.
We are also familiar with the high standards you expect from your hospitality partners and we are
fully confident that, as professionals in this industry, we have the management and staff, pride and
skills for the opportunities that are ahead of us.
We look forward to a long and continued association with you. If you need further information or
classifications, Please do not hesitate to contact on 0261-2492424 -9904177345 or email: -
ssbfms@gmail.com
Thanking You,
Yours faithfully,
For SSB Facility Management Services Pvt. Ltd.

2. INTRODUCTION
SSB Facility Management Services (SSB-FMS), a leading, professionally managed Facility Management
Services Company determined to excel in the service industry. We are in the Indian market for the last 27
years providing clean, comfortable, attractive and safe environment that benchmarks the property upkeep
standards in corporate business houses, hospitality sector and residential areas in the country. Currently we
are managing over 10 million square feet area professionally. We have our esteemed clients present in
almost all segments especially in hospital sector.
Our mission is to be recognized as one of the finest facility management Services Company in India, with
genuine concern for its clients and overall people associated with SSB -FMS. Our one window service for all
maintenance upkeep and safety adds value to assets of our customers and improve bottom line.
We provide our services for Hospitals/Corporate Services /Diamond companies/Textile companies/ Call
Centers/ I. T. Services /Public Sector Companies / Institutions / Schools / Banks / Financial Institutions and
Commercial Complex by Latest Methods and well trained Technical personnel with pleasant working
environment. Country wide outsourcing options allows our customers to fully benefit by applying this
approach. SSB-FMS provides exceptional service and workmanship at reasonable price through carefully
screened and highly trained work force.
Our hand on combined experience of more than two decades of hospitality industry is our unique
characteristic and customer satisfaction is our paramount goal. We know that the only way to achieve our
mission is by consistently giving exceptional services to our customers.
SSB-FMS is a company, which adds value to assets of its customers. We promise that every time we
provide you with a service, you touch quality, value and professionalism of the highest order. Let us show
our commitment to you!
The company's head office is located in the Gujarat commercial capital, Surat. And it doesn't matter where
in the country you're located. SSB-FMS has the capacity to make its highly professional and proficiently
technical staff and services available to you wherever you are.
SSB-FMS people-friendly policies naturally extend to its clients, reason why the company is always looking
for ways to add value for its customers. At the same time keeping things cost-effective through continual
upgrades and dedicated R & D. It also offers special tailor-made packages to suit the individual requirements
of each client. Which is why there is a long list of prestigious clients that trust SSB-FMS to keep their
property clean, functional and pest free, their lawns and gardens healthy, their busi ness running efficiently
and their guests happy? At the same time Employees requirements are kept in mind and all statutory
benefits as per Govt. Act like Minimum Wages, EPF, ESI, Bonus are provided, ensuring high productivity
without Labor disputes to the Principal Employer.

3. OUR SERVICES
1 Corporate housekeeping
 Daily Housekeeping
 Spring Cleaning on weekends
 Linen Management
 HK Material Management
 Cost Management
2 Hospital Support Services
 General Housekeeping
 Patient Care services
 Patient Transport Services
 Laundry Operations
 Linen Management
 HK Material Management
 Pest Control
3 Security Services
 Industrial Security
 Functional Security
4 Pantry Management
 Industrial Canteen
 Café Services
5 General Maintenance Services
 Electrical Services
 Mechanical Services
 Plumbing Services
 Bio-waste management
 Manpower Supply
6 Corporate Support Services
 Office Support Services
 Guest House Management
 Front Office Management
 Pest Control Services

4. LEGAL STATUS
 Our Corporate Identity Number: U74140GJ2009PTC058942 -2009-10
Date of Generation 18/12/2009 (Our Din No 02835833 / 02867581)
 Registered at Surat, Gujarat, under Shops & Est. Act, 1948. Registration No. CZ/C/7/216031
 Registered under the Employee Provident Fund Act, 1952, P. F. Code No. GJ/SRT/37412
 Registered under the Employees State Insurance Corporation ESIC No.39/000351280001017
 Registration under Service Tax department No. AAOCS0666FSD001
 Registration under Professional Tax No. 002800107068
 Registered under Permanent Account No. AAOCS0666F
 Firm Registration No. GUJ/SRT/(17) 28856
 ISO 9001-2008 CERTIFIED COMPANY.
 VISIT OUR WEBSITE at www.ssbfms.com
 License To Engage in The Business of Private Security Agency License No:1202804/Surat

5. CORPORATE OFFICE DETAIL
Mr. Tapan Bhagat
Mob - 09904177345
0261-4034650
Email - ssbfms@gmail.com
J/859-860, Japan Market
Near Belgium Square
Ring Road, SURAT-2
Gujarat.

6. TERMS & CONDITIONS
Contractor / Client Obligation:
The following Infrastructure & facilities for smooth operations and prompt services to the employees
will be required to be provided by client.
1 PERSONNEL
 We shall employ trained staff and endeavor to maintain the services to full satisfaction.
 All staff will be in neat & clean uniforms appropriate for their duties.
 We shall ensure high standard personnel hygiene for our staff.
 A senior staff will be deputed to oversee the operations and co-ordinate with the
management.
2 SERVICE TAX :
 Besides Service tax, other taxes as applicable shall be payable as prescribed by the
concerned tax authorities from time to time and the total monthly charge noted above.
3 VALIDITY, RENEWAL & ESCALATION:
 This agreement shall be in force for period of one year from the date of commencement
of services. An Annual price escalation of 10 % on the monthly charges shall apply on
commencement of every succeeding year.
4 BILLING & PAYMENT:
 SSB Facility Management Services Pvt.Ltd. shall raise the bill at the end of each calendar
month; and the party should make monthly payment within 10 days of submission of bill
as Mentioned in the agreement.

7. 5 Central government and State government will increase in minimum wages every six month
( i.e. 1ST
April & 1ST
October) every year as per minimum wages act that effect in salary
payment, you shall make payment of difference accordingly to us till the agreement in
existence.
6 We will pay the contribution of EPF, ESIC etc. pay to the concerned authorities periodically
as per act.
7 Any disputes arising in relation to these terms and conditions or any dispute arising whether
in contract or otherwise, are to be submitted to the Jurisdiction of the courts located at
Surat, Gujarat for the resolution of all such disputes.
We have carefully read all the terms and conditions & have satisfied ourselves of the meaning
implied therein and after fully understanding all the implications of these terms and conditions,
we agree with them without any reservation, and undertake to abide by it fully and
unconditionally.

8. QUALITY POLICY
WE, AT SSB FACILITY MANAGEMENT SERVICES PVT. LTD. ARE COMMITTED
TO PROVIDE BEST SERVICES TO THE ORGANISATIONS/CUSTOMER ASPER
CUSTOMER’S REQUIREMENT IN TIME, THROUGH CONTINUAL IMPROVEMENT
IN QUALITY MANAGEMENT SYSTEMS AND INVOLVEMENT OF ITS
EMPLOYEES.
QUALITY OBJECTIVES
We, Employees of SSB FACILITY MANAGEMENT SERVICES PVT. LTD. Shall
 Achieving total CustomerSatisfaction, by 100% timely delivery.
 Increase in sales 25%per year.
 Reducing rejectionby, 2% every year.
 Continual Improvement Quality Management System & to meet changes in
technology.

9. LIST OF OUR CLINT
SR.NO CLINT NAME
YEARS
OF
SERVICE
1 ARADHANA HOSPITAL( HOUSE KEEPING &CANTEEN) 2
2 ASHKTASHRAM HOSPITAL 12
3 AT HOME (NILKAMAL LIMITED 4
4 ASIAN STAR CO. LIMITED 7
5 ARIHANT HOSPITAL- INDORE - CANTEEN 2
6 BATLIBOI LIMITED 11
7
BHARAT CANCER HOSPITAL(HOUSE KEEPING & CANTEEN
SERVICES) 8
8 CARE HOSPITAL 8
9 CLASSIC DIAMONDS (INDIA) LTD. 8
10 DFCC - SECURITY SERVICES (SOMA) 4
11 DHIRAJ SONS 3
12 GINZA INDUSTRIES LTD. 9
13 BANKER HOSPITAL SURAT 1
14 BARODA HEART (BHARUCH ) 1
15 IDEA CELLULAR LIMITED 11
16 INDIA INFOLINE 3
17 ISCON MALL 5
18 IMPRESS MALL- VAPI 2
19 KAPADIA HEALTH CLUB 5
20 KADHIWALA ORTHOPADIC HOSPITAL 3
21 KRISHNA COMPANY 2
22 K.P.SANGHAVI HOSPITAL(HOUSE KEEPING &CANTEEN) 6
23 KATARIA MOTOR'S ALL THREE (3) BRANCH 3
24 LAKE VIEW HOTEL 2
25 METAS HOSPITAL 2
26 MAHAVIR CARDIAC & TROMA CENTER 2
27 NAVJIVAN MOTOR'S PLAZA 4
28 NIRALI HOSPITAL RADIOATION CENTRE 3
29 NIRMAL HOSPITAL PVT. LTD. 3
30 REPRO INDIA LTD. 2
31 RAJMAL LAKHICHAND JEWELLWERS PVT. LTD. 5

10. 32 SPAN-KOHDEM DIAGNOSTICS PVT.LTD (ALL BRANCH) 9
33 SURAT RAKTDAN KENDRA 5
34 SARVJANIK EDUCATION SOCIETY - 26 BRANCH 5
35 S.D.JAIN SCHOOL 13
36 SMIMMER HOSPITAL - SMC 9
37 STAR HOSPITAL - GORAKHPUR - U.P- H.K.+ CANTEEN SERVICES 7
38 TORRENT POWER LTD. 19
39 TGPL SURAT 15
40 TGB RESTAURANT - SECURITY SERVICES (SHUBH ENTAERPRISE) 3
41 R.N.LABORATORY (SEZ SACHIN) 3
42 UTTAR GUJARAT UNIVERSITY - CANTEEN SERVICES 1
43 GUJARAT COPER KHANDWEAL 2
44 VLCC 5
45 APOLLO HOSPITAL 4
46 RAVIRATNA MOTOR 4
47 VANITA VISHRAM SCHOOL 7
48 SURAT GENERAL HOSPITAL 1
49 SAACHI HOSPITAL 1
50 GARDEN VARELI 7
51 ESIC HOSPITAL DIET PATIESNT. VAPI 2
52 SMT. JAYABEN MODI HOSPITAL ANK 3
53 APMS MARKET SURAT 1
54 TOYOTA MOTORS -BHARUCH 3
55 RENULT MOTORS BHARUCH 3
56 NIRALI RADIATION CENTER 8
57 AKSHAYPATRA FOUNDATION 3
58 G.N.F.C RESTAURANT BHARUCH 2